Mattermost vs. Miro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Miro
Score 9.1 out of 10
N/A
Miro is the AI Innovation Workspace that brings teams and AI together to plan, co-create, and build the next big thing, faster. With the canvas as the prompt, Miro's collaborative AI workflows keep teams in the flow of work, scale shifts in ways of working, and drive organization-wide transformation.
$10
per month per user
Pricing
MattermostMiro
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
MattermostMiro
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional DetailsMonthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
More Pricing Information
Community Pulse
MattermostMiro
Considered Both Products
Mattermost

No answer on this topic

Miro
Chose Miro
Besides, Notion and Mattermost, I also use Arc browser.
Miro is very useful for sketching ideas, concepts, presenting, brainstorming. I use Arc as a really nice powerful browser and organisation of tabs, Mattermost for communication within teams, and Notion for note-taking. All …
Chose Miro
Lucidchart, Microsoft Visio, diagrams.net, Google Drawings, Canva, Google Jamboard, Mural
Many of the applications listed above are really great at some things, and not so much at others. Visio is great for creating diagrams, but not as great with images, connecting documents, …
Chose Miro
Figma is more designers tool, and it is much more complex in terms of navigation
Other competitors form 2018 I dont's really remember, but Miro was better for group collaboration, so we spoted on it
Chose Miro
to be honest, this is the company's level decision which I am not part of. In my perspective, maybe FigJam comes to the game a little late so it's costly to transition to another similar tool. In another word, unless FigJam did a significantly better job than Miro, I don't see …
Chose Miro
Miro does a better job of rapidly updating and adding new functionality / iterating on existing functionality. One thing I do like about MURAL, however, is the ability to anonymize users, which is a big deal and could help us obtain more honest and candid feedback from people.
Features
MattermostMiro
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
8.0
45 Ratings
4% above category average
Miro
-
Ratings
Task Management7.033 Ratings00 Ratings
Gantt Charts7.59 Ratings00 Ratings
Scheduling7.69 Ratings00 Ratings
Workflow Automation7.426 Ratings00 Ratings
Mobile Access9.042 Ratings00 Ratings
Search8.924 Ratings00 Ratings
Visual planning tools8.511 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.2
48 Ratings
3% above category average
Miro
-
Ratings
Chat9.348 Ratings00 Ratings
Notifications8.448 Ratings00 Ratings
Discussions8.946 Ratings00 Ratings
Surveys9.129 Ratings00 Ratings
Internal knowledgebase6.332 Ratings00 Ratings
Integrates with GoToMeeting7.78 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.012 Ratings00 Ratings
Integrates with Outlook7.58 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
9.0
28 Ratings
12% above category average
Miro
-
Ratings
Versioning7.911 Ratings00 Ratings
Video files9.322 Ratings00 Ratings
Audio files9.322 Ratings00 Ratings
Document collaboration7.918 Ratings00 Ratings
Access control9.922 Ratings00 Ratings
Advanced security features9.019 Ratings00 Ratings
Integrates with Google Drive8.212 Ratings00 Ratings
Device sync10.016 Ratings00 Ratings
Best Alternatives
MattermostMiro
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Lucid Visual Collaboration Suite
Lucid Visual Collaboration Suite
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MattermostMiro
Likelihood to Recommend
7.9
(50 ratings)
9.1
(6079 ratings)
Likelihood to Renew
6.4
(7 ratings)
9.4
(185 ratings)
Usability
6.4
(6 ratings)
8.6
(451 ratings)
Availability
-
(0 ratings)
9.5
(20 ratings)
Performance
-
(0 ratings)
9.0
(19 ratings)
Support Rating
8.0
(9 ratings)
7.7
(63 ratings)
In-Person Training
-
(0 ratings)
1.0
(1 ratings)
Online Training
-
(0 ratings)
9.1
(7 ratings)
Implementation Rating
8.0
(1 ratings)
9.0
(3659 ratings)
Configurability
-
(0 ratings)
8.6
(14 ratings)
Ease of integration
6.9
(35 ratings)
8.1
(4002 ratings)
Product Scalability
-
(0 ratings)
8.6
(19 ratings)
Vendor post-sale
-
(0 ratings)
6.8
(7 ratings)
Vendor pre-sale
-
(0 ratings)
6.0
(8 ratings)
User Testimonials
MattermostMiro
Likelihood to Recommend
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
Read full review
Miro
Miro ensures secure and stable communication regardless of the number of attendees in a meeting or conference. Software pricing is more flexible and affordable. Unlimited software customization, which makes it stand out amongst its competitors. Seamless integration with third-party applications. Miro has amazing voice clarity and video quality. The software is easy to deploy and supports unlimited implementation frequency.
