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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Meta Business Suite

    Score7.4 out of 10
    N/AFormerly known as Facebook Business Suite or Facebook for Business, a solution for small businesses used to manage all business activity on Facebook, Messenger and Instagram from one place. It is presented as a one-stop shop where business owners can manage all marketing and advertising activities on Facebook and Instagram. It centralizes tools that help the user to connect with customers on all apps and get better business results.N/A

    X Ads

    Score4.9 out of 10
    N/AFormerly Twitter Ads, X Ads is a search engine marketing tool built around features such as objective-based campaigns, promoted trends, and in-depth analytics.N/A
    Pricing
    Meta Business SuiteX Ads
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Meta Business SuiteX Ads
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Meta Business SuiteX Ads
    Considered Both Products
    Meta Platforms Inc
    Chose Meta Business Suite
    Facebook for Business is free and linked in premium is a paid version for linked in. If you’re a startup Facebook is an excellent starting point. If you rely on networking or followers this one does an excellent job. Facebook integrates personal and business accounts so you’re …
    Incentivized
    Chose Meta Business Suite
    I believe that Twitter Ads and Facebook for Business fill a very similar marketing space. Most of the users are browsing for recreational reasons and advertisements are mostly seen as an annoyance. It's very crucial to provide an add that is not just relevant to the user, but …
    Incentivized
    Chose Meta Business Suite
    Facebook for Business has the best self-serve interface. It copied the capabilities and structure of Google and then surpassed it. They are the pioneers in the industry and the first to become compliant with iOS14.5, CCPA, GDPR and any other new regulations. We've found it hard …
    Incentivized
    Chose Meta Business Suite
    Facebook for Business has the best ad platform. Creative options, control, data sharing, etc. Hands down the best.
    Incentivized
    Chose Meta Business Suite
    Twitter Ads for Business has better Customer Support and resources to some extent, and requires much less spend than FB for Business; but the return isn't always as effective. LinkedIn ads aren't nearly as costly as FB for Business, but the target audiences are very niche for …
    Incentivized
    Chose Meta Business Suite
    It all comes down to your targeted audience. If you believe that your potential customers are existing users on Facebook, then Facebook for Business is the service for you!
    Incentivized
    Chose Meta Business Suite
    We actually use both, as well as other social media platforms that aren't available to be listed. We find that paid social media is very situational and so we will use whichever platform is most appropriate for the audience we're trying to reach. Facebook still seems the …
    Incentivized
    Chose Meta Business Suite
    We use all of the above to maximize our social media exposure, and each one has its own unique benefits. Facebook for Business lets us reach a wider audience online, whereas LinkedIn is more targeted in terms of business professionals. We have a number of Facebook followers who …
    Incentivized
    Chose Meta Business Suite
    Google Ads is too costly for the results. I like Twitter Ads and find they would best for getting music listened to. I've also used Spotify ads which are horrible and I will never use them again unless they change self-services ads formats. Nextdoor is a good place to run …
    Incentivized
    Chose Meta Business Suite
    Facebook for Business provides some of the most cost-effective returns of any ad platform we use, at very high volumes. Its user database, ad formats and targeting options are unrivaled. However, the platform itself can be glitchy, and lately has been mired in social and …
    Incentivized
    Chose Meta Business Suite
    Facebook can target more audiences as most people are on this social platform. Even Instagram also helped in promoting businesses similar to Facebook.
    Incentivized
    Chose Meta Business Suite
    Facebook is the largest platform with the highest number of users. It is more suitable to target new customers, than old customers. Facebook gives us the ability to target past website visitors, old customers, and new customers. Managing brands and campaigns is easy with …
    Incentivized
    Chose Meta Business Suite
    Because I am more familiar with Facebook and Instagram, I have to say they are much better than using things like Twitter Ads & Google Ads. I produce niche products, so Google Ads doesn't bring me to the top of SEO with all my competition. Further, I don't really like Twitter …
    Incentivized
    Chose Meta Business Suite
    Facebook has the people, and therefore it wins the comparison against the other social platforms, but there are some options to have similar advertising on other networks. Google's YouTube platform is a viable option, but still doesn't quite hit the same audiences in the same …
    Incentivized
    Chose Meta Business Suite
    Facebook has more users than Twitter and Instagram generating more leads than those. It has a unique way to connect to users, targeting required audiences, look-alike new customers. Facebook does have more fake users which create fake leads and effects revenue. Facebook may …
    Incentivized
    Chose Meta Business Suite
    Facebook for Business is a much better platform and overall our advertising efforts had better results on Facebook than on Twitter.
