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Kissflow vs. NewgenONE Digital Transformation Platform vs. Pipefy

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kissflow

    Score8.3 out of 10
    Enterprise companies (1,001+ employees)
    Kissflow is a low-code platform for custom application development tailored to business operations. Kissflow empowers process owners and IT developers to automate and build processes and applications for internal business operations.

    $1,500

    per month 50 Users

    NewgenONE Digital Transformation Platform

    Score9 out of 10
    N/AThe NewgenONE Platform unifies content, processes, and communications into an orchestration layer where intelligence is embedded into how enterprises operate, with trust, governance, and control built in. This enables enterprises to move beyond fragmented initiatives to continuously adaptive, production-ready operations. Decisions, workflows, and experiences evolve in real time, shaped by context, data, and embedded AI.N/A

    Pipefy

    Score7.5 out of 10
    N/APipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.

    $22

    per month

    Pricing
    KissflowNewgenONE Digital Transformation PlatformPipefy
    Editions & Modules
    Small Business
    $1500
    per month
    No answers on this topic
    Business
    $22
    per user, per month*
    Enterprise
    $36
    per user, per month*
    Unlimited
    Custom
    Starter
    Free
    Offerings
    Pricing Offerings
    KissflowNewgenONE Digital Transformation PlatformPipefy
    Free Trial
    YesNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details——*Discounts available for annual billing.
    More Pricing Information
    Community Pulse
    KissflowNewgenONE Digital Transformation PlatformPipefy
    Considered Multiple Products
    Kissflow, Inc (OrangeScape)
    No answer on this topic
    Newgen Software Inc.
    No answer on this topic
    Pipefy
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    4 Answers
    No answers on this topic
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    100%
    Implementation went as expected
    8 Answers
    Features
    KissflowNewgenONE Digital Transformation PlatformPipefy
    Low-Code Development
    Comparison of Low-Code Development features of Kissflow and NewgenONE Digital Transformation Platform and Pipefy
    Feature
    Kissflow
    8.9
    3 Ratings
    6% above category average
    NewgenONE Digital Transformation Platform
    -
    Ratings
    Pipefy
    -
    Ratings
    Drag-and-drop Interfaces9.03 Ratings00 Ratings00 Ratings
    Platform Security9.53 Ratings00 Ratings00 Ratings
    Platform User Management8.93 Ratings00 Ratings00 Ratings
    Reusability9.03 Ratings00 Ratings00 Ratings
    Platform Scalability7.93 Ratings00 Ratings00 Ratings
    Best Alternatives
    KissflowNewgenONE Digital Transformation PlatformPipefy
    Small Businesses
    Zoho Creator
    Score7.7 out of 10
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    airSlate WorkFlow
    Score10 out of 10
    Medium-sized Companies
    AppSheet
    Score8.2 out of 10
    AppSheet
    Score8.2 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    Enterprises
    Oracle APEX
    Score9.1 out of 10
    Oracle APEX
    Score9.1 out of 10
    Microsoft Power Automate
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    KissflowNewgenONE Digital Transformation PlatformPipefy
    Likelihood to Recommend
    8.4
    (23 ratings)
    9.0
    (1 ratings)
    8.2
    (10 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Usability
    8.5
    (3 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Support Rating
    9.7
    (2 ratings)
    -
    (0 ratings)
    9.5
    (2 ratings)
    User Testimonials
    KissflowNewgenONE Digital Transformation PlatformPipefy
    Likelihood to Recommend
    Kissflow, Inc (OrangeScape)
    We've used Kissflow [School Cloud] in order to track parent requests for transportation in the SpEd department. It has been user friendly for parents to input a request and staff to review, double check school sites and locations, and set up specific routes to meet the needs of students and communicate the info back to parents.
    Incentivized
    Read full review
    Newgen Software Inc.
    The Newgen OmniDocs is the best option when it comes to storing, sharing, disseminate documents. It is also widely used by the Technical team in my previous employers for storing their technical codes & queries and they have always cast their trust vote to Newgen OmniDocs. I have always recommended Newgen OmniDocs to my auditing, finance, technology and banking sector clients for whom data confidentiality matters more than any other industry. It is less appropriate in the businesses that do not require storing the documents as they destroy the documents once sent to the client to ensure they do not save client information or project. Furthermore, it is less appropriate in almost 50% of India as well as many other parts in MENA region where there is no presence of high-speed internet as it takes high bandwidth of internet to operate.
    Read full review
    Pipefy
    Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
    Incentivized
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    Pros
    Kissflow, Inc (OrangeScape)
    • They know what they are. You aren't going to get a Workflow program that also wants to be a CRM. You will get the equivalent of an electronic assistant going from station to station, taking care of business and giving you the end result.
    • Paper. It reduces the amount of paper needed for menial tasks tremendously. You can automate an entire process. As an educational institution, you may still need paper copies, but you aren't waiting for John Doe to sign Line 3, then Jane Doe to initial, and so on and so on with a paper form.
