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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Keepit

    Score9.4 out of 10
    N/AThe Keepit platform, from the company of the same name in Copenhagen, is a solution that protects cloud data, boasting simple deployment and restore options that enable users to recover historic data. The Keepit platform supports any Cloud Workload and offers full retention on the user's terms from one year to eternity. It features indexing and search to ensure users have a complete view of data. The solution features supports Microsoft Office 365, Dynamics 365, Google Workspace, and…N/A

    Syncro

    Score7.4 out of 10
    N/ASyncro offers an Extended Monitoring and Management (XMM) platform for midsized MSPs and internal IT teams. The platform integrates RMM (endpoint management), professional services automation (PSA), and Microsoft 365 multi-tenant management to help organizations simplify operations, strengthen security, and scale.

    $159

    per month per user

    Pricing
    KeepitSyncro
    Editions & Modules
    No answers on this topic
    Core
    $159
    per month per user
    Team
    $209
    per month per user
    Offerings
    Pricing Offerings
    KeepitSyncro
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual payment.
    More Pricing Information
    Community Pulse
    KeepitSyncro
    Considered Both Products
    Keepit
    No answer on this topic
    SyncroMSP Servably Inc
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    77 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    76 Answers
    80%
    Delivers good value for the price
    4 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    77 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    70 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    74 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    KeepitSyncro
    Data Center Backup
    Comparison of Data Center Backup features of Keepit and Syncro
    Feature
    Keepit
    8.3
    45 Ratings
    4% below category average
    Syncro
    -
    Ratings
    Management dashboard8.245 Ratings00 Ratings
    Retention options8.544 Ratings00 Ratings
    Encryption8.342 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Keepit and Syncro
    Feature
    Keepit
    8.0
    38 Ratings
    1% above category average
    Syncro
    -
    Ratings
    Operational reporting and analytics7.335 Ratings00 Ratings
    Malware protection8.423 Ratings00 Ratings
    Ransomware Recovery8.426 Ratings00 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of Keepit and Syncro
    Feature
    Keepit
    8.3
    52 Ratings
    3% below category average
    Syncro
    -
    Ratings
    SaaS Product Integration8.548 Ratings00 Ratings
    Multiple Data Restoration Options8.451 Ratings00 Ratings
    Data Auditing and Search8.349 Ratings00 Ratings
    Data Storage in the Cloud or On-Premises8.341 Ratings00 Ratings
    Application Performance Management
    Comparison of Application Performance Management features of Keepit and Syncro
    Feature
    Keepit
    -
    Ratings
    Syncro
    6.4
    3 Ratings
    11% below category average
    Virtualization monitoring00 Ratings7.43 Ratings
    IT Asset Discovery00 Ratings5.32 Ratings
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Keepit and Syncro
    Feature
    Keepit
    -
    Ratings
    Syncro
    7.6
    4 Ratings
    7% above category average
    Remote monitoring00 Ratings8.44 Ratings
    Network device monitoring00 Ratings6.63 Ratings
    Activity Monitoring00 Ratings7.83 Ratings
    Management Tasks
    Comparison of Management Tasks features of Keepit and Syncro
    Feature
    Keepit
    -
    Ratings
    Syncro
    7.3
    3 Ratings
    8% above category average
    Patch Management00 Ratings7.73 Ratings
    Policy-based automation00 Ratings6.93 Ratings
    Remote Access
    Comparison of Remote Access features of Keepit and Syncro
    Feature
    Keepit
    -
    Ratings
    Syncro
    7.3
    3 Ratings
    4% above category average
    Attended device access00 Ratings8.83 Ratings
    Unattended device access00 Ratings7.63 Ratings
    Mobile device access00 Ratings7.01 Ratings
    Virtual device access00 Ratings8.02 Ratings
    Multiple-display support00 Ratings4.52 Ratings
    Multiple concurrent sessions00 Ratings8.13 Ratings
    Best Alternatives
    KeepitSyncro
    Small Businesses
    Backupify
    Score5.6 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    Spanning Backup
    Score7.4 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KeepitSyncro
    Likelihood to Recommend
    8.5
    (77 ratings)
    6.4
    (5 ratings)
    Likelihood to Renew
    8.7
    (10 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (6 ratings)
    6.9
    (4 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.8
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    KeepitSyncro
    Likelihood to Recommend
    Keepit
    Any company that deals with the retention of important data should have Keepit to ensure operational security and data confidentiality. In scenarios such as using file servers in SharePoint, Teams, or Google Workspace, it's a tool that offers complete integration and helps save IT a lot of time on security incidents or human errors in file deletion. The fact that it only restores what is not in the folder, or backs up each version of the file given the snapshot date you choose, is fantastic. Toda companhia que lida com retenção de dados importantes, deve ter o keepit para garantir a segurança da opeção e confidencialidade dos dados, cenários como utilização de file server de arquivos no sharepoint, equipes do teams ou google workspace é uma ferramenta que tem total integração e ajuda a poucar muito tempo da TI em incidentes de segurança ou erros humanos na exclusão de arquivos. o fato dele só restaurar o que não coném na pasta, ou fazer o backup de cada versão do arquivo dado o dia do snapshot que você escolhe é maravilhoso. This review was originally written in Portuguese and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    SyncroMSP is great for MSPs starting out or wanting to keep their costs low. Some RMM software will charge per install - and price breaks only available as your base grows to a significant number. As Syncro is a "per agent" cost, the costs for an MSP are (a) known and (b) easily to manage as the team grows. The third-party integration element is very useful for MSPs looking to be able to not only onsell additional services, but the management of these services is simple for anybody to use
