Meta Business Suite vs. Trello

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Meta Business Suite
Score 7.3 out of 10
N/A
Formerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A
Trello
Score 8.4 out of 10
N/A
Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.
$6
per month per user
Pricing
Meta Business SuiteTrello
Editions & Modules
No answers on this topic
Standard
$6
per month per user
Premium
$12.50
per month per user
Enterprise
$17.50
per month per user
Free
Forever Free
Offerings
Pricing Offerings
Meta Business SuiteTrello
Free Trial
NoNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing and for larger numbers of users.
More Pricing Information
Community Pulse
Meta Business SuiteTrello
Considered Both Products
Meta Business Suite
Chose Meta Business Suite
Meta Business Suite is super easy, and it's also free compared to Hootsuite. Hootsuite, in comparison, can manage a wider variety of platforms, but Meta crushes it for any of its native platforms that you add to the account. If you have Instagram or Facebook, you must have Meta …
Trello
Chose Trello
I used Asana for a short time, but liked Trello more. It's just more visual and fun to use. Trello does the job, works pretty good and overall our team liked it, so we didn't try other tools. Also, it's great that Trello offers so many integrations with the tools we already use.
Features
Meta Business SuiteTrello
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Meta Business Suite
6.4
14 Ratings
17% below category average
Trello
-
Ratings
Boolean keyword searches6.69 Ratings00 Ratings
Filtering out noise/spam6.211 Ratings00 Ratings
Sentiment analysis6.711 Ratings00 Ratings
Broad channel coverage6.313 Ratings00 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Meta Business Suite
7.2
16 Ratings
11% below category average
Trello
-
Ratings
Content planning and scheduling7.816 Ratings00 Ratings
Audience targeting7.716 Ratings00 Ratings
Content optimization6.913 Ratings00 Ratings
Workflow management6.311 Ratings00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Meta Business Suite
6.8
13 Ratings
17% below category average
Trello
-
Ratings
Automated routing and prioritization7.09 Ratings00 Ratings
Customer interaction histories6.712 Ratings00 Ratings
Bulk actions6.811 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Meta Business Suite
7.3
16 Ratings
5% below category average
Trello
-
Ratings
Lead generation7.315 Ratings00 Ratings
Content marketing7.014 Ratings00 Ratings
Paid media management7.715 Ratings00 Ratings
Campaigns and promotions7.113 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Meta Business Suite
8.1
14 Ratings
3% below category average
Trello
-
Ratings
Twitter8.34 Ratings00 Ratings
Facebook8.613 Ratings00 Ratings
LinkedIn7.85 Ratings00 Ratings
Google+7.75 Ratings00 Ratings
Instagram8.314 Ratings00 Ratings
Pinterest8.35 Ratings00 Ratings
YouTube7.45 Ratings00 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Meta Business Suite
7.8
16 Ratings
1% above category average
Trello
-
Ratings
Campaign success analytics8.016 Ratings00 Ratings
Real-time tracking7.716 Ratings00 Ratings
Competitor analysis7.810 Ratings00 Ratings
Account management
Comparison of Account management features of Product A and Product B
Meta Business Suite
7.5
14 Ratings
6% below category average
Trello
-
Ratings
Role-based user permissions & privileges7.614 Ratings00 Ratings
Mobile access7.413 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Meta Business Suite
-
Ratings
Trello
8.5
222 Ratings
9% above category average
Task Management00 Ratings9.5222 Ratings
Resource Management00 Ratings9.3185 Ratings
Gantt Charts00 Ratings7.173 Ratings
Scheduling00 Ratings9.1168 Ratings
Workflow Automation00 Ratings8.2142 Ratings
Team Collaboration00 Ratings9.0218 Ratings
Support for Agile Methodology00 Ratings8.9147 Ratings
Support for Waterfall Methodology00 Ratings7.6115 Ratings
Document Management00 Ratings8.2159 Ratings
Email integration00 Ratings7.7146 Ratings
Mobile Access00 Ratings9.1192 Ratings
Timesheet Tracking00 Ratings9.388 Ratings
Change request and Case Management00 Ratings8.7102 Ratings
Budget and Expense Management00 Ratings7.773 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Meta Business Suite
-
Ratings
Trello
5.9
72 Ratings
27% below category average
Quotes/estimates00 Ratings6.049 Ratings
Invoicing00 Ratings5.042 Ratings
Project & financial reporting00 Ratings6.658 Ratings
Integration with accounting software00 Ratings6.144 Ratings
Best Alternatives
Meta Business SuiteTrello
Small Businesses
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
CoSchedule Marketing Suite
CoSchedule Marketing Suite
Score 10.0 out of 10
InEight
InEight
Score 8.5 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.4 out of 10
InEight
InEight
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Meta Business SuiteTrello
Likelihood to Recommend
7.2
(109 ratings)
9.4
(222 ratings)
Likelihood to Renew
10.0
(7 ratings)
10.0
(6 ratings)
Usability
6.4
(17 ratings)
9.4
(60 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
3.0
(1 ratings)
10.0
(1 ratings)
Support Rating
10.0
(4 ratings)
9.9
(81 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
10.0
(4 ratings)
8.0
(2 ratings)
Configurability
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Meta Business SuiteTrello
Likelihood to Recommend
Meta Platforms Inc
Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
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Atlassian
For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
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Pros
Meta Platforms Inc
  • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
  • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
  • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
  • Gives you placements and different ad types so you can get the most out of it.
  • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
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Atlassian
  • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
  • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
  • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
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Cons
Meta Platforms Inc
  • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
  • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
  • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
Read full review
Atlassian
  • I use colour coding a lot so I would like a wider range of colour options.
  • Also as a visual thinker I would like to be able to easily add images to cards.
  • I would like to be able to attach a wider range of file formats to cards.
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Likelihood to Renew
Meta Platforms Inc
We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
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Atlassian
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
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Usability
Meta Platforms Inc
Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
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Atlassian
Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
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Reliability and Availability
Meta Platforms Inc
I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
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Atlassian
yes always support available when I need it!
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Performance
Meta Platforms Inc
There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
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Atlassian
Never experienced issues with the above!
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Support Rating
Meta Platforms Inc
I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
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Atlassian
I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
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In-Person Training
Meta Platforms Inc
No answers on this topic
Atlassian
It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
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Implementation Rating
Meta Platforms Inc
Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
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Atlassian
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
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Alternatives Considered
Meta Platforms Inc
Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
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Atlassian
Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
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Scalability
Meta Platforms Inc
This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
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Atlassian
Feels like anyone across the org (no matter their location) can use the tool easily!
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Professional Services
Meta Platforms Inc
No answers on this topic
Atlassian
Not sure if we use those
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Return on Investment
Meta Platforms Inc
  • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
  • This is a great platform to build new audiences or grow existing ones.
  • Building audience segments via pixel tracking is a huge win for this platform.
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Atlassian
  • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
  • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
  • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
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ScreenShots