TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Litmos

    Score7.4 out of 10
    N/ALitmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.N/A

    Pipedrive

    Score8.7 out of 10
    N/APipedrive is a customer relationship management (CRM) software built to help small teams to drive sales.

    $24

    per month per seat

    Pricing
    LitmosPipedrive
    Editions & Modules
    No answers on this topic
    Essential
    $24
    per month per seat
    Advanced
    $49
    per month per seat
    Professional
    $69
    per month per seat
    Power
    $79
    per month per seat
    Enterprise
    $129
    per month per seat
    Offerings
    Pricing Offerings
    LitmosPipedrive
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Monthly plans are available. The Essentials monthly plan at $24 per month.
    More Pricing Information
    Features
    LitmosPipedrive
    Learning Management
    Comparison of Learning Management features of Litmos and Pipedrive
    Feature
    Litmos
    7.2
    159 Ratings
    13% below category average
    Pipedrive
    -
    Ratings
    Course authoring6.6134 Ratings00 Ratings
    Course catalog or library7.6149 Ratings00 Ratings
    Player/Portal6.3129 Ratings00 Ratings
    Learning content7.9132 Ratings00 Ratings
    Mobile friendly6.7131 Ratings00 Ratings
    Progress tracking & certifications7.9152 Ratings00 Ratings
    Assignments8.1145 Ratings00 Ratings
    Compliance management8.4143 Ratings00 Ratings
    Learning administration7.8152 Ratings00 Ratings
    Learning reporting & analytics7.3152 Ratings00 Ratings
    Social learning5.394 Ratings00 Ratings
    Gamification6.269 Ratings00 Ratings
    Single Sign On (SSO) Enabled Learning8.058 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Litmos and Pipedrive
    Feature
    Litmos
    -
    Ratings
    Pipedrive
    7.9
    68 Ratings
    1% above category average
    Customer data management / contact management00 Ratings8.724 Ratings
    Workflow management00 Ratings7.821 Ratings
    Territory management00 Ratings6.514 Ratings
    Opportunity management00 Ratings8.365 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings8.864 Ratings
    Contract management00 Ratings8.317 Ratings
    Quote & order management00 Ratings7.314 Ratings
    Interaction tracking00 Ratings8.521 Ratings
    Channel / partner relationship management00 Ratings7.116 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Litmos and Pipedrive
    Feature
    Litmos
    -
    Ratings
    Pipedrive
    2.9
    7 Ratings
    91% below category average
    Case management00 Ratings4.76 Ratings
    Call center management00 Ratings1.15 Ratings
    Help desk management00 Ratings3.16 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Litmos and Pipedrive
    Feature
    Litmos
    -
    Ratings
    Pipedrive
    7.5
    49 Ratings
    3% below category average
    Lead management00 Ratings7.549 Ratings
    Email marketing00 Ratings7.613 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Litmos and Pipedrive
    Feature
    Litmos
    -
    Ratings
    Pipedrive
    6.7
    67 Ratings
    14% below category average
    Task management00 Ratings7.964 Ratings
    Billing and invoicing management00 Ratings4.15 Ratings
    Reporting00 Ratings8.263 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Litmos and Pipedrive
    Feature
    Litmos
    -
    Ratings
    Pipedrive
    7.8
    68 Ratings
    2% above category average
    Forecasting00 Ratings7.719 Ratings
    Pipeline visualization00 Ratings8.268 Ratings
    Customizable reports00 Ratings7.516 Ratings
    Customization
    Comparison of Customization features of Litmos and Pipedrive
    Feature
    Litmos
    -
    Ratings
    Pipedrive
    6.4
    64 Ratings
    18% below category average
    Custom fields00 Ratings8.664 Ratings
    Custom objects00 Ratings8.554 Ratings
    Scripting environment00 Ratings1.04 Ratings
    API for custom integration00 Ratings7.646 Ratings
    Security
    Comparison of Security features of Litmos and Pipedrive
    Feature
    Litmos
    -
    Ratings
    Pipedrive
    6.7
    62 Ratings
    23% below category average
    Single sign-on capability00 Ratings6.112 Ratings
    Role-based user permissions00 Ratings7.360 Ratings
    Social CRM
    Comparison of Social CRM features of Litmos and Pipedrive
    Feature
    Litmos
    -
    Ratings
    Pipedrive
    1.1
    5 Ratings
    149% below category average
    Social data00 Ratings1.15 Ratings
    Social engagement00 Ratings1.15 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Litmos and Pipedrive
    Feature
    Litmos
    -
    Ratings
    Pipedrive
    3.6
    7 Ratings
    71% below category average
    Marketing automation00 Ratings3.67 Ratings
    Compensation management00 Ratings3.54 Ratings
    Platform
    Comparison of Platform features of Litmos and Pipedrive
    Feature
    Litmos
    -
    Ratings
    Pipedrive
    8.2
    61 Ratings
