Laserfiche vs. PairSoft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Laserfiche
Score 8.7 out of 10
N/A
Laserfiche has two main editions: Rio and Avante: Laserfiche Rio is designed to meet the needs of large organizations that have more than 100 users. It combines content management functionality with business process management (BPM), security and auditing, unlimited servers and a thin-client interface. Add-ons include records management functionality, public Web portals and production-level document capture and processing. Laserfiche Avante is an ECM suite for small to medium organizations with…
$540
per year per user
PairSoft
Score 5.8 out of 10
N/A
PairSoft, the company formed from the March 2021 merger of PaperSave and Paramount Workplace, offers their eponymous procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica, and Sage ERPs.N/A
Pricing
LaserfichePairSoft
Editions & Modules
Starter
$540
per year per user
Starter
$600
per year per user
Professional
$710
per year per user (starts at 10 users)
Professional
$830
per year per user (starting at 5 users)
Business
$830
per year per user (starts at 25 users)
Business
$950
per year per user (starting at 25 users)
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
LaserfichePairSoft
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
LaserfichePairSoft
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Laserfiche
8.1
23 Ratings
2% below category average
PairSoft
-
Ratings
Content capture & imaging8.023 Ratings00 Ratings
File sync, storage & archiving7.023 Ratings00 Ratings
Document management8.223 Ratings00 Ratings
Records management8.022 Ratings00 Ratings
Content search & retrieval8.522 Ratings00 Ratings
Enterprise content collaboration8.118 Ratings00 Ratings
Content publishing & creation8.214 Ratings00 Ratings
Security, risk management & information governance8.321 Ratings00 Ratings
Contract lifecycle management8.617 Ratings00 Ratings
Automated workflows8.914 Ratings00 Ratings
Mobile support7.99 Ratings00 Ratings
Integration7.315 Ratings00 Ratings
Best Alternatives
LaserfichePairSoft
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Score 9.7 out of 10
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MIP Fund Accounting
Score 8.7 out of 10
Medium-sized Companies
MediaValet
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Score 9.8 out of 10
Esker
Esker
Score 8.8 out of 10
Enterprises
MediaValet
MediaValet
Score 9.8 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
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User Ratings
LaserfichePairSoft
Likelihood to Recommend
7.4
(46 ratings)
5.0
(2 ratings)
Likelihood to Renew
8.6
(16 ratings)
-
(0 ratings)
Usability
8.0
(7 ratings)
8.0
(1 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
8.0
(1 ratings)
Support Rating
9.4
(9 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
LaserfichePairSoft
Likelihood to Recommend
Laserfiche
Laserfiche is well suited to the submission of simple routine reports to create a record repository. We use it for routine transport reports, audit reports, and anonymous citizen complaints. It creates a simple chronological record of routine events that can be reviewed and easily stored and recalled. Because the reports are in PDF format, it is not well suited to anything that needs to be imported into a common database or amended after submission.
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PairSoft (PaperSave + Paramount Workplace)
PaperSave is ideal for any fundraising company. Its ability to import spreadsheets from queries and import documents into constituent records is an invaluable tool for a fundraiser. Though the program sometimes has its hiccups, overall it serves its intended functions quite well.
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Pros
Laserfiche
  • Laserfiche is easy to learn. Anyone, whether they have experience with IT or not, can learn how to use Laserfiche.
  • Laserfiche Forms allows people to use the form without having each person needing to be fully licensed which saves money.
  • Laserfiche Workflow and Forms can make processes quick, easy, and efficient, freeing up time so staff can get more work done.
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PairSoft (PaperSave + Paramount Workplace)
  • Meta data assignment to documents
  • Easy UI
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Cons
Laserfiche
  • While Laserfiche has some powerful development tools, it is difficult to manage configurations while promoting code across environments. For example, SQL connections and other environment specific resources have to be manually configured in each environment.
  • Laserfiche forms are a newer addition to the product family and could use some product maturity. While easy to use for simple forms, once your forms become more complex, you need to accomplish tasks by heavy JavaScript coding.
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PairSoft (PaperSave + Paramount Workplace)
  • The interface could be updated.
