The LigoLab LIS & RCM Laboratory Operating Platform™, available to enterprises in SaaS or on-premise editions, includes modules for AP, CP, MDx, RCM, and Direct-to-Consumer on an integrated, configurable infrastructure that’s designed to supports users across department, roles, and cases.
N/A
WebPT
Score 6.7 out of 10
N/A
Established in 2008, WebPT is an outpatient rehab therapy software platform helping more than 150,000 rehab therapy professionals from all practice sizes and specialties run their practices to improve care delivery and optimize business performance. And because WebPT is a cloud-based application, PTs, OTs, and SLPs can access the platform (and its data) from anywhere, at any time, promoting collaboration across patient care teams and with third-party payers. In addition to its…
$99
per month per user
Pricing
LigoLab LIS & RCM Operating Platform
WebPT
Editions & Modules
No answers on this topic
Enterprise
Custom Pricing
Offerings
Pricing Offerings
LigoLab LIS & RCM Operating Platform
WebPT
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
Required
Required
Additional Details
—
WebPT Enterprise packages are custom-made based on clinic needs, and prices vary accordingly.
More Pricing Information
Community Pulse
LigoLab LIS & RCM Operating Platform
WebPT
Features
LigoLab LIS & RCM Operating Platform
WebPT
Physical Therapy Software
Comparison of Physical Therapy Software features of Product A and Product B
I'd highly recommend LigoLab for any lab environment looking to raise the efficiency of their daily workflow processes. A lot of other platforms require a bit of legwork to fit into a given workflow, but LigoLab is robust and adaptable with ample customer support that will allow you to find the most optimal solution to any issues you're facing. I would recommend it to any smaller lab focusing on anatomic pathology/molecular testing.
WebPT is well designed for some areas of rehab but not well suited for others. Speech seems to be a challenge for this type of EMR. Perhaps not the best type for this discipline due to limitations. For the other disciplines, it would be nice if the system suggested only specific tests per diagnosis code rather than all available tests in the EMR
The scheduler is very adaptive. There are options to change colors and textures for different insurances and appointment types with make it easier to differentiate patient types and issues at a glance.
Digital Paperwork Intake saves time for both the patient and staff.
Electronic Benefits Verification consolidates verifications so that we do not have to use multiple websites.
Further customizability of certain core sections to display more information would be useful. There are some times when my users would like to have certain features or implementations available, but due to the restrictive nature of core functionality, these aren't easily configured or possible at times.
Speed of platform. Due to how the program is implemented, booting it up can take some time on the user end though it is fine once someone enters the LIS environment. Ideally, we'd have faster load times for the program as that is the biggest complaint I receive from our doctors who use multiple systems on a daily basis.
I like that it carries forward information from previous notes. I also wonder, though, if there could be a more comprehensive "archive" of activities we had done in the past rather than only copying and paste from the previous note.
I like seeing a few comparisons of my outcome measures--when writing a progress note, I don't just want to see the last measure. Seeing the last 3-4 values from the test would have been helpful to really see different trends.
Fewer click boxes in the evals would be helpful to keep things moving along at some points. I appreciate the variety offered, but also struggle with how much clicking there is to get through.
I gave it 9/10 for renewal because I have been using it for so long. It takes a long time to learn new documentation systems. I do not want to use valuable time on that. I also like that it flows directly into billing.
The EMR has a learning curve, but once you get used to it, it's fairly user-friendly: notes are easy to duplicate, information is thorough and useful. In my opinion, WebPT Billing is arcane and difficult to use, and offers no opportunity for the business to correct or edit any payments entered incorrectly by WebPT.
It is always available to me when needed thankfully, I hadn’t had a moment or a time when I was unable to access it when needed. My practice's power went out once which was the only incident when it was unavailable to everyone on the team but again, it had nothing to do with the availability offered by this product.
Pages often load slowly. Our iMacs are highly reliable and we are connected to the highest speed Comcast business internet. We also connected each iMac via Cat 9 cable during COVID-19 pandemic to speed telelhealth appointments. Zoom does integrate very well with WebPT for telehealth. Their own modules do not integrate well with each other. For example, patients receive separate emails for patient intake and clinical outcomes. If confuses and frustrates many patients. Similarly, EMR flow sheet does not integrate with HEP creating redundancy.
Support was pretty much always helpful. My only complaint was not being able to always get someone on the phone immediately during working hours and having to wait to hear back. But once we heard back, problems were solved quickly and sufficiently. Staff was always friendly and knowledgeable
I was trained by an in house employee. It was very easy to learn. The EMR is pretty self explanatory. When you click on something to complete a task, it doesn't take an extra 10 steps, what the action says, is what it does
WebPT has its entire separate platform for training, containing many different guides, tutorials, and video references to help you become familiar and competent with the software suites. This includes having various demonstrations that allow you to click and navigate pages in the ways you would actually do it in WebPT. WebPT also gives you a sandbox company in the actual website to tinker with and trial things out. This makes it easy to catch and avoid errors you would have otherwise made with active patient data/schedules.
I think it would help to have another education session maybe 6 months after the initial sessions. This would help the user come up with an enhanced experience after they have used the program for a period of time. It is hard to comprehend everything at first, especially for people that need hands on learning
Also, I have used PTWired and HEP2GO, but they were not in the database. WebPT automatically generates a patient profile, which is very helpful. WebPT also doesn't require the patient to download an app from the App Store, which is an added step for patients to perform, which will decrease compliance.
The current terms and pricing would be fair if they provided adequate performance, reliability, support, and customer service. As they have lapsed in these areas WebPT is overpriced. I would not recommend any PT practice of any size agree to a long term contract with WebPT until they prove they will deliver on their promises.
I couldn’t access WebPT on multiple screens to complete tasks at an efficient and effective time. It works to adjust to the same things presented on one screen when trying to work on a separate project utilizing one therapists schedule. This complicated the goal and tasks needed to complete at the time
Since we've implemented the platform we've been able to provide our services to more clients by presenting them with a highly functional reporting platform that will efficiently distribute finalized reports to them directly. The ease of access on the platform has made our workflows more efficient and allowed us to reduce turnaround time from receipt of a specimen to final report release.