    7% above category average
    Mobile access00 Ratings8.261 Ratings
    Best Alternatives
    LitmosPipedrive
    Small Businesses
    Tovuti LMS
    Score6.7 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    iSpring LMS
    Score9.6 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Bridge LMS, Skills & Performance Management
    Score7.4 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LitmosPipedrive
    Likelihood to Recommend
    7.7
    (171 ratings)
    8.0
    (72 ratings)
    Likelihood to Renew
    6.0
    (9 ratings)
    8.0
    (3 ratings)
    Usability
    7.4
    (153 ratings)
    9.0
    (25 ratings)
    Availability
    9.1
    (5 ratings)
    8.2
    (1 ratings)
    Performance
    7.9
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    5.5
    (13 ratings)
    8.5
    (15 ratings)
    In-Person Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (141 ratings)
    8.2
    (1 ratings)
    Configurability
    5.7
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    4.9
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    7.7
    (5 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    LitmosPipedrive
    Likelihood to Recommend
    Litmos
    Limos is great for introducing a topic, and taking refreshrs yearly on info already know. Some courses are better suited to a live course, with discussion and questions. We support people with complex medical needs, and review with a nurse is critical.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is a fantastic tool to help monitor and track lead generation and referral sources. It helps maintain accountability with the sales team and helps ensure that we are doing appropriate marketing to maintain a steady influx of cases. The weekly and quarterly sales reports that it can generate are incredibly helpful and insightful. They help inform us of what we need to focus on each quarter/year.
    Incentivized
    Read full review
    Pros
    Litmos
    • Houses all training types in one place
    • Allows us to organize trainings so we can share what is needed with one group, but hide the same content from others
    • Gives us access to reporting to show what courses have been completed and which ones still need done
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great visual visibility of the funnel plus easy to drag the deals across the stages
    • The email integration that collects all relevant communication (also through the possibility of adding a deal-specific Pipedrive address on BCC)
    • The integration with Pandadoc, which we use a lot, so that Pipedrive keeps a really handy overview of the documents we have sent out / which have been signed
    Read full review
    Cons
    Litmos
    • Learner Search: This will be highly valuable for our team especially because our staff do not only use Litmos to take courses but equally use it to search for content that they need to do their jobs in the moment. Users should be able to search using keywords to easily locate specific content.
    • Knowledge Base Feature: In addition to the search function above, some of our content we find can be better organized in knowledge bases for easy access. If Litmos has a knowledge base feature, it would help us have all our learning content in one place.
    • Module Copying Feature: The current module copying feature allow us to make copies of module copies from another course but which are still linked to and affected by changes in the original course. It will be useful to be able to copy courses/modules and make them entirely independent of the original course.
    • Creating Instances of Library Courses: We find that for Litmos courses, it is hard to assign different compliance due dates to separate user groups. It might be useful to be able to create copies of the Litmos courses on the platform so that we can apply different compliance dates for separate teams or groups of users.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Showing the customers name on the pipeline page. Right now I can only get it to show the brand name twice. I wish it would replace the second brand name with the main point of contact.
    • Better reporting tools. Their reporting tools are not easy to pick up. I've spent time trying to figure it out and it isn't something I can pick up on quickly.
    • Better training options. I wish I had a personal trainer to walk me through the best way to use Pipedrive so I can get the most out of it.
    Incentivized
    Read full review
    Likelihood to Renew
    Litmos
    For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
    Incentivized
    Read full review
    Pipedrive Inc.
    -2 for Its cost and +8 for the need of tracking of leads and monitoring of team.
    Incentivized
    Read full review
    Usability
    Litmos
