What users are saying about
11 Ratings
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Top Rated
2012 Ratings
11 Ratings
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Score 8.3 out of 100

Skype for Business

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Top Rated
2012 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

Mattermost

Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.
Anonymous | TrustRadius Reviewer

Skype for Business

You may be wondering why to choose Skype for Business and pay for Skype when there is also a free option. The free Skype doesn't come with features that would be helpful to a big group as it only has the capability to connect less than 25 participants in any one meeting. If you have a large group of employees that need to meet, Skype for Business is definitely worth the upgrade.
Sarah Bandy | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Mattermost
6.9
Skype for Business
Task Management
Mattermost
7.0
Skype for Business
Gantt Charts
Mattermost
6.0
Skype for Business
Scheduling
Mattermost
7.0
Skype for Business
Workflow Automation
Mattermost
5.0
Skype for Business
Mobile Access
Mattermost
8.5
Skype for Business
Search
Mattermost
7.8
Skype for Business

Communication

Mattermost
8.0
Skype for Business
Chat
Mattermost
9.7
Skype for Business
Notifications
Mattermost
8.7
Skype for Business
Discussions
Mattermost
9.3
Skype for Business
Surveys
Mattermost
7.0
Skype for Business
Internal knowledgebase
Mattermost
6.0
Skype for Business
Integrates with Gmail and Google Hangouts
Mattermost
7.0
Skype for Business

File Sharing & Management

Mattermost
7.3
Skype for Business
Versioning
Mattermost
8.0
Skype for Business
Video files
Mattermost
6.4
Skype for Business
Audio files
Mattermost
6.7
Skype for Business
Document collaboration
Mattermost
8.6
Skype for Business
Access control
Mattermost
7.6
Skype for Business
Advanced security features
Mattermost
7.0
Skype for Business
Integrates with Google Drive
Mattermost
8.0
Skype for Business
Device sync
Mattermost
6.0
Skype for Business

Performance & Compatibility of Online Events Software

Mattermost
Skype for Business
7.5
High quality audio
Mattermost
Skype for Business
8.2
High quality video
Mattermost
Skype for Business
7.9
Low bandwidth requirements
Mattermost
Skype for Business
6.8
Mobile support
Mattermost
Skype for Business
7.1

Screen Sharing

Mattermost
Skype for Business
8.0
Desktop sharing
Mattermost
Skype for Business
8.3
Whiteboards
Mattermost
Skype for Business
7.6

Online Meetings / Events

Mattermost
Skype for Business
7.9
Calendar integration
Mattermost
Skype for Business
8.7
Meeting initiation
Mattermost
Skype for Business
8.4
Integrates with social media
Mattermost
Skype for Business
6.9
Record meetings / events
Mattermost
Skype for Business
7.6
Slideshows
Mattermost
Skype for Business
8.1

Online Events Collaboration

Mattermost
Skype for Business
7.9
Live chat
Mattermost
Skype for Business
8.4
Audience polling
Mattermost
Skype for Business
7.8
Q&A
Mattermost
Skype for Business
7.5

Online Events Security

Mattermost
Skype for Business
7.9
User authentication
Mattermost
Skype for Business
8.0
Participant roles & permissions
Mattermost
Skype for Business
7.7
Confidential attendee list
Mattermost
Skype for Business
8.0

Pros

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

Skype for Business

  • It offers work tools that manage to maintain a stable connection and quality in each individual and group call.
  • Allows sharing the computer screen for excellent communication.
  • It is a tool that adapts to the current business dynamics that requires it to be efficient in communication through rapid and assertive communication with clients or interested parties.
  • Video calls for the organization of work meetings have become a common experience in smart organizations because they understand that in order to adapt to a constantly changing world they must use more effective work tools.
  • You can make individual and group video calls, send images, emoticons, text messages, voice messages, share files, share the screen in two or group with other communication tools.
Exson Meza | TrustRadius Reviewer

Cons

Mattermost

  • UI glitches were frequent occurrences
  • Base pricing is competitive with Slack, but enterprise features come at a hefty price
  • Webhooks are cumbersome to set up compared to Slack
Anonymous | TrustRadius Reviewer

Skype for Business

  • Having multiple Chats/Conversations open, make Skype unresponsive from time to time. Sometimes it has tendencies of crashing even on high-end machines.
  • Grouping chats - Works well, however, there is no option to group appointed meeting conversation with other regular conversations/chats that were not initiated by calendar event.
  • Should be able to have some themes to choose from. Microsoft is going for a dark theme in Windows insider program. Personal Skype already has it why wouldn't Skype for business have it? It is pleasant to the eye, at least in my opinion and for my eyes.
Stefan Trbojevic | TrustRadius Reviewer

Likelihood to Renew

Mattermost

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 9.0
Based on 7 answers
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
Emiliano Monterubbianesi | TrustRadius Reviewer

Usability

Mattermost

Mattermost 7.3
Based on 3 answers
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
María Lucía Santagata | TrustRadius Reviewer

Skype for Business

Skype for Business 7.6
Based on 13 answers
Skype for Business is great for instant messaging, with some minor issues. It has an acceptable quality for audio and video conferencing. Its integration with Microsoft Office is a big plus.The one that is a real setback is the screen sharing during conferences, which can be really annoying to watch if it doesn't disconnect too often.
Cristian Bodnarasec | TrustRadius Reviewer

Support Rating

Mattermost

Mattermost 7.8
Based on 7 answers
Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.
Anonymous | TrustRadius Reviewer

Skype for Business

Skype for Business 7.9
Based on 42 answers
As every team has strengths and weaknesses, I believe that every team can improve on points such as speed, practicality, communication. I haven't had many occurrences for which I needed Skype support, but the ones I did have were well attended to and got resolved.
Layon Domiciano | TrustRadius Reviewer

Implementation Rating

Mattermost

No score
No answers yet
No answers on this topic

Skype for Business

Skype for Business 7.0
Based on 2 answers
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
Greg Golding | TrustRadius Reviewer

Alternatives Considered

Mattermost

Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.
Angela Goldsmith, PMP | TrustRadius Reviewer

Skype for Business

I have used Google Hangouts previously, and I believe that Skype is a better service. It is intertwined with the calendar. Also, when installing it as part of the Office 365 package, it is only a second install. I also like how it saves the messages within Outlook. Skype for Business also uses end to end encryption. This makes all business communication more secure than Google Hangouts
Marie Rodriguez | TrustRadius Reviewer

Return on Investment

Mattermost

  • Install, deploy and forget, as the setup was very easy
  • Mattermost has neither had a positive nor negative impact on business objectives
Jaideep Tibrewala | TrustRadius Reviewer

Skype for Business

  • Using Skype for Business has allowed our sellers to collaborate with clients all over the world quickly and effectively, ultimately encouraging positive client relationships.
  • The ability to train our sellers and excellence teams across the globe has been undeniably helpful in communicating the latest business developments and seller strategies.
Sondra Kinder | TrustRadius Reviewer

Pricing Details

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Skype for Business

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Mattermost
8.4
Skype for Business
8.3

Likelihood to Renew

Mattermost
Skype for Business
9.0

Usability

Mattermost
7.3
Skype for Business
7.6

Support Rating

Mattermost
7.8
Skype for Business
7.9

Implementation Rating

Mattermost
Skype for Business
7.0

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