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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lumar

    Score8 out of 10
    N/ADeepCrawl is a search engine optimization software solution offered by DeepCrawl.N/A

    Pendo.io

    Score8.5 out of 10
    N/APendo.io is a product engagement platform with features for in-app analytics, surveys and feedback, and guidance.N/A
    Pricing
    LumarPendo.io
    Editions & Modules
    No answers on this topic
    *Free
    Free
    Base
    Contact sales team
    Core
    Contact sales team
    Pulse
    Contact sales team
    Ultimate
    Contact sales team
    Offerings
    Pricing Offerings
    LumarPendo.io
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    LumarPendo.io
    Considered Both Products
    Lumar (formerly Deepcrawl)
    No answer on this topic
    Pendo.io
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    61 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    48 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    61 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    No answers on this topic
    87%
    Implementation went as expected
    34 Answers
    Features
    LumarPendo.io
    SEO
    Comparison of SEO features of Lumar and Pendo.io
    Feature
    Lumar
    6.5
    7 Ratings
    17% below category average
    Pendo.io
    -
    Ratings
    Keyword analysis3.05 Ratings00 Ratings
    Backlink management2.05 Ratings00 Ratings
    SERP ranking tracking8.04 Ratings00 Ratings
    Page grader10.04 Ratings00 Ratings
    Competitive analysis5.04 Ratings00 Ratings
    Site audit / diagnostics10.07 Ratings00 Ratings
    Site recommendations10.06 Ratings00 Ratings
    Task management4.04 Ratings00 Ratings
    SEO Channels
    Comparison of SEO Channels features of Lumar and Pendo.io
    Feature
    Lumar
    5.8
    4 Ratings
    27% below category average
    Pendo.io
    -
    Ratings
    Local SEO6.02 Ratings00 Ratings
    Social SEO3.02 Ratings00 Ratings
    Mobile SEO4.03 Ratings00 Ratings
    Global SEO10.03 Ratings00 Ratings
    SEO Platform & Account Management
    Comparison of SEO Platform & Account Management features of Lumar and Pendo.io
    Feature
    Lumar
    9.0
    7 Ratings
    7% above category average
    Pendo.io
    -
    Ratings
    Multi-domain support9.05 Ratings00 Ratings
    Integration with web analytics tools9.07 Ratings00 Ratings
    Best Alternatives
    LumarPendo.io
    Small Businesses
    Serpstat
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Yoast
    Score8.5 out of 10
    Whatfix
    Score10 out of 10
    Enterprises
    Google Trends
    Score8.6 out of 10
    Whatfix
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LumarPendo.io
    Likelihood to Recommend
    8.0
    (7 ratings)
    8.5
    (130 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (6 ratings)
    Usability
    6.0
    (1 ratings)
    7.5
    (43 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    8.2
    (5 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (2 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    LumarPendo.io
    Likelihood to Recommend
    Lumar (formerly Deepcrawl)
    If someone is looking for a SEO tool that excels in finding technical issues for a site, Lumar is a fantastic choice. Not only does it outline everything that's wrong, it does a much better job than other tools as to showing you how it the issue is presented. For instance many tools could outline a temporary redirect on your site, but Lumar will show you where that redirect starts, if there's a chain involved, and why it's worth fixing
    Incentivized
    Read full review
    Pendo.io
    Pendo.io is useful in generating great dashboards that present user analytics in the best possible view that could be used for analysis & derive key insights on what could be done if there's a feature that's not being recognized by end users or if there are any pain points where users are struggling more around a workflow which is technically not that difficult. Pendo.io also can be used to create impactful guides where intercatoin of a user with the Guide can be created in less steps & have relevant information about that workflow that the user is completing. Pendo.io's resource center can act as a one stop hub to present any sidewide updates which could be information of Prod releases, New KB Articles, Register to any event, & much more. Segments can be created in as many variation as one can. In fact, Segments are the ruling property or feature that works so handy, which reduces a lot of iterative work.
    Incentivized
    Read full review
    Pros
    Lumar (formerly Deepcrawl)
    • Really good to understand when and where any issues are on the website
    • Helps full breakdowns for each website, to understand where to improve
    • Helps work out where content etc needs to be optimised, which can then be passed to the content team
    Incentivized
    Read full review
    Pendo.io
    • NPS Surveys
    • Feature usage insights
    • Identifying user behaviors using Replay feature
    • Clearly segmenting users in a way we want it to be
    • Identifying time spent on a feature/product to better understand what customers actually use
    • Documentation, in-app guides and help section
    Incentivized
    Read full review
    Cons
    Lumar (formerly Deepcrawl)
    • I find the loading panel during a crawl to be a bit deceptive. It's very hard to tell how long a crawl will take—a more accurate estimate would go a long way.
    • I love the "fetch time" tab in theory, but I have a hard time believing it—not that the figure they give is untrue, but I find it at wide variance with other tools. PageSpeedInsights will have a site looking disastrous and DeepCrawl will log it all fetching "quick". But perhaps page speed is just notoriously difficult to assess.
    Incentivized
    Read full review
    Pendo.io
    • Dashboard is sometimes very slow to load
