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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LumApps

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other. The employee experience platform aligns and engages digital workplaces, and enables…N/A

    Pulseway

    Score7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Pulseway is an IT monitoring and management solution that enables users to monitor, manage and control all systems and servers from a smartphone, tablet or browser. For system administrators, Pulseway sends a notification, so they can see an issue and sort it in seconds. Pulseway features: Automation: Auto-remediation workflows, so that IT issues are fixed before users even notice them. Mobile Access: Customers can monitor, manage, connect with…

    $0.80

    per month per installation

    Pricing
    LumAppsPulseway
    Editions & Modules
    No answers on this topic
    Enterprise
    $0.80
    per month per installation
    Offerings
    Pricing Offerings
    LumAppsPulseway
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing is upon request.No hidden fees or contracts. Term-based discounts.
    More Pricing Information
    Community Pulse
    LumAppsPulseway
    Considered Both Products
    LumApps
    No answer on this topic
    Kaseya
    No answer on this topic
    Key User Insights
    Would buy again
    87%
    Would buy again
    26 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    22 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    25 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    83%
    Implementation went as expected
    20 Answers
    100%
    Implementation went as expected
    5 Answers
    Best Alternatives
    LumAppsPulseway
    Small Businesses
    HCL Connections
    Score9 out of 10
    Panda Systems Management
    Score7.2 out of 10
    Medium-sized Companies
    HCL Connections
    Score9 out of 10
    N-able N-sight RMM
    Score7.4 out of 10
    Enterprises
    HCL Connections
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LumAppsPulseway
    Likelihood to Recommend
    8.2
    (30 ratings)
    6.4
    (13 ratings)
    Likelihood to Renew
    9.8
    (2 ratings)
    -
    (0 ratings)
    Usability
    6.4
    (26 ratings)
    7.8
    (4 ratings)
    Support Rating
    8.0
    (1 ratings)
    9.6
    (2 ratings)
    Configurability
    8.1
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.4
    (25 ratings)
    -
    (0 ratings)
    User Testimonials
    LumAppsPulseway
    Likelihood to Recommend
    LumApps
    Suited for- It's a great one start shop for information. If you want your data all in one place and easy to access, you cannot beat LumApps for this. It's ease of placing pages across multiple sectors, menu navigation, and org chart integration are lovely. It showcases information and files very well with easy web page design that brings it all together. With only a little bit of training many people can use the product and create content. Less Appropriate- While great at what it does it is still a place to showcase information, not house it. It's not a replacement for Microsoft or Google regarding online file storage. It does not do the storage. It just makes files easy to access if your company houses them already. This same idea applies to Active Directory, it can do a lot of great customization of roles and allow/highlight information for people if they already have great data about people. It is a challenge if the backend data profiles of a person are not already syncing from other systems.
    Read full review
    Kaseya
    If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take. Sadly as we became more familiar with options out there we found this area lacking and what was actually holding us back.
    Incentivized
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    Pros
    LumApps
    • Offers simple addition of custom content types that give the ability to apply different access and distribution levels.
    • The HTML widget allows for the simple removal of WYSIWG tools to simplify the view for content contributors.
    • The ability to rearrange layouts is very simple.
    Incentivized
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    Kaseya
    • It monitors computers and notifies us of any issues with any computer.
    • It allows remote control of computers, such as requesting a computer to reboot itself.
    • It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.
    Incentivized
    Read full review
    Cons
    LumApps
    • The editing user interface is a bit wonky and occasionally glitchy.
    • The back-end options are not organized super well, which can make it confusing to find the right settings.
    • The customization options are somewhat limited without advanced CSS/dev skills, and the basic functions can be a bit challenging for some non-technical users.
    Incentivized
    Read full review
    Kaseya
    • It would be nice if they increased their scope of supported third-party apps.
    • It would be great if they would create an ios app for their ticket system.
    • If they could possibly build in a location service for tracking devices, that would be helpful.
    • If they had two-factor authentication, it would be nice.
    Incentivized
    Read full review
    Likelihood to Renew
    LumApps
    The tool is easy to use. Even without a dedicated product owner we feel confident using the system for our needs.
    Incentivized
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    Kaseya
    No answers on this topic
    Usability
    LumApps
    If you are a content owner, you need to learn how to use the tools and this can be time-consuming and not simple. We rely on the support of our internal LumApps team to provide support and train us on the tools. But it is fairly convenient once you know how to use it correctly.
    Incentivized
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    Kaseya
    The tool is easy to use however it is can be daunting with the amount of features available in it. Last I checked, their knowledge base was not very expansive and they relied a lot on the changelog for how to do some stuff. This can make it hard to learn how to do some more advanced things like the automation.
    Incentivized
    Read full review
    Support Rating
    LumApps
    Question and bug support are very helpful and quick. About the feature requests, we don’t have much visibility of the features that we suggested, or If they are going to implement some solutions or not.
    Incentivized
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    Kaseya
    I have never had to use the support for Pulseway. However, when initially starting out, we would receive emails every so often asking how we are doing and if there is any support that they can provide. I would imagine that any request would be supplied with the same great support!
    Incentivized
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    Alternatives Considered
    LumApps
    Our organization selected LumApps for its customizability, integrations with the Google suite, Slack, etc., in addition to the customizable meta-data that would allow for a unique user experience for our global teams so that users in the Latin American region, for example, would no longer be inundated with content that did not apply to their region or market.
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    Kaseya
    Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.
    Incentivized
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    Return on Investment
    LumApps
    • after migration, it has reduced time for Internal Comms to create and publish content (for some content that we can import as a chart, like anniversary celebrations, we've been able to reduce the time from 4-6 hours down to about 15 minutes)
    • we haven't used long it enough to see ROI on other facets, but not having divisions create their own websites unbeknownst to anyone else is invaluable
    Incentivized
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    Kaseya
    • Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
    • I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
    • Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.
    Incentivized
    Read full review
    ScreenShots

    LumApps Screenshots

    Screenshot of Example HomepageScreenshot of Example NewsCenterScreenshot of Example Mobile HomepageScreenshot of Example User ProfileScreenshot of Example Applauncher

    Pulseway Screenshots

    Screenshot of Cross-device functionalityScreenshot of Auto-Remediate IT IssuesScreenshot of Visibility Across the Entire NetworkScreenshot of Remote Control to Any SystemScreenshot of Systems and Application patchingScreenshot of Detailed Custom Report