Keepit vs. Arcserve ShadowProtect

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Keepit
Score 9.4 out of 10
N/A
The Keepit platform, from the company of the same name in Copenhagen, is a solution that protects cloud data, boasting simple deployment and restore options that enable users to recover historic data. The Keepit platform supports any Cloud Workload and offers full retention on the user's terms from one year to eternity. It features indexing and search to ensure users have a complete view of data. The solution features supports Microsoft Office 365, Dynamics 365, Google Workspace, and…N/A
Arcserve ShadowProtect
Score 6.7 out of 10
N/A
ShadowProtect, from Arcserve company StorageCraft (merged in March of 2021), supports business continuity with data backup and system protection; the vendor boasts fast system restore capabilities relative to other similar solutions.N/A
Pricing
KeepitArcserve ShadowProtect
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
KeepitArcserve ShadowProtect
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
KeepitArcserve ShadowProtect
Considered Both Products
Keepit
Chose Keepit
The price is better, the installation is much more simple. Keepit simply doesn't require any resources and the maintenance is simply zero. You literally don't need to do anything
Arcserve ShadowProtect

No answer on this topic

Features
KeepitArcserve ShadowProtect
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Keepit
8.3
29 Ratings
4% below category average
Arcserve ShadowProtect
7.4
1 Ratings
9% below category average
Management dashboard8.229 Ratings7.01 Ratings
Retention options8.728 Ratings9.01 Ratings
Encryption8.026 Ratings8.01 Ratings
Universal recovery00 Ratings8.01 Ratings
Instant recovery00 Ratings8.01 Ratings
Recovery verification00 Ratings7.01 Ratings
Business application protection00 Ratings9.01 Ratings
Multiple backup destinations00 Ratings8.01 Ratings
Incremental backup identification00 Ratings8.01 Ratings
Backup to the cloud00 Ratings5.01 Ratings
Deduplication and file compression00 Ratings6.01 Ratings
Snapshots00 Ratings6.01 Ratings
Flexible deployment00 Ratings7.01 Ratings
Platform support00 Ratings8.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Keepit
7.9
24 Ratings
1% below category average
Arcserve ShadowProtect
8.0
1 Ratings
6% below category average
Operational reporting and analytics7.621 Ratings00 Ratings
Malware protection8.116 Ratings00 Ratings
Ransomware Recovery8.116 Ratings00 Ratings
Continuous data protection00 Ratings9.01 Ratings
Replication00 Ratings7.01 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Keepit
8.4
35 Ratings
3% below category average
Arcserve ShadowProtect
-
Ratings
SaaS Product Integration8.732 Ratings00 Ratings
Multiple Data Restoration Options8.435 Ratings00 Ratings
Data Auditing and Search8.233 Ratings00 Ratings
Data Storage in the Cloud or On-Premises8.527 Ratings00 Ratings
Disaster Recovery
Comparison of Disaster Recovery features of Product A and Product B
Keepit
-
Ratings
Arcserve ShadowProtect
7.0
1 Ratings
13% below category average
Disaster Recovery Planning00 Ratings7.01 Ratings
Hot Sites00 Ratings7.01 Ratings
Disaster Recovery Testing00 Ratings7.01 Ratings
Automated Disaster Recovery00 Ratings7.01 Ratings
Best Alternatives
KeepitArcserve ShadowProtect
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Keepit
Keepit
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KeepitArcserve ShadowProtect
Likelihood to Recommend
8.6
(56 ratings)
6.0
(7 ratings)
Likelihood to Renew
8.8
(6 ratings)
-
(0 ratings)
Usability
8.7
(5 ratings)
-
(0 ratings)
Support Rating
9.3
(4 ratings)
8.0
(3 ratings)
Implementation Rating
8.7
(4 ratings)
-
(0 ratings)
User Testimonials
KeepitArcserve ShadowProtect
Likelihood to Recommend
Keepit
The ability to restore within minutes is beneficial and helps productivity; no longer spend hours restoring from tapes. They can show a new start to the interface and portal, and within minutes, they know how to navigate and restore if required. It is very user friendly and easy for understand and navigate.
Read full review
Arcserve
In situations where business continuity needs are high, ShadowProtect backups provide the ability to keep operations running with very minimal downtime, even in situations like crypto-locked data. If a backup server is set up in an environment to resume a live server from backup, this is even more helpful. In situations where clients don't care as much about quickly recovering their data, they can go without a solution like this.
