What users are saying about
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Top Rated
1867 Ratings
57 Ratings
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Score 8.5 out of 100

Mailchimp

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Top Rated
1867 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Laravel PHP Framework

Laravel is ideally suited for fluent PHP developers who want a framework that can be used to both rapidly prototype web applications as well as support scalable, enterprise-level solutions. I think where it is less ideal is where the client has an expectation of using a certain CMS, or of having a certain experience on the admin side that would perhaps be better suited to a full CMS such as Drupal or WordPress. Additionally, for developers who don't want to write PHP code, Laravel may not be the best solution.
Ben McClure | TrustRadius Reviewer

Mailchimp

Mailchimp is well suited to a situation where you have a stable or known set of recipients to whom you will be sending email updates on a regular basis. Mailchimp is well suited to situations where a lot of information needs to be sent to a lot of different people and organizations at specified times in the future.Mailchimp is not appropriate for one-to-one communication - the higher the scale of interactions from 1 to many the better the software performs.
Alfred Brock | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Laravel PHP Framework
Mailchimp
8.1
WYSIWYG email editor
Laravel PHP Framework
Mailchimp
8.5
Dynamic content
Laravel PHP Framework
Mailchimp
7.8
Ability to test dynamic content
Laravel PHP Framework
Mailchimp
7.9
Landing pages
Laravel PHP Framework
Mailchimp
7.6
A/B testing
Laravel PHP Framework
Mailchimp
7.8
Mobile optimization
Laravel PHP Framework
Mailchimp
8.6
Email deliverability reporting
Laravel PHP Framework
Mailchimp
8.8
List management
Laravel PHP Framework
Mailchimp
8.3
Triggered drip sequences
Laravel PHP Framework
Mailchimp
7.7

Lead Management

Laravel PHP Framework
Mailchimp
9.2
Lead nurturing
Laravel PHP Framework
Mailchimp
6.9
Lead scoring and grading
Laravel PHP Framework
Mailchimp
10.0
Data quality management
Laravel PHP Framework
Mailchimp
10.0
Automated sales alerts and tasks
Laravel PHP Framework
Mailchimp
10.0

Campaign Management

Laravel PHP Framework
Mailchimp
10.0
Calendaring
Laravel PHP Framework
Mailchimp
10.0
Event/webinar marketing
Laravel PHP Framework
Mailchimp
10.0

Social Media Marketing

Laravel PHP Framework
Mailchimp
10.0
Social sharing and campaigns
Laravel PHP Framework
Mailchimp
10.0
Social profile integration
Laravel PHP Framework
Mailchimp
10.0

Reporting & Analytics

Laravel PHP Framework
Mailchimp
7.8
Dashboards
Laravel PHP Framework
Mailchimp
7.7
Standard reports
Laravel PHP Framework
Mailchimp
8.2
Custom reports
Laravel PHP Framework
Mailchimp
7.4

Platform & Infrastructure

Laravel PHP Framework
Mailchimp
8.5
API
Laravel PHP Framework
Mailchimp
9.0
Role-based workflow & approvals
Laravel PHP Framework
Mailchimp
10.0
Customizability
Laravel PHP Framework
Mailchimp
6.4
Integration with Salesforce.com
Laravel PHP Framework
Mailchimp
8.5
Integration with Microsoft Dynamics CRM
Laravel PHP Framework
Mailchimp
8.5
Integration with SugarCRM
Laravel PHP Framework
Mailchimp
8.5

Pros

Laravel PHP Framework

  • Good ORM along with support for a number of database systems though be prepared to solve some weird issues when dealing with querying relationships between models.
  • Deployment is very simple especially if you use Laravel Forge, you can deploy everything at the click of a few buttons.
  • Laravel blade templating engine is a very useful templating engine similar to jade in nodejs and it can save a lot of time while writing html logic
Anonymous | TrustRadius Reviewer

Mailchimp

  • Easy to use and updates to application have been very customer focused.
  • Love the amount of services you receive from them at absolutely no cost to you. You can add up to 2,000 subscribers for free.
  • Compatibility with our CRM and Hubspot which enables us to target our email marketing efforts.
  • Great customer service. Any time issues arose or questions needed to be addressed, their customer service team was very responsive and helpful.
  • Outstanding email analytics which allows us to measure many metrics for our email marketing campaign.
Ron Rothstain | TrustRadius Reviewer

Cons

Laravel PHP Framework

  • Laravel is updated regularly, which is great. However, in order to get the latest features, use the newest 3rd party libraries, have the most current security updates, and ensure that the newest features of PHP are usable, you have to continuously upgrade your Laravel application. This costs time and money, obviously, and if you don't stay on top of the updates you will quickly fall behind. This is the case with any open source software, but it needs to be considered for any team considering using Laravel or any other software.
  • Because of the size of the Laravel community, there are a LOT of 3rd party libraries. Some of these are great, some are less than great. Sometimes it's difficult to evaluate the quality of a library, making it difficult to trust many libraries. Developers need to be cautious and thoughtful when considering using new software.
  • Because of the rapid development of the Laravel framework, the size of the community, and the simplicity of being able to publish content online - it is very easy to find documentation, tutorials, or other "advice" that is not up to date, or that has outdated information.
Jim Rubenstein | TrustRadius Reviewer

