LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other. The employee experience platform aligns and engages digital workplaces, and enables…
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Preciate
Score 9.0 out of 10
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Preciate is an employee recognition platform from the company of the same name in Dallas.
Suited for- It's a great one start shop for information. If you want your data all in one place and easy to access, you cannot beat LumApps for this. It's ease of placing pages across multiple sectors, menu navigation, and org chart integration are lovely. It showcases information and files very well with easy web page design that brings it all together. With only a little bit of training many people can use the product and create content. Less Appropriate- While great at what it does it is still a place to showcase information, not house it. It's not a replacement for Microsoft or Google regarding online file storage. It does not do the storage. It just makes files easy to access if your company houses them already. This same idea applies to Active Directory, it can do a lot of great customization of roles and allow/highlight information for people if they already have great data about people. It is a challenge if the backend data profiles of a person are not already syncing from other systems.
We use the Preciate app to do both internal and external recognition, which allows us to connect with our customers and communicate about things that were successes for us as a team. We also like to recognize team members and let them know that their work is not overlooked. We also use this to recognize customers and interns.
The editing user interface is a bit wonky and occasionally glitchy.
The back-end options are not organized super well, which can make it confusing to find the right settings.
The customization options are somewhat limited without advanced CSS/dev skills, and the basic functions can be a bit challenging for some non-technical users.
If you are a content owner, you need to learn how to use the tools and this can be time-consuming and not simple. We rely on the support of our internal LumApps team to provide support and train us on the tools. But it is fairly convenient once you know how to use it correctly.
Question and bug support are very helpful and quick. About the feature requests, we don’t have much visibility of the features that we suggested, or If they are going to implement some solutions or not.
Preciate is always ready to help with questions or problems. They are good at follow up and also being proactive when new versions or upgrades are released. They also do a great job putting useful information on social media like LinkedIn and Twitter, that information is useful when we have an issue. Additionally, they have been really good at taking our suggestions and incorporating them into future builds and versions.
Our organization selected LumApps for its customizability, integrations with the Google suite, Slack, etc., in addition to the customizable meta-data that would allow for a unique user experience for our global teams so that users in the Latin American region, for example, would no longer be inundated with content that did not apply to their region or market.
I don't like using LinkedIn because it is too personal and not private enough, also recognition gets lost after you post it. With Preciate, the employee or person can take the recognition along with them at their next role or job. I also think that the company stands for some amazing things.
after migration, it has reduced time for Internal Comms to create and publish content (for some content that we can import as a chart, like anniversary celebrations, we've been able to reduce the time from 4-6 hours down to about 15 minutes)
we haven't used long it enough to see ROI on other facets, but not having divisions create their own websites unbeknownst to anyone else is invaluable
