Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.
$795
per year per user
PDQ Deploy & Inventory
Score 8.9 out of 10
N/A
PDQ.com headquartered in Salt Lake City offers PDQ Deploy, a software deployment tool used to keep Windows PCs up-to-date without bothering end users.
$1,575
per year per user
Pricing
ManageEngine Endpoint Central
PDQ Deploy & Inventory
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ManageEngine Endpoint Central
PDQ Deploy & Inventory
Free Trial
Yes
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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PDQ was built by entrepreneurs & educators. Small businesses (<50 employees), nonprofits, and schools enjoy a 15% discount.
More Pricing Information
Community Pulse
ManageEngine Endpoint Central
PDQ Deploy & Inventory
Considered Both Products
ManageEngine Endpoint Central
Verified User
Engineer
Chose ManageEngine Endpoint Central
I've evaluated Spiceworks, ManageEngine, PDQ, and Lansweeper, and have settled on using ManageEngine as my goto. Software deployment is better in ManageEngine vs PDQ and Lansweeper since it is agent based, and works regardless of network location. Lansweeper has better …
The reporting on scripts is far better in ManageEngine, always showing the latest result. Unlike Intune which can run a script every day, but the "Report" only shows the result from the first time the script ran, it never refreshes. When we have had issues where the LAPS …
ManageEngine Endpoint Central has a lot more features like remote connection and patching and perfomed better for us in testing compared to other software. Endpoint Central does cost a lot of money but if you utilise all the features is it good value for money. It does the job …
Compared to other endpoint management tools that I have experience with, the patch management and the system health statistics functions work much better and are easier to navigate. The endpoint control functions are nowhere near as good as what I've used with Kaseya's VSA application - with that you could remote control a machine via a remote desktop type interface, or you could connect to the command line or PowerShell and it functioned as if you were directly connected to the machine - command history, tab completion, etc.. "just worked" and if the endpoint disconnected, you didn't lose anything that was going in the window when it reconnected (Exception being if the machine rebooted), grouping systems by department or building was also easier, as was moving systems between groups
PDQ Inventory is great if you have a local network of computers on or off a domain. As long as you have a way to log into them with common credentials. Great for large organizations, particularly ones interconnected with VPNs. PDQ Inventory isn't so great for PCs that aren't connected to the same LAN the server is on. (i.e. non-vpn remote users) They used to have a remote agent you could install, but it was removed after numerous issues.
We set alerts when a devices gets low on disk space. That is automatic and creates a ticket in ME SDP. We are then able to Add space to a VM Desktop, and then go thru ManageEngine Endpoint Central to extend the drives so the entire process can be done without interruption to the end user.
Using the patch scans we can easily see what patches have been installed for all manufacturers not just Microsoft, without having to physically go to the device. It also allows us to choose which patches we want to push out and automate the process so we can be hands off, freeing up out time for other things.
Remote access to devices. This allows us to remotely make changes, not just via remote control but also make registry changes and clean up space without going to the device and without interruption to the end user.
Alerts. We have set up to get email alerts when new hardware is plugged into any computers. This lets us know if someone is bringing in un-authorized equipment (thumb drives, hubs, etc) to better manage what is/is not on our network.
When I first started using ManageEngine Endpoint Central, the UI felt very complicated and cluttered up, which means as a new user, it took a lot of time to get used to using it and knowing where certain features are. This was also because specific features aren't obvious to the user, it can take time to find them through multiple routes.
When pushing out specifc software to a large number of endpoint devices such as 1500 in my organisation, the deployment fails a lot more meaning some devices dont receive the software and this has to be done manually for them. This can take a lot of time.
When an issue is reported about ManageEngine Endpoint Central, for example it constantly crashing when being heavily used. The support was delayed and it took a lot of time for first line support to address the issue and escalate it.
ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management
The application itself is great. However, I have little insight to what the patches are doing. Being able to see patch download progress, not just the status, would be great. The user interface could also use an overhaul. The countless menus, sometimes containing similar if not duplicate tabs can be frustrating to navigate.
Logical - If I want to do something with the software, it is quite clear on how I need to go about that. There isn't some weird process that is proprietary to just that vendor and is counterintuitive. What I want to see is displayed with just a couple clicks.
The immediate chat support is great and very helpful. However, if you need escalated support or have a deeper need that the chat tool can't help with, you will experience significant wait times and slow responses. The time zone difference becomes painful to the point of often just giving up.
The built-in help menus and general ease of use render whatever systems support there might be almost irrelevant. There is stability in the system's simplicity; if you're in the position to use such a product, you're your own best friend. Simple web searches more often than not turn up the solution to any little niggles, such as what silent install switches specific applications require (a remarkably wide choice of options exist). System updates are timely and unobtrusive, installing in no time at all. Maybe I've just been lucky; if so, long may it continue!
I tend to use a combination of solutions to keep the estate running efficiently. ManageEngine Endpoint Central has more control over the timing of patching for users. Juggling users being able to work and keeping systems up to date with user satisfaction in mind is a monthly goal. Pushing updates with giving users some control seems to be working.
This software was referred to us by an IT professional. Previously, we were installing the software with the help of remote desktop applications but it was very time consuming; it was wasting the user's time since he could not use his computer. After testing PDQ Deploy, we just never looked back.
It has greatly helped us with our compliances through the compliance scans, such as taking our CIS compliance from 36% up to around 90%.
It has massively reduced the number of application/patch vulnerabilities through automated patching & dynamic configurations with custom scripts. From 60 criticals and 300 highs down to just 5 criticals and 25 highs, very quickly.
It has helped us identify issues with our Bitlocker not syncing to Azure AD properly, because the recovery keys in ManageEngine were always correct but werent always correct in Azure AD.
