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ThreatDown, powered by Malwarebytes vs. OpenText Core Email Threat Protection

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ThreatDown, powered by Malwarebytes

    Score9.5 out of 10
    N/AThreatDown (formerly Malwarebytes for Business), combines Malwarebytes' endpoint security capabilities in four bundles. The basic Core tier includes incident response, Next-gen AV, device control, vulnerability assessments, and the ability to block unwanted application.

    $345

    per year 5 endpoints (minimum)

    OpenText Core Email Threat Protection

    Score7.5 out of 10
    N/AOpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A
    Pricing
    ThreatDown, powered by MalwarebytesOpenText Core Email Threat Protection
    Editions & Modules
    Core
    $345
    per year per endpoint (minimum 5)
    Advanced
    $395
    per year per endpoint (minimum 5)
    Elite
    $495
    per year per endpoint (minimum 5)
    Ultimate
    $595
    per year per endpoint (minimum 5)
    No answers on this topic
    Offerings
    Pricing Offerings
    ThreatDown, powered by MalwarebytesOpenText Core Email Threat Protection
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsOptional Add-Ons include server and mobile device protection. Server protection ranges from $129 to $179 per annum depending on service tier. Mobile security is $10 per device, no matter the service tier. A 10% discount is offered for choosing a two-year billing plan.—
    More Pricing Information
    Community Pulse
    ThreatDown, powered by MalwarebytesOpenText Core Email Threat Protection
    Considered Both Products
    Malwarebytes
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    13 Answers
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    85%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    12 Answers
    77%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    12 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    100%
    Implementation went as expected
    12 Answers
    Features
    ThreatDown, powered by MalwarebytesOpenText Core Email Threat Protection
    Endpoint Security
    Comparison of Endpoint Security features of ThreatDown, powered by Malwarebytes and OpenText Core Email Threat Protection
    Feature
    ThreatDown, powered by Malwarebytes
    8.8
    15 Ratings
    3% above category average
    OpenText Core Email Threat Protection
    -
    Ratings
    Anti-Exploit Technology8.514 Ratings00 Ratings
    Endpoint Detection and Response (EDR)9.215 Ratings00 Ratings
    Centralized Management9.715 Ratings00 Ratings
    Hybrid Deployment Support8.08 Ratings00 Ratings
    Infection Remediation8.614 Ratings00 Ratings
    Vulnerability Management8.713 Ratings00 Ratings
    Malware Detection8.815 Ratings00 Ratings
    Secure Email Gateway
    Comparison of Secure Email Gateway features of ThreatDown, powered by Malwarebytes and OpenText Core Email Threat Protection
    Feature
    ThreatDown, powered by Malwarebytes
    -
    Ratings
    OpenText Core Email Threat Protection
    7.7
    9 Ratings
    9% below category average
    Anti-malware00 Ratings10.07 Ratings
    Customizability00 Ratings5.38 Ratings
    Data Loss Protection00 Ratings9.05 Ratings
    Threat Detection00 Ratings7.39 Ratings
    Sandboxing00 Ratings7.06 Ratings
    End-to-End Encryption00 Ratings10.09 Ratings
    Management Tools00 Ratings5.49 Ratings
    Best Alternatives
    ThreatDown, powered by MalwarebytesOpenText Core Email Threat Protection
    Small Businesses
    SentinelOne Singularity
    Score9 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    ESET PROTECT
    Score8.8 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ThreatDown, powered by MalwarebytesOpenText Core Email Threat Protection
    Likelihood to Recommend
    8.3
    (15 ratings)
    6.4
    (60 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    10.0
    (2 ratings)
    Usability
    10.0
    (3 ratings)
    7.0
    (29 ratings)
    Support Rating
    10.0
    (5 ratings)
    8.3
    (27 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ThreatDown, powered by MalwarebytesOpenText Core Email Threat Protection
    Likelihood to Recommend
    Malwarebytes
    I think Malwarebytes is the best anti-malware company. I think it is well-suited for any situation and any device. I think Malwarebytes does the best on Windows and on MacOS. Also, Malwarebytes is always improving, and you can tell they are a company that stays on top of cybersecurity trends. If you have a tight budget or looking for the cheapest solution, then Malwarebytes may not be the solution for you. To clarify, I don't think Malwarebytes is that much more expensive compared to its closest competitors.