    Incentivized
    Chose Meta Business Suite
    We use a variety of touch points and Facebook for Business is one of them. You can't be everywhere, but you do have to spread your resources so you are overlapping and reaching your target markets on various outlets. This is one of the places we feel like our money makes an …
    Incentivized
    Chose Meta Business Suite
    Facebook for Business still has a huge lead over other platforms since in Indonesia, Facebook is still the number one social media or website for that matter. A lot of people get their news from Facebook instead of going directly to news outlets, hence it makes more sense to …
    Incentivized
    Chose Meta Business Suite
    I wouldn't say I chose to use Facebook for Business, I'd say Facebook forced me to use it. When you have a growing business or multiple pages or start running ads, you are pretty much forced into using Facebook for Business whether you want to or not. And not a lot of outside …
    Incentivized
    Chose Meta Business Suite
    I do not want to speak ill of other tools. I think that each one works well. Now, the one that adapts to our demands as a company is Facebook for Business, because we know how to manage the tool, we trust it and it is backed by a company that has achieved great results.
    Incentivized
    Chose Meta Business Suite
    Facebook is the better solution when it comes to social media advertising in many occasions. Its platform allows much wider criteria than any other social media channel.
    Incentivized
    Chose Meta Business Suite
    Facebook is still the #1 platform. We work on all the major social networks but you cannot avoid Facebook.
    Incentivized
    Chose Meta Business Suite
    Facebook for Business is a much better platform than Twitter Ads as I feel I can edit the campaigns easier in Facebook for Business. Facebook for Business also seems to have a better ROI than Twitter Ads for what I have used it for.
    Incentivized
    Chose Meta Business Suite
    Facebook provides more detailed targeting and more options when it comes to campaign objectives. Also, the cost per result on Facebook for Business is lower than other competitors. This is probably because of the more detailed targeting and because Facebook is the most popular …
    Incentivized
    SpaceX
    Chose X Ads
    Twitter reaches a more fast-paced niche audience than Facebook as those are the users of the platform.
    Incentivized
    Chose X Ads
    I put Facebook in front of Twitter when it comes to preference. However, both platforms are expensive to advertise on. Facebook analytics seem to be more comprehensive.
    Incentivized
    Chose X Ads
    Facebook Ads are very similar; however, Twitter Ads was selected for our business based on campaign goals. At the time, we assessed the behaviors and demographics of Twitter and how we could leverage that to benefit our business through a targeted campaign. Each platform has …
    Incentivized
    Chose X Ads
    Twitter is by far the most important expensive to use out of everything we have tested but it is also the most effective in targeting the younger demographics I also am not a fan of the fact that it limits our interactivity we can only use a zip code, not specific cities which …
    Incentivized
    Chose X Ads
    This is our first tool for advertising through Twitter, but we also used similar tools for Quora, Reddit and Facebook ads. All of them have similar interfaces and basics.
    Incentivized
    Chose X Ads
    I have found Facebook for Business much more effective at delivering ads and driving results. LinkedIn is also more effective and has better lead form options, although their ads tend to be pricier.
    Incentivized
    Chose X Ads
    Google Ads and Facebook Ads have much wider target demographics, however, these two options out-weigh Twitter Ads which only has two options for running Ads. That being said with the lack of ad features, Twitter doesn't stack up against the two.
    Incentivized
    Chose X Ads
    Compared to Facebook Ads or Instagram Ads, Twitter Ads was more expensive. However, when we only look at the conversions rate of Twitter Ads, it always had way higher numbers, mainly because it is conversation driven and allows for the customer to speak directly to you as a …
    Incentivized
    Chose X Ads
    Twitter Ads is decent at showing its own data, but there aren't really any visualizations within the platform that would be directly pulled and sent to a client. Any data or performance from Twitter Ads would need to be pulled, cleaned up and transformed into a more …
    Incentivized
    Chose X Ads
    Of all the social advertising options we've tried, Twitter falls somewhere in the middle - it's not as low-cost as Facebook, but not as effective for our audience either. It's more cost-effective than LinkedIn, but the targeting is not as robust. It's been a good-enough …
    Incentivized
    Chose X Ads
    Twitter reaches a different demographic than most other platforms we use. It's an important part of the overall marketing objective.