    Incentivized
    Read full review
    Pros
    Keepit
    • Cross tenant restores, allows you to migrate mailboxes from one tenant to another.
    • Being able to backup multiple tenants/platforms from a single interface is awesome.
    • The setup and ongoing maintenance is great, articles on how to setup security and gain access to data in a secure way is also a great feature
    • The interface is very intuitive and easy to navigate, it hides an awful lot of power
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    • Due to the cloud based platform, we could scale the based on our needs relatively with ease.
    • We also utilized the auto billing features which were convenience.
    • The consolidation of both RMM and RSA decreased the amount of software we needed.
    • Also, the user friendliness of the platform allowed employees to use easy.
    Incentivized
    Read full review
    Cons
    Keepit
    • It would be great if they showed delta changes automatically instead of having to manually complete it
    • When completing a cross-tenant restore (which works well) the notifications are hard to understand and use GUID's instead of DisplayNames
    • It would be great if it backed up more than M365/Entra
    • Bulk restore limited to 5k items
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    • Better project management
    • Ability to create teams
    Incentivized
    Read full review
    Likelihood to Renew
    Keepit
    Keepit is an awesome product that garantees a result with a simple interface, and a quick configuration integration. Nowadays the service is really good and all requests have been replied to very quickly, and that´s important for our satisfaction. The possibility of multiple points recovery is a plus as well.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Usability
    Keepit
    Such a simple solution to use. User friendly, intuitive, processes can be completed in minutes instead of hours with restoring from tape, and requesting the return of tapes from the off site location, thus saving many hours and cost of storage. Also gives the end user a better experience as files can be restored almost immediately.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    Too expensive for what it is and the lack of support and bug fixes is annoying
    Incentivized
    Read full review
    Reliability and Availability
    Keepit
    Never had a single issue with availability, what you would expect from this type of provider, it is perfect.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Performance
    Keepit
    No issues to report at all, pages are responsive, we have no other integrations, it is all good.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Support Rating
    Keepit
    Support helped us to set up SSO and MFA with our Azure AD Accounts. Once when the backup was failing, they could help us to investigate the reason and find a stale account that was preventing the backup. They are really concerned that the backup works and not only want to close the ticket like other support hotlines.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Implementation Rating
    Keepit
    The communication from KeepIT was on point, we did the implementation based on very little information as it was so easy to deploy, yet super powerful, it is a great tool.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Alternatives Considered
    Keepit
    We previously used Veeam to backup data from O365 to local servers. We had other SaaS platforms we needed to include and move from local to cloud backups. While Veeam does have multiple cloud options but compared with Keepit it was overly complicated and less cost effective. Keepit was a no-brainer in terms of simplicity and having a single 360 dashboard.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    Much easier to learn and use
    Incentivized
    Read full review
    Scalability
    Keepit
    It has been fantastic, never mised a beat and restore test are always perfect.
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    No answers on this topic
    Return on Investment
    Keepit
    • User productivity increase when the users didn't need to manually recreate data when it was lost. Estimation of past cases: 100,000 $ per year
    • Company blackout on disasters: pricelessly :-)
    • Admin cost reduction, no more tape changes and storage costs: 10,000 $ per year
    Incentivized
    Read full review
    SyncroMSP Servably Inc
    • The integrated AV solution with Bitdefender is very cheap - yet very a very high quality NGAV solution. It allows us to ensure our clients have access to an NGAV solution at an affordable price
    • Syncro has allowed us to expend our business into new areas which were not able to be accessed previously. This means that we can now service our clients in different ways than previously.
    • The fixed cost pricing allows our teams to understand what their costs are - but also allow us to grow the business and customer base with no increase in costs until we increase our technical team.
    Incentivized
    Read full review
    ScreenShots

    Keepit Screenshots

    Screenshot of Login screenScreenshot of Connectors PageScreenshot of Configuration Pop Up for MicrosoftScreenshot of Job MonitorScreenshot of Restore Pop Up

    Syncro Screenshots

    Screenshot of the interface to monitor unlimited endpoints, run scripts, deploy patches, customize alerts, and proactively address potential issues before they become problems.Screenshot of Syncro’s intelligent Smart Ticket Management, which automatically routes tickets and gets information in front of techs, displays relevant context from prior tickets, and surfaces recommended remediation steps to speed up resolution times.Screenshot of where to securely access endpoints and resolve issues anytime, from anywhere, via Splashtop — included with the Syncro subscription at no extra cost.Screenshot of Syncro automating Entra ID tasks and admin work including user syncs, password resets, and license billing.Screenshot of the interface to benchmark M365 tenants against CIS-aligned best practices — offering guided configuration, centralized visibility, drift detection, and automated alerts to help maintain compliance.Screenshot of Microsoft 365 and Entra ID backup, which helps to safeguard against data loss, reinforce compliance, and ensure business continuity without compromise.