What users are saying about
50 Ratings
3 Ratings
50 Ratings
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Score 8.3 out of 100
3 Ratings
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Score 5 out of 100

Likelihood to Recommend

LeadSquared

LeadSquared offers end to end CRM functionalities at competitive pricing in the market and becomes an easy fit for most of the startups and companies in their growth phase. Having said that, some features are missing but they are on an roadmap and might surprise people out there with their evolving CRM.
Aniruddh Rathore | TrustRadius Reviewer

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

LeadSquared
9.0
Oncontact
WYSIWYG email editor
LeadSquared
8.7
Oncontact
Dynamic content
LeadSquared
8.6
Oncontact
Ability to test dynamic content
LeadSquared
9.3
Oncontact
Landing pages
LeadSquared
8.6
Oncontact
A/B testing
LeadSquared
8.1
Oncontact
Mobile optimization
LeadSquared
9.4
Oncontact
Email deliverability reporting
LeadSquared
9.4
Oncontact
List management
LeadSquared
9.4
Oncontact
Triggered drip sequences
LeadSquared
9.4
Oncontact

Lead Management

LeadSquared
8.6
Oncontact
Lead nurturing
LeadSquared
10.0
Oncontact
Lead scoring and grading
LeadSquared
10.0
Oncontact
Data quality management
LeadSquared
5.1
Oncontact
Automated sales alerts and tasks
LeadSquared
9.5
Oncontact

Campaign Management

LeadSquared
5.4
Oncontact
Calendaring
LeadSquared
2.1
Oncontact
Event/webinar marketing
LeadSquared
8.8
Oncontact

Social Media Marketing

LeadSquared
8.5
Oncontact
Social sharing and campaigns
LeadSquared
8.7
Oncontact
Social profile integration
LeadSquared
8.3
Oncontact

Reporting & Analytics

LeadSquared
8.8
Oncontact
Dashboards
LeadSquared
8.5
Oncontact
Standard reports
LeadSquared
9.0
Oncontact
Custom reports
LeadSquared
9.0
Oncontact

Platform & Infrastructure

LeadSquared
8.8
Oncontact
API
LeadSquared
9.0
Oncontact
Role-based workflow & approvals
LeadSquared
8.8
Oncontact
Customizability
LeadSquared
8.9
Oncontact
Integration with Salesforce.com
LeadSquared
8.5
Oncontact
Integration with Microsoft Dynamics CRM
LeadSquared
8.7
Oncontact
Integration with SugarCRM
LeadSquared
8.6
Oncontact

Sales Force Automation

LeadSquared
Oncontact
5.2
Customer data management / contact management
LeadSquared
Oncontact
5.0
Workflow management
LeadSquared
Oncontact
4.5
Territory management
LeadSquared
Oncontact
5.0
Opportunity management
LeadSquared
Oncontact
5.5
Integration with email client (e.g., Outlook or Gmail)
LeadSquared
Oncontact
9.0
Contract management
LeadSquared
Oncontact
4.0
Quote & order management
LeadSquared
Oncontact
4.0
Interaction tracking
LeadSquared
Oncontact
4.5
Channel / partner relationship management
LeadSquared
Oncontact
5.0

Customer Service & Support

LeadSquared
Oncontact
3.7
Case management
LeadSquared
Oncontact
5.5
Call center management
LeadSquared
Oncontact
4.5
Help desk management
LeadSquared
Oncontact
1.0

Marketing Automation

LeadSquared
Oncontact
8.5
Lead management
LeadSquared
Oncontact
8.0
Email marketing
LeadSquared
Oncontact
9.0

CRM Project Management

LeadSquared
Oncontact
9.0
Task management
LeadSquared
Oncontact
9.0
Reporting
LeadSquared
Oncontact
9.0

CRM Reporting & Analytics

LeadSquared
Oncontact
8.7
Forecasting
LeadSquared
Oncontact
9.0
Pipeline visualization
LeadSquared
Oncontact
8.0
Customizable reports
LeadSquared
Oncontact
9.0

Customization

LeadSquared
Oncontact
5.0
Custom fields
LeadSquared
Oncontact
4.5
Custom objects
LeadSquared
Oncontact
4.5
Scripting environment
LeadSquared
Oncontact
4.0
API for custom integration
LeadSquared
Oncontact
7.0

Security

LeadSquared
Oncontact
10.0
Single sign-on capability
LeadSquared
Oncontact
10.0
Role-based user permissions
LeadSquared
Oncontact
10.0

Social CRM

LeadSquared
Oncontact
7.0
Social data
LeadSquared
Oncontact
7.0
Social engagement
LeadSquared
Oncontact
7.0

Integrations with 3rd-party Software

LeadSquared
Oncontact
7.0
Marketing automation
LeadSquared
Oncontact
7.0

Platform

LeadSquared
Oncontact
8.0
Mobile access
LeadSquared
Oncontact
8.0

Pros

LeadSquared

  • LeadSquared is doing a great job in providing a detailed dashboard of all the campaigns and these dashboards are very informative and easy to understand, like open rate, bounce rate, click rate, etc.
  • LeadSquared is great when it comes to 100% inbox delivery rate and I can say that this is one of the best features in it.
  • LeadSquared's user interface is very easy to understand and easy to use as well.
Asif Ismail | TrustRadius Reviewer

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Cons

LeadSquared

  • Some basic requirements for BFSI were not part of the initial product offered to us. We had to wait for some time to get it included in the product and had to work around with stop gap solutions.
  • Reports section can be better with more customization related to industry and direct link to data view.
Sanju Mathew George | TrustRadius Reviewer

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Likelihood to Renew

LeadSquared

LeadSquared 8.8
Based on 9 answers
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Suneet Singh Kochar | TrustRadius Reviewer

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Usability

LeadSquared

LeadSquared 8.2
Based on 2 answers
Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again- Easy to Use- Flexible- Robust System- Ever-evolving- Support & Service- Integrations with third party tools & technologies- LMS- Data Management & Reports- Landing Page Options
Aniruddh Rathore | TrustRadius Reviewer

Oncontact

No score
No answers yet
No answers on this topic

Support Rating

LeadSquared

LeadSquared 9.1
Based on 3 answers
Great to work with and also Easy to work withDo not just listen to the problem but provide upfront solutionsAlways available and are ready to support on holidaysConsiderate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can askAlways available to help with the internal tasks as well like creating automations, drip creations etc
Aniruddh Rathore | TrustRadius Reviewer

Oncontact

No score
No answers yet
No answers on this topic

Alternatives Considered

LeadSquared

I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
Anonymous | TrustRadius Reviewer

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Return on Investment

LeadSquared

  • Leads Management has become very easy.
  • Automated Lead Nurturing helps reduce a lot of manual work.
  • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
Navdeep Trivedi | TrustRadius Reviewer

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Screenshots

Pricing Details

LeadSquared

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*

* Per Account

LeadSquared Editions & Modules

Edition
Basic-Marketing Automation$1501
Standard-Marketing Automation$4002
Enterprise-Marketing Automation$1,2003
Lite - Sales +Mobile CRM$154
Pro - Sales +Mobile CRM$304
  1. per month (5,000 contacts)
  2. per month (25,000 contacts)
  3. per month (100,000 contacts)
  4. per month
Additional Pricing Details

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Oncontact Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

LeadSquared
9.0
Oncontact
5.0

Likelihood to Renew

LeadSquared
8.8
Oncontact
10.0

Usability

LeadSquared
8.2
Oncontact

Support Rating

LeadSquared
9.1
Oncontact

Add comparison