TrustRadius: an HG Insights company

Magento Open Source vs. SAP Business Technology Platform

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Magento Open Source

    Score8.1 out of 10
    N/AMagento Open Source is an ecommerce content management solution originally developed by Varien Inc and presently supported by Adobe. The Open Source product is for developers and merchants that is available as a free download, and supported with free upgrades from the Magento Community.N/A

    SAP Business Technology Platform

    Score8.6 out of 10
    N/ASAP Business Technology Platform (SAP BTP) is the company's Platform-as-a-Service (PaaS) offering, that brings together intelligent enterprise applications with database and data management, analytics, integration and extension capabilities into one platform for both cloud and hybrid environments, including hundreds of pre-built integrations for SAP and third-party applications.N/A
    Pricing
    Magento Open SourceSAP Business Technology Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Magento Open SourceSAP Business Technology Platform
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing for Magento will vary greatly depending on outsourcing support and maintenance services.—
    More Pricing Information
    Community Pulse
    Magento Open SourceSAP Business Technology Platform
    Considered Both Products
    Adobe
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    97%
    Would buy again
    808 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    95%
    Delivers good value for the price
    586 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    97%
    Happy with the feature set
    804 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    87%
    Lived up to sales and marketing promises
    417 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    90%
    Implementation went as expected
    609 Answers
    Features
    Magento Open SourceSAP Business Technology Platform
    Online Storefront
    Comparison of Online Storefront features of Magento Open Source and SAP Business Technology Platform
    Feature
    Magento Open Source
    7.4
    29 Ratings
    5% below category average
    SAP Business Technology Platform
    -
    Ratings
    Product catalog & listings9.329 Ratings00 Ratings
    Product management9.029 Ratings00 Ratings
    Bulk product upload9.027 Ratings00 Ratings
    Branding6.727 Ratings00 Ratings
    Mobile storefront4.029 Ratings00 Ratings
    Product variations9.327 Ratings00 Ratings
    Website integration8.326 Ratings00 Ratings
    Visual customization5.728 Ratings00 Ratings
    CMS5.027 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Magento Open Source and SAP Business Technology Platform
    Feature
    Magento Open Source
    7.0
    29 Ratings
    9% below category average
    SAP Business Technology Platform
    -
    Ratings
    Abandoned cart recovery5.424 Ratings00 Ratings
    Checkout user experience8.729 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Magento Open Source and SAP Business Technology Platform
    Feature
    Magento Open Source
    8.6
    27 Ratings
    3% above category average
    SAP Business Technology Platform
    -
    Ratings
    eCommerce security8.627 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Magento Open Source and SAP Business Technology Platform
    Feature
    Magento Open Source
    6.4
    29 Ratings
    18% below category average
    SAP Business Technology Platform
    -
    Ratings
    Promotions & discounts9.329 Ratings00 Ratings
    Personalized recommendations2.022 Ratings00 Ratings
    SEO7.925 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Magento Open Source and SAP Business Technology Platform
    Feature
    Magento Open Source
    9.6
    29 Ratings
    18% above category average
    SAP Business Technology Platform
    -
    Ratings
    Multi-site management10.026 Ratings00 Ratings
    Order processing9.328 Ratings00 Ratings
    Inventory management9.326 Ratings00 Ratings
    Shipping9.325 Ratings00 Ratings
    Custom functionality10.027 Ratings00 Ratings
    Platform-as-a-Service
    Comparison of Platform-as-a-Service features of Magento Open Source and SAP Business Technology Platform
    Feature
    Magento Open Source
    -
    Ratings
    SAP Business Technology Platform
    7.6
    818 Ratings
    2% below category average
    Ease of building user interfaces00 Ratings8.0782 Ratings
    Scalability00 Ratings8.1780 Ratings
    Platform management overhead00 Ratings7.4739 Ratings
    Workflow engine capability00 Ratings7.7655 Ratings
    Platform access control00 Ratings7.6748 Ratings
    Services-enabled integration00 Ratings8.0735 Ratings
    Development environment creation00 Ratings7.9723 Ratings
    Development environment replication00 Ratings7.7631 Ratings
    Issue monitoring and notification00 Ratings7.0714 Ratings
    Issue recovery00 Ratings6.7633 Ratings
    Upgrades and platform fixes00 Ratings7.4677 Ratings
    Best Alternatives
    Magento Open SourceSAP Business Technology Platform
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    IBM Cloud Foundry
    Score8.5 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    IBM Cloud Private
    Score9.6 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    AWS Elastic Beanstalk
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Magento Open SourceSAP Business Technology Platform
    Likelihood to Recommend
    8.0
    (30 ratings)
    8.4
    (771 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (38 ratings)
    Usability
    6.0
    (1 ratings)
    7.9
    (751 ratings)
    Availability
    -
    (0 ratings)
    8.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    5.1
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (503 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Online Training
    -
    (0 ratings)
    7.9
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.6
    (15 ratings)
    Configurability
    -
    (0 ratings)
    5.8
    (4 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    4.6
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    7.4
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    6.6
    (4 ratings)
    Professional Services
    -
    (0 ratings)
    3.2
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    2.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    2.4
    (2 ratings)
    User Testimonials
    Magento Open SourceSAP Business Technology Platform
    Likelihood to Recommend
    Adobe
    Magento Open Source is an excellent choice for businesses that need a highly customizable and scalable solution and (most of all) have the technical resources to support it. It's ideal for mid-to-large-sized businesses with complex product catalogs that require complete ownership and control, particularly those with complexities such as multi-country/multi-currency stores.
    Incentivized
    Read full review
    SAP
