ManageEngine Mobile Device Manager Plus vs. Zoom Workplace

An amazing solution for an organisation of up to 25 devices as they offer a free subscription. You could use this to trial the product at your organisation. The perfect fit for any size of organisation with the software being simple enough for non-technical staff to be able to deploy and manage devices.

In most cases, and I mean almost all, Zoom is vastly superior to Teams in terms of functionality and ease of use. Case in point: I recently tried to join a Teams meeting in the web browser, and it took me multiple attempts to access it. This NEVER happens with a Zoom link.

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• Geo tracking: once the mobile app is installed, the phone checks in to our cloud management console and we can ping the location of the device easily.
• Lost/stolen device: when a device is lost or stolen, we can make the phone make a sounds to help in finding it or perform a complete wipe to remove any sensitive data.
• App management: they make it easy to add mobile apps that can automatically be pushed out to all of the managed devices. It is easy to control what apps you want to have immediately installed, apps you want to make available, or apps you want to block.

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• Audio quality of phone calls is spot on. Calls are clear and crisp.
• Video quality of video meetings are clear and there aren't any pixelization artifacts that some systems can have.
• Having AI summaries have been life changing for us. We no longer have to concentrate on note taking, like we did in the past. The summaries are accurate and enable us to put our efforts in the meeting or conversation. Plus, we can save them into our practice management system as required.

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• Documents are sorted by some random order by default, users need to manually select "sort by A-Z", and even by doing so, coming out of documents and back in will reset the order to the random one. Would be amazing if A-Z was default, or if I could find out what this default order was to edit the files accordingly.
• Playing audio files from the app is approached as if it was a video: if you come out of the app or lock the screen, the audio will stop. Would be great if it could act like music apps and keep playing with locked screen.

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• Love notes - allow insertion of table or grid
• Allow admin to turn off DND
• Allow a way to group individual people chats - not channels just individual peeps into groups for ease of finding - like how you can group shared calendars into sections in Outlook

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We would be very likely to renew unless there were unforeseen changes to our budget.

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Independently Invited by TrustRadius

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We're sticking with Zoom for the foreseeable future--given its compelling feature set, ease of use, and advanced technology, there's just no other competition to be excited about. Plus it's a Gartner-recognized industry leader, so it's a rather easy choice.

Overall, I like using MDM as the GUI is greatly easier to use. The navigation is very simple, as you can find your way using multiple routes. I like how the opening dashboard shows devices and users, so you can see your numbers grow or shrink.

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Zoom is made for the non tech office. It has features that can be made to do what you need to run things on a day to day basis. Immediately we we able to get meetings going with remote employees. The ability to be able to add smartphone connected people was a big plus. Zoom met our needs at the time.

There have been less than a handful of outages during our two years with Zoom, and whenever there was one, an email informing us of the outage went out immediately, and they had the issue resolved shortly thereafter.

Zoom has among the best performance of any video conference platform, as I've mentioned several times. Besides that, their Chat platform works great, and their back end always runs smooth. It's unfortunate that reporting can now only be done by one month at a time, but nonetheless, it only takes a second to run any kind of Zoom report, whether it's an attendee report, Poll results, a user report, a list of meetings from the past month, etc.

Because I got a response right away, and was assigned one specific individual to work with me from the beginning to the resolution. I had an actual email address and direct contact with this person without having to start over and over every time I contacted Zoom - this singular individual remained attentive and was well informed on the subject matter and quite able to resolve my needs.

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If you receive any pushback from higher ups, point to any of the various positive reviews like this one. Or show Zoom's excellent Gartner report, or articles describing Zoom's partnership with Sequoia capital. It's not difficult to show how Zoom is a trustworthy industry leader with best-in-class technology.

After exploring some MDM system, we choose ManageEngine Mobile Device Manager Plus as the out-of-the-box features and functionalities meet our business needs, reasonable license cost, reputable company, and provide good supports.

Zoom Workplace is typically on the more expensive end against other options, but it's the industry leader for a reason. It has the most brand credibility by far, but that doesn't mean it's perfect. There are limitations when it comes to technical performance, customization and video/audio quality. I prefer Slack myself for communication apps, but Zoom Workplace is a good alternative.

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The billing and price model is really fair for so many functions that they offer, our remote work requires each of the features that Zoom offers, so accepting payment for a tool like this is the least we can do. I like that billing arrives on time and that they offer opportunities and payment times.

Because the Basic licenses are completely free, and because it's very easy to configure and install Zoom, and because anyone can join Zoom from a link without needing an account, scaling is a Breeze. There are absolutely no roadblocks. My company keeps adding more Zoom Pro license every week since it's so in demand. We were able to convert users from several different platforms onto Zoom with no trouble at all.

Zoom is perfect for our business. We use it to video chat with prospective clients. The name recognition alone gives us credibility and it is very easy to screen share and send content out.

• Positive : Reduced data breaches, improved compliance, and secure mobile access can lead to cost savings
• Positive : Secure and easy access to corporate resources on mobile devices can improve employee satisfaction
• Negative :Us Still needs improvement, Training is must before usage

• We have not lost much productivity in our teamwork during the pandemic because of the ability to have Zoom video calls and keep everyone in touch. This is definitely a positive.
• We are able to have more people participate in coaching sessions (described earlier) because we don't have room space limitations. This is a big positive.
• Being able to start a meeting instantly is great when we are doing support and/or training with a client over the phone and need to be able to share a visible

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info