What users are saying about
44 Ratings
5 Ratings
44 Ratings
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Score 8.3 out of 100
5 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Kissflow

Workflow. I would absolutely, 100% recommend it for a school, in Admissions, and I would recommend it to any small company who has an issue with workflow. The best thing about the program is that it knows what it is, and knows what it wants to be. You aren't going to sit down to work with KiSSFLOW and end up being sold an HR program. To make it work just right, find the person who truly understands how your business works. Have them build a workflow which takes care of the tedious tasks, and then let them train others on the process. You will find that your productivity increases, and that your paper costs decrease.
Patrick Stephens | TrustRadius Reviewer

Pipefy

I can't really think of a situation where it wouldn't be appropriate. We have a smaller dev team and it works very well for us but I can see it working well for a much larger organization as well. I think it is customize-able enough almost anyone can make it work.
Logan Wiser | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Kissflow
7.9
Pipefy
Dashboards
Kissflow
7.4
Pipefy
Standard reports
Kissflow
8.3
Pipefy
Custom reports
Kissflow
8.0
Pipefy

Process Engine

Kissflow
8.4
Pipefy
Process designer
Kissflow
8.1
Pipefy
Process simulation
Kissflow
10.0
Pipefy
Business rules engine
Kissflow
8.2
Pipefy
SOA support
Kissflow
8.1
Pipefy
Process player
Kissflow
8.0
Pipefy
Support for modeling languages
Kissflow
9.1
Pipefy
Form builder
Kissflow
8.0
Pipefy
Model execution
Kissflow
7.8
Pipefy

Collaboration

Kissflow
7.1
Pipefy
Social collaboration tools
Kissflow
7.1
Pipefy

Content Management Capabilties

Kissflow
8.5
Pipefy
Content management
Kissflow
8.5
Pipefy

Pros

Kissflow

  • Ease of Use: It's easier to use and see workflow tasks that are assigned to you, workflows that you've participated in, or workflows that are pending other peoples approvals. From a development side, it's easy to pick up and begin creating processes if you know Excel formulation, which is easily researched as well.
  • Ease of Access: Since KiSSFLOW is hosted in the cloud, you can access the site from any internet connected device. All you have to do is sign in with your account, as opposed to needing to be on the network to access like our previous system.
  • The App: This is a feature we really hope to get a lot of use out of. With the way our business is structured, there are a lot of Regional positions that are always on the go. Because our current system requires a user to be on the network to access, this makes it hard for these roles to respond to tasks, causing bottlenecks. With an app available, along with push notifications, we can keep these tasks responses on pace with the associates required in that task.
Matt Hockenbrock | TrustRadius Reviewer

Pipefy

  • Integrates well with our application.
  • Easy-to-use.
Logan Wiser | TrustRadius Reviewer

Cons

Kissflow

  • The reporting could use some improvement. The actual reports are OK, it is access to the reports that is the problem. This is related to the permission schema. It really just has user, admin, and nothing in-between. There really needs to be something like report admin or something. Excel exports for data are needed as well.
  • The user workflow selection UI is not the best. There is a big red + sign in the lower right of the browser window that is not labeled. That is not clear. Also the selection list is just a pop-up window, it really should be a full page.
  • The mobile app does not have all the features that the browser version has, especially admin tools.
Al Anderson | TrustRadius Reviewer

Pipefy

  • I would like to be able to add a due date without a time attached.
  • I would like to see completed tasks be deleted after a set amount of time.
Anonymous | TrustRadius Reviewer

Support Rating

Kissflow

Kissflow 9.6
Based on 4 answers
I haven't encountered a need for support with KiSSFLOW. It's not a perfect platform, but it's functional, dependable, and reasonably intuitive. I can't fault a support team just because their product works!
Anonymous | TrustRadius Reviewer

Pipefy

Pipefy 9.5
Based on 2 answers
The support on Pipefy is amazing. There is always someone available to help you. They walk you through each step and really make sure that you are taken care of. They give fantastic advice on how to set up your pipes, automate them and customize them. I have had nothing but wonderful experiences with Pipefy support.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Kissflow

KiSSFLOW is much easier to set up, less coding and easier to explain to those that are being trained. The company already had SharePoint, but it is a very difficult system to set up. A class had to be taken, along with getting books in order to understand the process of the workflow. With KiSSFLOW, it is simple to understand, the helpdesk is quick with their response, help topics are laid out simply and you can even talk with someone on that side to ask your questions. Overall, KiSSFLOW is a much easier workflow and system to use.
Andrea Boring | TrustRadius Reviewer

Pipefy

Pipefy was suggested by our new developer and we switched from Freshdesk. It was a lot better looking and easy to navigate. We used Google Forms at first but that isn't really what you should be using to keep track of bugs. Freshdesk focused more on the outside of the application (i.e. users who submitted tickets) where Pipefy helped more on the internal dev team side and gave enough features to keep the normal users involved.
Logan Wiser | TrustRadius Reviewer

Return on Investment

Kissflow

  • Kissflow has helped us keep careful records of costs and pricing for various products, which indirectly impacts our margin.
  • Our owner had trouble with the phone app, so ultimately we stopped using Kissflow for purchase requests. There is some lost potential there.
Jennifer Yeatts | TrustRadius Reviewer

Pipefy

  • It is helped with collections on overdue invoices.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Kissflow

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Kissflow Editions & Modules

Edition
Standard Edition$91
  1. per user
Additional Pricing Details
Minimum of 10 users

Pipefy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pipefy Editions & Modules

Additional Pricing Details

Rating Summary

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