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Pros
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
Read full review
Miro
  • Makes internal coordination between admin team and tutors extremely painless. It's like a single place where everyone can drop ideas, get updates and notes without loss of context which usually happens in long email threads.
  • Versioning and board history are handled very well, which drastically reduces the workload. They help me track how a policy or math guideline has evolved, and also make it easy to revert changes if something doesn't work.
  • Comments stick exactly where they are meant to, making internal reviews much clearer. Admins don't have to guess which note refers to which rule or section.
  • Exports are clean, so even non-Miro teammates get it instantly.
Read full review
Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Read full review
Miro
  • Sticky notes cannot be easily resized. It would often be useful for them to transform into workspaces, because they become actual text content rather than just notes.
  • Perhaps there is no option to sort the work boards according to specific criteria (such as alphabetical order or date).
  • The various functions available should perhaps be explained clearly with a tooltip or something similar while you are working with the various tools. I often don't realise that certain things can be done.
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Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
Read full review
Miro
I have advocate for the renew of Miro quite few times, however, it is not under my control as the decision is made in another team with their own budget. I would buy for my own entrepreneur projects (1-2 members) as I do know the value and work there 100%. So, I would pay out of my own pocket to get the value. However, If I wouldn't know the value it provides, it would be hard to decide with the current freemium features
Read full review
Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
Read full review
Miro
I would rate Miro an 8 out of 10 for overall usability. It's easy to use and has lots of features for making the work easier. I can drag nodes, connect ideas and comment in real time without explaining much to anyone because every member of all the teams have access. For labelling schema design and maths concept mapping, it is incredibly perfect. However, issues related to lag when many nodes introduced and absence of LaTeX making complex equation writing hectic, are of great concern. If those issues were resolved, it's an easy 10.
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Reliability and Availability
Mattermost
No answers on this topic
Miro
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
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Performance
Mattermost
No answers on this topic
Miro
Sometimes it gets quite slow and there is a correlation between this and the size of the board. Hence we are trying to segment the boards based on product stages or projects so that the size doesn't go big. When you go from discovery to delivery on a simple board, it will get large and difficult to load, even crash or go white screen
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Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Miro
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
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Online Training
Mattermost
No answers on this topic
Miro
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
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Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
Read full review
Miro
Easy to learn, Miro has a series of videos on YouTube that effectively taught this program to my team members and me. The program is drag-and-drop and works excellently. People pick up on how to use it efficiently, and it's great for organizing ideas more freely. This product is more challenging for some older audiences who are not accustomed to using a touchpad, but for most, it was very easy to use.
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Alternatives Considered
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
Read full review
Miro
I would say on par, but a better value than Mural, hence why our company changed contracts. And, at this time, much better than Microsoft Whiteboard. With that being said, Microsoft has a lot of money to throw at it to add more features and obviously syncs with other office programs. It may be something from a feature standpoint to look at.
Read full review
Scalability
Mattermost
No answers on this topic
Miro
Maybe is possible now so... Could be useful to manage in some way source code for the projects? not to edit so when we make solutions with different components in MIro, maybe each component could redirect to the source code of this component
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Return on Investment
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
Read full review
Miro
  • I currently save around two to three hours a week now doing administrative tasks. It has saved the need for sending some emails and holding meetings.
  • I trust that I won't miss anything from my team now that we are all in sync with this tool. No more pouring over document comments in Office 365, Emails, Jira tasks, etc. It's all in one place, and can combine all of those other tools there as well with its elegant linking approach.
  • Starting projects and leading others is easy with these persistent and real time updates during meetings. No more "circling back on that point" because it is addressed right now!
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ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.