What users are saying about
50 Ratings
13 Ratings
50 Ratings
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Score 8.3 out of 100
13 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

LeadSquared

LeadSquared offers end to end CRM functionalities at competitive pricing in the market and becomes an easy fit for most of the startups and companies in their growth phase. Having said that, some features are missing but they are on an roadmap and might surprise people out there with their evolving CRM.
Aniruddh Rathore | TrustRadius Reviewer

Veeva CRM

Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

LeadSquared
9.0
Veeva CRM
WYSIWYG email editor
LeadSquared
8.7
Veeva CRM
Dynamic content
LeadSquared
8.6
Veeva CRM
Ability to test dynamic content
LeadSquared
9.3
Veeva CRM
Landing pages
LeadSquared
8.6
Veeva CRM
A/B testing
LeadSquared
8.1
Veeva CRM
Mobile optimization
LeadSquared
9.4
Veeva CRM
Email deliverability reporting
LeadSquared
9.4
Veeva CRM
List management
LeadSquared
9.4
Veeva CRM
Triggered drip sequences
LeadSquared
9.4
Veeva CRM

Lead Management

LeadSquared
8.6
Veeva CRM
Lead nurturing
LeadSquared
10.0
Veeva CRM
Lead scoring and grading
LeadSquared
10.0
Veeva CRM
Data quality management
LeadSquared
5.1
Veeva CRM
Automated sales alerts and tasks
LeadSquared
9.5
Veeva CRM

Campaign Management

LeadSquared
5.4
Veeva CRM
Calendaring
LeadSquared
2.1
Veeva CRM
Event/webinar marketing
LeadSquared
8.8
Veeva CRM

Social Media Marketing

LeadSquared
8.5
Veeva CRM
Social sharing and campaigns
LeadSquared
8.7
Veeva CRM
Social profile integration
LeadSquared
8.3
Veeva CRM

Reporting & Analytics

LeadSquared
8.8
Veeva CRM
Dashboards
LeadSquared
8.5
Veeva CRM
Standard reports
LeadSquared
9.0
Veeva CRM
Custom reports
LeadSquared
9.0
Veeva CRM

Platform & Infrastructure

LeadSquared
8.8
Veeva CRM
API
LeadSquared
9.0
Veeva CRM
Role-based workflow & approvals
LeadSquared
8.8
Veeva CRM
Customizability
LeadSquared
8.9
Veeva CRM
Integration with Salesforce.com
LeadSquared
8.5
Veeva CRM
Integration with Microsoft Dynamics CRM
LeadSquared
8.7
Veeva CRM
Integration with SugarCRM
LeadSquared
8.6
Veeva CRM

Sales Force Automation

LeadSquared
Veeva CRM
7.6
Customer data management / contact management
LeadSquared
Veeva CRM
8.0
Workflow management
LeadSquared
Veeva CRM
8.1
Territory management
LeadSquared
Veeva CRM
7.1
Opportunity management
LeadSquared
Veeva CRM
8.0
Integration with email client (e.g., Outlook or Gmail)
LeadSquared
Veeva CRM
7.6
Contract management
LeadSquared
Veeva CRM
7.1
Quote & order management
LeadSquared
Veeva CRM
6.1
Interaction tracking
LeadSquared
Veeva CRM
8.3
Channel / partner relationship management
LeadSquared
Veeva CRM
8.0

Customer Service & Support

LeadSquared
Veeva CRM
8.0
Case management
LeadSquared
Veeva CRM
8.0
Call center management
LeadSquared
Veeva CRM
8.0
Help desk management
LeadSquared
Veeva CRM
8.0

Marketing Automation

LeadSquared
Veeva CRM
7.1
Lead management
LeadSquared
Veeva CRM
7.0
Email marketing
LeadSquared
Veeva CRM
7.1

CRM Project Management

LeadSquared
Veeva CRM
7.5
Task management
LeadSquared
Veeva CRM
8.0
Billing and invoicing management
LeadSquared
Veeva CRM
7.6
Reporting
LeadSquared
Veeva CRM
6.9

CRM Reporting & Analytics

LeadSquared
Veeva CRM
6.4
Forecasting
LeadSquared
Veeva CRM
6.1
Pipeline visualization
LeadSquared
Veeva CRM
7.7
Customizable reports
LeadSquared
Veeva CRM
5.4

Customization

LeadSquared
Veeva CRM
7.4
Custom fields
LeadSquared
Veeva CRM
7.2
Custom objects
LeadSquared
Veeva CRM
7.2
Scripting environment
LeadSquared
Veeva CRM
7.3
API for custom integration
LeadSquared
Veeva CRM
7.9

