TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Landingi

    Score9.8 out of 10
    N/APolish company Landingi offers their landing page builder featuring drag and drop editor, a library of images and templates, optimization and collaboration tools, form creator and lead management system.

    $29

    per month

    Playvox

    Score6.7 out of 10
    N/APlayvox, headquartered in Sunnyvale, California, offers their call center agent monitoring, coaching and QA platform, designed to motivate and improve the performance of call center agents and reps.N/A
    Pricing
    LandingiPlayvox
    Editions & Modules
    Free
    $0
    per month
    Lite
    $29
    per month
    Professional
    $49
    per month
    Agency
    $149
    per month
    Unlimited
    $1,000
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    LandingiPlayvox
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LandingiPlayvox
    Considered Both Products
    Landingi
    No answer on this topic
    Playvox
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    177 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    144 Answers
    Happy with the feature set
    No answers on this topic
    96%
    Happy with the feature set
    175 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    104 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    122 Answers
    Best Alternatives
    LandingiPlayvox
    Small Businesses
    Instapage
    Score9.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Unbounce
    Score8.3 out of 10
    Eleveo
    Score9.4 out of 10
    Enterprises
    No answers on this topic
    Calabrio WFM
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LandingiPlayvox
    Likelihood to Recommend
    9.8
    (6 ratings)
    1.0
    (187 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (6 ratings)
    Usability
    -
    (0 ratings)
    2.0
    (5 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    3.8
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.5
    (2 ratings)
    Configurability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    LandingiPlayvox
    Likelihood to Recommend
    Landingi
    Landingi is well suited for someone who needs to put something up in a hurry, who doesn't need to know anything about web development, and for someone who doesn't need to share their pages on Facebook! Ultimately, given its price and feature set, it's more of a tool for solopreneurs or those just starting out. To me, Landingi is quite good as a "bargain" landing page builder, but I would probably recommend anyone who can afford it to choose a more polished builder.
    Incentivized
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    Playvox
    Playvox is well suited to rate and track process adherence and work quality percentual. It is also great to document coaching and track advisors' development, as well as to do knowledge checks through quizzes. It is not so appropriate if you need to see the previous coachings made, since those cannot be opened when they finished.
    Incentivized
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    Pros
    Landingi
    • Large template library across a wide range of industries.
    • Very responsive customer service team.
    • The ability to export landing pages directly to Wordpress and to also share with other Landingi accounts.
    Incentivized
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    Playvox
    • It's easy to start evaluating since it pulls up all the data automatically.
    • It is easy to generate reports as all the data is stored in its servers and we just download it.
    • Filters make it easy to see our Associates' areas of opportunity and strengths.
    Incentivized
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    Cons
    Landingi
    • Some powerful features are left out of the Core plan that would be nice to be included (such as custom fonts and icons) - while Landingi needs to have incentives to get users to upgrade plans, it does add to the barrier to entry for smaller businesses who can't afford the larger plans right away.
    Incentivized
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    Playvox
    • The speed of loading the chat that I am evaluating for the customer service representative because sometimes it shows that there is an error in the load.
    • Keep a lot of information
    • It should have more languages for ease of control
    Incentivized
    Read full review
    Likelihood to Renew
    Landingi
    No answers on this topic
    Playvox
    I do not think my organization has and 2nd thought of changing the Playvox because I am sure they cannot find another option that is as easy and smooth. There is no other option at all. Playvox is being used here in every department and the company cannot run without this. Now it is a basic need of this business
    Incentivized
    Read full review
    Usability
    Landingi
    No answers on this topic
    Playvox
    Playvox is an easy-to-use platform, all features are intuitive, which makes navigation easy. I never found navigation problems, I was always able to find all the items I needed, all the information is well separated, what could improve is the possibility of moving some items, putting the ones that I use the most in evidence.
    Read full review
    Reliability and Availability
    Landingi
    No answers on this topic
    Playvox
    I don't think I've encountered software problems before
    Incentivized
    Read full review
    Performance
    Landingi
    No answers on this topic
    Playvox
    do pages load quickly? yes / Do reports complete in a reasonable time frame, given their complexity? yes i think / If Playvox integrates with any other software or systems, does it tend to slow them down? i don't know
    Incentivized
    Read full review
    Support Rating
    Landingi
    I haven't ever reached out to Landingi support, so I really don't know what their support is like. I just didn't want to give them a lower score since I don't know how good or bad it is. They've created a great product and I haven't had any bugs or issues, and have been able to figure out how to utilize the features I'm interested in by messing around with the interface or looking at their blog posts/updates.
    Incentivized
    Read full review
    Playvox
    We have had multiple live trainings (Zoom). The training at the beginning of the set up was top notch. We had some additional questions about coaching and they jumped on the opportunity to help us. We have a designated trainer and account manager.
    Incentivized
    Read full review
    Implementation Rating
    Landingi
    No answers on this topic
    Playvox
    From the day first, we were active on Playvox and happy with the features. It does not take much time to understand its features and its performance. A few training sessions with 'How to use' and we are experts using Playvox.
    Incentivized
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    Alternatives Considered
    Landingi
    Landingi is more affordable and overall easier to use than ClickFunnels and, in my opinion, just as effective for most companies. As an agency, we have found great value in using a tool that is more affordable and super-fast. Overall, Landingi allows us to put pages up fast, get leads fast and optimize conversions with a couple of clicks.
    Incentivized
    Read full review
    Playvox
    I selected Playvox as it is the platform my organization uses. I've never worked with another platform like this. In other companies I worked, procedures, communications, and training were not saved, they were only communicated verbally and sometimes a document with what should be done, but nothing compared to the ease of using a Playvox.
    Incentivized
    Read full review
    Scalability
    Landingi
    No answers on this topic
    Playvox
    I think it is the best rating based on my experience
    Incentivized
    Read full review
    Return on Investment
    Landingi
    • Quickly im[roves the number of leads received daily
    • We fell more confident about our page designs because they offer the option to built a secondary page deign to be tested (A/B test), so the page that converts better stays.
    • Our clients are very happy with the page built with Landingi, as well as the conversion, improving our client retention.
    Incentivized
    Read full review
    Playvox
    • Playvox directly impacts our Happiness ratings. From an average of 85% great ratings to 90% great ratings in a matter of 3-6 months.
    • Playvox impacts the number of responses our team has to send in order to find a solution for the customer. Dropping average replies to solution from 3 to 2.
    Incentivized
    Read full review
    ScreenShots

