Mattermost vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Miro
Score 9.0 out of 10
N/A
Miro is a web-based Collaborative Whiteboard platform that provides teams with an infinite digital canvas for visual planning, diagramming, and workflow mapping. The platform integrates a spatial user interface with automated drawing tools and natural-language processing (NLP) to structure freeform ideas into defined project workflows and database schemas.
$10
per month per user
Pricing
MattermostMiro
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
MattermostMiro
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
MattermostMiro
Considered Both Products
Mattermost

No answer on this topic

Miro
Chose Miro
Besides, Notion and Mattermost, I also use Arc browser.
Miro is very useful for sketching ideas, concepts, presenting, brainstorming. I use Arc as a really nice powerful browser and organisation of tabs, Mattermost for communication within teams, and Notion for note-taking. All …
Chose Miro
Lucidchart, Microsoft Visio, diagrams.net, Google Drawings, Canva, Google Jamboard, Mural
Many of the applications listed above are really great at some things, and not so much at others. Visio is great for creating diagrams, but not as great with images, connecting documents, …
Chose Miro
Figma is more designers tool, and it is much more complex in terms of navigation
Other competitors form 2018 I dont's really remember, but Miro was better for group collaboration, so we spoted on it
Chose Miro
to be honest, this is the company's level decision which I am not part of. In my perspective, maybe FigJam comes to the game a little late so it's costly to transition to another similar tool. In another word, unless FigJam did a significantly better job than Miro, I don't see …
Chose Miro
Miro does a better job of rapidly updating and adding new functionality / iterating on existing functionality. One thing I do like about MURAL, however, is the ability to anonymize users, which is a big deal and could help us obtain more honest and candid feedback from people.
Features
MattermostMiro
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
8.4
49 Ratings
8% above category average
Miro
-
Ratings
Task Management8.537 Ratings00 Ratings
Gantt Charts7.59 Ratings00 Ratings
Scheduling7.69 Ratings00 Ratings
Workflow Automation8.929 Ratings00 Ratings
Mobile Access8.745 Ratings00 Ratings
Search8.824 Ratings00 Ratings
Visual planning tools8.511 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.4
52 Ratings
5% above category average
Miro
-
Ratings
Chat8.752 Ratings00 Ratings
Notifications8.452 Ratings00 Ratings
Discussions8.749 Ratings00 Ratings
Surveys9.032 Ratings00 Ratings
Internal knowledgebase9.335 Ratings00 Ratings
Integrates with GoToMeeting7.78 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.012 Ratings00 Ratings
Integrates with Outlook7.58 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
8.9
28 Ratings
10% above category average
Miro
-
Ratings
Versioning7.911 Ratings00 Ratings
Video files9.322 Ratings00 Ratings
Audio files9.322 Ratings00 Ratings
Document collaboration7.918 Ratings00 Ratings
Access control9.922 Ratings00 Ratings
Advanced security features9.019 Ratings00 Ratings
Integrates with Google Drive8.212 Ratings00 Ratings
Device sync10.016 Ratings00 Ratings
Best Alternatives
MattermostMiro
Small Businesses
Kintone
Kintone
Score 9.7 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MattermostMiro
Likelihood to Recommend
8.6
(54 ratings)
9.0
(6385 ratings)
Likelihood to Renew
8.8
(10 ratings)
9.2
(199 ratings)
Usability
7.0
(8 ratings)
8.5
(765 ratings)
Availability
-
(0 ratings)
8.8
(24 ratings)
Performance
-
(0 ratings)
8.6
(24 ratings)
Support Rating
8.0
(9 ratings)
7.1
(71 ratings)
In-Person Training
-
(0 ratings)
5.8
(4 ratings)
Online Training
-
(0 ratings)
8.6
(11 ratings)
Implementation Rating
8.0
(1 ratings)
9.0
(3661 ratings)
Configurability
-
(0 ratings)
8.6
(19 ratings)
Ease of integration
8.6
(39 ratings)
8.0
(4001 ratings)
Product Scalability
-
(0 ratings)
8.8
(24 ratings)
Vendor post-sale
-
(0 ratings)
6.9
(12 ratings)
Vendor pre-sale
-
(0 ratings)
7.1
(13 ratings)
User Testimonials
MattermostMiro
Likelihood to Recommend
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
Read full review
Miro
We work on a lot of materials across different media. Sketches could be on real paper and later scanned, or on iPad and photoshops. Prototypes could be digital CAD models or 3D-printed models and later captured with cameras. Renderings be in another programs. So having Miro as whiteboard and being able to put all kind of materials (in forms of pictures or links) in one place and arrange them in a structural way is a huge productivity advantage for us.
Read full review
Pros
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
Read full review
Miro
  • Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
  • Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
  • Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
  • Exports are clean, so even non-Miro teammates get it instantly.
Read full review
Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Read full review
Miro
  • Sometimes locating information on a bigger board is quite difficult as the information starts to look less sorted. So there can be a little bit of improvement in terms of bigger boards
  • Complex features are hard to navigate and implement without a proper hand. A little bit of intuitivity can help fix that, especially for beginners
  • In my opinion, a few more formatting tools for a legal workflow would really be a great add on
Read full review
Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
Read full review
Miro
Miro saves my day. I would spend at least 4x more time on documenting my projects and work without this tool. It support my day to day role and helps me be successful while saving my capacity. It is not only very easy to start working on it without additional training required, but also adapts to any use case that I might need to implement
Read full review
Usability
Mattermost
Since it helps track all the things at one place and the bots can be made which helps to automate many tasks. We use it in our security incident tracking in which there are pre defined tasks like adding people, creating groups, launching bots. All these things make the work easier and oraganized
Read full review
Miro
What elevates usability for me is how easily the software keeps everyone on the same page during the live session. When a team member is explaining a complex diagram, I can simply click on their avatar to instantly track their cursor and see the exact same perspective they are looking at, which is awesome.
Read full review
Reliability and Availability
Mattermost
No answers on this topic
Miro
I have not encountered events where Miro is not available. It is quite nice and reliable to be fair, even on my freemium version (startup) I don't have reliability issues. It does have sometimes where the screen refresh or "freezes" or "consumes a lot of data" and we have to rewind windows and the likes, this instances are very less
Read full review
Performance
Mattermost
No answers on this topic
Miro
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
Read full review
Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
Read full review
Miro
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
Read full review
Online Training
Mattermost
No answers on this topic
Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
Read full review
Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
Read full review
Miro
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
Read full review
Alternatives Considered
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
Read full review
Miro
I like that Miro is something that anyone from any department can pick up, use and understand. You do not need specific domain knowledge. Miro has clean UI so running complex exercises becomes easier and can be easily shared across tools/platforms. Managing large number of participants on Miro is easier. FigJam on the other side is simpler and suits the needs of quick and simple brainstorm
Read full review
Scalability
Mattermost
No answers on this topic
Miro
Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
Read full review
Return on Investment
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
Read full review
Miro
  • Miro has helped increase productivity within teams because all the brainstorming, planning, and collaborative tasks can now be done within one tool.
  • Conversations about projects and decision-making processes are now quicker, allowing teams to plan and document their work much faster.
  • Working remotely has become much better because everyone can collaborate through Miro, eliminating communication gaps.
  • It has become easier to create documentation and follow up on meetings, saving time during the process.
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.