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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ManageEngine Site24x7

    Score10 out of 10
    N/ASite24x7 from ManageEngine is a full-stack application, website, server, cloud and network monitoring tool. Site24x7 offers code-level diagnostics and customizable error thresholds, end-to-end monitoring with topology visualization tools, and mobile accessibility.

    $9

    10 monitors

    Paessler PRTG

    Score8.4 out of 10
    N/APRTG Network Monitor is the flagship offering from German software company Paessler, for monitoring local and wide area networks (LANs & WANs), servers, websites, apps, and more.

    $2,149

    per year

    Pricing
    ManageEngine Site24x7Paessler PRTG
    Editions & Modules
    Starter
    $9.00
    10 monitors
    Pro
    $35.00
    40 Monitors
    Classic
    $89.00
    100 Monitors
    Elite
    $225.00
    250 Monitors
    Enterprise
    $449.00
    500 Monitors
    Enterprise Plus Web
    $899.00
    2500 Monitors
    PRTG 500
    $2,149
    per year
    Hosted 500
    $2,149
    per year
    PRTG 1,000
    $3,899
    per year
    Hosted 1000
    $3,899
    per year
    PRTG 2,500
    $8,099
    per year
    Hosted 2500
    $8,099
    per year
    PRTG 5,000
    $14,199
    per year
    Hosted 5000
    $14,199
    per year
    PRTG 10000
    $17,899
    per year
    PRTG Enterprise
    Custom Pricing
    subscription license
    Offerings
    Pricing Offerings
    ManageEngine Site24x7Paessler PRTG
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$1 monitorsNo setup fee
    Additional DetailsEach Pack will also support additional benefits such as Network interfaces, Applogs, Alert credits etc. You can also, purchase add-ons to create custom pricing options. Please visit the vendor's pricing page, for more information.—
    More Pricing Information
    Community Pulse
    ManageEngine Site24x7Paessler PRTG
    Considered Both Products
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Chose ManageEngine Site24x7
    Manage engine had OPs manager for alerting and security monitoring alerts, but is just not as robust an offering as [Site24x7 All-in-One Monitoring] (RUM.APM features etc..). Originally we had used Nagios on low, to no-cost linux platform, but Nagios will require license also, …
    Incentivized
    Chose ManageEngine Site24x7
    The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right …
    Incentivized
    Chose ManageEngine Site24x7
    I selected this [roduct because I needed something really quick to deploy and that we could easily integrate with our environment without having to deal with firewall setup and other stuff.
    Incentivized
    Chose ManageEngine Site24x7
    Simply put, AlertSite from Smartbear is a great product, with top-notch functionality. However, the cost of the platform when using multi-step transactions is incredibly pricey and the cost does not scale well when you want to increase your monitoring. Site24x7 alleviates the …
    Incentivized
    Paessler
    Chose Paessler PRTG
    Nagios and Icinga (which is itself a fork from Nagios) are decent enough solutions for free, being open source. They do take more to set up and maintain, with quite a lot of manual work and agent installs in some cases. So in comparison with PRTG, they require more labor, but …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    98%
    Would buy again
    41 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    98%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    100%
    Happy with the feature set
    42 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    93%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    38 Answers
    Features
    ManageEngine Site24x7Paessler PRTG
    Monitoring Tasks
    Comparison of Monitoring Tasks features of ManageEngine Site24x7 and Paessler PRTG
    Feature
    ManageEngine Site24x7
    8.4
    11 Ratings
    0% below category average
    Paessler PRTG
    -
    Ratings
    Remote monitoring9.111 Ratings00 Ratings
    Network device monitoring7.58 Ratings00 Ratings
    Multiple Server Monitoring8.610 Ratings00 Ratings
    Multi-device monitoring8.08 Ratings00 Ratings
    Automated alerts and notifications9.011 Ratings00 Ratings
    Management Tasks
    Comparison of Management Tasks features of ManageEngine Site24x7 and Paessler PRTG
    Feature
    ManageEngine Site24x7
    7.4
    9 Ratings
    5% above category average
    Paessler PRTG
    -
    Ratings
    Policy-based automation7.49 Ratings00 Ratings
    Reporting
    Comparison of Reporting features of ManageEngine Site24x7 and Paessler PRTG
    Feature
    ManageEngine Site24x7
    8.5
    10 Ratings
    6% above category average
    Paessler PRTG
    -
    Ratings
    Performance data reports8.110 Ratings00 Ratings
    Customizable reporting8.410 Ratings00 Ratings
    Data visualization8.88 Ratings00 Ratings
    Risk analysis8.67 Ratings00 Ratings
    Security
    Comparison of Security features of ManageEngine Site24x7 and Paessler PRTG
    Feature
    ManageEngine Site24x7
    6.6
    2 Ratings
    13% below category average
    Paessler PRTG
    -
    Ratings
    Antivirus and malware management6.62 Ratings00 Ratings
    Network Performance Monitoring
    Comparison of Network Performance Monitoring features of ManageEngine Site24x7 and Paessler PRTG
    Feature
    ManageEngine Site24x7
    -
    Ratings
    Paessler PRTG
    7.3
    67 Ratings
    8% below category average
    Automated network device discovery00 Ratings7.260 Ratings
    Network monitoring00 Ratings9.666 Ratings
    Baseline threshold calculation00 Ratings8.557 Ratings
    Alerts00 Ratings8.867 Ratings
    Network capacity planning00 Ratings6.448 Ratings
    Packet capture analysis00 Ratings6.234 Ratings
    Network mapping00 Ratings5.547 Ratings
    Customizable reports00 Ratings5.857 Ratings
    Wireless infrastructure monitoring00 Ratings6.249 Ratings
    Hardware health monitoring00 Ratings9.264 Ratings
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    Score8.9 out of 10
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    User Ratings
    ManageEngine Site24x7Paessler PRTG
    Likelihood to Recommend
    8.6
    (13 ratings)
    8.8
    (68 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (5 ratings)