    • Preview is problematic if the Pendo.io user doesn't have access to the target environment or application where the guide is going to display
    • It would be ideal to have a gallery of thumbnail images of previously used guides to select from, either to pull a screen capture or to use as a template. It's cumbersome to go to the guides, find the one you want, click on Preview, etc.
    Incentivized
    Read full review
    Likelihood to Renew
    Lumar (formerly Deepcrawl)
    No answers on this topic
    Pendo.io
    We have had an excellent experience with Pendo. When we've had questions or concerns, Pendo is very quick to respond and communicate with us. We have experienced top-notch customer support and customer engagement. We have actually modeled some of our implementation and product processes after Pendo's examples.
    Read full review
    Usability
    Lumar (formerly Deepcrawl)
    It's great once you know how to use it... That being said there can definitely be some hiccups trying to learn the program. Even when writing this review i originally gave it an 8 and realized how many things I didn't even know existed after using it for a couple of years. Not the best 'usability' if you can't even find all the features you might want to use.
    Incentivized
    Read full review
    Pendo.io
    It is intuitive for core tasks like tracking feature usage, building Guides, and viewing dashboards. The interface is clean and well structured, making it easy for product managers and operational teams to get value quickly without heavy technical support. However, there is a noticeable learning curve when setting up advanced custom events, reports, or integrations, which can take some time and internal knowledge-sharing to master.
    Incentivized
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    Reliability and Availability
    Lumar (formerly Deepcrawl)
    No answers on this topic
    Pendo.io
    Every time I have logged into Pendo, the service has been available for me to use. The page has never been down when I am trying to get info from there.
    Incentivized
    Read full review
    Performance
    Lumar (formerly Deepcrawl)
    No answers on this topic
    Pendo.io
    Everything loads fairly quickly and it's not slow. I don't use an integration, I log in straight in the webpage.
    Incentivized
    Read full review
    Support Rating
    Lumar (formerly Deepcrawl)
    I liked the platform overall. It is a good crawler. I no longer use because it's duplicate of what I get with seoClarity. I did not give it 10/10 because sometimes I had a hard time isolating site areas that I wanted and didn't get much technical support from Conductor on how to use the tool
    Incentivized
    Read full review
    Pendo.io
    They've been great anytime that we have needed help with something. They also have some really great help articles. We're able to figure most things out through their articles, but when we've had to call in they've been very helpful and we haven't had any problems. I'd highly recommend working with them.
    Incentivized
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    Online Training
    Lumar (formerly Deepcrawl)
    No answers on this topic
    Pendo.io
    The training schedule was well thought out and tailored to meet our needs. Chantelle stayed with us through the whole implementation and made sure that we were good to go.
    Read full review
    Implementation Rating
    Lumar (formerly Deepcrawl)
    No answers on this topic
    Pendo.io
    Use Segment to install and cut developers out of the work cycle!
    Incentivized
    Read full review
    Alternatives Considered
    Lumar (formerly Deepcrawl)
    All of the products I have used have been amazing in their own way, but DeepCrawl makes it easier to put it into visuals. Sometimes when you look at results, it can be quite difficult to get something easy to understand. DeepCrawl gets rid of that, the results are so easy to comprehend. I would recommend it to any data consultant (DC).
    Incentivized
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    Pendo.io
    I have just very superficial experience with Google Analytics but I do believe that Pendo.io is a much much better tool in pretty much all aspects of it. It has a ton more features and capabilities and even for the capabilities where there is overlap, Pendo seems to come out ahead easily. There are aspects that Pendo could improve for sure such as what metadata it captures from the users; an example of this is screen resolution which Google Analytics captures but Pendo does not.
    Incentivized
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    Scalability
    Lumar (formerly Deepcrawl)
    No answers on this topic
    Pendo.io
    The system is pretty flexible and scalable, I have used it in different browsers and devices without issues.
    Incentivized
    Read full review
    Return on Investment
    Lumar (formerly Deepcrawl)
    • Saves hours within the week on repetitive reporting and analytics
    • Initial time was invested in setting up the account and trackers
    • Suggestions and insights has helped improve digital marketing efforts from seo to sem
    Incentivized
    Read full review
    Pendo.io
    • Reducing development time with in-app guides and resource center, with product management being able to agilely create guides in real time, this could be as much as 1 full time developer in savings.
    • Reducing business time scoping "rock fetches" than are proven to be invaluable based on analytics, each time 1 single piece of analtical data saves around ~20 hours across multiple resources.
    • Increasing user satisfaction with in-app guides and resource center
    • Increasing usage of key features through targetted messaging, those key features either drive costs ou of our business or add value to customers business.
    Incentivized
    Read full review
    ScreenShots