Lattice vs. Proliant

Lattice is very well versed in all things with performance and goals, but it is a separate program from the rest I work in; it would be nice to be able to integrate it into other programs I work out of more frequently. I do enjoy being able to have a program where I can track my goals and job growth.

Incentivized

I recommend Proliant based on the customizable aspects and customer service of the team. Their teams are incredibly easy to work with and the system is on par with even the most expensive payroll and HRIS systems on the market. I highly recommend Proliant for fellow restaurant industry colleagues for ease of use and price point.

• Giving me up to date information and tasks that enable me to complete necessary training experiences.
• Giving me a user friendly interface/platform that allows me to communicate with coworkers, supervisor, etc.
• It notifies me when I have things to do, and when I have completed necessary tasks.
• It gives me a bank of completed tasks so that I can chronologically follow my progress over time as I have been with my organization.

• Some of the help for the training modules, [...] has been fantastic
• [...] has also been really helpful
• Adding a new employee to the system has been relatively easy and simple to do

Incentivized

• it is not intuitive how to find a past review you wrote for someone that doesn't directly report to you
• Lattice app (for phone) is very limited in scope and doesn't have face ID
• sales team can be misleading; need to really double check and push on important issues

Incentivized

• I cannot get RPO to be changed to how it needs to be for our business needs (when T&L employees move to salaried, for example). I have had several meetings regarding this and it still is not fixed -- more than a year later
• Slow response from employee.helpdesk@proliant.com often leads me to send messages to payroll administrator for response
• I believe we are paying for some added services; I do not know what these services are and I've asked on several occasions to have someone contact me about this.

Incentivized

It is an expensive platform and other platforms are coming to market with similar features at a fraction of the price.

Incentivized

because it has positive impact on both employee and business. It streamlined performance review , made feedback more consistent and improved visibility and it helped a lot in setting up specific reminders for tasks and recognition.it also build transparency in setting up reviews and feedbacks. its easy to use and integrate.

Proliant is pretty easy to maneuver and get used to. There are some things than can be tedious but nothing too difficult where you have to spend hours to get it to work. The payroll processing is pretty straightforward and that's the core reason why we use their software.

Incentivized

Lattice Support is not that good. We have had to have calls with them in the past and their product team did not have a lot of knowledge about their product. I believe they are able to provide a much better level of service and that would increase my likelihood to work with them again.

Incentivized

These other platforms are great at their own thing- like payroll for the most part, but some don't have native performance tools at all (ADP), and some are just so shallow and designed to just check the must-have boxes for orgs primarily focused on Payroll. Gusto and TriNet/Zenefits try to be all-in-one solutions, but their foundations are payroll and HRIS, respectively, so their performance and engagement tools are either missing or severely lacking

Incentivized

The system as a whole is very similar in a lot of ways to what we demoed with Paycom and what we used with ADP. I would say that payroll is significantly simpler with Proliant than it was with ADP. Having a designated account manager and point of contact was a main selling point for us with choosing Proliant over our other options and while that has proved to be an asset, we do wish there was a general customer support line for quick questions like we had with ADP.

Incentivized

• a different method to reaching the whole company that isn't through email or slack, not cluttering peoples inbox but having a dedicated space for praises and goal planning
• where company data about personnel is stored and a way to engage with them and set up cadences for meeting and feedback, giving us a one stop shop instead of multiple avenues
• a forum where we do all company surveys. from engagement surveys to mid-year reviews. makes this process streamlined and less fussy and confusing

Incentivized

• The payroll clerk is able to pre-process payruns so that she doesn't need a backup on days she is out of the office
• Have eliminated an internal need for someone to handle payroll tax and compliance filings
• EDI feeds with benefits providers have elminated the need to manually update benefits providers with each employee change