    Landingi Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Playvox Screenshots

    Screenshot of Give your team real-time feedback and allow them to discuss evaluation results with our built-in collaboration messaging. Generate advanced reports based on agent evaluations. Quickly identify areas of improvement and add personalized agent dashboards to give them visibility of their results. Conduct quality calibrations, to measure and identify areas for improvement. Help your team deliver consistency in their QA evaluation process.Screenshot of Provide your customer service team with all the educational information they need and allow them to take courses and paths in the learning topics they want to improve on. Identify areas in which your agents need to be trained on, send them targeted learning courses and easily track their results. Review your team’s progress and evaluate their knowledge by creating quizzes and comprehension checks.Screenshot of Connect data, measure and consolidate your agents’ KPIs such as NPS, CSAT, AHT, among many others. Detect problems when they occur. Track team progress. Give visibility. Easily measure where your team members stand and identify the KPIs they need to improve on. Create dashboards for your team to view, customize your objectives and keep track of your teams’ progress.Screenshot of Customize your online store with rewards and gift cards for team members to exchange based on their results. Reward your team with Karma Points and allow them to redeem their points in your customized online store. Publicly recognize peer with badges, based on their quality results and performance. Access our social community wall where your team can exchange ideas, ask questions and share relevant information.Screenshot of Coach agents based on the identified customer service problems, as quality is achieved by driving continuous improvement. Create coaching sessions based on your team’s quality and performance results. Based on recurring customer service problems. Tailor all sessions to your needs. Create interactive coaching cards with goals and dates of achievement to easily organize and keep track of all your sessions.