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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meta Business Suite

    Score7.4 out of 10
    N/AFormerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A

    Shopify

    Score8.7 out of 10
    N/AShopify is a commerce platform designed for both online stores and retail locations. Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

    $39

    per month

    Pricing
    Meta Business SuiteShopify
    Editions & Modules
    No answers on this topic
    Basic Shopify
    $39
    per month
    Grow
    $105
    per month
    Advanced
    $399
    per month
    Shopify Plus
    2,000
    per month
    Shopify Plus
    2,300
    per month
    Offerings
    Pricing Offerings
    Meta Business SuiteShopify
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A 25% discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    Meta Business SuiteShopify
    Considered Both Products
    Meta Platforms Inc
    Chose Meta Business Suite
    Facebook for Business has the best self-serve interface. It copied the capabilities and structure of Google and then surpassed it. They are the pioneers in the industry and the first to become compliant with iOS14.5, CCPA, GDPR and any other new regulations. We've found it hard …
    Incentivized
    Chose Meta Business Suite
    We use LinkedIn as well and though it is fantastic it's a little harder to use and only gears toward people who have businesses. Our products are for everyone so Facebook is a great way communicate with a wider group of people. Facebook is also easier to use when boosting and …
    Incentivized
    Shopify
    Chose Shopify
    I have been in e-commerce for over 15 years now, and Shopify is overall the best website platform that I have used. I have used AmeriCommerce, StoresOnline/Crexendo, BigCommerce, Weebly/Square, Wix, Wordpress, GoDaddy and others - Shopify is the best in most …
    Incentivized
    Chose Shopify
    No real comparison. I think Shopify is years ahead of what Facebook stores can do.
    Incentivized
    Chose Shopify
    I am semi familiar with Wix. I prefer the Shopify interface for its ease of functionality and I think the platform is just more realistic in terms of what a business wants to see on the back end.
    Incentivized
    Chose Shopify
    Shopify is so very affordable and cheap when considering competitors such as Webflow or Square Space. The fees associated with selling a product are the same as the PayPal processing fees and the monthly rate is just $29. It’s really a no-brainer for anyone that normally gets …
    Incentivized
    Chose Shopify
    Nobody else comes close to the features, bells and whistles, customer service, compatibility, and ease of use than Shopify, it is a no brainer. Shopify has thought of and implemented pretty much anything and every thing that a business would need, no matter what size or what …
    Incentivized
    Key User Insights
    Would buy again
    65%
    Would buy again
    15 Answers
    98%
    Would buy again
    80 Answers
    Delivers good value for the price
    85%
    Delivers good value for the price
    17 Answers
    97%
    Delivers good value for the price
    77 Answers
    Happy with the feature set
    70%
    Happy with the feature set
    16 Answers
    93%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    14 Answers
    93%
    Lived up to sales and marketing promises
    68 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    17 Answers
    95%
    Implementation went as expected
    69 Answers
    Features
    Meta Business SuiteShopify
    Listening/monitoring
    Comparison of Listening/monitoring features of Meta Business Suite and Shopify
    Feature
    Meta Business Suite
    6.6
    13 Ratings
    15% below category average
    Shopify
    -
    Ratings
    Boolean keyword searches7.08 Ratings00 Ratings
    Filtering out noise/spam6.510 Ratings00 Ratings
    Sentiment analysis6.810 Ratings00 Ratings
    Broad channel coverage6.312 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Meta Business Suite and Shopify
    Feature
    Meta Business Suite
    7.3
    15 Ratings
    11% below category average
    Shopify
    -
    Ratings
    Content planning and scheduling8.015 Ratings00 Ratings
    Audience targeting8.015 Ratings00 Ratings
    Content optimization7.212 Ratings00 Ratings
    Workflow management6.310 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Meta Business Suite and Shopify
    Feature
    Meta Business Suite
    7.1
    12 Ratings
    14% below category average
    Shopify
    -
    Ratings
    Automated routing and prioritization7.28 Ratings00 Ratings
    Customer interaction histories7.011 Ratings00 Ratings
    Bulk actions7.110 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Meta Business Suite and Shopify
    Feature
    Meta Business Suite
    7.4
    15 Ratings
    4% below category average
    Shopify
    -
    Ratings
    Lead generation7.614 Ratings00 Ratings
    Content marketing7.013 Ratings00 Ratings
    Paid media management7.714 Ratings00 Ratings
    Campaigns and promotions7.212 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Meta Business Suite and Shopify
    Feature
    Meta Business Suite
    8.5
    13 Ratings
    2% above category average
    Shopify
    -
    Ratings
    Twitter8.63 Ratings00 Ratings
    Facebook8.812 Ratings00 Ratings
    LinkedIn8.54 Ratings00 Ratings
    Google+8.54 Ratings00 Ratings
    Instagram8.413 Ratings00 Ratings
    Pinterest9.04 Ratings00 Ratings
    YouTube7.54 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Meta Business Suite and Shopify
    Feature
    Meta Business Suite
    8.1
    15 Ratings
    5% above category average
    Shopify
    -
    Ratings
    Campaign success analytics8.315 Ratings00 Ratings
    Real-time tracking8.015 Ratings00 Ratings
    Competitor analysis7.99 Ratings00 Ratings
    Account management
    Comparison of Account management features of Meta Business Suite and Shopify
    Feature
    Meta Business Suite