    • Tracking. If you need to know where things are in the process, the fact that this program is dedicated to workflow makes it incredibly easy to identify where people are in the sales flow.
    • Customer appreciation. When your workflow is stronger, faster, and better, the customers feel it. They feel like you are right there with them and getting things moving.
    Incentivized
    Read full review
    Newgen Software Inc.
    • Swift access to documents and repositories
    • Makes it much easier to share docs. and collaborate with multiple teams at a time
    • Reduce operational cost as well as time to market
    • Much easier to store, and retrieve file
    • Easy to access it anytime on the mobile
    • Supports the documents of all formats
    • Easy to learn. No training required
    Read full review
    Pipefy
    • Flexibility on process management.
    • Internal automations and connections to different data bases and boards.
    • Easily connection with external programs through API's.
    Incentivized
    Read full review
    Cons
    Kissflow, Inc (OrangeScape)
    • Workflow Design: There isn't a copy/paste function when creating the workflow, and you can't move a workflow task between parallel branches. This becomes a pain point when an item has 98% of what you need, but you can't copy it and place it in another branch to make the last tweaks. Instead, it needs to be completely recreated
    • Interface: While I like the current design features, which make it easy for an end-user to find their tasks and items, it would be nice to also have some flexibility within the platform. Things like being able to groups apps under a category or tailoring the look and feel of the page a little more would be a welcome addition.
    Incentivized
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    Newgen Software Inc.
    • Doesn't operate well in India as the nation has lowest internet speed and it requires higher speed to operate
    • Very long queues and slow response when calling technical helpdesk
    • Takes time to upload documents
    Read full review
    Pipefy
    • I would like to be able to add a due date without a time attached.
    • I would like to see completed tasks be deleted after a set amount of time.
    Incentivized
    Read full review
    Likelihood to Renew
    Kissflow, Inc (OrangeScape)
    Really love the product. Was pleasantly surprised that it has been easy to use for parents
    Incentivized
    Read full review
    Newgen Software Inc.
    No answers on this topic
    Pipefy
    No answers on this topic
    Usability
    Kissflow, Inc (OrangeScape)
    The system has room to grow as it's limited by not being able to edit POs after they've been approved. The system is great for registrations and syncing to other systems while including the attachments. The reporting from Kissflow is also easy to setup to link to other platforms such as Looker
    Incentivized
    Read full review
    Newgen Software Inc.
    No answers on this topic
    Pipefy
    No answers on this topic
    Support Rating
    Kissflow, Inc (OrangeScape)
    I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
    Incentivized
    Read full review
    Newgen Software Inc.
    No answers on this topic
    Pipefy
    Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
    Incentivized
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    Alternatives Considered
    Kissflow, Inc (OrangeScape)
    KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
    Read full review
    Newgen Software Inc.
    Newgen OmniDocs is the only one I have used
    Read full review
    Pipefy
    We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
    Incentivized
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    Return on Investment
    Kissflow, Inc (OrangeScape)
    • The only real hard number savings that we have had with KiSSFLOW is the money we have saved in forms being printed, especially multi-part forms. So for a small college like us that it probably in the $5000 to $10000 per year range. We have certainly saved money in increased efficiencies of the processes that we have moved to KiSSFLOW. But that is harder to calculate.
    Read full review
    Newgen Software Inc.
    • Faster search with easy to access files which helps me in sending the document quickly to the clients and retrieving it in no time whenever they ask for it. Sending the documents quickly always ensures higher client satisfaction which has great impact on ROI
    • Facilitates easy collaboration with client teams and ensures the research project is done exactly as per the client's requirements & needs. This also always makes clients happy and attract repeat projects and more revenues
    • Makes it easier for the tech. team to store / save technical queries & codes. Thus, whenever I approach them to make changes in my reports/ articles while uploading it on the website, tech. team does that at much faster pace. This leads in increased efficiency of Content writers as well as the tech. team
    Read full review
    Pipefy
    • Our processes are more organized and we are not missing any steps.
    • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
    • We are able to keep track of customer billing changes easier.
    Incentivized
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    ScreenShots

    Kissflow Screenshots

    Screenshot of overall efficiency monitoringScreenshot of workflow trackingScreenshot of process metricsScreenshot of the drag and drop form builderScreenshot of a parallel branches workflowScreenshot of where to change file permissions