TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lyssna

    Score7.8 out of 10
    N/ALyssna (formerly UsabilityHub) is a user research platform used to test digital products with real users and gain insights into their audience. Its tools and features help Lyssna to optimize users' designs and create more engaging user-friendly experiences. Lyssna is a research platform, offering a broad range of testing features including: Five Second Testing - Used to quickly test the effectiveness of landing pages, messaging and designs by showing users a…

    $0

    per month (3 seats included)

    Thrive Leads

    Score9.4 out of 10
    N/AWordpress specialist Thrive Themes offers Thrive Leads, providing opt-in forms and conversion optimization functionality.N/A
    Pricing
    LyssnaThrive Leads
    Editions & Modules
    Free
    $0
    3 seats included
    Growth
    $199
    per month 5 seats included
    Enterprise
    Contact Sales
    custom seats
    No answers on this topic
    Offerings
    Pricing Offerings
    LyssnaThrive Leads
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual plan. Panel responses are priced seperately.—
    More Pricing Information
    Best Alternatives
    LyssnaThrive Leads
    Small Businesses
    No answers on this topic
    OptinMonster
    Score9.1 out of 10
    Medium-sized Companies
    Dovetail
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Optimal
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LyssnaThrive Leads
    Likelihood to Recommend
    8.0
    (5 ratings)
    9.0
    (4 ratings)
    Usability
    7.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    LyssnaThrive Leads
    Likelihood to Recommend
    Lyssna
    UsabilityHub is well suited for remote unmoderated testing. Responses are captured very quickly and live updates allow the user to keep track of how the test is performing. The types of testing that make the most sense to use on UsabilityHub are preference test, first click test, navigational, and design surveys. It is less appropriate for one-on-one testing and lengthy questionnaires.
    Incentivized
    Read full review
    Thrive Themes
    I have yet to find a similar system that is as easy to use and comes with the type of support that Thrive Leads does. Sometimes support is a bit slow, but they always get back to you and nine times out of ten they can fix any problems on the first go. The flexibility of the form plugin itself is also excellent.
    Incentivized
    Read full review
    Pros
    Lyssna
    • Rapid user feedback
    • Demographic targeting
    • Well presented results
    • Easy to use
    • Relatively inexpensive
    Incentivized
    Read full review
    Thrive Themes
    • Easy to use
    • Beautifully designed for excellent customer experience
    • A/B testing capabilities
    Incentivized
    Read full review
    Cons
    Lyssna
    • Add additional demographic sorting options for the audience to better meet the needs of B2B users - for example include industry type, functional area, etc.
    • Bring back the navigation test type
    • Add additional test types
    Incentivized
    Read full review
    Thrive Themes
    • Experienced a few bugs and slowdowns on high traffic sites
    • Could use more flexibility for tagging leads in our email provider
    • Occasionally stopped working in the back end — needed customer support to help
    Incentivized
    Read full review
    Usability
    Lyssna
    Due to its simplicity and design it is really easy to navigate. You can clearly understand which sections you have completed and which are still left to be done. It is also really easy to change ordering of content etc, which I have found hasn’t been an option in other tools which means it is a really lengthy task of rewriting all of the tasks or questions to get them in the correct order that is desired.
    Incentivized
    Read full review
    Thrive Themes
    Thrive Leads can be easily used by anyone who has the basic skills to work within the WordPress environment and who has the knowledge about lead capture and segmentation. As a lead capture tool, I think it's use is restricted to obtaining contact information in different settings, which it does flawlessly.
    Incentivized
    Read full review
    Support Rating
    Lyssna
    No answers on this topic
    Thrive Themes
    In general, the support is great. When living in a different time zone, the support can seem slow but it's not. Most of the time, any issues I have get sorted out quickly and if it's not the first time, it generally gets fixed on the second go. Their knowledge base is good too although sometimes it's hard to search. Not usually their fault, more that users don't title their problems better.
    Incentivized
    Read full review
    Alternatives Considered
    Lyssna
    UsabilityHub provides very fast, short responses to specific questions about a static image of a website. This is useful for checking what is most prominent on a page, what they would click on, what they see/read within the first 5 seconds of landing etc. WhatUsersDo is a broader tool, that records the screen and audio as a user navigates the website. You can set tasks and ask questions, but it much more about the user journey experience and their opinion, rather than testing a particular feature. Feedback also takes a bit longer. Hotjar is a combination of both, its a screen recording which helps you to see where users click and move to, but there is no audio or text feedback, just heatmaps/click maps for watching user behaviour.
    Incentivized
    Read full review
    Thrive Themes
    I've used Optin Monster and Poptin on other projects. Both are good software for different use cases. Poptin is great if you are scrappy, just getting started, and you need a proof of concept and want to keep costs low until you've tested the market. Poptin isn't anywhere near as easy to use as Thrive Leads, but that $0 price tag is meaningful while you are just getting started. OptinMonster isn't as easy or intuitive to use as a builder, but the advantage is that more VAs have used Optin Monster as have used Thrive Leads, so you often don't have to do as much training. I would consider OptinMonster in cases where a website isn't build using Thrive Themes and where an incumbent VA is already well versed in the software.
    Incentivized
    Read full review
    Return on Investment
    Lyssna
    • Increase in testing frequency per quarter.
    • Increase in approved projects for developments.
    • Few reverts per project.
    Incentivized
    Read full review
    Thrive Themes
    • Grew our email list quickly through opt in offers
    • Decreased time to build campaigns manually
    • Increased donations from email subscribers
    Incentivized
    Read full review
    ScreenShots

    Lyssna Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot