What users are saying about
54 Ratings
13 Ratings
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Score 8.2 out of 100
54 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Less Annoying CRM

My needs are to deal with a contact base of several hundred. These are everything from hot prospects, buying customers, lost causes, wishful thinking contacts, manufacturing sources of several different types, and candidates for my shop network. This CRM is well suited to organizing these into appropriate categories, permitting sorting by any number of factors, and keeping track of all contacts in addition to providing a very easy to use future contact scheduling system.I don't know how well it would fit a very complex organization, but that's not my requirement. I used Salesforce for some time, and got lost with all the various menus and features I did not need. Less Annoying CRM is exactly what I need and am very pleased with my decision to use it.
Charles Harte | TrustRadius Reviewer

Sage CRM

Only having one primary contact can cause issues for companies who are more specialized and custom. We deal with many people throughout the company so this can cause issues on trying to figure out who to contact. Creating advanced custom screens are also rather complicated and many times would require outside work to complete.For retail it is much more simplistic and easy to use. Storing all customer information along with communication info is simple.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Less Annoying CRM
8.8
Sage CRM
9.5
Customer data management / contact management
Less Annoying CRM
10.0
Sage CRM
10.0
Workflow management
Less Annoying CRM
10.0
Sage CRM
10.0
Territory management
Less Annoying CRM
8.7
Sage CRM
10.0
Opportunity management
Less Annoying CRM
10.0
Sage CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
Less Annoying CRM
8.8
Sage CRM
10.0
Contract management
Less Annoying CRM
7.4
Sage CRM
5.6
Quote & order management
Less Annoying CRM
6.9
Sage CRM
10.0
Interaction tracking
Less Annoying CRM
10.0
Sage CRM
10.0
Channel / partner relationship management
Less Annoying CRM
7.7
Sage CRM
10.0

Customer Service & Support

Less Annoying CRM
9.4
Sage CRM
10.0
Case management
Less Annoying CRM
8.8
Sage CRM
10.0
Help desk management
Less Annoying CRM
10.0
Sage CRM
10.0
Call center management
Less Annoying CRM
Sage CRM
10.0

Marketing Automation

Less Annoying CRM
8.5
Sage CRM
10.0
Lead management
Less Annoying CRM
8.9
Sage CRM
10.0
Email marketing
Less Annoying CRM
8.1
Sage CRM
10.0

CRM Project Management

Less Annoying CRM
8.3
Sage CRM
10.0
Task management
Less Annoying CRM
8.8
Sage CRM
10.0
Reporting
Less Annoying CRM
7.8
Sage CRM
10.0
Billing and invoicing management
Less Annoying CRM
Sage CRM
10.0

CRM Reporting & Analytics

Less Annoying CRM
7.5
Sage CRM
10.0
Forecasting
Less Annoying CRM
7.4
Sage CRM
10.0
Pipeline visualization
Less Annoying CRM
8.3
Sage CRM
10.0
Customizable reports
Less Annoying CRM
6.8
Sage CRM
10.0

Customization

Less Annoying CRM
9.1
Sage CRM
10.0
Custom fields
Less Annoying CRM
10.0
Sage CRM
10.0
Scripting environment
Less Annoying CRM
8.1
Sage CRM
10.0
API for custom integration
Less Annoying CRM
9.1
Sage CRM
10.0
Custom objects
Less Annoying CRM
Sage CRM
10.0

Platform

Less Annoying CRM
8.5
Sage CRM
10.0
Mobile access
Less Annoying CRM
8.5
Sage CRM
10.0

Security

Less Annoying CRM
8.2
Sage CRM
10.0
Role-based user permissions
Less Annoying CRM
8.2
Sage CRM
10.0
Single sign-on capability
Less Annoying CRM
Sage CRM
10.0

Social CRM

Less Annoying CRM
Sage CRM
10.0
Social data
Less Annoying CRM
Sage CRM
10.0
Social engagement
Less Annoying CRM
Sage CRM
10.0

Integrations with 3rd-party Software

Less Annoying CRM
Sage CRM
10.0
Marketing automation
Less Annoying CRM
Sage CRM
10.0
Compensation management
Less Annoying CRM
Sage CRM
10.0

Pros

Less Annoying CRM

  • The customization is the key that allows this CRM to help us be successful.
  • Organization is easy and it keeps us on task.
  • We don't miss a beat anymore! With daily reminders, it is easy to see what we must do each day.
  • With two of us working simultaneously on multiple projects, LACRM makes it so we can keep up with each other with constantly emailing back and forth.
Jenny Steadman | TrustRadius Reviewer

Sage CRM

  • SAGE CRM is a very clean and easy to use interface and easy to navigate around. Users seem to instantly understand with very little training where they are in the system, which is not always true of other system we have used in the past. The Key sometimes is removing 'clutter' for that user.
  • Sales and Sales Manager tend to find it is very intuitive and since it is flexibly with its design, we have created various extra option to improve sales peoples management of Contracts, Events and even Samples, saving and eliminating multiple spreadsheets.
  • Case Management and workflow capabilities together with the ability to offer Self Service and embed into your website has been very powerful and a number of client have found this can save them tremendous time. Adding in automatic notifications through a powerful workflow capability can save hours of time for the Users
  • Flexible Reporting using a wizard approach means that the system is easy to train on and for users we find that they embrace this even more since they feel an ownership for the CRM system, something that all CRM User aspire too.
  • Flexible licencing and Editions. Not always well known, but SAGE CRM has two editions (somewhat confusing) the Cloud or SAGE CRM.com doest use the same naming convention, but these are Standard And Advanced Editions. However, in particular, there is a Concurrent Licence option, albeit at a premium, but we once saved a client over £14000 on a 50 user system when they migrated to SAGE CRM Concurrent from their existing Named Licence CRM system, paying for the complete migration in year One
Gary Perkins | TrustRadius Reviewer