    8.1
    13 Ratings
    2% above category average
    Shopify
    -
    Ratings
    Role-based user permissions & privileges8.113 Ratings00 Ratings
    Mobile access8.012 Ratings00 Ratings
    Online Storefront
    Comparison of Online Storefront features of Meta Business Suite and Shopify
    Feature
    Meta Business Suite
    -
    Ratings
    Shopify
    8.4
    149 Ratings
    7% above category average
    Product catalog & listings00 Ratings8.7149 Ratings
    Product management00 Ratings8.2147 Ratings
    Bulk product upload00 Ratings8.3125 Ratings
    Branding00 Ratings8.6146 Ratings
    Mobile storefront00 Ratings9.1142 Ratings
    Product variations00 Ratings7.9139 Ratings
    Website integration00 Ratings8.7140 Ratings
    Visual customization00 Ratings8.7146 Ratings
    CMS00 Ratings7.6118 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Meta Business Suite and Shopify
    Feature
    Meta Business Suite
    -
    Ratings
    Shopify
    8.5
    141 Ratings
    10% above category average
    Abandoned cart recovery00 Ratings8.2131 Ratings
    Checkout user experience00 Ratings8.8139 Ratings
    Online Payment System
    Comparison of Online Payment System features of Meta Business Suite and Shopify
    Feature
    Meta Business Suite
    -
    Ratings
    Shopify
    9.4
    143 Ratings
    12% above category average
    eCommerce security00 Ratings9.4143 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Meta Business Suite and Shopify
    Feature
    Meta Business Suite
    -
    Ratings
    Shopify
    8.3
    146 Ratings
    8% above category average
    Promotions & discounts00 Ratings8.4140 Ratings
    Personalized recommendations00 Ratings8.432 Ratings
    SEO00 Ratings8.1135 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Meta Business Suite and Shopify
    Feature
    Meta Business Suite
    -
    Ratings
    Shopify
    8.1
    147 Ratings
    1% above category average
    Multi-site management00 Ratings6.719 Ratings
    Order processing00 Ratings9.0144 Ratings
    Inventory management00 Ratings7.6143 Ratings
    Shipping00 Ratings8.5135 Ratings
    Custom functionality00 Ratings8.7136 Ratings
    Best Alternatives
    Meta Business SuiteShopify
    Small Businesses
    Sendible
    Score7.2 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Shopify Plus
    Score8.9 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Meta Business SuiteShopify
    Likelihood to Recommend
    7.4
    (108 ratings)
    8.4
    (162 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    10.0
    (16 ratings)
    Usability
    6.7
    (17 ratings)
    8.3
    (16 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    3.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    10.0
    (4 ratings)
    10.0
    (3 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (4 ratings)
    10.0
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Meta Business SuiteShopify
    Likelihood to Recommend
    Meta Platforms Inc
    Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
    Incentivized
    Read full review
    Shopify
    Shopify allowed us to handle matrix items and combined listings. Both of which we could not do on our previous platform. There was some customization involved but overall, it did what we needed it to. The one downside was that if we want to change anything we would have to reload the entire set of matrix items manually.
    Incentivized
    Read full review
    Pros
    Meta Platforms Inc
    • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
    • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
    • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
    • Gives you placements and different ad types so you can get the most out of it.
    • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
    Incentivized
    Read full review
    Shopify
    • It's base security and integration with trusted security partners (such as NoFraud) is a game-changer when it comes to reliability and a "hands off approach" for our IT department. The up-time is also very good.
    • It offers a wide range of verified plugins that are (for the most part) easy to install and use for any specific scenario you're looking for.
    • It's Analytics area in the admin is actually nice and offers a wide variety of reports that you can run.
    Incentivized
    Read full review
    Cons
    Meta Platforms Inc
    • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
    • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
    • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
    Incentivized
    Read full review
    Shopify
    • I would love it if Shopify built an in house app which helped us post UGCs and social proof from platforms such as Instagram, Youtube etc. more seamlessly on our website. Right now, we are able to do it through third party apps but the look and feel is just okay.
    Incentivized
    Read full review
    Likelihood to Renew
    Meta Platforms Inc
    We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
    Incentivized
    Read full review
    Shopify
    Nothing we have used in the past or have seen thus far even comes close to offering what we get with Shopify Plus, especially for the price. You cannot even come close to getting what we are getting at the price we pay. We are beyond thrilled and Shopify Plus meets and exceeds all of our needs and expectations. We love it!
    Incentivized
    Read full review
    Usability
    Meta Platforms Inc
    Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
    Incentivized
    Read full review
    Shopify
    It is fairly easy to use Shopify regardless of what task you are attempting to perform. Most things are customizable to a degree without requiring coding ability. I have very limited coding experience and have still been able to navigate my way around changing features of the website that require edits to the code with the use of AI and trial-and-error. This previously wasn't possible with the WooCommerce platform.