    If you want to use a well-designed SAP technology to shift into the cloud, you will be more than satisfied with the BTP services overall. There are some improvements for beginners to help them get a better overview of what to do and how to start with their account. My recommendation is to take a foundation training course from the SAP learning hub to prepare for the first steps.
    Incentivized
    Read full review
    Pros
    Adobe
    • It is very good when it comes to search engine optimization as it makes a good use of keywords and tags to improve the SEO score. It increases the chances of ranking up of the eCommerce store in the search engine rankings.
    • It makes the store in a very optimized way and despite being a very advanced system it is still very lightweight when it comes to website speed. The pages have a comparatively low loading time and a good speed.
    • It provides a lot more advance reporting features which are very helpful for businesses to do their planning.
    Incentivized
    Read full review
    SAP
    • It is very easy to use.
    • All the documentation around it is geared towards the enterprise use case, unlike some other hyperscalers' platforms.
    • The SAP Business Technology Platform is very good because it's got the SAP customer and their business processes in mind. Probably my favorite thing about it is how easy it is to get up and running with a new use case and how well it natively connects to an SAP solution.
    Incentivized
    Read full review
    Cons
    Adobe
    • Magento is not easy for a layman who is not tech-savvy to manage the website.
    • Magento is one of the only modern shopping carts in which one must manually clear the cache and "reindex".
    • Magneto has a lot of technical glitches - more than most of the other shopping carts we work with. Most are minor.
    Incentivized
    Read full review
    SAP
    • The Automation Integration service has some outdated workflows
    • New services should be available as entitlements as soon as they are released for a particular region without having to buy them from SAP for zero dollars
    • Any subaccount should be able to change the IAS tenant. Currently, if you set it up for a particular IAS, you cannot change to another tenant and are required to recreate the services in a new subaccount.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
    Read full review
    SAP
    Seamless integration with external system and dashboard to monitor the data flow and analysis are very essential for the business. The way the product is designed and modelled lead to minimum business disruptions. Adopting to the new and modern technology was easy. Keeping the central system as clean and adopting project bases development are advantages.
    Incentivized
    Read full review
    Usability
    Adobe
    Magento has a relly step learning curve. This means that you need to find experienced developers who can lead junior ones, otherwise the overall development process can be a disaster. However, once you are comfortable in developing on the platform, the customization capability are basically limitless and you can adapt the platform to any use case you can imagine. Also, there are many alredy developed marketplace modules that can solve, out of the box, many problems you may face.
    Incentivized
    Read full review
    SAP
    Okay, so the content that we have built on the platform is limited to specific testing on the iFlows within integration suite. The visualization layer is nice to use and helps with the design elements, however with developers that are more used to markup languages, it doesn't have the same CLI type feel when you want it. Perhaps the majority of users are that deep, but other platforms have a better CLI type developer experience.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    No answers on this topic
    SAP
    Services are generally available
    Incentivized
    Read full review
    Support Rating
    Adobe
    No answers on this topic
    SAP
    The biggest problem we ran into was communication between SAP Business Technology Platform and onsite resources. Unfortunately our SAP Business Technology Platform and Cloud systems are under different customer numbers. I constantly had to open tickets under each customer number because I was unsure of where the issue lied. And having to create a dummy ticket for our ECC systems to open the ECC connections for another ticket under the Cloud customer is a pain.
    Incentivized
    Read full review
    Online Training
    Adobe
    No answers on this topic
    SAP
    Training material in Developers Community or from Learning hub are really good... also most of the time we route through Discovery center... so materials provided by SAP is really good.
    Incentivized
    Read full review
    Implementation Rating
    Adobe
    No answers on this topic
    SAP
    Having a full cloud native environment for devlopment of microservices and digitals solutions while having standardized access to our core data on SAP via cloud connector is one of the main benefits of using BTP over others hypervisors. BTP is the standard hyperscaler as soon as something relies on data from SAP systems in our company now
    Incentivized
    Read full review
    Alternatives Considered
    Adobe
    In looking at a different platform to migrate to from Magento 1, we looked primarily at Big Commerce, Shopify and Shopify Plus. Our host was very negative about Magento 2, but we determined after a couple years it was due to the fact it had even more complexity (and very different) than Magento 1. Shopify Plus was attractive, but the cost factor for two sites led us back to Magento 2.
    Incentivized
    Read full review
    SAP
    SAP Concur allows our staff to book, reimburse and remain spend audit compliant. Our Concur system takes feed from Workday and interacts with Credit card vendor. It also makes posting to Accounting and does clearing. SAP Business Technology Platform helped in establishing connection with all these different tools in real time. It helps in getting paid to the card service provider through our Bank through interface, which is built on SAP Business Technology Platform.
    Incentivized
    Read full review
    Scalability
    Adobe
    No answers on this topic
    SAP
    It's scalable
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Better Total Cost of Ownership than bespoke e-commerce solutions due to being open source and the wide range of free/commercial extensions available to extend the platform.
    • Often more extensive to set up and maintain than other open source alternatives, such as WooCommerce.
    Read full review
    SAP
    • As we are on public cloud, we haven't had many break issues due to being standardized.
    • Project management and expectations working with developers has been overwhelmingly positive and improved.
    • Improved connectivity with us migrating to other SAP products and easier/more mainstream integration methods.
    Incentivized
    Read full review
    ScreenShots

    SAP Business Technology Platform Screenshots

    Screenshot of SAP Build Process Automation, an SAP BTP service