What users are saying about
2 Ratings
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Top Rated
1596 Ratings
2 Ratings
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Score 10 out of 100

TeamViewer

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Top Rated
1596 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Livestorm

Great for every tech marketer. Full features for all plans and very affordable.
Corey Haines | TrustRadius Reviewer

TeamViewer

Teamviewer is best suited for any team who can afford their commercial licensing costs and have a good enough bandwidth to support its connection for a seamless work experience. It could be a bit pocket heavy for small team sizes where budget is stringent and if budget is a problem, then one should look at other cheaper options
Rahul Dhangar | TrustRadius Reviewer

Feature Rating Comparison

Reporting & Analytics

Livestorm
10.0
TeamViewer
Dashboards
Livestorm
10.0
TeamViewer
Data exportability
Livestorm
10.0
TeamViewer

Performance & Compatibility of Online Events Software

Livestorm
10.0
TeamViewer
High quality audio
Livestorm
10.0
TeamViewer
Mobile support
Livestorm
10.0
TeamViewer

Online Meetings / Events

Livestorm
10.0
TeamViewer
Calendar integration
Livestorm
10.0
TeamViewer
Record meetings / events
Livestorm
10.0
TeamViewer
Slideshows
Livestorm
10.0
TeamViewer
Event registration
Livestorm
10.0
TeamViewer

Online Events Collaboration

Livestorm
10.0
TeamViewer
Audience polling
Livestorm
10.0
TeamViewer
Q&A
Livestorm
10.0
TeamViewer

Online Events Security

Livestorm
10.0
TeamViewer
Participant roles & permissions
Livestorm
10.0
TeamViewer
Confidential attendee list
Livestorm
10.0
TeamViewer

Online Events Marketing

Livestorm
10.0
TeamViewer
Branding options
Livestorm
10.0
TeamViewer
Integration to Marketing Automation
Livestorm
10.0
TeamViewer

Remote Administration

Livestorm
TeamViewer
8.4
Screen sharing
Livestorm
TeamViewer
8.9
File transfer
Livestorm
TeamViewer
8.4
Instant message
Livestorm
TeamViewer
8.2
Secure remote access with Smart Card authentication
Livestorm
TeamViewer
8.1
Access to sleeping/powered-off computers
Livestorm
TeamViewer
7.9
Over-the-Internet remote session
Livestorm
TeamViewer
8.8
Initiate remote control from mobile
Livestorm
TeamViewer
8.0
Remote management of servers & workstations
Livestorm
TeamViewer
8.7
Remote Active Directory® management
Livestorm
TeamViewer
8.5
Centralized management dashboard
Livestorm
TeamViewer
8.2
Session record
Livestorm
TeamViewer
8.5
Annotations
Livestorm
TeamViewer
8.5
Monitoring and Alerts
Livestorm
TeamViewer
8.1
Multi-platform remote control
Livestorm
TeamViewer
8.7

Pros

Livestorm

  • Easy to set up landing pages. Landing pages have great design and allow users to select which session they want to attend (if it's a recurring webinar)
  • The analytics is great and allows you to export everything, even all the info they enrich with Clearbit
  • The webinar room is super intuitive and I always feel like I have full control
Corey Haines | TrustRadius Reviewer

TeamViewer

  • Sharing a screen via TeamViewer is generally very responsive, even if the internet connection (on either the client or host side) isn't great. TeamViewer seems to use an adaptive compression algorithm, that will sacrifice some screen clarity for a more responsive and pleasurable experience.
  • TeamViewer includes a built-in file sharing mechanism that allows for the easy and secure transfer of files from host to client (or vice versa).
  • During the initial install of TeamViewer, you can set it up to "run-only." As in, it will not actually install itself on the computer but will allow for a one-time use remote session. This is ideal for a quick tech support session where the client doesn't want to, or can't, fully install TeamViewer.
  • TeamViewer is a very secure platform, providing multiple layers of security. First, the only way to connect to a client is by knowing the client's machine id - a 9 or 10 digit randomly generated number created on install. In addition, for one-time connection, a randomly generated pin is created on each use. This pin can be set as a simple 4 digit pin, up to a 10 digit strong password including uppercase, lowercase, number and non-alphanumeric characters. In addition, TeamViewer is initially set NOT to open upon login - meaning the computer is not accessible until TeamViewer is manually opened on the client computer.
  • TeamViewer can be used as both an on-demand screen sharing platform - wherein a client only opens TeamViewer when someone needs to get on remotely, and promptly closes it afterward - as well as an always-on screen sharing system. TeamViewer can be set to open automatically at login, and run in the background. A "personal password" can then be created for unattended access - this password can be as strong or as weak as you choose. One the password is set, you can connect to your computer remotely via TeamViewer at any time by knowing the machine ID and the personal password.
  • Initial setup of TeamViewer is a fairly simple procedure, especially useful when talking a client on how to install it over the phone.
  • While screen sharing is TeamViewer's bread and butter, it also includes a plethora of other features including file sharing as well as both video and audio sharing (great for remote tech support).
  • With a TeamViewer account, multiple computers can be logged in via the account and easily accessible within an instance of TeamViewer.
  • TeamViewer is truly cross-platform, with version for Mac, Windows and Linux, as well as for mobile OSs such as iOS and Android.
  • A personal license is free.
Aaron Pinsker | TrustRadius Reviewer