    Incentivized
    Read full review
    OpenText
    I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
    Incentivized
    Read full review
    Pros
    Malwarebytes
    • Protects against malware - No matter how much training you give end users on social hacking, there is always a breach at some point.
    • Protects against ransomware - Ransomware could spell disaster for a company...it could literally shut the doors for good.
    • Centralized administration - Without a terrific centralized method to manage all the systems being protected, it would require an extra position just to maintain all endpoints.
    Incentivized
    Read full review
    OpenText
    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Incentivized
    Read full review
    Cons
    Malwarebytes
    • poor customer service
    • dashboard says product is working EVEN THOUGH IT WAS NOT!
    • slow response to concerns that should be easy to remedy
    • creates baggage which caused certain computers and the network to run more slowly
    • caused 3 computers on our network top have windows errors and network issues
    Read full review
    OpenText
    • The admin interface seems a bit shabby. It's time for a refresher course.
    • Being able to modify our own security word without having to contact Zix.
    • Users may not enjoy needing to log in to access messages through the secure site.
    Incentivized
    Read full review
    Likelihood to Renew
    Malwarebytes
    When I first used the tool in my home systems MANY years ago, I wished for a Business version. I was once at a focus group for a major antivirus company, and one attendee’s feedback to “what could we do better?” was “buy out MalwareBytes and add it to your tool”. I’ve used the Business version since it first became available, and have continued to be a dedicated user through the many iterations and improvements
    Incentivized
    Read full review
    OpenText
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Incentivized
    Read full review
    Usability
    Malwarebytes
    It simply works. It doesn't require the hand-holding and monitoring that some other solutions do. It's simple to deploy and maintain, and adding custom content such as Exceptions require minimal effort. I’ve had to add a few exceptions for internal-use, in-house-developed tools, but it’s quite simple to do so within the online interface
    Incentivized
    Read full review
    OpenText
    It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
    Incentivized
    Read full review
    Support Rating
    Malwarebytes
    As I mentioned, we have only email support. Their phone support was very expensive. If we ever have any issues, we have to email them and wait for their response. In most cases, I have figured out the issue on my own. The software is very stable so we haven't used their support much.
    Incentivized
    Read full review
    OpenText
    AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
    Incentivized
    Read full review
    Implementation Rating
    Malwarebytes
    I first implemented this more than 10 years ago, when it required an in-site setup with SQL Server (or SQL Express), and even that was pretty easy. With the move to centralized web management some treats ago, it’s become even easier to deploy
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    Malwarebytes
    It's no contest. Cisco AMP, Umbrella and Endpoint use vast amounts of resources and provide little protection when compared with Malwarebytes. One client recently replaced Cisco with MWB and found over 7,300 vulnerabilities on 352 endpoints, including 120 listed as Critical and 7,180 listed as High, with CVE's dating back to 2008.
    Read full review
    OpenText
    Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
    Incentivized
    Read full review
    Return on Investment
    Malwarebytes
    • The ease of remediation has saved our IT team a number of hours manually installing, for example, the free version of Malwarebytes to remove infections, and then cleaning the machine up. Being able to centrally send commands to clean the device is much more efficient.
    • The centralised management has also alerted us to infections on machines that we might not otherwise have known about, as the existing AV had not detected them, saving us potential data loss, or system damage.
    Incentivized
    Read full review
    OpenText
    • Protecting patient information
    • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
    • Pretty easy to use if you don't make many customizations to it.
    Incentivized
    Read full review
    ScreenShots