    Litmos is reliable, stable, and easy to use. Support is amazing, with great response times and customer success managers. I've implemented Litmos in 3 organizations and am working with another one currently. The features and functionality Litmos offers rival those of any other LMS out there.
    Incentivized
    Read full review
    Pipedrive Inc.
    Pipedrive is easy to use and has a clean interface so we can follow up accurately. Its custom features help manage leads and evaluate team performance. It saves time and improves efficiency. Pipedrive is stable and supports integrations and automation.
    Incentivized
    Read full review
    Reliability and Availability
    Litmos
    It is extremely rare for Litmos to be "down", and maintenance windows are always communicated well in advance.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Performance
    Litmos
    Litmos is rather quick and responsive for our learners. Reports can be a tad slow depending on the amount of information you are querying.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Support Rating
    Litmos
    If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.
    Incentivized
    Read full review
    Pipedrive Inc.
    Between quick video tutorials and having very quick feedback from their support teams, it is one of the main reasons I would recommend Pipedrive. It is critical, especially when setting up the platform to meet your companies needs, that a solid support team like Pipedrive has is there to make the transition easier.
    Incentivized
    Read full review
    In-Person Training
    Litmos
    It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform. The team provided a good training, but I would of liked a better deep dive into some of the features.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Online Training
    Litmos
    Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time. It has a good amount of HR Compliance mixed with soft skills training that the team liked. Overall, it has a robust online suite of training that any company can use.
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Implementation Rating
    Litmos
    The company received a change in learning style from the old to this newer style. From our perspective, it was just a case of swapping out the scores and adjusting the language. The initial show-and-tell about the library we could use and how to use the materials was instrumental. From the learner's perspective, it was all very self-explanatory.
    Incentivized
    Read full review
    Pipedrive Inc.
    Experiment is the only way to start
    Read full review
    Alternatives Considered
    Litmos
    I made a choice of this tool because of great review message on internet about the advantage of litmos. Also as cost is concerned I saw it to be favourable to me more than other which are Abit expensive. Litmos also have intuitive user interface which made me to fall for it.
    Incentivized
    Read full review
    Pipedrive Inc.
    I much prefer the interface of Pipedive when compared to Zoho. Much more user friendly and the team is always readily available when we need them. Pipedrive allowed for many custom integrations to be added, as Zoho was a tad more complicated to manipulate. We would not go back to Zoho in any case.
    Incentivized
    Read full review
    Scalability
    Litmos
    Overall we find that Litmos' capability to organize folks by "Teams" is adequate for our needs... though there are some limitations, especially when it comes to supervisory staff being able to assign content to their employees. It would be nice for hierarchal assignments to be possible (directors being able to assign content to their direct reports... AND those under them).
    Incentivized
    Read full review
    Pipedrive Inc.
    No answers on this topic
    Return on Investment
    Litmos
    • For one of our product lines, what used to require 8-10 onboarding calls now only needs two and we are aiming to get that down to just one or potentially none. Customers can learn on demand using the courses we have constructed for them and continue their learning live with trainers.
    • By hosting all of our training in one place, we have made onboarding much more straightforward for employees — they can learn the product (same training we give customers) and also get their InfoSec and other training in one place.
    Incentivized
    Read full review
    Pipedrive Inc.
    • Great on setup which made our work easier and less technically equipped people can manage a lot of things(compared to SalesForce where you need to hire a developer to set it up)
    • We were able to integrate our calling system easily and get things going on the lead calling aspect.
    • Great multipipeline option where we were able to manage both organisations under one roof.
    Incentivized
    Read full review
    ScreenShots

    Litmos Screenshots

    Product screenshotProduct screenshotProduct screenshot

    Pipedrive Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot