Litmos is a cloud-based Corporate LMS. Core features include a course builder, assessments and quizzes, surveys and feedback, eCommerce, virtual classrooms, certifications, course library, SCORM and TIN CAN support, reporting, and gamification tools.
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Workday HCM
Score 8.3 out of 10
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Workday Human Capital Management is built as a cloud-based system with global consistency in user experience. Workday HCM is part of a broader system with other Workday products.
At the time of selection, Litmos was one of the top-ranked LMS systems available. It provided us an entry to the LMS space and at the cost was a worthwhile investment to build out the centralised education repository. However, the world has moved on dramatically since then and …
For us, Litmos does what we need it to do. It houses all of our training in one place and allows us to send it out to our entire staff quickly and easily. The only area we really struggle is with eSignatures. We use this feature for memos, but instead of using the actual eSignature, we use an assessment because it gives us the ability to lock it after one attempt so that someone doesn't log back in and show that it's no longer signed.
Workday human capital management is well suited for organizations to manage their employee records. It is also well suited for managing the employee's salary details, also the details of past salary changes, promotions, etc. It has options to keep track of employees' goals for the year, where they can keep track of their progress, and also managers can view the progress or share feedback. This is very helpful for tracking career progress and providing feedback. Other options, like training assigned to employees, can also be seen in Workday; users will get alerts by email for any new assignments or due assignments, etc.
Content Authoring: Litmos has a good content authoring tool that provides options for designing engaging and interactive courses.
Reporting: Litmos reporting tools and reporting engines are clear to understand, the come with useful features that allow for tracking completion, learning and engagement.
Course Library: Litmos has an extensive course library that we can reorganize into learning pathways to accomplish set learning objectives for our team.
Customer Support: We have seen Litmos Customer support improve over the time we have been customers. Not only are there helpful resources within the Litmos University, we also have access to skilled support from our Customer Success Manager and the Litmos Technical Team.
Groups employees in management hierarchies and creates Org Charts that are easy to navigate and allow for visualizing management chains regardless of employee locations
Intuitive and easy to use. The Workday search functionality works very much like Google; one can search for anything that they have access to in the database and drill down into the various details. All information is connected through hyperlinks and users can easily keep digging into the details for as far as their security access would take them.
Tasks such as to do, review or approve items are sent to the user's Workday Inbox, very much resembling email. Notifications about outstanding "to do" items are also sent to each the user's work email address on a daily basis.
Litmos' email automation leaves a lot to be desired. When using SAML single sign on, a user can forward a reminder email to a colleague and it will include the link for _their_ training, if the recipient completes the training it report as being completed by the sender.
Litmos' functionality around assessments is terrible. It is impossible to give partial or weighted credit for a question during marking. It's impossible to undo a mistake in marking or go back to the question. Hotspot questions are not worth using. Learners entering a test again after completing but before marking is done will erase their attempt's ability to be marked. There is more that is just unacceptable here. We make tests using microsoft forms because it's easier and more accessible.
Many group admins are also learners, and will so infrequently use their admin portals, that they should not default to admin.
We have imports from our HR platform to Litmos, which is convenient. Occasionally someone gets set up twice, which is a problem with the intergration or stuff that helpdesk does. However, merging two learner records should not be a huge hassle of enumerating all of the courses and manually marking them complete. There should be a way to do this in the software.
Reporting in general leaves a great deal to be desired. There should be some more controls for xAPI/tincan modules that allow us to customize the level of tracking there. Articulate Rise uses a manifest that gives the LMS what it needs to integrate, why can't we see interaction data from the eLearning there like we could with LRS statements? If I make a storyline block or have a rise interaction, I should be able to see all the elements folks click and what they get hung up on.
Litmos should support standard Training and L&D measurement frameworks. There's no reason we shouldn't at least be able to have a dashboard for a course that includes survey data, assessments, boosts, and maybe a manual place to put in business impact KPIs. Think kirkpatrick/Phillips ROI.
For what we need in the very near future, Litmos does not offer us the required capability. Ideally, we are looking for an integrated LMS, coaching, mobile support and content creation platform. Litmos may have the LMS part covered but there are other platforms that do this better along with providing an integrated all-in-one service or at the very least support API integration with other vendors to meet our requirements.
It is work to make one system the source of truth for our data, but now that it is done, there is less work involved in staying on this path. This means for us that maintaining and/or implementing new modules like performance, finance, talent, etc. is simple. It's a no-brainer
It's really easy to use. I just search the platform for my requirements, play a demo before downloading it, and then drag and drop it into my LMS. It couldn't be simpler. The only reason it isn't a 10 is that some courses don't have better summary descriptions or additional materials.
