Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.
$795
per year per user
Microsoft System Center
Score 7.4 out of 10
N/A
Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more.
It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.
When assessing the two solutions, reviewers found ManageEngine easier to use, set up, and administer. Reviewers also preferred doing business with ManageEngine overall. ManageEngine and Microsoft System Center both meet the requirements of our reviewers at a comparable rate. …
I think System Center, specifically the Configuration Manager is much harder to install and get setup when compared to Endpoint Central. Endpoint Central also has a cleaner UI, especially when it comes to patching and the inventory management. I think both offerings are a bit …
Endpoint Central offers a stack of possibilities for a very affordable price tag. The support team is very knowledgeable and the product clearly competes with other software on the market. It offers a more robust and scalable solution that some of the competitors. Regular …
Verified User
Manager
Chose ManageEngine Endpoint Central
In general is best all round performer and tends to have multiple tools in one place compared to others.
For the cost its better than most. Consistency and reliability are usually solid but have some hiccups. Small-Medium environments are easily manageable with EC but large rollouts would need a higher tunable and applicable product. Overall i would say its top 10% in it's price …
I had already used SCCM in other companies, but when I joined the company I'm currently in, I started using Endpoint Central and I've been incredibly satisfied with the service and support.
Compared to the Microsoft patching and software deployment applications ManageEngine Endpoint Central is so easy and intuitive to use. I've always found the Microsoft products overly-complicated and bloated. It takes weeks-and-weeks to get used to them and get anything useful …
I worked on SCCM/Intune and different is one single console of ManageEngine Endpoint Central using which you can manage your BYOD/corporate-owned devices for which other tools you need to work two different consoles to do the same thing. This makes ManageEngine Endpoint Central …
ManageEngine is an All in one product , which keeps the work smoother and Accurate. ME support gives more information in understanding more better. Taking or giving demonstrations on unknown issues solving by screen sharing session or live session .
We are using Microsoft products for a long time, so the overall confidence played a part in the decision, the feature set and licensing cost was also very high when compared with above products, so we decided to use System Center for our environment, so far it has solved many …
Compared to other endpoint management tools that I have experience with, the patch management and the system health statistics functions work much better and are easier to navigate. The endpoint control functions are nowhere near as good as what I've used with Kaseya's VSA application - with that you could remote control a machine via a remote desktop type interface, or you could connect to the command line or PowerShell and it functioned as if you were directly connected to the machine - command history, tab completion, etc.. "just worked" and if the endpoint disconnected, you didn't lose anything that was going in the window when it reconnected (Exception being if the machine rebooted), grouping systems by department or building was also easier, as was moving systems between groups
For companies with more than 10 Windows devices and needing to standardize the OS, AV, access, share resources, and install software. SCCM is the way to go. This software is unnecessary if the business is all remote users and not in an office-type setting. There are cloud offerings or none to accomplish what a business needs.
We set alerts when a devices gets low on disk space. That is automatic and creates a ticket in ME SDP. We are then able to Add space to a VM Desktop, and then go thru ManageEngine Endpoint Central to extend the drives so the entire process can be done without interruption to the end user.
Using the patch scans we can easily see what patches have been installed for all manufacturers not just Microsoft, without having to physically go to the device. It also allows us to choose which patches we want to push out and automate the process so we can be hands off, freeing up out time for other things.
Remote access to devices. This allows us to remotely make changes, not just via remote control but also make registry changes and clean up space without going to the device and without interruption to the end user.
Alerts. We have set up to get email alerts when new hardware is plugged into any computers. This lets us know if someone is bringing in un-authorized equipment (thumb drives, hubs, etc) to better manage what is/is not on our network.
When I first started using ManageEngine Endpoint Central, the UI felt very complicated and cluttered up, which means as a new user, it took a lot of time to get used to using it and knowing where certain features are. This was also because specific features aren't obvious to the user, it can take time to find them through multiple routes.
When pushing out specifc software to a large number of endpoint devices such as 1500 in my organisation, the deployment fails a lot more meaning some devices dont receive the software and this has to be done manually for them. This can take a lot of time.
When an issue is reported about ManageEngine Endpoint Central, for example it constantly crashing when being heavily used. The support was delayed and it took a lot of time for first line support to address the issue and escalate it.
Needs web based storefront for requesting new software
Needs ability to manage the packaging work flow better
Sometimes is slow to download and there is no indication the entire catalog is being loaded, resulting in confused users not being able to find common software in the available list.
ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management
The application itself is great. However, I have little insight to what the patches are doing. Being able to see patch download progress, not just the status, would be great. The user interface could also use an overhaul. The countless menus, sometimes containing similar if not duplicate tabs can be frustrating to navigate.
It is not user-friendly for the most part. With IT infrastructure, sometimes it cannot handle excess requests. Every few months, you will need an upgrade in terms of server resources to keep up with incoming alerts and requests. This does not happen all of the time, but it does happen when there are too many requests.
The immediate chat support is great and very helpful. However, if you need escalated support or have a deeper need that the chat tool can't help with, you will experience significant wait times and slow responses. The time zone difference becomes painful to the point of often just giving up.
If I had to dislike something about the system it would be how much it changes once you upgrade. This could be more of a problem of mine since I get used to one way and don't like it when it changes so much. I am enjoying the newest update, but it is a mess when you are actually going through the upgrades.
I tend to use a combination of solutions to keep the estate running efficiently. ManageEngine Endpoint Central has more control over the timing of patching for users. Juggling users being able to work and keeping systems up to date with user satisfaction in mind is a monthly goal. Pushing updates with giving users some control seems to be working.
We previously used a mix of FOG and Clonezilla to image machines. The biggest issues with these products is that changing one piece of the image required you to rebuild the entire image itself. These pieces of software also did not allow you to manage applications and Windows Updates, causing IT to have to constantly touch machines after they were imaged and update or manage them with a much more hands on approach.
It has greatly helped us with our compliances through the compliance scans, such as taking our CIS compliance from 36% up to around 90%.
It has massively reduced the number of application/patch vulnerabilities through automated patching & dynamic configurations with custom scripts. From 60 criticals and 300 highs down to just 5 criticals and 25 highs, very quickly.
It has helped us identify issues with our Bitlocker not syncing to Azure AD properly, because the recovery keys in ManageEngine were always correct but werent always correct in Azure AD.
We have been able to automate our patch management, firmware and other security concerns.
We have a standardized "image" ensuring our setup is consistent across the enterprise. This alone has saved us in time to support and time to understand how to use our desktops.
