What users are saying about
50 Ratings
2 Ratings
50 Ratings
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Score 8.3 out of 100
2 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

LeadSquared

LeadSquared offers end to end CRM functionalities at competitive pricing in the market and becomes an easy fit for most of the startups and companies in their growth phase. Having said that, some features are missing but they are on an roadmap and might surprise people out there with their evolving CRM.
Aniruddh Rathore | TrustRadius Reviewer

Salesboom

Make sure you give them a good idea about your sales process and discuss with them how your data will be imported.
Steve Berkman | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

LeadSquared
9.0
Salesboom
WYSIWYG email editor
LeadSquared
8.7
Salesboom
Dynamic content
LeadSquared
8.6
Salesboom
Ability to test dynamic content
LeadSquared
9.3
Salesboom
Landing pages
LeadSquared
8.6
Salesboom
A/B testing
LeadSquared
8.1
Salesboom
Mobile optimization
LeadSquared
9.4
Salesboom
Email deliverability reporting
LeadSquared
9.4
Salesboom
List management
LeadSquared
9.4
Salesboom
Triggered drip sequences
LeadSquared
9.4
Salesboom

Lead Management

LeadSquared
8.6
Salesboom
Lead nurturing
LeadSquared
10.0
Salesboom
Lead scoring and grading
LeadSquared
10.0
Salesboom
Data quality management
LeadSquared
5.1
Salesboom
Automated sales alerts and tasks
LeadSquared
9.5
Salesboom

Campaign Management

LeadSquared
5.4
Salesboom
Calendaring
LeadSquared
2.1
Salesboom
Event/webinar marketing
LeadSquared
8.8
Salesboom

Social Media Marketing

LeadSquared
8.5
Salesboom
Social sharing and campaigns
LeadSquared
8.7
Salesboom
Social profile integration
LeadSquared
8.3
Salesboom

Reporting & Analytics

LeadSquared
8.8
Salesboom
Dashboards
LeadSquared
8.5
Salesboom
Standard reports
LeadSquared
9.0
Salesboom
Custom reports
LeadSquared
9.0
Salesboom

Platform & Infrastructure

LeadSquared
8.8
Salesboom
API
LeadSquared
9.0
Salesboom
Role-based workflow & approvals
LeadSquared
8.8
Salesboom
Customizability
LeadSquared
8.9
Salesboom
Integration with Salesforce.com
LeadSquared
8.5
Salesboom
Integration with Microsoft Dynamics CRM
LeadSquared
8.7
Salesboom
Integration with SugarCRM
LeadSquared
8.6
Salesboom

Sales Force Automation

LeadSquared
Salesboom
8.4
Customer data management / contact management
LeadSquared
Salesboom
9.1
Workflow management
LeadSquared
Salesboom
8.2
Territory management
LeadSquared
Salesboom
7.9
Opportunity management
LeadSquared
Salesboom
9.1
Integration with email client (e.g., Outlook or Gmail)
LeadSquared
Salesboom
7.9
Contract management
LeadSquared
Salesboom
7.3
Quote & order management
LeadSquared
Salesboom
9.1
Interaction tracking
LeadSquared
Salesboom
9.1
Channel / partner relationship management
LeadSquared
Salesboom
7.6

Customer Service & Support

LeadSquared
Salesboom
7.5
Case management
LeadSquared
Salesboom
7.9
Call center management
LeadSquared
Salesboom
7.3
Help desk management
LeadSquared
Salesboom
7.3

Marketing Automation

LeadSquared
Salesboom
9.1
Lead management
LeadSquared
Salesboom
9.1
Email marketing
LeadSquared
Salesboom
9.1

CRM Project Management

LeadSquared
Salesboom
9.0
Task management
LeadSquared
Salesboom
9.1
Billing and invoicing management
LeadSquared
Salesboom
8.8
Reporting
LeadSquared
Salesboom
9.1

CRM Reporting & Analytics

LeadSquared
Salesboom
8.9
Forecasting
LeadSquared
Salesboom
9.1
Pipeline visualization
LeadSquared
Salesboom
8.8
Customizable reports
LeadSquared
Salesboom
8.8

Customization

LeadSquared
Salesboom
8.6
Custom fields
LeadSquared
Salesboom
9.1
Custom objects
LeadSquared
Salesboom
8.8
Scripting environment
LeadSquared
Salesboom
7.3
API for custom integration
LeadSquared
Salesboom
9.1

