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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lifesize Video Conferencing

    Score9 out of 10
    N/ALifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

    $12.95

    Call for pricing

    Quo

    Score8.2 out of 10
    N/AQuo (formerly OpenPhone) is a business phone and VoIP solution designed to help maintain work life balance. Features include incoming call identification, set business hours, contact ownership information to associate calls to teammembers, etc., to help organize call responding.

    $19

    per month per user

    Pricing
    Lifesize Video ConferencingQuo
    Editions & Modules
    Enterprise
    $12.95 per user/month
    Call for pricing
    Plus
    $14.95 per user/month
    Call for pricing
    Standard
    $16.95 per user/month
    Call for pricing
    Starter
    $19
    per month per user
    Business
    $33
    per month per user
    Scale
    $47
    per month per user
    Enterprise
    Custom Pricing
    Offerings
    Pricing Offerings
    Lifesize Video ConferencingQuo
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWith every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar schedulingDiscounts available for annual pricing.
    More Pricing Information
    Community Pulse
    Lifesize Video ConferencingQuo
    Considered Both Products
    Lifesize
    No answer on this topic
    OpenPhone
    No answer on this topic
    Key User Insights
    Would buy again
    79%
    Would buy again
    11 Answers
    90%
    Would buy again
    9 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    71%
    Happy with the feature set
    10 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    11 Answers
    90%
    Implementation went as expected
    9 Answers
    Features
    Lifesize Video ConferencingQuo
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Lifesize Video Conferencing and Quo
    Feature
    Lifesize Video Conferencing
    8.9
    160 Ratings
    12% above category average
    Quo
    -
    Ratings
    High quality audio8.9160 Ratings00 Ratings
    High quality video8.9158 Ratings00 Ratings
    Low bandwidth requirements8.9150 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Lifesize Video Conferencing and Quo
    Feature
    Lifesize Video Conferencing
    9.0
    155 Ratings
    12% above category average
    Quo
    -
    Ratings
    Desktop sharing9.0155 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Lifesize Video Conferencing and Quo
    Feature
    Lifesize Video Conferencing
    8.9
    148 Ratings
    8% above category average
    Quo
    -
    Ratings
    Calendar integration8.9112 Ratings00 Ratings
    Meeting initiation8.9141 Ratings00 Ratings
    Record meetings / events8.9112 Ratings00 Ratings
    Slideshows8.996 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Lifesize Video Conferencing and Quo
    Feature
    Lifesize Video Conferencing
    9.0
    93 Ratings
    11% above category average
    Quo
    -
    Ratings
    Live chat9.092 Ratings00 Ratings
    Q&A9.062 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Lifesize Video Conferencing and Quo
    Feature
    Lifesize Video Conferencing
    9.0
    113 Ratings
    11% above category average
    Quo
    -
    Ratings
    Participant roles & permissions9.0113 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Lifesize Video Conferencing and Quo
    Feature
    Lifesize Video Conferencing
    -
    Ratings
    Quo
    5.8
    5 Ratings
    31% below category average
    Hosted PBX00 Ratings4.54 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings4.55 Ratings
    User templates00 Ratings8.14 Ratings
    Call reports00 Ratings4.54 Ratings
    Directory of employee names00 Ratings7.24 Ratings
    Call Management
    Comparison of Call Management features of Lifesize Video Conferencing and Quo
    Feature
    Lifesize Video Conferencing
    -
    Ratings
    Quo
    7.5
    9 Ratings
    9% below category average
    Answering rules00 Ratings7.26 Ratings
    Call recording00 Ratings7.28 Ratings
    Call park00 Ratings7.25 Ratings
    Call screening00 Ratings7.27 Ratings
    Message alerts00 Ratings8.97 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Lifesize Video Conferencing and Quo
    Feature
    Lifesize Video Conferencing
    -
    Ratings
    Quo
    5.8
    10 Ratings
    31% below category average
    Video conferencing00 Ratings4.52 Ratings
    Audio conferencing00 Ratings4.55 Ratings
    Video screen sharing00 Ratings5.01 Ratings
    Instant messaging00 Ratings8.910 Ratings
    Mobile apps
    Comparison of Mobile apps features of Lifesize Video Conferencing and Quo
    Feature
    Lifesize Video Conferencing
    -
    Ratings
    Quo
    5.9
    10 Ratings
    29% below category average
    Mobile app for iOS00 Ratings4.510 Ratings
    Mobile app for Android00 Ratings7.25 Ratings
    Best Alternatives
    Lifesize Video ConferencingQuo
    Small Businesses
    ClickMeeting
    Score9.5 out of 10
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    JioMeet
    Score9.8 out of 10
    Fuze
    Score8.2 out of 10
    Enterprises
    Webex Meetings
    Score8.7 out of 10
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lifesize Video ConferencingQuo
    Likelihood to Recommend
    8.0
    (161 ratings)
    8.9
    (10 ratings)
    Likelihood to Renew
    10.0
    (23 ratings)
    -
    (0 ratings)
    Usability
    8.4
    (36 ratings)
    7.2
    (2 ratings)
    Availability
    8.2
    (7 ratings)
    1.0
    (1 ratings)
    Performance
    8.2
    (15 ratings)
    1.0
    (1 ratings)
    Support Rating
    7.0
    (48 ratings)
    1.0
    (1 ratings)
    In-Person Training
    7.3
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (135 ratings)
    -
    (0 ratings)
    Configurability
    7.7
    (10 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    1.0
    (1 ratings)
    Ease of integration
    7.4
    (10 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (18 ratings)
    1.0
    (1 ratings)
    Vendor post-sale
    8.2
    (6 ratings)
    1.0
    (1 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Lifesize Video ConferencingQuo
    Likelihood to Recommend
    Lifesize
    Lifesize Video Conferencing is a real-time meeting and video conferencing solution that works simply and immediately with features that fit our needs. I recommend it because it is professional, easy to configure, with maximum security, and where collaboration and teamwork are essential. possible, increasing workflow and productivity, to increase communication and efficiency in projects, it offers positive results and a pleasant experience for all.