Mailchimp

  • Phone support. While the chat function is extremely effective, it can be helpful with certain questions to speak with someone over the phone.
  • I'd like the ability to unsubscribe someone to all campaigns. Currently, if someone unsubscribes to a campaign, they will never receive that exact campaign again. But if their email address is on multiple lists or gets added on another list by someone who is unaware that they unsubscribed, that person will receive another email. Many recipients have been angered by this, telling me that the unsubscribed - which they did - but I have to explain that the process is not universal, and sometimes we forget to include the "exclude" list.
  • The payment structure goes by the number of email addresses that are stored on Mailchimp, so to stay below a certain billing threshold, I have to periodically delete lists of stored email addresses. This gets to be cumbersome because I regularly need to delete and re-upload many of the same lists of people.
Jason Carlage | TrustRadius Reviewer

Likelihood to Renew

Laravel PHP Framework

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 9.4
Based on 49 answers
Love the product! Easy to use -create fabulous e-mails for our clients which met their needs! Enjoyed using the tools and creating a report for the sales and marketing teams that we work for which helped sharpen their focus and increase their revenue!
Valie Robbins | TrustRadius Reviewer

Usability

Laravel PHP Framework

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 8.5
Based on 138 answers
The interface is really easy to use. The email editor works great and helps smooth out the issues you have when creating emails for the many different email clients out there. It's also easy to schedule and deploy emails within the platform. Email reporting is also great.
Mike Muller | TrustRadius Reviewer

Reliability and Availability

Laravel PHP Framework

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 10.0
Based on 8 answers
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
Ben Caplan | TrustRadius Reviewer

Performance

Laravel PHP Framework

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 10.0
Based on 10 answers
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
Ben Caplan | TrustRadius Reviewer

Support Rating

Laravel PHP Framework

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 10.0
Based on 16 answers
The customer support clients really know about their tool and they were able to help my with all of my questions and problems, which over the years were quite a few. They're even motivated enough to drop a funny line here and there which perfectly matches their corporate language on the website.
Fabian Kuhn | TrustRadius Reviewer

Implementation Rating

Laravel PHP Framework

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 8.8
Based on 40 answers
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
Vicki Lesage | TrustRadius Reviewer

Alternatives Considered

Laravel PHP Framework

Supporting unit testing is bigger plus point in Laravel than any other framework. Developing with Laravel is much easier. Other frameworks have value in market, but Laravel has taken the lead in popularity among PHP developers in recent years. The large community supports you if you have problems. Using Laravel, integration became easy with third-party libraries, but it was costly too.
Anonymous | TrustRadius Reviewer

Mailchimp

The automation features in Mailchimp vastly outrank any other mail service I've tried so far, and seeing as we often try and teach our clients how to utilize it, I also really appreciate their deep and constantly updated tutorials and documentation. Whenever I've had an issue or problem their support staff, whether over chat or phone have been really helpful and invested in helping solve the issue.
Maria Clara Daly | TrustRadius Reviewer

Scalability

Laravel PHP Framework

No score
No answers yet
No answers on this topic

Mailchimp

Mailchimp 9.3
Based on 4 answers
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now.If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
Ben Caplan | TrustRadius Reviewer

Return on Investment

Laravel PHP Framework

  • Positive: Our delivery time for PHP application is faster than usual.
  • Positive: Developers are happy and they write better code with their usual development tools. No tool-upgrade necessary.
  • Negative: Initial delivery took 6 months extra and had to rewrite project several times.
Rahul Chaudhary | TrustRadius Reviewer

Mailchimp

  • Its affordability keeps campaign expenditures low. For the first year of the campaign, we were able to utilize the free service which saved us about $400 on administrative costs. We have just recently upgraded to a payment plan.
  • The ease of using saved templates cuts down on staff time, and even if we decide to use a new template, customizing a template is pretty simple.
  • We have been able to raise $5,000+ from our email campaigns, and that was during the time when we weren't paying for the service.
Fredrick Doss, M.A. | TrustRadius Reviewer

Screenshots

Pricing Details

Laravel PHP Framework

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mailchimp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Laravel PHP Framework
8.9
Mailchimp
8.5

Likelihood to Renew

Laravel PHP Framework
Mailchimp
9.4

Usability

Laravel PHP Framework
Mailchimp
8.5

Reliability and Availability

Laravel PHP Framework
Mailchimp
10.0

Performance

Laravel PHP Framework
Mailchimp
10.0

Support Rating

Laravel PHP Framework
Mailchimp
10.0

Implementation Rating

Laravel PHP Framework
Mailchimp
8.8

Scalability

Laravel PHP Framework
Mailchimp
9.3

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