Listrak vs. SimpleTexting

Listrak

Listrak

25 Reviews and Ratings

SimpleTexting

SimpleTexting

29 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Listrak	Score 10.0 out of 10	N/A	Listrak, headquartered in Pennsylvania, offers a customer data and marketing platform for retailers that features email marketing with social network engagement, abandoned cart rescue, and in-store data / information retrieval. Listrak is retail-specific and helps create an integrated and personalized customer experience across physical stores, ecommerce stores, social networks, or email, helping retail entities of widely varying sizes, small to large, to achieve their marketing goals. Listrak…	N/A
SimpleTexting	Score 7.6 out of 10	N/A	SimpleTexting is an SMS marketing and text messaging service from the company of the same name headquartered in Miami Beach.	$29 per month

Pricing

Listrak

SimpleTexting

Editions & Modules

No answers on this topic

500 credits: $29
per month
1,000 credits: $49
per month
2,000 credits: $79
per month
3,000 credits: $109
per month
7,500 credits: $229
per month
15,000 credits: $399
per month
25,000 credits: $549
per month
50,000 credits: $899
per month

Offerings

Pricing Offerings
Listrak	SimpleTexting
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Listrak	SimpleTexting
Considered Both Products	Listrak SH shari hoenig VP, ecommerce + marketing Chose Listrak The Bronto platform is so similar to Listrak in that it made no sense for us to move unless there were significant cost savings (there weren't). We are so intertwined with Listrak that it would be painful to move for the sake of moving. Klaviyo is very DIY which can be great. … Incentivized Helpful? LG Lauren Gomez Director of Marketing Chose Listrak Listrak offered more products than Bronto did at the time we evaluated, and we wanted all the alerts and email series products to use. Incentivized Helpful? Verified User Anonymous Chose Listrak The service is overpriced compared to competitors, and the service is very hard to set up and integrate with our Shopify store. You think they would want to integrate more seamlessly with the largest e-commerce platform on the market. After working with them for several years, … Incentivized Helpful? Sheryl Biesman Director of eCommerce Marketing Chose Listrak Klaviyo and MailChimp have better integrations with Shopify and seem to be targeted more to the small business. Listrak is definitely better suited for a mid-tier business, but they will help you get there. Incentivized Helpful? Steffany Winkelmann Email Marketing Analyst Chose Listrak The focus Listrak has on e-commerce was a huge selling point. The price-point and easy installation were another attraction. The product is simple, clean, effective, and encompasses everything we need to be successful. It was a clear winner for us. Incentivized Helpful? Jason Bean Web Content Manager Chose Listrak I've been using programs like Listrak for several years. Many times the needs from clients have been on a smaller scale, so options like MailChimp and ConstantContact have provided the necessary service levels. However, if you're looking at merging effectively with an eCommerce … Incentivized Helpful? Verified User Anonymous Chose Listrak This is the first subscription list service we have used so we don't have much to compare it to. We have no complaints about the software or the service they provide. They have been very easy to work with and fast to respond to questions on our account. Incentivized Helpful? Taylor Patton Email Marketing Manager Chose Listrak Listrak stands out from the listed companies for a variety of reasons, but there are 3 main areas that make Listrak my go to platform. 1. Superior control over your Database & Lists 2. Excellent deliverability rate for businesses that possess a large database. Incentivized Helpful? Mark Vogel Owner Chose Listrak Stronger in business to consumer and online retail email marketing. Better user interface. Better reporting functions. Incentivized Helpful?	SimpleTexting Verified User Anonymous Chose SimpleTexting We did use SimpleTexting and have it still but we have gone over to NICE almost exclusively in order to serve larger customer base and have more trackable metrics for our agents. Not only that but NICE has more tools like calling that we were looking for as we grew. Incentivized Helpful? Verified User Anonymous Chose SimpleTexting N/A Incentivized Helpful? Verified User Anonymous Chose SimpleTexting None. Incentivized Helpful? Verified User Anonymous Chose SimpleTexting I like Google Voice but it doesn't automatically send texts or let you know if numbers are invalid and such. There is no limit with characters or credits required for Google Voice, though which is a big plus. Incentivized Helpful? Jordan Sherrod Major Client Strategy and Retention Manager Chose SimpleTexting SimpleTexting is just simple. From the pricing to the interface, it stacks up against the competition by just being as powerful and simple as possible. No extra distractions or confusion. For our company, we wanted texting software that we could easily upsell and integrate into … Incentivized Helpful? Bohdan Cole Meteorologist Chose SimpleTexting None Incentivized Helpful? Nate Hilpert Director of Finance Chose SimpleTexting We used a rival company called Textedly. The experience top to bottom was better with SimpleTexting, from pricing to simplicity of features to custom service to ease of accessing data to overall functionality. Would recommend SimpleTexting over many competitors in a heartbeat … Incentivized Helpful? Katie Betts Founder and CEO Chose SimpleTexting We inherited the account from a previous marketing company. Incentivized Helpful? ME Megan Eilenberger Program Director Chose SimpleTexting I don't remember the other products we've reviewed. I do have to say that we will be moving to Salesforce and hope that SimpleTexting integrates with it. As a nonprofit, we definitely would have reviewed free or next to free products. We appreciate that SimpleTexting provides a … Incentivized Helpful? Verified User Anonymous Chose SimpleTexting TextMarks offered all the features/functions we were looking for, especially their "Text for Info" function. We were looking for a solution that would simply allow people to receive information without actually subscribing into a list. However, the cost was too high. Flocknotes … Incentivized Helpful? Kelly Fischer Associate Buyer and Stylist Chose SimpleTexting Other sites, as mentioned before, don't retain the data and actually stopped working for us whereas we have not had a problem with SimpleTexting. We've only had questions that are then answered! Incentivized Helpful? Verified User Anonymous Chose SimpleTexting We have only ever used SimpleTexting for SMS marketing. Incentivized Helpful? Tedi Shipcka Business Strategist Chose SimpleTexting I have not used any other tools similar to SimpleTexting before. I can say that I was very satisfied by the product and service I received by SImpleText. I feel encouraged to continue using them in the future for any in-person event activities or marketing events. Incentivized Helpful? Tanner Vines Worship and Communications Chose SimpleTexting We chose SimpleTexting based on their starting messaging options as well as the no limitations on the number of keywords we can use. EZ Texting required a much more costly monthly commitment with fewer features that applied to our organization. We felt that SimpleTexting would … Incentivized Helpful?