    Read full review
    OpenPhone
    If you have more than 2 people in your organization, then this will save you so much time. Delegation is the key to starting a business. Even when you're a 1 person show, being able to present to your user base the differentiation of options for client communications is critical. As a founder, feeling compelled to be always on is something I strive not to be. OpenPhone gives you that flexibility. I have found it to be less appropriate in complex HIPPA compliant areas, but that is it. OpenPhone really does seem to suit an open array of use cases.
    Incentivized
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    Pros
    Lifesize
    • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
    • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
    • Camera quality is great and provides clear video for our organization.
    • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
    Incentivized
    Read full review
    OpenPhone
    • It's great for texting.
    • It's great for making phone calls. You get a new, unique phone number and can text/call from phone or desktop.
    • UI is great and really intuitive.
    Incentivized
    Read full review
    Cons
    Lifesize
    • Lack of features or options to integrate with other solutions
    • Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
    • I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
    Incentivized
    Read full review
    OpenPhone
    • Web app could work better in my experience
    • Pricing could be lower
    • Somehow connect with whatsapp or / and other messaging apps that people commonly use
    Incentivized
    Read full review
    Likelihood to Renew
    Lifesize
    Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
    Incentivized
    Read full review
    OpenPhone
    No answers on this topic
    Usability
    Lifesize
    Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.
    Incentivized
    Read full review
    OpenPhone
    In my experience, App features are buggy and confusing, and they often don't match the descriptions and screenshots in their documentation. In fact, many of their help links go to 404 "page not found" errors. In my experience, there are frequent outages and quality issues. My customers prefer to talk to me on a different line, because they find it difficult to understand me on OpenPhone.
    Read full review
    Reliability and Availability
    Lifesize
    Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
    Incentivized
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    OpenPhone
    For me, there have been too many outages to rate this higher than "1 worst".
    Read full review
    Performance
    Lifesize
    Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
    Incentivized
    Read full review
    OpenPhone
    I think the platform is buggy and confusing. There are numerous outages. And the call quality, according to my customers, is atrocious.
    Read full review
    Support Rating
    Lifesize
    Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
    Incentivized
    Read full review
    OpenPhone
    In my experience, their support feels like the opposite of support. They send you in circles, never directly answer questions, provide vague suggestions with unwanted platitudes, and they often take days between responses to provide that. For me, it's a frustrating experience that leaves you with a net loss of time and energy versus before you reached out to them. In my opinion, you definitely don't get "support".
    Read full review
    In-Person Training
    Lifesize
    Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
    Incentivized
    Read full review
    OpenPhone
    No answers on this topic
    Online Training
    Lifesize
    I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
    Incentivized
    Read full review
    OpenPhone
    No answers on this topic
    Implementation Rating
    Lifesize
    Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
    Incentivized
    Read full review
    OpenPhone
    No answers on this topic
    Alternatives Considered
    Lifesize
    When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize! When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize. We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!
    Read full review
    OpenPhone
    OpenPhone has an easier user interface than Grasshopper. Years ago when I was using Grasshopper, I recall that their user interface looked antiquated and full of complications. They would also update the interface just as everyone was getting used to using it. OpenPhone has many more functions. Grasshopper's app did not offer basic functions such as in-app texting between team members, and its call transfer function was incredibly complicated to use. In my opinion, Grasshopper was an inferior service/product in almost every way.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Lifesize
    No answers on this topic
    OpenPhone
    In my experience, Billing lacks transparency, and they have made billing errors (overcharging me) since I started using them. I think the "trust registration" is an insane ripoff charging around $20 for every attempt. Crazy.
    Read full review
    Scalability
    Lifesize
    With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
    Incentivized
    Read full review
    OpenPhone
    In my experience, I can't even scale up to sending messages from a single number because of their broken and messed up "trust registration" system.
    Read full review
    Return on Investment
    Lifesize
    • Training users on how to use the software is quick and easy.
    • Calling abroad saves a good chunk of money for both the end user and company.
    • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.
    Incentivized
    Read full review
    OpenPhone
    • Provided us with a simple, yet robust phone system for our small business
    • Price can be lower for premium, and for multiple users
    Incentivized
    Read full review
    ScreenShots

    Lifesize Video Conferencing Screenshots

    Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feed

    Quo Screenshots

    Screenshot of the collaborative phone system for teamsScreenshot of the call routing interfaceScreenshot of where the app captures all customer detailsScreenshot of how to share a number across a teamScreenshot of where to use AI to summarize, tag, and transcribe calls and texts