    Incentivized
    Chose X Ads
    Twitter attracts more potential customers than Facebook. There are more fake users in Facebook than Twitter which also contributes Twitter conversion rate more than Facebook but gets more clicks on Facebook than Twitter. Targeting of users is okay on Twitter, for the first time …
    Incentivized
    Chose X Ads
    Twitter lags behind both platforms. It is still quite useful as part of a larger campaign but patients in our market do not engage as well as we would like.
    Incentivized
    Chose X Ads
    Twitter Ads for my Bank is a far more effective marketing tool than Facebook for Business. With Facebook for Business, we obviously get more clicks on our ads, however, these clicks always yield a very low conversion rate, in terms of users clicking the advert link to our …
    Incentivized
    Chose X Ads
    Since the number of fake users is more on Facebook or any other social media panels than Twitter, Twitter platform marks the best platform to connect with potential clients. Although Facebook has more users than Twitter, Twitter gives better and potential clients. Targeted by …
    Incentivized
    Chose X Ads
    Twitter and Facebook for Business offer a very similar platform for ads for a local advertising option. While Facebook for Business is a bit less expensive than Twitter Ads on a CPM basis, Twitter Ads offers a good conversational platform - instead of appearing as a Business …
    Incentivized
    Chose X Ads
    Twitter has less fake users compared to Facebook and other social media platforms. It can be hard to keep up with Facebook Ads because they’re constantly making changes to their system. Twitter is similar to Facebook, you set a budget, place a bid, and run your campaigns. You …
    Incentivized
    Chose X Ads
    There is a pricing difference and reach and frequency difference. It also depends if you are going after professionals (B2B) vs. consumers (B2C).
    Incentivized
    Chose X Ads
    Twitter Ads seems much more Flexible than Facebook Ads within Facebook for Business. While similar demographics and filters can be used, Twitter Ads seems to have fewer restrictions on content and scheduling than FB Ads.
    We actually use both in our social media strategies (and …
    Incentivized
    Key User Insights
    Would buy again
    65%
    Would buy again
    15 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    85%
    Delivers good value for the price
    17 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    70%
    Happy with the feature set
    16 Answers
    75%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    14 Answers
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    85%
    Implementation went as expected
    17 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    Meta Business SuiteX Ads
    Listening/monitoring
    Comparison of Listening/monitoring features of Meta Business Suite and X Ads
    Feature
    Meta Business Suite
    6.6
    13 Ratings
    15% below category average
    X Ads
    -
    Ratings
    Boolean keyword searches7.08 Ratings00 Ratings
    Filtering out noise/spam6.510 Ratings00 Ratings
    Sentiment analysis6.810 Ratings00 Ratings
    Broad channel coverage6.312 Ratings00 Ratings
    Publishing
    Comparison of Publishing features of Meta Business Suite and X Ads
    Feature
    Meta Business Suite
    7.3
    15 Ratings
    11% below category average
    X Ads
    -
    Ratings
    Content planning and scheduling8.015 Ratings00 Ratings
    Audience targeting8.015 Ratings00 Ratings
    Content optimization7.212 Ratings00 Ratings
    Workflow management6.310 Ratings00 Ratings
    Engagement
    Comparison of Engagement features of Meta Business Suite and X Ads
    Feature
    Meta Business Suite
    7.1
    12 Ratings
    14% below category average
    X Ads
    -
    Ratings
    Automated routing and prioritization7.28 Ratings00 Ratings
    Customer interaction histories7.011 Ratings00 Ratings
    Bulk actions7.110 Ratings00 Ratings
    Marketing
    Comparison of Marketing features of Meta Business Suite and X Ads
    Feature
    Meta Business Suite
    7.4
    15 Ratings
    4% below category average
    X Ads
    -
    Ratings
    Lead generation7.614 Ratings00 Ratings
    Content marketing7.013 Ratings00 Ratings
    Paid media management7.714 Ratings00 Ratings
    Campaigns and promotions7.212 Ratings00 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Meta Business Suite and X Ads
    Feature
    Meta Business Suite
    8.5
    13 Ratings
    2% above category average
    X Ads
    -
    Ratings
    Twitter8.73 Ratings00 Ratings
    Facebook8.812 Ratings00 Ratings
    LinkedIn8.54 Ratings00 Ratings
    Google+8.54 Ratings00 Ratings
    Instagram8.413 Ratings00 Ratings
    Pinterest9.04 Ratings00 Ratings
    YouTube7.54 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Meta Business Suite and X Ads
