26 Ratings
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Score 8.6 out of 100
31 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

ManageEngine Desktop Central

Simple to use for managing endpoints (mass deployments, imaging, remote control) [and] simple to learn for new users. Simple to implement.Not very good at reporting Software Inventory and not suitable for controlling non-office assets (Additional add-on needed).
Anonymous | TrustRadius Reviewer

Microsoft System Center

Scenarios which Microsoft System Center is useful are if:
  1. you are the systems engineer for a company and you have a complex data center in a Microsoft environment,
  2. you need to centralize the management of your data center in a single point
  3. you want to check its performance, make detailed analysis after a downed service
  4. you want to analyze what happened
Anonymous | TrustRadius Reviewer

Pros

ManageEngine Desktop Central

  • System inventory - ManageEngine scans every computer, listing a detailed report of all hardware and software.
  • Patch management - Microsoft products and most third party software receive security updates on a regular schedule without user intervention.
Anonymous | TrustRadius Reviewer

Microsoft System Center

  • Provides our users the ability to deploy and manage our own datacenter based on defined software with understandable solutions for storage, compute, networking and security.
  • We are able to update at once all the computers from all departments without having to install the OS on every computer.
  • It allows us to have everything in one place for database management and datacenter inspection as well.
Anonymous | TrustRadius Reviewer

Cons

ManageEngine Desktop Central

  • Sometimes it will report that systems are missing patches when they are really not.
  • I wish it was able to pull warranty details for computers directly instead of having to enter manually.
Ray Koch | TrustRadius Reviewer

Microsoft System Center

  • It is big. Microsoft Big. As a result you really have to know what you are doing. Set up precautions so that you don't image or deploy things to the wrong groups.
  • It is click intensive.
  • The UI could be simplified.
Mark Fitzgerald | TrustRadius Reviewer

Likelihood to Renew

ManageEngine Desktop Central

ManageEngine Desktop Central 6.0
Based on 1 answer
The other tools we use do not have an inventory management tool. Also not many tools we use intergrate well with this product.
Anonymous | TrustRadius Reviewer

Microsoft System Center

No score
No answers yet
No answers on this topic

Usability

ManageEngine Desktop Central

ManageEngine Desktop Central 9.0
Based on 1 answer
Responds well to basic needs:1. Update2. Image/Re-image endpoints3. Mass deployment4. Pop-Up communications
Anonymous | TrustRadius Reviewer

Microsoft System Center

Microsoft System Center 7.0
Based on 1 answer
It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
Anonymous | TrustRadius Reviewer

Support Rating

ManageEngine Desktop Central

ManageEngine Desktop Central 8.0
Based on 5 answers
They do an excellent job but there is always a little room for improvement. Otherwise they do an excellent job!
Ray Koch | TrustRadius Reviewer

Microsoft System Center

Microsoft System Center 8.0
Based on 1 answer
If I had to dislike something about the system it would be how much it changes once you upgrade. This could be more of a problem of mine since I get used to one way and don't like it when it changes so much. I am enjoying the newest update, but it is a mess when you are actually going through the upgrades.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ManageEngine Desktop Central

We selected ManageEngine Desktop Central because it is easy to implement, and their support is very good. It has very good functionality, rolled into one, in how well it handles these features. Also, there is nothing that compares to the cost-effective nature of this product. We recommend ManageEngine Desktop Central. It's one of the best solution from the market.
Neil Johnson | TrustRadius Reviewer

Microsoft System Center

It's better than others because Microsoft knows its own OS better than anyone. It has a very rich feature set and allows companies to hit many areas of need with one tool. You can have IT staff get multiple tasks done just by logging in and they don't even have to leave their desk.
Brandon Pelinka | TrustRadius Reviewer

Return on Investment

ManageEngine Desktop Central

  • The impact has been positive. Being able to manage entire sets of assets, rather than addressing them one at a time, has been huge. The ability to deploy an application without disturbing an end-user is great as well.
  • No negative impact on ROI.
Steve P | TrustRadius Reviewer

Microsoft System Center

  • Standardization and Support - because everything is standarized and manage from one console, your IT team can concentrate on other things.
  • Time - from user perspective, saves time to request and get vm. From engineer perspective, they don't need to waste time on building and customizing vms.
  • Saving time saves a lot of $$$ for the company.
  • Easy software deployment to the desktops and inventory.
Anonymous | TrustRadius Reviewer

Pricing Details

ManageEngine Desktop Central

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft System Center

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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