    Usability
    -
    (0 ratings)
    8.3
    (7 ratings)
    Support Rating
    8.0
    (2 ratings)
    8.0
    (19 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    User Testimonials
    ManageEngine Site24x7Paessler PRTG
    Likelihood to Recommend
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    [Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.
    Incentivized
    Read full review
    Paessler
    integrates seamlessly with Windows servers via WMI and PowerShell, providing deep insights into resource usage, performance metrics, and system health. It's excellent at tracking CPU, memory, disk space, and event logs, enabling rapid troubleshooting and proactive maintenance. PRTG Network Monitor also effectively monitors Fortigate devices, providing detailed data on firewall health, traffic patterns, bandwidth utilization, VPN status, and security alerts. This visibility helps detect and resolve network security issues promptly.
    Incentivized
    Read full review
    Pros
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Very clean website UI. Tests are well categorized and navigation is very simple.
    • The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
    • The cost of the platform is very cheap and the cost also scales at a low amount.
    • No on-premise footprint. All cloud-based.
    Incentivized
    Read full review
    Paessler
    • Switch monitoring and finding out if there are communication issues or throughput alerts are reached
    • Big picture view of the whole infrastructure and what is functioning and what is not
    • Uptime tracking is great and lets us know for how long a device is down or overall uptime
    Incentivized
    Read full review
    Cons
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Ability to edit an existing maintenance schedule, vs creating a new one each time
    • Grouping of emails to SMS and non SMS alerts to save on false alerts
    • Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.
    Incentivized
    Read full review
    Paessler
    • Licensing on a per entity basis can be cumbersome for devices which have a ton of monitoring points like network switches\routers. Each sensor may count against a license, which could be a lot of you were monitoring every TX\RX of an SFP for example
    • A better method to easily template\copy monitors across devices
    • The navigation in the web GUI could be a little more straightforward in terms of the hierarchy
    Incentivized
    Read full review
    Likelihood to Renew
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Paessler
    I would renew it because the platform has brought us many technical and economic benefits that make the cost-benefit ratio very good. Additionally, to do so does not require large investments in training, licensing or infrastructure, and at the administration level, extensive knowledge is not required to be able to bear it.
    Incentivized
    Read full review
    Usability
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Paessler
    The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
    Incentivized
    Read full review
    Support Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.
    Incentivized
    Read full review
    Paessler
    PRTG does everything we need it to do and more. Ease of use, ease of management and maintenance and clarity of monitoring of hundreds of different types of device and service gives this a large advantage over other products on the market that I have tried. I would definitely recommend it to anyone who needs a network monitoring product in their environment and even to people who don't know they need a solution yet!
    Incentivized
    Read full review
    Implementation Rating
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Paessler
    It's very important that de project's teams have different member of the TI. We have learned too late the importa of Security Analyst at the design architecture moment. We have to rebuild part of the implementation for made this big mistake.
    Incentivized
    Read full review
    Alternatives Considered
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).
    Incentivized
    Read full review
    Paessler
    PRTG offers more versatility in monitoring when compared to the other solutions we tested. The other solutions were also limited as far as customization options, which made them less adaptable to our networks. When compared to Auvik, for instance, we prefer PRTG as it offers immediate notifications through the desktop client - not limited to email notifications as with Auvik. We also appreciate the fact that PRTG can be self/on-prem hosted vs Auvik's cloud model. This makes for an easier deployment and less firewall adjustments to allow traffic to cloud-hosted solutions.
    Incentivized
    Read full review
    Return on Investment
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Cost savings have been substantial at approximately 70%.
    • We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
    • Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.
    Incentivized
    Read full review
    Paessler
    • The ability to analyze multiple pieces of information in one place, especially with historical data, has saved our IT department time and headaches. It would be so much more difficult to trace an issue without PRTG, just relying on event logs and an open task manager window.
    • The cost is not cheap, so it's an expense that hits the bottom line like everything else. Figure in hardware costs as well, ideally a server outside of your main environment.
    • I keep saying this, but the historical data piece is worth so much. There's really no good way to collect all of that information in one place without something like PRTG. And that definitely saves time and money in the long run.
    Incentivized
    Read full review
    ScreenShots

    ManageEngine Site24x7 Screenshots

    Screenshot of Component wise metric breakdown in a Webpage Speed (Browser) monitorScreenshot of Summary page for a windows server monitorScreenshot of Response time and outages summary for a DNS server monitorScreenshot of Summary page for traces run on a Java applicationScreenshot of Desktop and mobile view of a Website monitorScreenshot of Homepage view