    Feature
    Meta Business Suite
    8.1
    15 Ratings
    5% above category average
    X Ads
    -
    Ratings
    Campaign success analytics8.315 Ratings00 Ratings
    Real-time tracking8.015 Ratings00 Ratings
    Competitor analysis7.99 Ratings00 Ratings
    Account management
    Comparison of Account management features of Meta Business Suite and X Ads
    Feature
    Meta Business Suite
    8.1
    13 Ratings
    2% above category average
    X Ads
    -
    Ratings
    Role-based user permissions & privileges8.113 Ratings00 Ratings
    Mobile access8.012 Ratings00 Ratings
    Best Alternatives
    Meta Business SuiteX Ads
    Small Businesses
    Sendible
    Score7.2 out of 10
    LinkedIn Marketing Solutions
    Score8.5 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    LinkedIn Marketing Solutions
    Score8.5 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    LinkedIn Marketing Solutions
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Meta Business SuiteX Ads
    Likelihood to Recommend
    7.3
    (108 ratings)
    1.0
    (37 ratings)
    Likelihood to Renew
    10.0
    (7 ratings)
    6.0
    (1 ratings)
    Usability
    6.7
    (17 ratings)
    1.0
    (2 ratings)
    Performance
    3.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Meta Business SuiteX Ads
    Likelihood to Recommend
    Meta Platforms Inc
    Meta Business Suite has been highly effective in exposing our brand and our clients' brands to a large audience. It is also one of the most cost-effective ad platforms for B2B marketing campaigns. The issue is filtering out low-quality leads from a B2B lead generation process, as you often receive as many poor-quality leads as high-quality ones.
    Incentivized
    Read full review
    SpaceX
    I highly recommend Twitter Ads for users looking to establish a strong online presence on the platform and the digital sphere. While a little on the expensive side, the payoff, in the long run, is quite remarkable especially that Twitter Ads will show your content to all the followers gained (while other platforms such as Facebook and Instagram, use algorithms that might place your daily content lower or won't even show them to your fans)..
    Incentivized
    Read full review
    Pros
    Meta Platforms Inc
    • Segmentation is HUGE. You can segment by almost anything you want, be it demographic, sociological, behavioral... you name it. You can also create targets based on your visitors and their actions. Even custom lists.
    • They are very good at optimizing your campaigns automatically. This is so important because it will improve your ROI in several multiples otherwise
    • Managing ads in general works fine, and the data, even though is not exactly as accurate as Analytics, it's pretty decent.
    • Gives you placements and different ad types so you can get the most out of it.
    • Pixel and catalog integration are very powerful. You can almost instantly start tracking and catalog fetches your site daily for updates.
    Incentivized
    Read full review
    SpaceX
    • Twitter Ads, just like every form of internet ads, enable us to target users based on their geographical location. This has been very vital for occasions when we are trying to raise awareness about new products specifically tailored for customers and clients from a particular location.
    • Twitter Ads is significantly more cost effective than traditional adverts we run on mainstream TV stations and newspapers, especially since most of our campaigns majorly target the younger generation. Of this group, we are aware that the younger generation in South Africa spend more time on the internet than they ever do sitting behind their TV set or even reading newspapers.
    • Twitter Ads makes it possible to engage live with Twitter users as they view our ad campaigns. This allows us to clarify information , respond to questions and even qualify leads while our campaign is running. This obviously is not possible with traditional mediums of advertisement.
    Incentivized
    Read full review
    Cons
    Meta Platforms Inc
    • The planner enables timings of others' posts to be seen easily, but an easier view of that content (eg by hovering over it) would be preferable
    • Insights gives detailed information on the performance of posts, but could be more intuitive - and it would be helpful if it flagged particularly good performers or practices.
    • Sometimes using @ tags is a little slow - and it's not always easy to tell which ones you want without opening another window and testing them yourself.
    Incentivized
    Read full review
    SpaceX
    • Limitation of characters to only 140.
    • While the targeting of Twitter is relevant most of the time, it is not always right and there are some ads that are completely unrelated to the search terms entered.
    • Not as many users as Facebook.
