Kixie vs. PhoneBurner

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kixie
Score 8.6 out of 10
N/A
Kixie is a telephony and VoIP software solution from Kixie.N/A
PhoneBurner
Score 6.5 out of 10
Small Businesses (1-50 employees)
PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.
$165
per month per user
Pricing
KixiePhoneBurner
Editions & Modules
Custom Plan
Custom Pricing
Standard
$165
per month per user
Professional
$195
per month per user
Premium
$215
per month per user
Offerings
Pricing Offerings
KixiePhoneBurner
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.
More Pricing Information
Community Pulse
KixiePhoneBurner
Features
KixiePhoneBurner
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
Kixie
-
Ratings
PhoneBurner
7.4
8 Ratings
2% above category average
Contact preview00 Ratings8.68 Ratings
Dialer-CRM integration00 Ratings6.77 Ratings
Call notes & tags00 Ratings5.87 Ratings
Automatic call logging00 Ratings8.78 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
Kixie
-
Ratings
PhoneBurner
9.2
8 Ratings
18% above category average
Outbound dialing00 Ratings9.08 Ratings
Inbound routing00 Ratings8.94 Ratings
Custom caller ID00 Ratings9.07 Ratings
Click-to-call00 Ratings9.36 Ratings
Recorded voicemail drop00 Ratings9.87 Ratings
Dialer contact import00 Ratings9.47 Ratings
Campaign & list management00 Ratings9.47 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
Kixie
-
Ratings
PhoneBurner
9.2
8 Ratings
19% above category average
Follow-up calls00 Ratings9.47 Ratings
Dialer reporting & analytics00 Ratings8.78 Ratings
Dialer compliance00 Ratings9.47 Ratings
Best Alternatives
KixiePhoneBurner
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
HubSpot Sales Hub
HubSpot Sales Hub
Score 8.8 out of 10
CloudTalk
CloudTalk
Score 7.6 out of 10
Enterprises
Outreach
Outreach
Score 8.3 out of 10
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
KixiePhoneBurner
Likelihood to Recommend
8.5
(6 ratings)
6.5
(8 ratings)
Usability
7.7
(4 ratings)
9.3
(3 ratings)
Support Rating
-
(0 ratings)
8.6
(5 ratings)
User Testimonials
KixiePhoneBurner
Likelihood to Recommend
Kixie
Suited if you want to hear old calls. Not suited for teaching new SDR's how to talk or what a good call is and why. Kixie doesn't transcribe either.
Read full review
PhoneBurner
I like that you can dial out so many leads and double the efficiency of the agent. The only thing that bothers me is sometimes, system down issue.
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Pros
Kixie
  • Kixie integrates seamlessly with our CRM (Zoho), meaning it updates call notes directly on the customer's CRM profile.
  • The one-click dialing feature directly through our CRM is a great feature. It's so simple; just search for a name, one-click, and you are on the phone.
  • The local presence feature is a nice touch for cold calls. It provides a local area code when cold calling to increase the likelihood of an answer to the call.
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PhoneBurner
  • PhoneBurner connects to Hubspot so that my team doesn't have to go back and forth.
  • The amount of time it takes to get through a list of calls has almost been cut in half.
  • The opportunity to do leave a voicemail without having to leave it on each call is a huge time saver.
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Cons
Kixie
  • User interface, sometimes the list you are calling on the tool can glitch and not show you the info of the lead.
  • Integration with more CRMs like Agencyzoom
  • An email automation option similar to text messages.
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PhoneBurner
  • Could be a little better on the pricing.
  • Could offer a better central administrative function.
  • Could provide more updates to the app.
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Usability
Kixie
Kixie provides a nice user interface. There is a bit of a learning curve to load leads but it's not difficult. It's just learning where to go and how to load lists for the reps. Once you have it figured out, it's easy to get lists loaded for reps and give them the ability to manage those leads
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PhoneBurner
PhoneBurner as I said before, has an excellent graphical interface, super friendly, with menus that the user can easily find and program the calls. The layout is good, fast, and has little delay and errors. I really like the tool and from the beginning, I had no difficulty with the usability.
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Support Rating
Kixie
No answers on this topic
PhoneBurner
Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service.
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Alternatives Considered
Kixie
Good for the price and Pipedrive integration. In my opinion, less relaible than others
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PhoneBurner
We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales.
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Return on Investment
Kixie
  • Kixie's dialer allows us to dial directly from our CRM
  • The voicemail drop feature saves time and allows our BDRs to move on to the next call right away
  • The automatic log calling saves even more time instead of having to log the call manually
Read full review
PhoneBurner
  • [I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail).
  • [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling.
Read full review
ScreenShots

Kixie Screenshots

Screenshot of the Kixie revenue communications platform designed to help teams connect with customers at the perfect moment with the right message. Whether in Marketing, Sales, Customer Success, or RevOps, Kixie empowers revenue teams with AI-driven automation and communication tools to enhance engagement and streamline workflows.Screenshot of Kixie’s multi-line PowerDialer, which dials up to 10 phone numbers simultaneously, and automatically. It features AI Human Voice Detection, so users engage with real people while bypassing IVRs and voicemail boxes.Screenshot of some of Kixie's available integrations.Screenshot of Kixie's DNC list compliance is boosted with automated do-not-call regulations, eliminating manual checks and keeping agents focused on conversions.

PhoneBurner Screenshots

Screenshot of the dialing interfaceScreenshot of PhoneBurner's spam flag and answer rate solutionScreenshot of an overview of PhoneBurner's lead routingScreenshot of an illustration of a call workflowScreenshot of PhoneBurner's inbuilt analyticsScreenshot of Connect Scores pickup probability