Security

LeadSquared
Veeva CRM
9.0
Single sign-on capability
LeadSquared
Veeva CRM
9.0
Role-based user permissions
LeadSquared
Veeva CRM
9.0

Social CRM

LeadSquared
Veeva CRM
8.5
Social data
LeadSquared
Veeva CRM
8.0
Social engagement
LeadSquared
Veeva CRM
9.0

Integrations with 3rd-party Software

LeadSquared
Veeva CRM
9.0
Marketing automation
LeadSquared
Veeva CRM
9.0

Platform

LeadSquared
Veeva CRM
9.2
Mobile access
LeadSquared
Veeva CRM
9.2

Pros

LeadSquared

  • LeadSquared is doing a great job in providing a detailed dashboard of all the campaigns and these dashboards are very informative and easy to understand, like open rate, bounce rate, click rate, etc.
  • LeadSquared is great when it comes to 100% inbox delivery rate and I can say that this is one of the best features in it.
  • LeadSquared's user interface is very easy to understand and easy to use as well.
Asif Ismail | TrustRadius Reviewer

Veeva CRM

  • Easily accessible with any devices such as ipads, iphones and desktop
  • Data mining - system provides insightful information to users which are targeted for each customer
  • Increases productivity of field staffs
Anonymous | TrustRadius Reviewer

Cons

LeadSquared

  • Some basic requirements for BFSI were not part of the initial product offered to us. We had to wait for some time to get it included in the product and had to work around with stop gap solutions.
  • Reports section can be better with more customization related to industry and direct link to data view.
Sanju Mathew George | TrustRadius Reviewer

Veeva CRM

  • Configuration flexibility specific to Medical continues to be a challenge to differentiate from Commercial
  • Standardization of permissions and customization across teams
  • Pricing
Anonymous | TrustRadius Reviewer

Likelihood to Renew

LeadSquared

LeadSquared 8.8
Based on 9 answers
It is an excellent value for money solution and is fulfilling all our needs quite efficiently. They keep working on the product and each month sees an update allowing for a bug free experience and faster incorporation of newer tools. I see no reason why I would not like to renew the subscription for this fabulous product.
Suneet Singh Kochar | TrustRadius Reviewer

Veeva CRM

No score
No answers yet
No answers on this topic

Usability

LeadSquared

LeadSquared 8.2
Based on 2 answers
Having talked about all other things in detail in my previous responses, this question I feel is redundant but then I will highlight the points again- Easy to Use- Flexible- Robust System- Ever-evolving- Support & Service- Integrations with third party tools & technologies- LMS- Data Management & Reports- Landing Page Options
Aniruddh Rathore | TrustRadius Reviewer

Veeva CRM

No score
No answers yet
No answers on this topic

Support Rating

LeadSquared

LeadSquared 9.1
Based on 3 answers
Great to work with and also Easy to work withDo not just listen to the problem but provide upfront solutionsAlways available and are ready to support on holidaysConsiderate of user's knowledge and always ready to explain the smallest / dumbest doubt a user can askAlways available to help with the internal tasks as well like creating automations, drip creations etc
Aniruddh Rathore | TrustRadius Reviewer

Veeva CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

LeadSquared

I looked closely at Infusionsoft. While the nurturing/decision tree tool of Infusionsoft was far more sophisticated, the many negative reviews of Infusionsoft lead me to look elsewhere. Leadsquared had very positive reviews and aggressive pricing. It has less features, but the features they have were the ones I wanted to focus on.
Anonymous | TrustRadius Reviewer

Veeva CRM

As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).
Anonymous | TrustRadius Reviewer

Return on Investment

LeadSquared

  • Leads Management has become very easy.
  • Automated Lead Nurturing helps reduce a lot of manual work.
  • A lot of our time goes into creating custom reports. Making the reporting feature more flexible and robust will help in saving a lot of time and energy.
Navdeep Trivedi | TrustRadius Reviewer

Veeva CRM

  • The system has allowed our field staff to be more efficient
  • Target marketing based on the data analytics
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

LeadSquared

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$100*

* Per Account

LeadSquared Editions & Modules

Edition
Basic-Marketing Automation$1501
Standard-Marketing Automation$4002
Enterprise-Marketing Automation$1,2003
Lite - Sales +Mobile CRM$154
Pro - Sales +Mobile CRM$304
  1. per month (5,000 contacts)
  2. per month (25,000 contacts)
  3. per month (100,000 contacts)
  4. per month
Additional Pricing Details

Veeva CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Veeva CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

LeadSquared
9.0
Veeva CRM
8.1

Likelihood to Renew

LeadSquared
8.8
Veeva CRM

Usability

LeadSquared
8.2
Veeva CRM

Support Rating

LeadSquared
9.1
Veeva CRM

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