Mattermost vs. Skype for Business, now part of Microsoft Teams

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Skype for Business, now part of Microsoft Teams
Score 7.5 out of 10
N/A
Skype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
Pricing
MattermostSkype for Business, now part of Microsoft Teams
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
No answers on this topic
Offerings
Pricing Offerings
MattermostSkype for Business, now part of Microsoft Teams
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
MattermostSkype for Business, now part of Microsoft Teams
Considered Both Products
Mattermost
Chose Mattermost
Skype is a light version when compared to Mattermost. Skype is easy to login (using username and password). Whereas, Mattermost login or setup or configuration is way different from Skype. We wanted to integrate with Jumpcloud for various reasons, so we have selected Mattermost …
Chose Mattermost
Slack got very expensive and limited for the use we expected and also for the economic resources of the company. Mattermost allows custom modifications, and its interface is very similar to Slack, so we didn't need much time to adapt to it. We've been using Mattermost for 3 …
Skype for Business, now part of Microsoft Teams

No answer on this topic

Top Pros
Top Cons
Features
MattermostSkype for Business, now part of Microsoft Teams
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
8.4
29 Ratings
7% above category average
Skype for Business, now part of Microsoft Teams
-
Ratings
Task Management7.419 Ratings00 Ratings
Gantt Charts8.311 Ratings00 Ratings
Scheduling8.311 Ratings00 Ratings
Workflow Automation7.614 Ratings00 Ratings
Mobile Access8.728 Ratings00 Ratings
Search9.625 Ratings00 Ratings
Visual planning tools8.813 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.8
31 Ratings
9% above category average
Skype for Business, now part of Microsoft Teams
-
Ratings
Chat9.831 Ratings00 Ratings
Notifications8.331 Ratings00 Ratings
Discussions9.429 Ratings00 Ratings
Surveys8.918 Ratings00 Ratings
Internal knowledgebase9.117 Ratings00 Ratings
Integrates with GoToMeeting8.410 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.614 Ratings00 Ratings
Integrates with Outlook8.110 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
8.9
29 Ratings
9% above category average
Skype for Business, now part of Microsoft Teams
-
Ratings
Versioning8.813 Ratings00 Ratings
Video files9.123 Ratings00 Ratings
Audio files9.123 Ratings00 Ratings
Document collaboration8.919 Ratings00 Ratings
Access control8.924 Ratings00 Ratings
Advanced security features8.421 Ratings00 Ratings
Integrates with Google Drive8.714 Ratings00 Ratings
Device sync9.218 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Mattermost
-
Ratings
Skype for Business, now part of Microsoft Teams
7.5
193 Ratings
6% below category average
High quality audio00 Ratings8.0189 Ratings
High quality video00 Ratings7.7184 Ratings
Low bandwidth requirements00 Ratings6.5181 Ratings
Mobile support00 Ratings7.8145 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Mattermost
-
Ratings
Skype for Business, now part of Microsoft Teams
8.5
190 Ratings
6% above category average
Desktop sharing00 Ratings8.7190 Ratings
Whiteboards00 Ratings8.2119 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Mattermost
-
Ratings
Skype for Business, now part of Microsoft Teams
7.8
187 Ratings
5% below category average
Calendar integration00 Ratings8.1173 Ratings
Meeting initiation00 Ratings8.1181 Ratings
Integrates with social media00 Ratings7.683 Ratings
Record meetings / events00 Ratings7.5142 Ratings
Slideshows00 Ratings7.7114 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
Mattermost
-
Ratings
Skype for Business, now part of Microsoft Teams
8.5
172 Ratings
1% above category average
Live chat00 Ratings9.1170 Ratings
Audience polling00 Ratings8.493 Ratings
Q&A00 Ratings8.093 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Mattermost
-
Ratings
Skype for Business, now part of Microsoft Teams
8.0
155 Ratings
5% below category average
User authentication00 Ratings8.1141 Ratings
Participant roles & permissions00 Ratings7.9147 Ratings
Confidential attendee list00 Ratings8.0109 Ratings
Best Alternatives
MattermostSkype for Business, now part of Microsoft Teams
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
ClickMeeting
ClickMeeting
Score 9.3 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Google Meet
Google Meet
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MattermostSkype for Business, now part of Microsoft Teams
Likelihood to Recommend
9.4
(32 ratings)
8.5
(196 ratings)
Likelihood to Renew
10.0
(3 ratings)
9.0
(7 ratings)
Usability
5.0
(4 ratings)
9.0
(14 ratings)
Support Rating
7.1
(8 ratings)
8.5
(40 ratings)
Implementation Rating
-
(0 ratings)
7.0
(2 ratings)
Ease of integration
8.1
(19 ratings)
-
(0 ratings)
User Testimonials
MattermostSkype for Business, now part of Microsoft Teams
Likelihood to Recommend
Mattermost
Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to
Read full review
Microsoft
Skype is useful for collaborations across distances, including work from home, as well as a more convenient way to communicate with a large group of people. Skype is also useful to communicate with specific parties quickly, rather than relying on cellular service in areas where not as available. Skype is less useful if the team does not use computers , tablets, smartphones, etc in daily workflow as it would rarely be used.
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Pros
Mattermost
  • We collaborate as a team with great efficiency and ease, we solve any problem or need together through the Mattermost chat.
  • Communication is made regardless of the distance where my colleagues are, it is very fast and does not slow down the progress of our work.
  • We can create many channels and be more efficient, we enhance the internal productivity of each department.
Read full review
Microsoft
  • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
  • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
  • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
  • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
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Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Read full review
Microsoft
  • Probably the biggest area is the video element as it has historically struggled in this area.
  • The need to be forced to federate with another organisation by providing yours and enabling the other organisation settings is a bit tedious but once done, allows for simple collaboration between third-parties.
  • Functionality wise, as it's an older product and being superseded by MS Teams, it feels as if it's run its course but was very good for what it does/did at the time.
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Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Microsoft
The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
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Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Microsoft
Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
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Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Microsoft
I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
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Implementation Rating
Mattermost
No answers on this topic
Microsoft
Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
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Alternatives Considered
Mattermost
Before Mattermost, we used Stride first, and then Slack as our communication platform. Stride got discontinued so it is not comparable, but Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.
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Microsoft
For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
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Return on Investment
Mattermost
  • Very high performing data migration functions and easy to navigate.
  • Creating analytics on multiple big data is a very simple and reliable report with multiple benefits.
  • Collaboration is effective, and easy project documentation.
  • Lead generation is excellent and easy on access control management.
Read full review
Microsoft
  • We almost lost our biggest client because of the poor performance early on in our implementation...the online meetings were poor quality for audio and bandwidth refreshing
  • Many of the employees in our company disliked the quality so much, they started to sign up for free Cisco WebEx accounts to use instead
  • The majority of employees in our company lost trust in our CTO because of his decision to switch from Cisco WebEx to Skype for Business
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.