Metalogix Archive Manager vs. Mimecast Cloud Archive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Metalogix Archive Manager
Score 10.0 out of 10
N/A
Quest Software now offers an enterprise information archiving (EIA) solution via their acquisition of the Metalogix solution suite in 2018. Metalogix Archive Manager, available in two editions (Archive Manager for Exchange, and Archive Manager for Files), support email archiving, and allows users to automatically archive, manage and secure an organization’s files, controlling how long messages are archived in accordance with industry, government and internal regulations.N/A
Mimecast Cloud Archive
Score 8.6 out of 10
N/A
Mimecast Cloud Archive provides an archive storage solution for data retention, as well as search and retrieval of email, attachments and MS Teams conversations. The cloud archiving solution offers search capabilities for employees and automated tools for administrators that simplify management of mailboxes, e-discovery and litigation support.N/A
Pricing
Metalogix Archive ManagerMimecast Cloud Archive
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Metalogix Archive ManagerMimecast Cloud Archive
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Metalogix Archive ManagerMimecast Cloud Archive
Top Pros
Top Cons
Best Alternatives
Metalogix Archive ManagerMimecast Cloud Archive
Small Businesses
Amazon S3 Glacier
Amazon S3 Glacier
Score 9.2 out of 10
Amazon S3 Glacier
Amazon S3 Glacier
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Microsoft Exchange
Microsoft Exchange
Score 8.5 out of 10
Microsoft Exchange
Microsoft Exchange
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Metalogix Archive ManagerMimecast Cloud Archive
Likelihood to Recommend
8.0
(2 ratings)
8.3
(11 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.0
(1 ratings)
7.3
(2 ratings)
User Testimonials
Metalogix Archive ManagerMimecast Cloud Archive
Likelihood to Recommend
Quest Software
Archive Manager is very cost effective and much less expensive than Veritas Enterprise Vault. I use Archive Manager as protection from ransomware. This has saved me more than once where I can very rapidly restore encrypted files. It is also hardware agnostic and very flexible.
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Mimecast
If you want to keep your production email system from getting bloated with old, out of date emails and want the archived emails to be easily searchable, Mimecast Archiving is an ideal tool. It is also completely cloud-based, so requires no additional infrastructure to implement it. If you are paranoid about storing your email in the cloud (albeit in a totally secure environment), then Mimecast is not for you.
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Pros
Quest Software
  • Email archiving and retrieval - leaves a stub in the users mailbox so they can still see and retrieve emails directly from their mail client.
  • Very little admin or maintenance required from IT.
  • PST Scavenging - MAM has a tool that will hun the network for rogue PSTs, and import same into MAM so the PST can be deleted.
  • The Metalogix team are one of the best support teams we've ever dealt with.
  • Prompt, knowledgeable and friendly.
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Mimecast
  • Message archiving is essential in healthcare and Mimecast makes it easy and at a reasonable cost. One of the features we appreciate most is the search function. Outlook can be pretty frustrating when it comes to searching for messages and Mimecast adds plenty of filtering and search capabilities that help find what Outlook can't.
  • Targeted Threat Protection (TTP) is a great service that proxies URL's in email and adds an extra layer of protection against malicious attachments. The addition of TTP a couple years ago demonstrates Mimecast's continued development to meet modern threats.
  • Online mailbox can be used for email continuity if your mail server is down. We don't have frequent downtime but it's good to know communications can keep flowing if we do.
  • Support is always helpful and timely.
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Cons
Quest Software
  • Archive Manager has a very steep learning curve. In some areas it seems unnecessarily complicated. You can either spend a great deal of time reading the never ending documentation or pay for their installation services.
  • Metalogix was recently acquired by Quest. Since this transition, their support had greatly gone downhill. The last couple of times I have opened a ticket I have been asked for a service tag. Metalogix products do not have service tags and the front level techs seem to be unaware of this.
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Mimecast
  • Although many people seem to love it, I think their search capability takes some getting used to. It works and you can find anything you need but it is not as clean as if searching in Outlook.
  • When an incoming domain is on the Mimecast's blacklist the email is totally blocked and there is no notification of this so if a user tells me they are not getting email from somewhere I sometimes have to assume this is the issue and go the extra step and add that domain to a white list not knowing if it will really solve the issue.
  • The Large File send options in outlook work fairly well but if one is sending a dozen files the receiver SHOULD get an option to download them all into one size but they do not. Instead they have to download each file individually.
  • Some of their new client releases can cause issues so you must test the clients well and usually stick with a good one when you get one that works well in your environment.
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Likelihood to Renew
Quest Software
No answers on this topic
Mimecast
Does everything we need in the realm of email archiving, does it well and does it at a price point that seems very reasonable.
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Support Rating
Quest Software
Customer support is great and I will typically work with the same representative every time. He is very knowledgeable in the product and has been with Metalogix for a long time. I am concerned how the acquisition from Quest will affect this. It seems like their pool of knowledgeable support representatives is small.
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Mimecast
It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
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Alternatives Considered
Quest Software
Large enterprise scalablity.
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Mimecast
Users are not able to delete emails hence Mimecast EIA becomes a very useful tool during e-discovery. For EOA, they offer an inplace archive which means that emails can be deleted if the service is not turned on.
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Return on Investment
Quest Software
  • MAM has enable us to tier our email storage intelligently between high speed SAN, Low Cost NAs and Amazon cloud.
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Mimecast
  • We needed a product that would allow us to keep at least 7 years worth of emails as required by the business and Mimecast, with its unlimited archiving, meets this requirement perfectly.
  • Being a cloud-based solution allowed us to save on hardware, infrastructure, and maintenance costs when compared to our previous on-prem appliance.
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