Meta Business Suite vs. Slack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Meta Business Suite
Score 7.3 out of 10
N/A
Formerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A
Slack
Score 9.1 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
Meta Business SuiteSlack
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Meta Business SuiteSlack
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
Meta Business SuiteSlack
Considered Both Products
Meta Business Suite
Chose Meta Business Suite
I believe that Twitter Ads and Facebook for Business fill a very similar marketing space. Most of the users are browsing for recreational reasons and advertisements are mostly seen as an annoyance. It's very crucial to provide an add that is not just relevant to the user, but …
Chose Meta Business Suite
We decided to go with Facebook for Business based almost exclusively on the familiarity factor both from a building/admin perspective as well as from a user perspective. Ultimately, this has such a strong pull towards simplicity of use and implementation that it would still be …
Slack
Chose Slack
Slack is very light application and very easy to use.
It requires no effort in getting used to slack.
Features
Meta Business SuiteSlack
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Meta Business Suite
6.4
14 Ratings
17% below category average
Slack
-
Ratings
Boolean keyword searches6.69 Ratings00 Ratings
Filtering out noise/spam6.211 Ratings00 Ratings
Sentiment analysis6.711 Ratings00 Ratings
Broad channel coverage6.313 Ratings00 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Meta Business Suite
7.2
16 Ratings
11% below category average
Slack
-
Ratings
Content planning and scheduling7.816 Ratings00 Ratings
Audience targeting7.716 Ratings00 Ratings
Content optimization6.913 Ratings00 Ratings
Workflow management6.311 Ratings00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Meta Business Suite
6.8
13 Ratings
17% below category average
Slack
-
Ratings
Automated routing and prioritization7.09 Ratings00 Ratings
Customer interaction histories6.712 Ratings00 Ratings
Bulk actions6.811 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Meta Business Suite
7.3
16 Ratings
5% below category average
Slack
-
Ratings
Lead generation7.315 Ratings00 Ratings
Content marketing7.014 Ratings00 Ratings
Paid media management7.715 Ratings00 Ratings
Campaigns and promotions7.113 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Meta Business Suite
8.1
14 Ratings
3% below category average
Slack
-
Ratings
Twitter8.34 Ratings00 Ratings
Facebook8.613 Ratings00 Ratings
LinkedIn7.85 Ratings00 Ratings
Google+7.75 Ratings00 Ratings
Instagram8.314 Ratings00 Ratings
Pinterest8.35 Ratings00 Ratings
YouTube7.45 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Meta Business Suite
7.8
16 Ratings
1% above category average
Slack
-
Ratings
Campaign success analytics8.016 Ratings00 Ratings
Real-time tracking7.716 Ratings00 Ratings
Competitor analysis7.810 Ratings00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Meta Business Suite
7.5
14 Ratings
6% below category average
Slack
-
Ratings
Role-based user permissions & privileges7.614 Ratings00 Ratings
Mobile access7.413 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Meta Business Suite
-
Ratings
Slack
8.0
626 Ratings
3% above category average
Task Management00 Ratings7.7429 Ratings
Gantt Charts00 Ratings6.961 Ratings
Scheduling00 Ratings7.8362 Ratings
Workflow Automation00 Ratings8.1395 Ratings
Mobile Access00 Ratings9.4599 Ratings
Search00 Ratings8.3606 Ratings
Visual planning tools00 Ratings7.4274 Ratings
Communication
Comparison of Communication features of Product A and Product B
Meta Business Suite
-
Ratings
Slack
8.8
634 Ratings
10% above category average
Chat00 Ratings9.6633 Ratings
Notifications00 Ratings8.8630 Ratings
Discussions00 Ratings9.3618 Ratings
Surveys00 Ratings8.2411 Ratings
Internal knowledgebase00 Ratings7.8410 Ratings
Integrates with GoToMeeting00 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts00 Ratings8.7182 Ratings
Integrates with Outlook00 Ratings8.9120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Meta Business Suite
-
Ratings
Slack
8.5
601 Ratings
6% above category average
Versioning00 Ratings8.2325 Ratings
Video files00 Ratings8.3539 Ratings
Audio files00 Ratings8.5526 Ratings
Document collaboration00 Ratings8.0427 Ratings
Access control00 Ratings8.3410 Ratings
Advanced security features00 Ratings8.3361 Ratings
Integrates with Google Drive00 Ratings9.0211 Ratings
Device sync00 Ratings9.0453 Ratings
Best Alternatives
Meta Business SuiteSlack
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Meta Business SuiteSlack
Likelihood to Recommend
7.2
(109 ratings)
9.2
(629 ratings)
Likelihood to Renew
10.0
(7 ratings)
10.0
(25 ratings)
Usability
6.4
(17 ratings)
9.0
(248 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
3.0
(1 ratings)
10.0
(2 ratings)
Support Rating
10.0
(4 ratings)
9.9
(68 ratings)
Implementation Rating
10.0
(4 ratings)
8.8
(5 ratings)
Configurability
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Meta Business SuiteSlack
Likelihood to Recommend
Meta Platforms Inc
Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
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Salesforce
Slack is great for tracking commits to new coding projects. You can take parts of code that still need to be implemented later and easily search through the history of comments if there is something that goes wrong with a code commitment. It can be difficult for people that only like Teams to adjust to a new platform if you are using both to communicate.
Read full review
Pros
Meta Platforms Inc
  • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
  • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
  • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
  • Gives you placements and different ad types so you can get the most out of it.
  • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
Read full review
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
Read full review
Cons
Meta Platforms Inc
  • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
  • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
  • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
Read full review
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
Read full review
Likelihood to Renew
Meta Platforms Inc
We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
Read full review
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Usability
Meta Platforms Inc
Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
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Salesforce
My rating was 7. Its intuitive interface and user-friendly features like channels, threads, and integrations make it excellent for team communication and onboarding. However, its usability is held back by the resource-intensive desktop app and cluttered feeling in large workspaces. The mobile app's performance and unreliable notifications have also been noted as weaknesses.
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Reliability and Availability
Meta Platforms Inc
I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
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Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
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Performance
Meta Platforms Inc
There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
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Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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Support Rating
Meta Platforms Inc
I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
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Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
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Implementation Rating
Meta Platforms Inc
Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
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Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
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Alternatives Considered
Meta Platforms Inc
Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
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Salesforce
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
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Scalability
Meta Platforms Inc
This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
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Salesforce
No answers on this topic
Return on Investment
Meta Platforms Inc
  • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
  • This is a great platform to build new audiences or grow existing ones.
  • Building audience segments via pixel tracking is a huge win for this platform.
Read full review
Salesforce
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
Read full review
ScreenShots