Security

LeadSquared
Salesboom
8.2
Single sign-on capability
LeadSquared
Salesboom
7.3
Role-based user permissions
LeadSquared
Salesboom
9.1

Social CRM

LeadSquared
Salesboom
8.0
Social data
LeadSquared
Salesboom
8.2
Social engagement
LeadSquared
Salesboom
7.9

Integrations with 3rd-party Software

LeadSquared
Salesboom
8.6
Marketing automation
LeadSquared
Salesboom
9.1
Compensation management
LeadSquared
Salesboom
8.2

Platform

LeadSquared
Salesboom
7.3
Mobile access
LeadSquared
Salesboom
7.3

Pros

LeadSquared

  • LeadSquared is doing a great job in providing a detailed dashboard of all the campaigns and these dashboards are very informative and easy to understand, like open rate, bounce rate, click rate, etc.
  • LeadSquared is great when it comes to 100% inbox delivery rate and I can say that this is one of the best features in it.
  • LeadSquared's user interface is very easy to understand and easy to use as well.
Asif Ismail | TrustRadius Reviewer

Salesboom

  • As a customer of Salesboom we get a dedicated CRM consultant that helps out with customizations, data importing, etc.
  • Customer support is great.
  • The CRM gets updated quarterly without user intervention.
Tom Greenberg | TrustRadius Reviewer

Cons

LeadSquared

  • Some basic requirements for BFSI were not part of the initial product offered to us. We had to wait for some time to get it included in the product and had to work around with stop gap solutions.
  • Reports section can be better with more customization related to industry and direct link to data view.
Sanju Mathew George | TrustRadius Reviewer

Salesboom

  • The billing and invoicing needs a bit of improvement.
  • We would like to see more ERP-like features.
  • The customer self service portal needs improvement.
Steve Berkman | TrustRadius Reviewer

Likelihood to Renew

LeadSquared

LeadSquared 8.8
Based on 9 answers
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Suneet Singh Kochar | TrustRadius Reviewer

Salesboom

No score
No answers yet
No answers on this topic

Usability

LeadSquared

LeadSquared 8.2
Based on 2 answers
Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again- Easy to Use- Flexible- Robust System- Ever-evolving- Support & Service- Integrations with third party tools & technologies- LMS- Data Management & Reports- Landing Page Options
Aniruddh Rathore | TrustRadius Reviewer

Salesboom

No score
No answers yet
No answers on this topic

Support Rating

LeadSquared

LeadSquared 9.1
Based on 3 answers
Great to work with and also Easy to work withDo not just listen to the problem but provide upfront solutionsAlways available and are ready to support on holidaysConsiderate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can askAlways available to help with the internal tasks as well like creating automations, drip creations etc
Aniruddh Rathore | TrustRadius Reviewer

Salesboom

Salesboom 8.2
Based on 1 answer
We have a dedicated account manager and support. Whenever we need help we get it.
Steve Berkman | TrustRadius Reviewer

Alternatives Considered

LeadSquared

I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
Anonymous | TrustRadius Reviewer

Salesboom

Salesboom worked with us from day one before purchasing our requirements. Once we rolled out the CRM implementation, their customer support is very helpful. The system is very user friendly, feature rich and the prices are very competitive.

Another Important advantage for Salesboom.com CRM is that they have a service level agreement, with an up time guarantee.
Tom Greenberg | TrustRadius Reviewer

Return on Investment

LeadSquared

  • Leads Management has become very easy.
  • Automated Lead Nurturing helps reduce a lot of manual work.
  • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
Navdeep Trivedi | TrustRadius Reviewer

Salesboom

  • Less sales opportunities slip through the cracks.
  • Reduces sales redundant tasks and saves time.
  • Makes customers.
Tom Greenberg | TrustRadius Reviewer

Screenshots

Pricing Details

LeadSquared

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*

* Per Account

LeadSquared Editions & Modules

Edition
Basic-Marketing Automation$1501
Standard-Marketing Automation$4002
Enterprise-Marketing Automation$1,2003
Lite - Sales +Mobile CRM$154
Pro - Sales +Mobile CRM$304
  1. per month (5,000 contacts)
  2. per month (25,000 contacts)
  3. per month (100,000 contacts)
  4. per month
Additional Pricing Details

Salesboom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Salesboom Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

LeadSquared
9.0
Salesboom
8.5

Likelihood to Renew

LeadSquared
8.8
Salesboom

Usability

LeadSquared
8.2
Salesboom

Support Rating

LeadSquared
9.1
Salesboom
8.2

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