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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kissmetrics

    Score9.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kissmetrics is a customer engagement automation platform. This solution includes behavioral analytics, segmentation, and email campaign automation.

    $150

    per month

    Oracle Autonomous Data Warehouse

    Score8.1 out of 10
    N/AOracle Autonomous Data Warehouse is optimized for analytic workloads, including data marts, data warehouses, data lakes, and data lakehouses. With Autonomous Data Warehouse, data scientists, business analysts, and nonexperts can discover business insights using data of any size and type. The solution is built for the cloud and optimized using Oracle Exadata.N/A
    Pricing
    KissmetricsOracle Autonomous Data Warehouse
    Editions & Modules
    Growth
    $500
    Monthly Tracked People
    Power
    $850
    Monthly Tracked People
    Enterprise
    Custom
    Monthly Tracked People
    No answers on this topic
    Offerings
    Pricing Offerings
    KissmetricsOracle Autonomous Data Warehouse
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$1,500 per installationNo setup fee
    Additional DetailsWhat are Monthly Tracked People? Monthly Tracked People are unique visitors that engage in an Event on your website or with your product, that gets tracked by you in Kissmetrics. Monthly Tracked People can be anonymous or identified.—
    More Pricing Information
    Community Pulse
    KissmetricsOracle Autonomous Data Warehouse
    Considered Both Products
    Kissmetrics
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
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    KissmetricsOracle Autonomous Data Warehouse
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    Chartbeat
    Score9.2 out of 10
    Oracle Exadata
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    KissmetricsOracle Autonomous Data Warehouse
    Likelihood to Recommend
    8.9
    (48 ratings)
    8.9
    (32 ratings)
    Likelihood to Renew
    7.4
    (27 ratings)
    8.0
    (1 ratings)
    Usability
    7.1
    (6 ratings)
    -
    (0 ratings)
    Availability
    8.3
    (6 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (9 ratings)
    -
    (0 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.6
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (7 ratings)
    9.0
    (1 ratings)
    User Testimonials
    KissmetricsOracle Autonomous Data Warehouse
    Likelihood to Recommend
    Kissmetrics
    [Kissmetrics is well suited for the] abandon cart scenario to re-engage users on the purchase journey. Engaging users to personalized content using the visit metrics derived from the data captured at each digital touch points. [Implementing] website campaign and journey orchestration is easy. You get visitor profile to segment upon using different visit metrics and action.
    Incentivized
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    Oracle
    II would recommend Oracle Autonomous Data Warehouse to someone looking to fully automate the transferring of data especially in a warehouse scenario though I can see the elasticity of the suite that is offered and can see it is applicable in other scenarios not just warehouses.
    Incentivized
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    Pros
    Kissmetrics
    • The more events you track and properties you send along, the more you can see how specific users use your product/service. The user based timeline gives you a perfect start point to get in touch with users, because you can see where they get stuck.
    • Tracking your traffic sources and how they influence conversions is awesome. You can get a perfect view of how much a traffic source contributes to revenue.
    • Funnel reports give you more insights into micro and macro conversion steps and give you actionable data to work with.
    • Customer support!
    Read full review
    Oracle
    • Very easy and fast to load data into the Oracle Autonomous Data Warehouse
    • Exceptionally fast retrieval of data joining 100 million row table with a billion row table plus the size of the database was reduced by a factor of 10 due to how Oracle store[s] and organise[s] data and indexes.
    • Flexibility with scaling up and down CPU on the fly when needed, and just stop it when not needed so you don't get charged when it is not running.
    • It is always patched and always available and you can add storage dynamically as you need it.
    Read full review
    Cons
    Kissmetrics
    • Installing.... yes this is also a negative. While you can install and have the program running in minutes, if you use Unbounce, the form tracking process is quite complicated!
    • Updates... I feel like the product updates have slowed a lot lately. Thankfully, the product functionality is so amazing that it hasn't impeded the use of it. However, it is still disappointing to see less frequent software updates.
    • Occasionally clunky UI... there are a few reports that are really easy to mess up and leave you scratching your head on why it isn't showing you any data.
    Incentivized
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    Oracle
    • It is very expensive product. But not to mention, there's good reasons why it is expensive.
    • The product should support more cloud based services. When we made the decision to buy the product (which was 20 years ago,) there was no such thing to consider, but moving to a cloud based data warehouse may promise more scalability, agility, and cost reduction. The new version of Data Warehouse came out on the way, but it looks a bit behind compared to other competitors.
    • Our healthcare data consists of 30% coded data (such as ICD 10 / SNOMED C,T) but the rests is narrative (such as clinical notes.). Oracle is the best for warehousing standardized data, but not a good choice when considering unstructured data, or a mix of the two.
    Incentivized
    Read full review
    Likelihood to Renew
    Kissmetrics
    Price sensitivity and the different choices that now exist in the Analytics industry. I think it makes sense for us sometime this year to rethink our analytics strategy to see how we may leverage the best of GA (which has included lots of new features and updates the past years_, Kiss and other tools as need be
    Read full review
    Oracle
    Because
    • It is really simple to provision and configure.
    • Does not require continous attention from the DBA, autonomous features allows the database to perform most of the regular admin tasks without need for human intervention.
    • Allows to integrate multiple data sources on a central data warehouse, and explode the information stored with different analytic and reporting tools.
    Incentivized
    Read full review
    Usability
    Kissmetrics
    Right after login, you'll get to a dashboard which shows you a quick view on how your business is doing across the events you are tracking. There is no need to dig deeper than that unless you want to, in which case it's very easy to do so just by clicking on the metric on which you want more information. The interface is very intuitive.
    Read full review
    Oracle
    No answers on this topic
    Reliability and Availability
    Kissmetrics
    The application was very rarely down; during the period we used the application, I can think of only two or three occasions in which the site was down. Notably, at no time was the the performance of our own site compromised as a result.
    Read full review
    Oracle
    No answers on this topic
    Performance
    Kissmetrics
    Speed improved dramatically as the service matured. Early iterations of the publicly-released application would occasionally provide slow processing of results, but those delays became much rarer occurrences during the last year that we used KISSmetrics. One of the more impressive views (which started out feeling more like a toy) is the live view of visits. Knowing that you could see, in real time, what events a user triggered, was gratifying and instructive.
    Read full review
    Oracle
    No answers on this topic
    Support Rating
    Kissmetrics
    Our front-line product support person (Mika) is great. She is responsive and great to work with.