Read full review
Pros
Keepit
  • Cross tenant restores, allows you to migrate mailboxes from one tenant to another.
  • Being able to backup multiple tenants/platforms from a single interface is awesome.
  • The setup and ongoing maintenance is great, articles on how to setup security and gain access to data in a secure way is also a great feature
  • The interface is very intuitive and easy to navigate, it hides an awful lot of power
Read full review
Arcserve
  • You can virtualize your backups using Virtualbox, a free program that works on any PC.
  • Backups are versatile, and you can back up to any location you'd like.
  • Alerting can be set up for failed backups.
Read full review
Cons
Keepit
  • Providing more information on an ongoing restore job. Once you begin a restore or a data import, it seems to be impossible to see which user account that job is tied to.
  • Its job percentages seem to be drastically inaccurate. It will say a job is 76% complete even though it has only restored 484MB of 8GB - but this is just a little annoying and not a real problem.
Read full review
Arcserve
  • The replication offsite can have issues over time. It takes manual involvement to keep it working right.
  • SPX remote management isn't easy out of the box.
Read full review
Likelihood to Renew
Keepit
If you're so surprised that the end of contract is already there and you can't remember a moment of issues... When no extra use cases are required... Why search the market if the pricing is also correct?
Read full review
Arcserve
No answers on this topic
Usability
Keepit
Such a simple solution to use. User friendly, intuitive, processes can be completed in minutes instead of hours with restoring from tape, and requesting the return of tapes from the off site location, thus saving many hours and cost of storage. Also gives the end user a better experience as files can be restored almost immediately.
Read full review
Arcserve
No answers on this topic
Support Rating
Keepit
Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.
Read full review
Arcserve
We don’t need support often, but when we do, the support has been strong. Sometimes it is hard to determine how to access support for the exact issue we are having. There are a decent forum and online ticketing system. Support for the cloud center seems to be provided only by phone, though.
Read full review
Implementation Rating
Keepit
very easy and fast implementation
Read full review
Arcserve
No answers on this topic
Alternatives Considered
Keepit
We previously used Veeam to backup data from O365 to local servers. We had other SaaS platforms we needed to include and move from local to cloud backups. While Veeam does have multiple cloud options but compared with Keepit it was overly complicated and less cost effective. Keepit was a no-brainer in terms of simplicity and having a single 360 dashboard.
Read full review
Arcserve
Speed, we rely on Shadowprotect to provide us with fast backups and also backups that are smaller in size compared to the other products.
Read full review
Return on Investment
Keepit
  • We don't need a lot of time setting up backups or monitoring them. Very time-efficient.
  • The restoration of data is very fast, so in the case of data loss, employees get their data back very fast.
  • It minimizes the risk of losing important data.
Read full review
Arcserve
  • We have been with Shadowprotect for 5 years and are now only moving off of them due to limited functionality and Shadowprotect doubling our billing.
  • The product now requires a lot more babysitting so I have one person just stuck managing backups, which is not a fulfilling job and hard to keep someone in that seat.
  • While Shadowprotect has been fantastic for years, it is time for us to move on to something that makes financial sense and requires less labour.
  • Storagecraft Cloud is fairly expensive compared to competitors.
Read full review
ScreenShots

Keepit Screenshots

Screenshot of Login screenScreenshot of Connectors PageScreenshot of Configuration Pop Up for MicrosoftScreenshot of Job MonitorScreenshot of Restore Pop Up