What users are saying about
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Top Rated
1867 Ratings
18 Ratings

Mailchimp

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Top Rated
1867 Ratings
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Score 8.2 out of 100
18 Ratings
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Score 9 out of 100

Likelihood to Recommend

Mailchimp

Mailchimp is well suited to a situation where you have a stable or known set of recipients to whom you will be sending email updates on a regular basis. Mailchimp is well suited to situations where a lot of information needs to be sent to a lot of different people and organizations at specified times in the future.Mailchimp is not appropriate for one-to-one communication - the higher the scale of interactions from 1 to many the better the software performs.
Alfred Brock | TrustRadius Reviewer

Woobox

Woobox is a great promotion product to use, especially if you are looking to cut costs. Woobox offers affordable options for those looking to run contests and sweepstakes. Our company is on an enterprise plan so we had to invest a few months to figure out a model that would work for us. Woobox was helpful in our transition to their platform. Woobox offers robust reporting as well which is important for all aspects of our business.
Jill Dickert | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Mailchimp
8.1
Woobox
WYSIWYG email editor
Mailchimp
8.5
Woobox
Dynamic content
Mailchimp
7.8
Woobox
Ability to test dynamic content
Mailchimp
7.9
Woobox
Landing pages
Mailchimp
7.6
Woobox
A/B testing
Mailchimp
7.8
Woobox
Mobile optimization
Mailchimp
8.6
Woobox
Email deliverability reporting
Mailchimp
8.8
Woobox
List management
Mailchimp
8.3
Woobox
Triggered drip sequences
Mailchimp
7.7
Woobox

Lead Management

Mailchimp
9.2
Woobox
Lead nurturing
Mailchimp
6.9
Woobox
Lead scoring and grading
Mailchimp
10.0
Woobox
Data quality management
Mailchimp
10.0
Woobox
Automated sales alerts and tasks
Mailchimp
10.0
Woobox

Campaign Management

Mailchimp
10.0
Woobox
Calendaring
Mailchimp
10.0
Woobox
Event/webinar marketing
Mailchimp
10.0
Woobox

Social Media Marketing

Mailchimp
10.0
Woobox
Social sharing and campaigns
Mailchimp
10.0
Woobox
Social profile integration
Mailchimp
10.0
Woobox

Reporting & Analytics

Mailchimp
7.8
Woobox
Dashboards
Mailchimp
7.7
Woobox
Standard reports
Mailchimp
8.2
Woobox
Custom reports
Mailchimp
7.4
Woobox

Platform & Infrastructure

Mailchimp
8.5
Woobox
API
Mailchimp
9.0
Woobox
Role-based workflow & approvals
Mailchimp
10.0
Woobox
Customizability
Mailchimp
6.4
Woobox
Integration with Salesforce.com
Mailchimp
8.5
Woobox
Integration with Microsoft Dynamics CRM
Mailchimp
8.5
Woobox
Integration with SugarCRM
Mailchimp
8.5
Woobox

Pros

Mailchimp

  • Easy to use and updates to application have been very customer focused.
  • Love the amount of services you receive from them at absolutely no cost to you. You can add up to 2,000 subscribers for free.
  • Compatibility with our CRM and Hubspot which enables us to target our email marketing efforts.
  • Great customer service. Any time issues arose or questions needed to be addressed, their customer service team was very responsive and helpful.
  • Outstanding email analytics which allows us to measure many metrics for our email marketing campaign.
Ron Rothstain | TrustRadius Reviewer

Woobox

  • Woobox provides a very simple way for users to run contests
  • I have used other contest generators in the past and Woobox is by far the easiest and least time consuming as the rest.
  • It provides many different types of contests to choose from
  • It is very inexpensive to use for a personal company.
Amanda Baggot | TrustRadius Reviewer

Cons

Mailchimp

  • Phone support. While the chat function is extremely effective, it can be helpful with certain questions to speak with someone over the phone.
  • I'd like the ability to unsubscribe someone to all campaigns. Currently, if someone unsubscribes to a campaign, they will never receive that exact campaign again. But if their email address is on multiple lists or gets added on another list by someone who is unaware that they unsubscribed, that person will receive another email. Many recipients have been angered by this, telling me that the unsubscribed - which they did - but I have to explain that the process is not universal, and sometimes we forget to include the "exclude" list.
  • The payment structure goes by the number of email addresses that are stored on Mailchimp, so to stay below a certain billing threshold, I have to periodically delete lists of stored email addresses. This gets to be cumbersome because I regularly need to delete and re-upload many of the same lists of people.
Jason Carlage | TrustRadius Reviewer

Woobox

  • I had a few issues regarding multiple Facebook pages and access in which I had to log-out and in to access my account. Support was very good, but I wish they could figure out how to access all accounts with one password or Facebook account.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Mailchimp