    Incentivized
    Read full review
    Reliability and Availability
    Meta Platforms Inc
    I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
    Incentivized
    Read full review
    Shopify
    Shopify support is always available when you need them.
    Incentivized
    Read full review
    Performance
    Meta Platforms Inc
    There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
    Incentivized
    Read full review
    Shopify
    Shopify website speed is quite impressive. Even if we integrate couple apps, it does not hamper the site speed.
    Incentivized
    Read full review
    Support Rating
    Meta Platforms Inc
    I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
    Read full review
    Shopify
    In terms of support I give Shopify a 9 out of 10 because they're always very friendly and thorough, and they personally can't solve my problem for me they always point me in the proper direction with the proper information I need to move forward
    Incentivized
    Read full review
    Online Training
    Meta Platforms Inc
    No answers on this topic
    Shopify
    Shopify offered us several trainings to setup a Shopify store, how to build a brand, SEO, product photography etc. All this content have been super helpful in our journey.
    Incentivized
    Read full review
    Implementation Rating
    Meta Platforms Inc
    Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
    Incentivized
    Read full review
    Shopify
    Just start now and make the switch, the sooner the better. You will love it and it is really a simple process
    Incentivized
    Read full review
    Alternatives Considered
    Meta Platforms Inc
    Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
    Incentivized
    Read full review
    Shopify
    Big Commerce and SAP Hybris are two other platforms we've investigated and Shopify is by far easiest to use and customize. While it doesn't do everything out of the box, the apps do fill in many gaps. The cost however, is probably the biggest selling point against these other two options.
    Incentivized
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    Scalability
    Meta Platforms Inc
    This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
    Incentivized
    Read full review
    Shopify
    Shopify has basic to high-end plans. The plans grow with the brand`s growth and I love that about Shopify.
    Incentivized
    Read full review
    Return on Investment
    Meta Platforms Inc
    • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
    • This is a great platform to build new audiences or grow existing ones.
    • Building audience segments via pixel tracking is a huge win for this platform.
    Incentivized
    Read full review
    Shopify
    • It got the store up quickly so the client could start selling. She was previously selling products on Etsy and Facebook and wanted to consolidate everything onto one website, so the main thing Shopify solved was to reduce the store owner's time in managing all her products on multiple sites. Also, we had previously built a website on Wix with all the custom functionality and branding she needed - a truly great, high-end website - but it performed so slowly that it was unusable. So the speed at which Shopify can be set up and then works on the page is appreciable.
    • The website was manageable by the client - she could figure the system out herself after a while so she saved money on costs for hiring developers. She did have to hire developers to customize some of the plug-ins but costs are all relative; it wasn't a high investment compared to building a full e-commerce website. With the complexity and size of her product base and the functionality and branding she wanted to have in a website, and the potential of her business, she would have needed to invest well over $10,000 to get to where she really needs to be. In the end she kept the budget under $5000.00.
    • Costs kept climbing with plug-ins having to be added with everything. My client became more involved in building the website and began to try multiple plugins, and she did not have the skill base to evaluate the plugins functionalities so she chose plugins that did not do everything she needed, and then ended up paying the plugin developers to customize the plugins. So on one hand, it's pretty amazing to be able to bring up an e-commerce website as quickly as a week or so, but on the other hand if you need anything customized or deeper functionality in regards to product searching and filtering on the web page, and management on the backend, it quickly goes beyond the skills of the average person to manage, and above their expected budget as well. In the end my client really did not get anything close to the functionality for the website we had originally envisioned.
    • Shopify was the easiest way we could find to bring the client's products to a global market. We evaluated several other platforms and the functionality simple did not seem to be adequate, so Shopify seemed like the only solution that could do enough of what we needed and still stay within this client's budget. Really the problem in this project was not platform per se but that the budget wasn't large enough. Shopify managed to provide a solution for an ecommerce store with thousands of products on a tiny budget, so in the sense of pure functionality it provided the best value of all the platforms we evaluated. The solution still isn't big enough for this client's business though so, without having insights into this client's post-build sales results, my guess is that because her new website did not make her products easier to sort through, and she likely didn't have much more budget left to invest in SEO and other marketing of the website, her sales probably didn't increase substantially as a result of having built the website. So I think this project all in all did not likely have a high ROI.
    Incentivized
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    ScreenShots