Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Miro
Score 9.2 out of 10
N/A
Miro provides a visual workspace for innovation, where distributed teams can build the future together. Miro counts more than 90 million users, who improve product development, speed up time to market, and ensure that new products deliver on customer needs.
$10
per month per user
Pricing
Mattermost
Miro
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
1. Free - To discover what Miro can do. Always free
$0
2. Starter - Unlimited and private boards with essential features
$8
per month (billed annually) per user
3. Business - Scales collaboration with advanced features and security
$16
per month (billed annually) per user
4. Enterprise - For work across the entire organization, with support, security and control, to scale
contact sales
annual billing per user
Offerings
Pricing Offerings
Mattermost
Miro
Free Trial
Yes
Yes
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
Optional
Additional Details
—
Monthly billing also available at $10 per month for the Starter plan, or $20 for the Business plan.
Besides, Notion and Mattermost, I also use Arc browser. Miro is very useful for sketching ideas, concepts, presenting, brainstorming. I use Arc as a really nice powerful browser and organisation of tabs, Mattermost for communication within teams, and Notion for note-taking. All …
Lucidchart, Microsoft Visio, diagrams.net, Google Drawings, Canva, Google Jamboard, Mural Many of the applications listed above are really great at some things, and not so much at others. Visio is great for creating diagrams, but not as great with images, connecting documents, …
to be honest, this is the company's level decision which I am not part of. In my perspective, maybe FigJam comes to the game a little late so it's costly to transition to another similar tool. In another word, unless FigJam did a significantly better job than Miro, I don't see …
Miro does a better job of rapidly updating and adding new functionality / iterating on existing functionality. One thing I do like about MURAL, however, is the ability to anonymize users, which is a big deal and could help us obtain more honest and candid feedback from people.
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
I will always recommend Miro for most collaboration and visual workshops or meetings. Often I use it as a great cut and paste whiteboard to collect information / insights or even analyse interviews with customers. It's great for visual thinkers/learners. I won't recommend Miro as a planning tool with deadlines, as a CRM replacement (most of the time) or a follow up tool. Nor as a dashboard, but great as a 'design'/discussion tool for how that dashboard should look/work.
Support for Japanese text is lacking needs to improve. Sticky notes below a certain character threshold do not have their text automatically resized to fill the note, causing legibility issues.
I feel the generative AI features are attempting to do my work for me, not help me do my own work myself. I've yet to encounter a Gen AI function that didn't just lengthen the amount of time a task required.
I can't see a way for more than one facilitator to access admin functions like showing/hiding frames, changing music, starting the timer, etc.
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
There is no other tool like Miro for process Mapping in particular. I've tried PowerPoint, Word, and other programs, but when collaborating virtually on how to improve a process, Miro has all of the tools and more to enable successful mapping. The colors, different types of shapes and text books, along with the ability to integrate different documents and other functionality, make it ideal for this purpose. In a virtual world, it's a must-have.
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
I would rate Miro's overall usability a 10 as well. The platform's intuitive design and user-friendly interface make it incredibly easy to navigate and use, even for those who are new to it. The drag-and-drop functionality, along with a wide range of templates and tools, allows for seamless collaboration and creativity. Additionally, the real-time collaboration features enable our team to work together efficiently, regardless of location. The integration with other tools we use daily further enhances our workflow, making Miro an indispensable part of our toolkit. Overall, Miro's usability has significantly improved our productivity and collaboration, making it a top choice for our team.
I only give a 9/10 because of the speed at which it loads. I have never experienced issues with Miro logging me out early, or some other technical issue causing the program to crash, or even it just loading in perpetuity without ever actually coming up (unlike other programs such as SFDC). It take a minute for all of my boards to come up after I click on it in my favorites, but besides that, it's all good.
I took the loading quickly to be related to availability which I commented on before, so ditto with those comment on load time here. Although to reemphasize, Miro doesn't crash or just refuse to load like some other programs. The weak point of Miro for me is integration of files like Word, Excel, or PowerPoint (especially the later two). When you embed these, it gets slow, and complicated to bring them up while you're in the application.
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
We have never reached out to or contacted support because Miro's platform has been incredibly intuitive and user-friendly. The comprehensive resources available, such as tutorials, documentation, and community forums, have provided all the guidance we needed. The seamless integration with our existing tools and the reliability of the platform have ensured that we rarely encounter issues that require external assistance. This self-sufficiency has allowed us to focus more on our projects and collaboration without interruptions. Overall, our experience with Miro has been smooth and efficient, eliminating the need for additional support
There was a series of webinars which Miro hosted with our organization that went over the basics, then progressively became more advanced with additional sections. The instructors were knowledgeable, and provided examples throughout the sessions, as well as answered peoples' questions. There was ample time and experience on the calls to cover a range of topics. The instructors were also very friendly and sociable, as well as honest. Of course Miro isn't a "God-tool" that does absolutely everything, but the instructors were aware and emphasized the strengths where Miro had them and sincerely accepted feedback.
As per current org we are using it as a Enterprise plan and it's very easy to implement for the larger team! Based on the team requirement we provide user and role based access control which is Miro does perfectly! We integrated it with Jira software for use cases purpose. We also integrated with Slack tool and establishing workflows. We manage the org level etiquette.
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
Miro is the best product out of these options for collaborative brainstorming and presentation. Miro has the best organization tools when it comes to tables, kanban, etc. all in one place alongside a visual workboard. Each of these products beats Miro at specific aspects, but Miro is the best overall product for simultaneously and asynchronously coordinating a creative project with a medium sized team.
Miro is great for scaling. In every department and subdivision across my entire organization, there is someone using it. From Sales to marketing, to manufacturing and operations; and even in legal and finance, there isn't a process or a department that is not using Miro, and if they aren't, they're missing out! Even at the highest to the lowest levels of the organization, it is essential for virtual collaboration.
I can't speak to improvement; I can only talk to it about enabling what was previously impossible: collaboration on whiteboarding activities and diagram building.
the ROI has been increasing visibility on important topics to my team with other teams.
Not sure about ROI, but having Miro or not is the difference between doing business or not for me.