Workday's on a great path in terms of user experience. Their goals is to deliver a use experience that doesn't require training or instruction, like Amazon on the consumer side for example. That's hard to do when you're talking about complex business processes and important and sensitive employee information, but they're doing it well
In 2014, Workday has changed the update process. There will be two updates a year; the updates will be delivered to customers typically in a 24 hour window during these two weekends a year. They also keep the Community up-to-date about any planned outages, etc. There is weekly scheduled downtime on Friday night.
From my perspective, the system runs like a well oiled machine and I have not had any issues with customers complaining about speed. If a report is taking long to run, the report can run in the background and you can go about your business. For larger enterprises, there is additional space and machines to process the application in what Workday refers to it as Extended Configuration Tenant
If I could give it a negative rating I would. Worst support from any program I have had. Everything is back and forth in the support ticket. The one time I tried to chat they could not support the question. Their support page is so full of sections and products I can never find anything I need, even with a customized home page. I was hopeful that once they left SAP support might improve but it has not. I don't even know who my account executive is. Nobody has ever reached out to me. I need someone to guide me through best practices for our company and there is nobody to do that.
Workday is still learning about the needs of higher education. I have seen rapid improvement in support and knowledge over the last year so am confident this will continue to improve. Overall however, I have found the Support Team to be extremely responsive and Workday offers the advantage of having support across several timezones so that we never wait more than a few hours for a response.
It was a good overview of the platform, but of course it was more of a basic overview of how to use the platform. The team provided a good training, but I would of liked a better deep dive into some of the features.
Some training is offered online. Cost is per-person. This also gets quite expensive. Training doesn’t follow a logical path A to B. Starts in middle. When you try to do it afterwards at your desk, difficult. • Training scenarios are not very real
Some of the best online training I've taken from any LMS platform. It was well put together and kept me engaged the entire time. It has a good amount of HR Compliance mixed with soft skills training that the team liked. Overall, it has a robust online suite of training that any company can use.
I have done for report writing and mass imports (EIBs). They give materials and you run through examples, i.e. you don’t just watch them do tasks, so that is helpful. Training is expensive – a single reporting writing class is $600 per person for virtual training
We have done two implementations. The first wasn't completed by me, but the second was. I had to do a lot of data migration across from the first system into the new instance. This was really time-consuming, and it would have been great to have had an option for someone else to have completed this for us. Learning about the tool has also been up to us, and whilst the content was good, it was also high level and broad, and then getting into the specifics of our setup was really just left to us to complete on our own and have a go. We got there, but probably could have been faster with some additional support from a consultant.
It was implemented before my joining the company. At my last company, we used Workday professional services.
Based upon my experience at my last company, I would rate the implementation experience an 8/10. There are different ways to set things up and we had different people telling us different things. It set us back a couple of times.
Regarding configuration advice, we could set things up where every manager has supervisory organizations, or have it financially based i.e. aligned to cost center/department. We chose the individual manager path and I think we should have chosen a department route. Going down the individual manager path, to maintain the information, we have to inactivate a supervisory org whenever a manager changes/leaves.
I made a choice of this tool because of great review message on internet about the advantage of litmos. Also as cost is concerned I saw it to be favourable to me more than other which are Abit expensive. Litmos also have intuitive user interface which made me to fall for it.
Unfortunately, I do not recall the brands of the other human capital management software programs or tools I used at my current company or workplaces prior. I do think that is a testament to Workday with its strong branding and compelling features. I was not part of the selection process of Workday but have enjoyed my experience.
Pretty easy to scale this LMS and can be deployed companywide in all departments for us. The team's function allows you build separate teams that can easily be assigned specific courses, so it makes it much easier to deploy
Workday has released Financials and is continuing to develop it's Human Capital Management footprint with the addition of Workday Recruiting. I think customers will find that is easy to add on additional functionality in the system. Workday does make it easy for customers to make changes without relying on IT resources. The Business Process framework is a visual tool that allows functional resources to make changes and see the flow of the transaction
For one of our product lines, what used to require 8-10 onboarding calls now only needs two and we are aiming to get that down to just one or potentially none. Customers can learn on demand using the courses we have constructed for them and continue their learning live with trainers.
By hosting all of our training in one place, we have made onboarding much more straightforward for employees — they can learn the product (same training we give customers) and also get their InfoSec and other training in one place.
Positive ROI, we were one of the first organizations that went with Workday HCM, and we received numerous discounts. Cloud systems are the way to go and we feel the system is stable for our growing work force.
The user conferences have been helpful to network and learn more deepness in the modules and functionality.
Right off the bat, our implementation costs were lower than budgeted and we had less 'billing' surprises.