Mailchimp 9.4
Based on 49 answers
Love the product! Easy to use -create fabulous e-mails for our clients which met their needs! Enjoyed using the tools and creating a report for the sales and marketing teams that we work for which helped sharpen their focus and increase their revenue!
Valie Robbins | TrustRadius Reviewer

Woobox

Woobox 9.2
Based on 6 answers
I constantly use the product and they are continually evolving and developing new tools. The customer service is also US based and very efficient to address issues or questions.
Amos Orr | TrustRadius Reviewer

Usability

Mailchimp

Mailchimp 8.5
Based on 138 answers
The interface is really easy to use. The email editor works great and helps smooth out the issues you have when creating emails for the many different email clients out there. It's also easy to schedule and deploy emails within the platform. Email reporting is also great.
Mike Muller | TrustRadius Reviewer

Woobox

Woobox 7.9
Based on 2 answers
It is very intuitive and provides all necessary fields to begin promotions even if you have no graphic or programming skills
Amos Orr | TrustRadius Reviewer

Reliability and Availability

Mailchimp

Mailchimp 10.0
Based on 8 answers
I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
Ben Caplan | TrustRadius Reviewer

Woobox

Woobox 8.9
Based on 2 answers
I have never noticed it down.
Amos Orr | TrustRadius Reviewer

Performance

Mailchimp

Mailchimp 10.0
Based on 10 answers
I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
Ben Caplan | TrustRadius Reviewer

Woobox

Woobox 8.5
Based on 2 answers
It is very fast. The only thing that has taking any sort of time is when it imports photos or videos from platforms such as Instagram or Twitter. But this is more due to refresh rates than the actual program.
Amos Orr | TrustRadius Reviewer

Support Rating

Mailchimp

Mailchimp 10.0
Based on 16 answers
The customer support clients really know about their tool and they were able to help my with all of my questions and problems, which over the years were quite a few. They're even motivated enough to drop a funny line here and there which perfectly matches their corporate language on the website.
Fabian Kuhn | TrustRadius Reviewer

Woobox

Woobox 8.4
Based on 2 answers
They have always answered the phone in person and been able to answer question or resolve issues same day. Not open 24 hrs.
Amos Orr | TrustRadius Reviewer

Implementation Rating

Mailchimp

Mailchimp 8.8
Based on 40 answers
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
Vicki Lesage | TrustRadius Reviewer

Woobox

Woobox 8.4
Based on 2 answers
Easy to integrate with existing Facebook account.
Valerie Gleaton | TrustRadius Reviewer

Alternatives Considered

Mailchimp

The automation features in Mailchimp vastly outrank any other mail service I've tried so far, and seeing as we often try and teach our clients how to utilize it, I also really appreciate their deep and constantly updated tutorials and documentation. Whenever I've had an issue or problem their support staff, whether over chat or phone have been really helpful and invested in helping solve the issue.
Maria Clara Daly | TrustRadius Reviewer

Woobox

We previously used Second Street for our promotions needs. Unfortunately we needed to cut costs and we weren't generating enough revenue to make the partnership work for us.Second Street was great to work with as we had a dedicated account manager who helped with sales and editorial training. Our account manager also sent examples and exciting ideas for us to share with our sales teams to help drive sales.Second Street also had a database of sweepstakes and quizzes that were already set up which helped with idea generation as well as campaign execution.At the end of the day, we needed to cut costs and Woobox was a more affordable option for our company. Woobox was very helpful in our transition and getting everything set up to accommodate our various business units. Woobox is a trusted platform among many companies for contests and promotions and could meet our immediate needs.
Jill Dickert | TrustRadius Reviewer

Scalability

Mailchimp

Mailchimp 9.3
Based on 4 answers
Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now.If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
Ben Caplan | TrustRadius Reviewer

Woobox

No score
No answers yet
No answers on this topic

Return on Investment

Mailchimp

  • Its affordability keeps campaign expenditures low. For the first year of the campaign, we were able to utilize the free service which saved us about $400 on administrative costs. We have just recently upgraded to a payment plan.
  • The ease of using saved templates cuts down on staff time, and even if we decide to use a new template, customizing a template is pretty simple.
  • We have been able to raise $5,000+ from our email campaigns, and that was during the time when we weren't paying for the service.
Fredrick Doss, M.A. | TrustRadius Reviewer

Woobox

  • Woobox creates an easy way for consumers to enter. It is not complicated therefore more people enter
  • We used woobox for a second contest that we did not use it in the first one and we got double the entries
Amanda Baggot | TrustRadius Reviewer

Screenshots

Pricing Details

Mailchimp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Woobox

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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