    However, the data accuracy issue described earlier is the reason for the low score here. This issue was escalated from front-line to support to level 2 technical support and then it disappeared into a black hole. Escalations, in general, do not go well. We get no response for days, or I have to chase things down. This is not acceptable. Marketing metrics are critically important to me and I need answers quickly. I cannot afford to wait around for days / weeks for a response.

    Just to be clear, these comments only apply to escalated support issues.
    Read full review
    Oracle
    No answers on this topic
    In-Person Training
    Kissmetrics
    Again, we were fortunate to work with KISSmetrics as they built their application, but Hiten, their CEO and founder, was incredibly helpful to me personally, and to our metrics-driven business as a whole, as we adopted their tool.
    Read full review
    Oracle
    No answers on this topic
    Online Training
    Kissmetrics
    I loved this aspect of the product. It wasn't just that the documentation and online tutorials are great - which they are - the on-boarding process though was really stellar. Once you have set everything up, you get a welcome message followed by a step-by-step guide to get you started that is built right into the product interface. For example, the UI asks you to first do X, and then copy this code snippet and send it to your developer who will know what to do with it. When you come back after the first interaction with the product, it continues the process by explaining right in the UI how to track events etc. This kind of step-by-step approach is incredibly efficient. Although there are various forms of supporting documentation (PDFs videos etc) to support every step, you don't really need them. This approach means that you are up and running very quickly with virtually no training time or documentation consultation. Highly efficient process.
    Read full review
    Oracle
    No answers on this topic
    Implementation Rating
    Kissmetrics
    In order to build trackability down to revenue, there was quite a lot of work to integrate Kissmetrics with our software and internal process. We had to build the hooks so that Kissmetrics could call back into our software and billing system, etc.. However, we didn't need additional expertise to do this. Once you understand the API, and you own systems, making it work is not too difficult. We did not require an outside consultant or anything like that
    Read full review
    Oracle
    Understanding Oracle Cloud Infrastructure is really simple, and Autonomous databases are even more. Using shared or dedicated infrastructure is one of the few things you need to consider at the moment of starting provisioning your Oracle Autonomous Data Warehouse.
    Incentivized
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    Alternatives Considered
    Kissmetrics
    Kissmetrics is a next-level step up for people who are used to getting their tracking and reporting from Google Analytics or Shopify's CMS. While HubSpot arguably has a better user interface, Kissmetrics certainly has the power and usability necessary to track important conversion data and help you make better marketing decisions.
    Incentivized
    Read full review
    Oracle
    As I mentioned, I have also worked with Amazon Redshift, but it is not as versatile as Oracle Autonomous Data Warehouse and does not provide a large variety of products. Oracle Autonomous Data Warehouse is also more reliable than Amazon Redshift, hence why I have chosen it
    Incentivized
    Read full review
    Return on Investment
    Kissmetrics
    • Unfortunately for this client (small business) the cost of Kissmetrics was just too prohibitive. But it's obvious that for a larger company that can afford it, the data would be invaluable to gain more insight in how to gain more active users and orders for a funnel.
    • The data provided really increases an understanding of how best to provide the right experience for the users...happy users equals increase in ROI.
    Incentivized
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    Oracle
    • Overall the business objective of all of our clients have been met positively with Oracle Data Warehouse. All of the required analysis the users were able to successfully carry out using the warehouse data.
    • Using a 3-tier architecture with the Oracle Data Warehouse at the back end the mid-tier has been integrated well. This is big plus in providing the necessary tools for end users of the data warehouse to carry out their analysis.
    • All of the various BI products (OBIEE, Cognos, etc.) are able to use and exploit the various analytic built-in functionalities of the Oracle Data Warehouse.
    Incentivized
    Read full review
    ScreenShots

    Kissmetrics Screenshots

    Screenshot of Kissmetrics Activity Report is a part of our report suite called AnalyzeScreenshot of Kissmetrics Populations allow your to track your most important segment over timeScreenshot of Kissmetrics Campaigns allow you to engage your user with automated behavior-based emails when it is most effective