TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Mattermost

Please fill out the form below to get in touch.

Mattermost

Connect with Mattermost

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Mattermost so that Mattermost and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kissflow

    Score8.3 out of 10
    Enterprise companies (1,001+ employees)
    Kissflow is a low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations.

    $1,500

    per month 50 Users

    Mattermost

    Score8.7 out of 10
    Enterprise companies (1,001+ employees)
    Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

    $0

    per month per user

    Pricing
    KissflowMattermost
    Editions & Modules
    Small Business
    $1500
    per month
    Free Self-Hosted
    $0
    per month per user
    Professional
    $10
    per month per user
    Enterprise
    Contact Us
    per month per user
    Offerings
    Pricing Offerings
    KissflowMattermost
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    KissflowMattermost
    Considered Both Products
    Kissflow, Inc (OrangeScape)
    No answer on this topic
    Mattermost
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    94%
    Would buy again
    46 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    44 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    98%
    Happy with the feature set
    48 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    34 Answers
    Features
    KissflowMattermost
    Low-Code Development
    Comparison of Low-Code Development features of Kissflow and Mattermost
    Feature
    Kissflow
    8.9
    3 Ratings
    6% above category average
    Mattermost
    -
    Ratings
    Drag-and-drop Interfaces9.03 Ratings00 Ratings
    Platform Security9.53 Ratings00 Ratings
    Platform User Management8.93 Ratings00 Ratings
    Reusability9.03 Ratings00 Ratings
    Platform Scalability7.93 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Kissflow and Mattermost
    Feature
    Kissflow
    -
    Ratings
    Mattermost
    8.4
    49 Ratings
    8% above category average
    Task Management00 Ratings8.637 Ratings
    Gantt Charts00 Ratings7.59 Ratings
    Scheduling00 Ratings7.69 Ratings
    Workflow Automation00 Ratings8.929 Ratings
    Mobile Access00 Ratings8.745 Ratings
    Search00 Ratings8.824 Ratings
    Visual planning tools00 Ratings8.511 Ratings
    Communication
    Comparison of Communication features of Kissflow and Mattermost
    Feature
    Kissflow
    -
    Ratings
    Mattermost
    8.4
    52 Ratings
    5% above category average
    Chat00 Ratings8.752 Ratings
    Notifications00 Ratings8.352 Ratings
    Discussions00 Ratings8.749 Ratings
    Surveys00 Ratings9.032 Ratings
    Internal knowledgebase00 Ratings9.335 Ratings
    Integrates with GoToMeeting00 Ratings7.78 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings8.012 Ratings
    Integrates with Outlook00 Ratings7.58 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Kissflow and Mattermost
    Feature
    Kissflow
    -
    Ratings
    Mattermost
    8.9
    28 Ratings
    10% above category average
    Versioning00 Ratings7.911 Ratings
    Video files00 Ratings9.322 Ratings
    Audio files00 Ratings9.322 Ratings
    Document collaboration00 Ratings7.918 Ratings
    Access control00 Ratings9.922 Ratings
    Advanced security features00 Ratings9.019 Ratings
    Integrates with Google Drive00 Ratings8.212 Ratings
    Device sync00 Ratings10.016 Ratings
    Best Alternatives
    KissflowMattermost
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KissflowMattermost
    Likelihood to Recommend
    8.4
    (23 ratings)
    8.6
    (54 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    8.9
    (10 ratings)
    Usability
    8.5
    (3 ratings)
    7.1
    (8 ratings)
    Support Rating
    9.7
    (2 ratings)
    8.0
    (9 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.6
    (39 ratings)
    User Testimonials
    KissflowMattermost
    Likelihood to Recommend
    Kissflow, Inc (OrangeScape)
    We've used Kissflow [School Cloud] in order to track parent requests for transportation in the SpEd department. It has been user friendly for parents to input a request and staff to review, double check school sites and locations, and set up specific routes to meet the needs of students and communicate the info back to parents.
    Incentivized
    Read full review
    Mattermost
    I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
    Incentivized
    Read full review
    Pros
    Kissflow, Inc (OrangeScape)
    • They know what they are. You aren't going to get a Workflow program that also wants to be a CRM. You will get the equivalent of an electronic assistant going from station to station, taking care of business and giving you the end result.
    • Paper. It reduces the amount of paper needed for menial tasks tremendously. You can automate an entire process. As an educational institution, you may still need paper copies, but you aren't waiting for John Doe to sign Line 3, then Jane Doe to initial, and so on and so on with a paper form.
    • Tracking. If you need to know where things are in the process, the fact that this program is dedicated to workflow makes it incredibly easy to identify where people are in the sales flow.
    • Customer appreciation. When your workflow is stronger, faster, and better, the customers feel it. They feel like you are right there with them and getting things moving.
    Incentivized
    Read full review
    Mattermost
    • Easy intergration to our main CRM (Monday.com)
    • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
    • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
    Incentivized
    Read full review
    Cons
    Kissflow, Inc (OrangeScape)
    • Workflow Design: There isn't a copy/paste function when creating the workflow, and you can't move a workflow task between parallel branches. This becomes a pain point when an item has 98% of what you need, but you can't copy it and place it in another branch to make the last tweaks. Instead, it needs to be completely recreated
    • Interface: While I like the current design features, which make it easy for an end-user to find their tasks and items, it would be nice to also have some flexibility within the platform. Things like being able to groups apps under a category or tailoring the look and feel of the page a little more would be a welcome addition.
    Incentivized
    Read full review
    Mattermost
    • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
    • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
    Incentivized
    Read full review
    Likelihood to Renew
    Kissflow, Inc (OrangeScape)
    Really love the product. Was pleasantly surprised that it has been easy to use for parents
    Incentivized
    Read full review
    Mattermost
    Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
    Incentivized
    Read full review
    Usability
    Kissflow, Inc (OrangeScape)
    The system has room to grow as it's limited by not being able to edit POs after they've been approved. The system is great for registrations and syncing to other systems while including the attachments. The reporting from Kissflow is also easy to setup to link to other platforms such as Looker
    Incentivized
    Read full review
    Mattermost
    Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
    Incentivized
    Read full review
    Support Rating
    Kissflow, Inc (OrangeScape)
    I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
    Incentivized
    Read full review
    Mattermost
    We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
    Incentivized
    Read full review
    Implementation Rating
    Kissflow, Inc (OrangeScape)
    No answers on this topic
    Mattermost
    This went as expected. No surprises or major hurdles.
    Incentivized
    Read full review
    Alternatives Considered
    Kissflow, Inc (OrangeScape)
    KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
    Read full review
    Mattermost
    I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
    Incentivized
    Read full review
    Return on Investment
    Kissflow, Inc (OrangeScape)
    • The only real hard number savings that we have had with KiSSFLOW is the money we have saved in forms being printed, especially multi-part forms. So for a small college like us that it probably in the $5000 to $10000 per year range. We have certainly saved money in increased efficiencies of the processes that we have moved to KiSSFLOW. But that is harder to calculate.
    Read full review
    Mattermost
    • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
    • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
    • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
    Incentivized
    Read full review
    ScreenShots

    Kissflow Screenshots

    Screenshot of overall efficiency monitoringScreenshot of workflow trackingScreenshot of process metricsScreenshot of the drag and drop form builderScreenshot of a parallel branches workflowScreenshot of where to change file permissions

    Mattermost Screenshots

    Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.