Best Alternatives
	Listrak	SimpleTexting
Small Businesses	Mautic Score 9.0 out of 10	OneSignal Score 8.0 out of 10
Medium-sized Companies	The Trade Desk Score 9.0 out of 10	Flurry Analytics (discontinued) Score 9.0 out of 10
Enterprises	Criteo Commerce Growth Score 8.0 out of 10	Flurry Analytics (discontinued) Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Listrak	SimpleTexting
Likelihood to Recommend	7.1 (0 ratings)	7.6 (0 ratings)
Support Rating	- (0 ratings)	10.0 (0 ratings)

User Testimonials
	Listrak	SimpleTexting
Likelihood to Recommend	We use Listrak to send cart abandonment emails, welcome emails, and sales emails. We also use the segmentation tool to find specific customers if we are looking for feedback on new products or specific issues. This has been a great way to reach out to them in a very personalized way. Incentivized Verified User Anonymous Read full review	SimpleTexting has been wonderful for the purposes for which we signed up. We wanted an easy-to-use platform that allowed 2-way texting, assigned a phone number, had the ability to collect phone numbers/contact easily (whether through an import or a user sign-up, spoiler SimpleTexting has both), etc. It has provided all of that and more easily, without a contract. And the platform is so easy to use for our team. One of the only issues we're having is wanting to expand our use of SimpleTexting, and using multiple options for texting (i.e., shortcode, toll-free, landline/business enabling) has been difficult on one account. Incentivized Dana North Marketing Director Read full review
Pros	The conductor email builder is easy to use. They have improved their customer service team. Open to suggestions and will work collaboratively. Help build insights from campaigns and recommend improvements. Incentivized SH shari hoenig VP, ecommerce + marketing Read full review	SimpleTexting is easy to use. Multiple users can access the dashboard and send texts and manage contacts We have had great success running multiple promotions at once by using different keywords to trigger various offers. For example, one keyword will trigger a free service, and another keyword will trigger a discount off product or service. Simpletexting lets us segment our list which is extremely helpful in sending out market specific offers Incentivized Kim Allen Marketing Director Read full review
Cons	Difficult and steep learning curve Email builder is complicated and not intuitive CONTRACTS ARE UNCLEAR Company will not honor cancellation requests made in a timely manner Verified User Anonymous Read full review	A lot of glitches and bugs, with promised fixes that keep dragging on for some time. Mobile notifications are very buggy. You have to keep force-closing the app and re-opening it multiple times to get the notifications to refresh. Constant toggling of 'Unread' and 'All' on mobile or desktop to get the notifications to clear and show up as opened, otherwise it will imply it's not read. Also, sometimes new notifications don't show up. Incentivized Bohdan Cole Meteorologist Read full review
Support Rating	No answers on this topic	With SimpleTexting updating little things here and there almost daily. We reach out to their support team constantly. They have one of the best response rates I have ever experienced! Normally it takes less than a minute to speak to a real person, but even if they are busy they have an answer bot send you articles to see if you can solve the issue yourself first! One of the best support teams ever Incentivized Verified User Anonymous Read full review
Alternatives Considered	The focus Listrak has on e-commerce was a huge selling point. The price-point and easy installation were another attraction. The product is simple, clean, effective, and encompasses everything we need to be successful. It was a clear winner for us. Incentivized Steffany Winkelmann Email Marketing Analyst Read full review	We chose SimpleTexting based on their starting messaging options as well as the no limitations on the number of keywords we can use. EZ Texting required a much more costly monthly commitment with fewer features that applied to our organization. We felt that SimpleTexting would allow us to utilize a better communication strategy by having multiple keywords for no extra charge Incentivized Tanner Vines Worship and Communications Read full review
Return on Investment	Ability to execute dynamic content & intricately segmented email campaigns has made a hugely positive impact on our marketing capabilities while maintaining a large database. Listrak does cost slightly more than its competition, therefore making me (the consumer) look a little harder at our ROI since implementing Listrak as our primary digital marketing platform. All-in-all, it is safe to say that Listrak has definitely had a positive impact on our overall business goals of creating campaigns that increase customer engagement, click-thru rates, and most importantly conversions. Incentivized Taylor Patton Email Marketing Manager Read full review	Because we are able to reach more people through subscribing, our number of donations has increased and the number of volunteers has increased. We have gone from an average of 5 volunteers an even to 25-30. Our donations increased by 25%. Incentivized Verified User Anonymous Read full review
ScreenShots		SimpleTexting Screenshots