Cons

Livestorm

  • It would be helpful to have higher quality replays
Corey Haines | TrustRadius Reviewer

TeamViewer

  • - A difficulty that we have experienced in the company and that has been detected with each stumble that has been had, is the fact that the different versions are not compatible with each other, so if some user accidentally updates his version (very normal fact ), compatibility problems are generated that have caused our support department to have to communicate with each user who is under that condition to ask him to delete the new version, and then reinstall the correct version.
  • Although it really does not have to be a limitation, the software does not have the functionality to work through proxy servers, which could become a limiting factor of some relevance for those who want to take care of "their presence" when working in an open network.
Rafael Becemberg | TrustRadius Reviewer

Likelihood to Renew

Livestorm

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 9.3
Based on 41 answers
As long as I continue to provide remote support for my clients, it's a no brainier. For what I pay out, I probably make it back tenfold in the ability to provide remote support from wherever and whenever. Not to mention the saved gas money for a fix that only takes 5 minutes but it takes you 20 minutes to get there. As my business continues to grow, and I support more and more clients, my need for TeamViewer will only grow.
Justin Kuhlman | TrustRadius Reviewer

Usability

Livestorm

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 9.1
Based on 19 answers
TeamViewer is a system that is very easy to understand and grasp the concept of which is a very nice thing because users that don't have much technology and computer background can use the system easily. While being easy to understand for the average user, it doesn't lose the functionality and features that IT people love to see with software that makes it easier for us to do our jobs.
Jordan Paquette | TrustRadius Reviewer

Reliability and Availability

Livestorm

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 8.0
Based on 2 answers
It's usually without problem, but we have had connectivity issues on occasion.
Mike Robinson | TrustRadius Reviewer

Performance

Livestorm

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 9.0
Based on 2 answers
The application is built on VNC which is a very stable technology.
Mike Robinson | TrustRadius Reviewer

Support Rating

Livestorm

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 7.3
Based on 30 answers
I still feel there's a lot that can be done, more especially when it comes to customer requests, as I had at some stage I had requested a feature which was available in an earlier version, but I couldn't get it, although it was important for us. With the current edition, when an action you need to perform on a user's computer, requires elevation, you lose total control on the user's PC, and have to rely on the user's competent to take the rest of the steps you have to perform, as you can only see, and not control the remote PC.
Corus Mabulwana | TrustRadius Reviewer

Online Training

Livestorm

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 8.9
Based on 2 answers
I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
Jordan Paquette | TrustRadius Reviewer

Implementation Rating

Livestorm

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 10.0
Based on 6 answers
Well I don't have any key insights regarding implementation of TeamViewer.
Ratulsnigdha Saha | TrustRadius Reviewer

Alternatives Considered

Livestorm

No answers on this topic

TeamViewer

TeamViewer was the best option for remote control and with the ability for participants to point on the screen during presentations. It was the fastest/smoothest experience for remote control, and allowed logging into the computer before logging in after a reboot. It was also the only one with a concurrent user licensing model, which was a huge selling point.
Kristopher Kauth | TrustRadius Reviewer

Scalability

Livestorm

No score
No answers yet
No answers on this topic

TeamViewer

TeamViewer 10.0
Based on 2 answers
I've rarely had problems with the product.
Mike Robinson | TrustRadius Reviewer

Return on Investment

Livestorm

  • It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.
Corey Haines | TrustRadius Reviewer

TeamViewer

  • TeamViewer has saved my company a great deal of time, my team members and I are able to deploy our solutions to our overseas customers without having to travel there.
  • TeamViewer has also saved my company good amount of finances, other PC sharing software are mostly premium and require payment to take advantage of all the features, TeamViewer is free yet has excellent service delivery.
  • TeamViewer has generally improved our organization's relationship with our clients.
Majute shivugu | TrustRadius Reviewer

Screenshots

Pricing Details

Livestorm

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Livestorm Editions & Modules

Edition
Webinar Basic$01
Webinar Premium$992
Meet Basic$03
Meet Premium$314
EnterpriseContact sales5
  1. A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
  2. A premium experience with removed limitations to get the full benefits of Livestorm for up to 100 seats. + $99 to add 250 seats, + $209 to add 1,000 seats.
  3. Limited Instant and Scheduled Meetings for up to four participants
  4. Full features for Instant and Scheduled Meetings.
  5. An enterprise-grade experience with premium service.
Additional Pricing Details

TeamViewer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TeamViewer Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Livestorm
10.0
TeamViewer
8.2

Likelihood to Renew

Livestorm
TeamViewer
9.3

Usability

Livestorm
TeamViewer
9.1

Reliability and Availability

Livestorm
TeamViewer
8.0

Performance

Livestorm
TeamViewer
9.0

Support Rating

Livestorm
TeamViewer
7.3

In-Person Training

Livestorm
TeamViewer
5.0

Online Training

Livestorm
TeamViewer
8.9

Implementation Rating

Livestorm
TeamViewer
10.0

Scalability

Livestorm
TeamViewer
10.0

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