Mattermost vs. Skype for Business / Lync (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Skype for Business / Lync (discontinued)
Score 7.7 out of 10
N/A
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
Pricing
MattermostSkype for Business / Lync (discontinued)
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
No answers on this topic
Offerings
Pricing Offerings
MattermostSkype for Business / Lync (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
MattermostSkype for Business / Lync (discontinued)
Considered Both Products
Mattermost
Chose Mattermost
Skype is a light version when compared to Mattermost. Skype is easy to login (using username and password). Whereas, Mattermost login or setup or configuration is way different from Skype. We wanted to integrate with Jumpcloud for various reasons, so we have selected Mattermost …
Chose Mattermost
Slack got very expensive and limited for the use we expected and also for the economic resources of the company. Mattermost allows custom modifications, and its interface is very similar to Slack, so we didn't need much time to adapt to it. We've been using Mattermost for 3 …
Skype for Business / Lync (discontinued)

No answer on this topic

Features
MattermostSkype for Business / Lync (discontinued)
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
7.9
45 Ratings
3% above category average
Skype for Business / Lync (discontinued)
-
Ratings
Task Management6.933 Ratings00 Ratings
Gantt Charts7.59 Ratings00 Ratings
Scheduling7.69 Ratings00 Ratings
Workflow Automation7.226 Ratings00 Ratings
Mobile Access8.742 Ratings00 Ratings
Search8.924 Ratings00 Ratings
Visual planning tools8.511 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.3
48 Ratings
4% above category average
Skype for Business / Lync (discontinued)
-
Ratings
Chat9.548 Ratings00 Ratings
Notifications8.348 Ratings00 Ratings
Discussions9.146 Ratings00 Ratings
Surveys9.329 Ratings00 Ratings
Internal knowledgebase7.132 Ratings00 Ratings
Integrates with GoToMeeting7.78 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.012 Ratings00 Ratings
Integrates with Outlook7.58 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
9.0
28 Ratings
13% above category average
Skype for Business / Lync (discontinued)
-
Ratings
Versioning7.911 Ratings00 Ratings
Video files9.422 Ratings00 Ratings
Audio files9.422 Ratings00 Ratings
Document collaboration8.018 Ratings00 Ratings
Access control9.922 Ratings00 Ratings
Advanced security features8.919 Ratings00 Ratings
Integrates with Google Drive8.212 Ratings00 Ratings
Device sync9.916 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Mattermost
-
Ratings
Skype for Business / Lync (discontinued)
8.0
195 Ratings
1% above category average
High quality audio00 Ratings9.0191 Ratings
High quality video00 Ratings9.0185 Ratings
Low bandwidth requirements00 Ratings5.1181 Ratings
Mobile support00 Ratings9.0146 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Mattermost
-
Ratings
Skype for Business / Lync (discontinued)
7.1
191 Ratings
10% below category average
Desktop sharing00 Ratings9.0191 Ratings
Whiteboards00 Ratings5.1120 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Mattermost
-
Ratings
Skype for Business / Lync (discontinued)
9.3
188 Ratings
13% above category average
Calendar integration00 Ratings9.9174 Ratings
Meeting initiation00 Ratings9.5182 Ratings
Integrates with social media00 Ratings8.182 Ratings
Record meetings / events00 Ratings9.0143 Ratings
Slideshows00 Ratings9.9115 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Mattermost
-
Ratings
Skype for Business / Lync (discontinued)
7.5
173 Ratings
8% below category average
Live chat00 Ratings8.5171 Ratings
Audience polling00 Ratings7.094 Ratings
Q&A00 Ratings7.094 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Mattermost
-
Ratings
Skype for Business / Lync (discontinued)
6.9
156 Ratings
15% below category average
User authentication00 Ratings9.0142 Ratings
Participant roles & permissions00 Ratings8.5148 Ratings
Confidential attendee list00 Ratings3.2109 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Mattermost
-
Ratings
Skype for Business / Lync (discontinued)
7.8
1 Ratings
1% above category average
Video conferencing00 Ratings7.01 Ratings
Audio conferencing00 Ratings8.01 Ratings
Video screen sharing00 Ratings8.01 Ratings
Instant messaging00 Ratings8.01 Ratings
Best Alternatives
MattermostSkype for Business / Lync (discontinued)
Small Businesses
Stackby
Stackby
Score 9.1 out of 10
ClickMeeting
ClickMeeting
Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Webex Meetings
Webex Meetings
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MattermostSkype for Business / Lync (discontinued)
Likelihood to Recommend
8.3
(50 ratings)
8.5
(198 ratings)
Likelihood to Renew
6.6
(7 ratings)
9.0
(7 ratings)
Usability
6.4
(6 ratings)
9.0
(14 ratings)
Support Rating
8.0
(9 ratings)
8.5
(40 ratings)
Implementation Rating
8.0
(1 ratings)
7.0
(2 ratings)
Ease of integration
6.7
(35 ratings)
-
(0 ratings)
User Testimonials
MattermostSkype for Business / Lync (discontinued)
Likelihood to Recommend
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
Read full review
Discontinued Products
Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
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Pros
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
Read full review
Discontinued Products
  • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
  • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
  • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
  • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
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Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Discontinued Products
  • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
  • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
  • Statuses sometimes are unreliable and do not display correctly .
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Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Discontinued Products
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
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Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Discontinued Products
Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
Read full review
Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Discontinued Products
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
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Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
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Discontinued Products
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
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Alternatives Considered
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
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Discontinued Products
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
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Return on Investment
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
Read full review
Discontinued Products
  • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
  • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.