    Incentivized
    Read full review
    Likelihood to Renew
    Meta Platforms Inc
    We have to continue using this tool in order to be effective on this marketing platform. Though there are several changes I wish we could see, the fact is that we will still need to use this product to provide customers with the information they need.
    Incentivized
    Read full review
    SpaceX
    Twitter ads are not the best way for people to promote things because they do not pop out enough on people's feeds.
    Read full review
    Usability
    Meta Platforms Inc
    Meta Business Suite is a solid, centralized tool that covers the core needs of social media planning and publishing. However, some limitations — like inconsistent Reels functionality, clunky previews, and lack of creative asset organization — hold it back from being a seamless, end-to-end solution. There's a lot of potential with continued improvements.
    Incentivized
    Read full review
    SpaceX
    Just not for my company and me. Bad environment with too many bots and AI things going on. It isn't worth my while to pay to do anything on this site. I will continue to post for free for the exposure. I hope the company sells and gets better. Need to verify people are real.
    Incentivized
    Read full review
    Reliability and Availability
    Meta Platforms Inc
    I've only dealt with the API having issues a couple times, but as you can imagine an outage is not something an advertiser would find acceptable, especially during any ecommerce-heavy time of year. The overall platform could use some help with availability when it comes to authentication, as it struggles with consistency in authentication.
    Incentivized
    Read full review
    SpaceX
    No answers on this topic
    Performance
    Meta Platforms Inc
    There are a lot of shortcomings when it comes to performance. There are pages that I do not expect to have much information to load on the page, yet it takes an incredibly long time (10+ secondes). I have not had experience with the integration slowing other platforms down too much.
    Incentivized
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    SpaceX
    No answers on this topic
    Support Rating
    Meta Platforms Inc
    I've found the Facebook for Business support to be hit or miss. For billing questions they're timely and helpful. For complex questions about specific services I've often received a longer wait and a less helpful experience. I'm often redirected to their docs, which are often not particularly helpful.
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    SpaceX
    No answers on this topic
    Implementation Rating
    Meta Platforms Inc
    Take all of the training offered through Facebook first before attempting to create a page on the platform. Learn all of the capabilities available to you. Learn about the different types of audiences who might be interested in seeing your page. Create short video clips as though they are viewed at a much higher rate than anything else. Offer free giveaways or raffles to further build to your list of prospects and drive traffic to your website
    Incentivized
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    SpaceX
    No answers on this topic
    Alternatives Considered
    Meta Platforms Inc
    Compared to the other tools listed above, Meta Business Suite has good navigation, great interest audience-building tools, okay ad analytics, a great messaging system, and below-average customer support. We chose Meta Business Suite for its massive user base and for its industry-leading targeting functionality (which is a result of that massive user base!).
    Incentivized
    Read full review
    SpaceX
    Facebook Ads, Adwords, Snapchat, LinkedIn, Instagram, Youtube all have ad channels you can use to advertise your product. Some are even tied together. Twitter occupies a part of the market which can be difficult to get right. Mostly, we select other channels for better targeting, cheaper leads, and a better fit for the campaigns we were trying to run. However, there are scenarios in which using Twitter Ads can get you big wins.
    Incentivized
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    Scalability
    Meta Platforms Inc
    This product is definitely able to run at scale, but it would be wise to have enough eyeballs to oversee it and the tools for keeping the campaigns, adsets, and ads organized could use some improvement. I can also see the UI interfering with usability at greater amounts of scale.
    Incentivized
    Read full review
    SpaceX
    No answers on this topic
    Return on Investment
    Meta Platforms Inc
    • Overall positive ROI has been achieved using this platform. You must have a clear understanding of where your CPL maximums are to remain profitable and either optimize to success or pull the plug on campaigns that are bleeding spend.
    • This is a great platform to build new audiences or grow existing ones.
    • Building audience segments via pixel tracking is a huge win for this platform.
    Incentivized
    Read full review
    SpaceX
    • One Positive Impact has been that having ads running has increased the number of followers we have on Twitter.
    • Another positive impact is that due to having more followers, we now have more visits to our site.
    • A mixed impact would be that positively, since we have Adwords implemented as well, we can track back the source of our website traffic to being from a social source like Twitter. The negative of it is that Twitter ads does not have the tracking capability and we still need Google Adwords to do so.
    Incentivized
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    ScreenShots