McGraw-Hill Connect vs. SurveyMonkey

For institutions and students who do not want to own books or engage in a majority of in-class only lecture material. Ideally it makes course material cheaper as digital assets, but some people still prefer the more tangible assets. Participants will like the product if they want a more online learning experience.

Incentivized

SurveyMonkey is well suited for external, professional, client-facing forms and complex question types. I've tried generating forms on HubSpot, and it's not nearly as intuitive or clean-looking, and not all question types are supported (e.g. Likert scales). For quick, internal forms that don't need to be as pretty or professional, I find that Google Forms is the quickest and easiest to pull together, especially since it has a single, universal respondent link. If I wanted to embed a link in a mass email, SurveyMonkey doesn't allow multiple respondents to use the same link on my plan.

Incentivized

• Integration with Canvas is seamless and easy to use.
• Assignment completion, for students, is straightforward and easy to use.
• The SmartBook allows students to read as they are tested with questions and this helps them learn the material easily without having first trying to read, memorize a chapter and then answer questions.

Incentivized

• Keeps identifiable information anonymous.
• Being able to close the survey at a set time without having to remember to do so.
• Takes the guess work out of response collecting.
• Makes it easy to categorize responses within the same survey. Being able to add tags to open-ended questions makes it easy for us to identify patterns in responses.
• An array of survey options and questions.
• An all around great product that meets multiple needs.
• Can have multiple collectors for the same survey to included manual input.

• The ebook is not a real ebook, it's really just a web page, or a series of webpages. It can only be accessed through MH Connect, therefore, when logging into the system. A real eBook would be able to be accessed as such-- on a Kindle or other e-Reader, or on a desktop eBook reader. The interface for this is also not very dynamic, just kind of obnoxious and Web 1.0.
• Limited learning tools beyond simple exercises, at least from what I saw.
• Terrible customer service. Long wait times with representatives who do not seem to understand their own product and cannot seem to answer very basic questions.
• Hard to get resolution for basic problems.

• I would like to have more customizable options for branding it to our hospital colors. Some survey options allow you to enter html color codes. SurveyMonkey allows you to change colors and you have to pick from selected options.
• Embedding the surveys into a webpage, like WordPress is not as seamless as other services.

Incentivized

Compared to other competitors in the market (including a few I've used internally), if you're looking for a survey application, this one does the job and it's quite inexpensive too. Considering the fact that it comes with a handy mobile application too (on iOS and Android), you also get flexibility thrown in the deal too.

There is quite a steep learning curve in effectively navigating the site and using the resources. MGH seems to discourage integration with other sites, by only allowing links to their site rather than full assignment integration with grade pass back. Resources for teachers and students is good, but presentation format is different than many other programs, forcing both to learn another system.

Incentivized

It does everything a survey software should do, and it does it very well. I can't speak for how well it would work for a business that was surveying tens of thousands of people - but for a small business of 50 employees with a couple of thousand clients, it does everything it needs to do.

Incentivized

still to many limitations for more complex surveys --skips, filtered questions, etc.

Personally, I did not encounter McGraw-Hill support. However, I worked with colleagues who needed support and were able to receive in a timely manner. Overall, McGraw Hill Connect is user-friendly (at least from teacher interface) and easy to navigate, which minimizes the need to reach out for support. The help button is useful and provides plenty of immediate support.

Incentivized

I've never had to contact the SurveyMonkey customer care team directly, but they have a pretty good library of help articles on their website. Everything from designing and executing your survey to account and billing questions. I never had a need for further support from Survey Monkey.

Incentivized

Implementation not required.

McGraw-Hill is the most user-friendly and teacher-friendly for students and teachers. McGraw-Hill provided the online portion of learning that helped teachers provide the resources to students that were needed. Additionally, even though McGraw-Hill is wordy in its descriptions in the workbooks it was the least "wordy" of the other options provided to teachers, such as, Go Math.

Incentivized

SurveyMonkey is easier to customize and provides much more in depth analytics. SurveyMonkey also provides better templates providing us with a better presentation to our employees. SurveyMonkey also comes with a more trustworthy platform that ensures confidentiality, which is incredibly important to our employees and means we're getting more reliable results from the surveys.

Incentivized

• Improved efficiency from analysts looking to speed up the time it takes to do certain tasks.
• Less waste on searching and researching how to do certain concepts.
• Negative impact is use by individuals that can learn better through other methods that don't require activities.

Incentivized

• The speed at which we can develop, program, execute and generate actual usable results provides significant value, particularly when we need fresh numbers to illustrate a point.
• The fact that we can execute a research project so quickly means that new research is always a primary option when we're developing campaigns. That's a huge value proposition.

Incentivized