Mattermost vs. Trello

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Trello
Score 8.3 out of 10
N/A
Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.
$12.50
per user/per month
Pricing
MattermostTrello
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Business Class
$12.50
per user/per month
Enterprise
$17.50
per user/per month
Free
Forever Free
Offerings
Pricing Offerings
MattermostTrello
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
MattermostTrello
Considered Both Products
Mattermost
Chose Mattermost
Slack is by far my personal favorite due to the age of the platform and the maturity of the features. Mattermost is a close 2nd-
Trello

No answer on this topic

Features
MattermostTrello
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
7.9
45 Ratings
3% above category average
Trello
8.5
220 Ratings
11% above category average
Task Management6.933 Ratings9.4220 Ratings
Gantt Charts7.59 Ratings7.273 Ratings
Scheduling7.69 Ratings9.0167 Ratings
Workflow Automation7.126 Ratings8.1141 Ratings
Mobile Access8.742 Ratings9.1191 Ratings
Search9.024 Ratings00 Ratings
Visual planning tools8.511 Ratings00 Ratings
Resource Management00 Ratings9.3183 Ratings
Team Collaboration00 Ratings9.0216 Ratings
Support for Agile Methodology00 Ratings8.7146 Ratings
Support for Waterfall Methodology00 Ratings7.5114 Ratings
Document Management00 Ratings8.3157 Ratings
Email integration00 Ratings7.7145 Ratings
Timesheet Tracking00 Ratings9.587 Ratings
Change request and Case Management00 Ratings8.9101 Ratings
Budget and Expense Management00 Ratings8.072 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.3
48 Ratings
5% above category average
Trello
-
Ratings
Chat9.548 Ratings00 Ratings
Notifications8.348 Ratings00 Ratings
Discussions9.146 Ratings00 Ratings
Surveys9.429 Ratings00 Ratings
Internal knowledgebase7.332 Ratings00 Ratings
Integrates with GoToMeeting7.78 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.012 Ratings00 Ratings
Integrates with Outlook7.58 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
9.0
28 Ratings
13% above category average
Trello
-
Ratings
Versioning7.911 Ratings00 Ratings
Video files9.422 Ratings00 Ratings
Audio files9.422 Ratings00 Ratings
Document collaboration8.018 Ratings00 Ratings
Access control9.822 Ratings00 Ratings
Advanced security features8.919 Ratings00 Ratings
Integrates with Google Drive8.212 Ratings00 Ratings
Device sync9.916 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Mattermost
-
Ratings
Trello
5.8
71 Ratings
26% below category average
Quotes/estimates00 Ratings6.149 Ratings
Invoicing00 Ratings5.142 Ratings
Project & financial reporting00 Ratings6.557 Ratings
Integration with accounting software00 Ratings5.643 Ratings
Best Alternatives
MattermostTrello
Small Businesses
Stackby
Stackby
Score 9.2 out of 10
Stackby
Stackby
Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.6 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MattermostTrello
Likelihood to Recommend
8.3
(50 ratings)
9.3
(220 ratings)
Likelihood to Renew
6.6
(7 ratings)
9.9
(6 ratings)
Usability
6.3
(6 ratings)
9.3
(58 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.0
(9 ratings)
9.9
(81 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
8.0
(1 ratings)
8.0
(2 ratings)
Configurability
-
(0 ratings)
5.0
(1 ratings)
Ease of integration
6.7
(35 ratings)
-
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
MattermostTrello
Likelihood to Recommend
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
Read full review
Atlassian
Trello is great for cross-team communication and intra-team organization. It's simple to get setup, with flexible tools that give businesses control over how to make Trello work the best for them. It is an amazing platform for operations tracking, project management, and even organizing customer service requests for a smaller business.
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Pros
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
Read full review
Atlassian
  • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
  • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
  • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
Read full review
Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Read full review
Atlassian
  • I use colour coding a lot so I would like a wider range of colour options.
  • Also as a visual thinker I would like to be able to easily add images to cards.
  • I would like to be able to attach a wider range of file formats to cards.
Read full review
Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Atlassian
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
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Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Atlassian
I am technology illiterate, it's my Achilles heel and this program is so easy to use. I have been utilizing it for a decade now. It makes organizing and prioritizing my life, my work, my business, my kids life, etc so much more manageable and without having to hold on to a bunch of into in my head. I can find it and locate it quickly and easily in Trello.
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Reliability and Availability
Mattermost
No answers on this topic
Atlassian
yes always support available when I need it!
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Performance
Mattermost
No answers on this topic
Atlassian
Never experienced issues with the above!
Read full review
Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Atlassian
I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
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In-Person Training
Mattermost
No answers on this topic
Atlassian
It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
Read full review
Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
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Atlassian
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
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Alternatives Considered
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
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Atlassian
I also use Whatsapp chat as a task management tool. Whatsapp group chat is very convenient for assigning tasks and making follow-ups. Trello currently lacks here. Whatsapp chat is also way more handy and user-friendly than Trello, because of its better interface and engagement. But Trello has better task organization than WhatsApp chat task management.
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Scalability
Mattermost
No answers on this topic
Atlassian
Feels like anyone across the org (no matter their location) can use the tool easily!
Read full review
Professional Services
Mattermost
No answers on this topic
Atlassian
Not sure if we use those
Read full review
Return on Investment
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
Read full review
Atlassian
  • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
  • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
  • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
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ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.