  • The program sometimes will continue to run in the background after Raiser's Edge is closed.
  • Initial use can be a little confusing to learn.
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Likelihood to Renew
Laserfiche
We plan on renewing Laserfiche for the coming year but also have been considering a scanning and document management solution that can be purchased from our new accounting system company, we are implementing the accounting system this year. It will be a couple years before we make a decision to stay with Laserfiche or change.
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PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Usability
Laserfiche
It has an intuitive design that feels very natural to any user that has ever used Outlook or Windows Explorer. There are multiple ways to perform every action in order to help users with various software experiences find the shortcuts and actions they seek quickly and effectively.
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PairSoft (PaperSave + Paramount Workplace)
PaperSave is extremely easy to use and integrate into any fundraising office. If your company is using Blackbaud products, PaperSave will integrate seamlessly with Raiser's Edge and Raiser's Edge NXT. The ability to save documents to records seems like such a simple concept, but because Raiser's Edge doesn't offer this function in its own program, PaperSave is a life saver.
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Reliability and Availability
Laserfiche
I am very satisfied with Laserfiche. I have found that certain larger jobs may are slow. This may also be related to our infrastructure environment. We have been able to tune Laserfiche to increase performance on larger jobs.
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PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Performance
Laserfiche
Performance, of course, is largely dependent on the underlying environment. Laserfiche does its part with multi-threading, taking advantage of multi-core servers on scanning, workflows, and bots. A SQL-Server back-end is suitable for small to medium-sized company, but may not scale to large, where Oracle would be the better choice. Workflows can be poorly written and perform recursive work slowing down the system. It's better to run batch type workflows at night when possible.
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PairSoft (PaperSave + Paramount Workplace)
Similar to what I mentioned earlier in this review, the main pro of PaperSave for my company is its Raiser's Edge integration. The program loads immediately as soon as Raiser's Edge is launched so there's no need to open separate programs. The documents and queries loaded from PaperSave into Raiser's Edge were simple to upload and read.
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Support Rating
Laserfiche
I have never had to wait for help from Laserfiche. If I cannot find the answer online, I can easily send an email to a customer support representative. I have always been helped the same day and my questions have always been resolved. The Empower conference is always a great learning opportunity and the online resources and webinars are top-notch.
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PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Online Training
Laserfiche
Easily accessible 24/7 so am able to complete courseware whenever time allows: Commute to work; waiting for friends or family; at night while relaxing [with a delicious glass of wine!]; whenever and wherever time and circumstances permit. Courseware is well written and presented in an easy to follow and understand format.
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PairSoft (PaperSave + Paramount Workplace)
No answers on this topic
Alternatives Considered
Laserfiche
The core infrastructure of Laserfiche, and the end user experience, is vastly superior. OnBase has a TERRIBLE UI and administration console by comparison. The core architecture of OnBase is also more scattered, while all Laserfiche processes go through a single service. Overall, the Laserfiche product is easier and more intuitive to install, maintain, and use.
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PairSoft (PaperSave + Paramount Workplace)
PaperSave works well in part due to its database integration functionality. It allows our team to use Raiser's Edge (our main tool as it's our constituent database) without having to constantly switch back and forth between programs. It's simple enough for new staff members to learn as part of their on-boarding process and hasn't caused any major issues for our team.
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Return on Investment
Laserfiche
  • Laserfiche has increased the efficiency of our sales reps by giving making all of the historical sales deal information very simple and fast to retrieve.
  • Laserfiche has increased our efficiency with our AP department and gave department heads the ability to approve invoices where ever they are.
  • I would say the biggest ROI came with the transparency of the order process for new deals. Before there would be numerous phone calls made daily to find out where an order was within the process, and now you can simply look at all deals at any time.
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PairSoft (PaperSave + Paramount Workplace)
  • Productive transaction documentation.
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ScreenShots

Laserfiche Screenshots

Screenshot of Laserfiche Records ManagementScreenshot of Change of Major/Minor Request created with Laserfiche FormsScreenshot of Student Information Sheet created with Laserfiche FormsScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Quick Fields ScanningScreenshot of Laserfiche Mobile Repository