Cons

Less Annoying CRM

  • I would love to see more options for integration. EmailMeForm is a big one I'd love to see.
  • Would love to be able to remove things like pipelines to fully customize things. Also, would love to see the ability to have a program within LACRM that works somewhat like Quickbooks where you can enter in payment information and it goes to a form/file to keep track of payments too.
Kira Solomon | TrustRadius Reviewer

Sage CRM

  • One of the areas that Sage CRM is different is the way that Appointments and Tasks are delivered to the user in the interface. This presents a challenge in the way that most people utilize a Calendar in their daily execution. Many companies want to see a color coded Calendar for multiple team members and this is provided through a 3rd party.
  • Executing workflow through the mobile device is another area that users have requested. With such a strong workflow and escalation engine extending to the mobile interface would be groundbreaking in the CRM industry.
  • The data loading tools also need some work. In today's world we often extend the platform for unique entities and today we use 3rd party tools for any data migration besides basic customer and contact information.
Danny Estrada | TrustRadius Reviewer

Likelihood to Renew

Less Annoying CRM

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 5.1
Based on 11 answers
There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.
Anonymous | TrustRadius Reviewer

Usability

Less Annoying CRM

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 8.3
Based on 3 answers
I think it is intuitive, easy to customize and easy to learn
Kari-Ann B. Ryan | TrustRadius Reviewer

Performance

Less Annoying CRM

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 8.2
Based on 1 answer
Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all
Kari-Ann B. Ryan | TrustRadius Reviewer

Support Rating

Less Annoying CRM

Less Annoying CRM 9.1
Based on 1 answer
Simply outstanding! I am a very experienced customer service professional and I have not seen a company with their act so together in a long time!
Ray Lévesque, MA | TrustRadius Reviewer

Sage CRM

No score
No answers yet
No answers on this topic

In-Person Training

Less Annoying CRM

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 7.0
Based on 1 answer
Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.
Anonymous | TrustRadius Reviewer

Implementation Rating

Less Annoying CRM

No score
No answers yet
No answers on this topic

Sage CRM

Sage CRM 8.0
Based on 1 answer
The implementation and upgrades were rather quick and straight forward.Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Less Annoying CRM

There is simply no comparison. Quickbooks Lead Center is very limited in its ability to produce reports or even use a follow-up spreadsheet. In QuickBooks Lead Center your follow-up consists of a report that doesn't show any notes, must be clicked on one by one and when printed only prints the name of the lead (no notes, dates etc.) With Less Annoying CRM you can customize reports, print them easily and have useful information right at your finger tips. Absolutely the best decision we made to increase our ROI.
Paula Darnell | TrustRadius Reviewer

Sage CRM

I have evaluated and implemented MS Dynamics CRM from a business perspective, and more recently Salesforce.com CRM as an administarator. Sage was more intuitive than Salesforce, and also less expensice than both of them. At that time, I used Sage CRM because the company I was working with had purchased Sage ERP. However, they never implemented it, but I did implement Sage CRM almost by myself. It is a great tool to manage sales process and marketing campaigns.
Luis Brea | TrustRadius Reviewer

Return on Investment

Less Annoying CRM

  • It is very affordable, we hardly notice this invoice each month, but it has helped us grow our business year after year by keeping track of all of our clients and prospect info, we never miss a follow up anymore.
Matt McCray | TrustRadius Reviewer

Sage CRM

  • Allowed managers to have visibility into salesperson pipelines with far less communication and time spent by all.
  • Allowed more predicative information on where the business is from a pipeline perspective so we can predict future business and resource requirements.
  • Allowed us to manage our customer support more effectively with less staff and allows cases and information to be passed from one staff member to another easily.
Glen Mund | TrustRadius Reviewer

Screenshots

Pricing Details

Less Annoying CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Less Annoying CRM Editions & Modules

Edition
Always$101
  1. per user, per month
Additional Pricing Details
The system is $10 per user per month. No hidden costs or fees, or paying unused functionality. No long-term contracts. The first 30 days with the product are free, and the vendor won’t ask for payment information until that trial period ends.

Sage CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sage CRM Editions & Modules

On-premise Edition
Sage CRM (on premise)1
  1. Lifetime License per Seat
SaaS Edition
Sage CRM (cloud)$451
  1. Per User per Month
Additional Pricing Details
Tiered pricing is available for multiple users.

Rating Summary

Likelihood to Recommend

Less Annoying CRM
10.0
Sage CRM
9.0

Likelihood to Renew

Less Annoying CRM
Sage CRM
5.1

Usability

Less Annoying CRM
Sage CRM
8.3

Performance

Less Annoying CRM
Sage CRM
8.2

Support Rating

Less Annoying CRM
9.1
Sage CRM

In-Person Training

Less Annoying CRM
Sage CRM
7.0

Implementation Rating

Less Annoying CRM
Sage CRM
8.0

Add comparison