What users are saying about
Top Rated
23 Ratings
Top Rated
23 Ratings
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Score 8.6 out of 100
16 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Kindful

Kindful is well suited when:
  • Important to integrate with a wide range of systems such as online fundraising tools or event registration without being tied to a single vendor
  • Small to medium sized organizations looking for an affordable but powerful donor database/CRM
  • Need a powerful but user friendly tool with customizable reports
Kindful is not well suited when:
  • You need very advanced customization such as the ability to built entire custom screens
  • You need to track donations in multiple currencies
Toby J. Weiss | TrustRadius Reviewer

Little Green Light

I LOVE Little Green Light! I was part of my old org's transition to this database, then I consulted a nonprofit and supported their transition to Little Green Light. Then, I started with my current org 2 years ago and moved us over. It's by far the best donor database I've used.
Emily Westlake, MNPL | TrustRadius Reviewer

Pros

Kindful

  • We particularly love the flexibility of Kindful's donation pages and donation plug-ins. They make it possible for us to accept donations on our website, without having donors have to leave the website.
  • Kindful effectively streamlines back-office functions including acknowledgements for gifts - which saves our small 2-person team vital hours each week.
  • Kindful integrates to a variety of valuable platforms, allowing us to manage all of our data in one place. Currently, we integrate with MailChimp [so all email recipients are segmented in Kindful, emails are sent from MailChimp], Fundraising Report Card, and several custom integrations through Kindful's open API [including one that tracks volunteer events and another that connects to CauseVox].
  • Kindful's basic metrics and "dashboard" give us instant access to live fundraising results that are shown against historical information - giving us the ability to see how we're doing at all times.
Amanda Mulder | TrustRadius Reviewer

Little Green Light

  • Saves time and steps when receiving, categorizing, and acknowledging donations.
  • It is a powerful relational database with the flexibility to view information in many different ways.
Bonnie Hammond | TrustRadius Reviewer

Cons

Kindful

  • Detailed custom email campaigns and reports can be confusing to navigate. However, Kindful provides excellent customer support and training to make it as easy as possible.
  • The price can be a turn off for many people, but if you have an aggressive plan to increase funding, Kindful pricing is scalable based on the size of your database.
Anonymous | TrustRadius Reviewer

Little Green Light

  • The mobile site is nonexistent - Not usually a major problem but can be when trying to access information away from a computer.
  • Support is only via email and to get a good response you need to have precise questions.
Anonymous | TrustRadius Reviewer

Support Rating

Kindful

Kindful 9.8
Based on 22 answers
I have not utilized the support for Kindful very often but the one time I have was fantastic. It was quick, courteous and thorough. Kindful consistently offers Webinars that outline the best way to utilize their product and get the most out of it. I think Kindful does a pretty solid job with support.
Anonymous | TrustRadius Reviewer

Little Green Light

Little Green Light 8.7
Based on 15 answers
They do not do phone support or chat support, only via email. Every time I have contacted them, they have responded and within 24 hours either solved the issue or explained that the software does not have the functionality.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Kindful

We recently added HarnessApp to our software tools. Harness has a strong donor interface but not the backbone that Kindful has to offer. We find them a good match. I looked at dozens of other platforms that compare to Kindful but we always find ourselves sticking with Kindful as our primary CRM.
Patrick Palmer | TrustRadius Reviewer

Little Green Light

LGL is significantly less expensive with higher functionality, easier for more users to access, and has more information easily viewable without pulling a formal report.
Megan Farkas | TrustRadius Reviewer

Return on Investment

Kindful

  • It is great to be able to quickly tell a prospective sponsor how we are doing financially in each fundraiser along with repeat donors that are helping to keep us going.
  • I love that it sends a receipt to the donor immediately (if the email address is included in the profile) without me having to do anything! I am sure our donors love it too.
Anonymous | TrustRadius Reviewer

Little Green Light

  • Email communication has improved with our donors because they feel the email is addressed just to them.
  • We've been able to improve our donor management to include gift management and pledges.
Sheri Rettew | TrustRadius Reviewer

Screenshots

Pricing Details

Kindful

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kindful Editions & Modules

Edition
Starter100/month1
Launch200/month2
Growing300/month3
Pro400/month4
Enterprise600/month5
  1. 0-1000 Contacts
  2. 1001-5000 Contacts
  3. 5001-15000 Contacts
  4. 15001-25000 Contacts
  5. 25001-50000 Contacts
Additional Pricing Details
All plans include: unlimited admin users, unlimited donation pages with peer-to-peer fundraising, built-in integrations, and automated reporting. Pricing also includes comprehensive web-based training upon signup and ongoing online support at no additional cost.

Little Green Light

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Little Green Light Editions & Modules

Edition
Tier 1$39/mo OR $421 per year when paid annually (10% savings)1
Tier 2$49/mo OR $529 per year when paid annually (10% savings)2
Tier 3$59/mo OR $637 per year when paid annually (10% savings)3
Tier 4$69/mo OR $745 per year when paid annually4
  1. Up to 2,500 constituents
  2. Up to 5,000 constituents
  3. Up to 10,000 constituents
  4. Up to 20,000 constituents
Additional Pricing Details
Over 20,000 constituent records? Add $10/mo or $108/yr for each additional 10,000 records.

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