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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Defender for Cloud Apps

    Score7.8 out of 10
    N/AMicrosoft Defender for Cloud Apps (formerly Microsoft Cloud App Security) is a multimode cloud access security broker.N/A

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Pricing
    Microsoft Defender for Cloud AppsNew Relic
    Editions & Modules
    No answers on this topic
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    Offerings
    Pricing Offerings
    Microsoft Defender for Cloud AppsNew Relic
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Defender for Cloud AppsNew Relic
    Considered Both Products
    Microsoft
    No answer on this topic
    New Relic
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    91%
    Would buy again
    71 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    94%
    Delivers good value for the price
    64 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    97%
    Happy with the feature set
    76 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    95%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    91%
    Implementation went as expected
    10 Answers
    96%
    Implementation went as expected
    68 Answers
    Best Alternatives
    Microsoft Defender for Cloud AppsNew Relic
    Small Businesses
    No answers on this topic
    Amazon CloudWatch
    Score7.8 out of 10
    Medium-sized Companies
    No answers on this topic
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Defender for Cloud AppsNew Relic
    Likelihood to Recommend
    8.1
    (12 ratings)
    7.3
    (148 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (16 ratings)
    Usability
    8.8
    (2 ratings)
    6.7
    (14 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    5.0
    (1 ratings)
    9.0
    (7 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (9 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Microsoft Defender for Cloud AppsNew Relic
    Likelihood to Recommend
    Microsoft
    Microsoft Defender for Cloud Apps is well suited when working with other Microsoft Applications. For example, if you are working with Microsoft Office 365 it works very well when implementing CASB features. It works when implementing monitoring or blocks on Sanctioned applications however customizing the message to users is not that great.
    Incentivized
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    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Pros
    Microsoft
    • The integration to Microsoft Entra ID is seamless, which allows Conditional Access to redirect the session to Microsoft Defender for Cloud App for it to take actions (Block or Monitor).
    • Tracker users' activity is very good when troubleshooting or running an investigate.
    • Detecting risky users through tight integration with Microsoft Entra ID is a very good feature.
    • Detecting mass downloads and blocking the download of files from non-manage company devices is a very good feature as well.
    Incentivized
    Read full review
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Cons
    Microsoft
    • It takes some time to scan and apply the policies when there is some sensitive information.
    • After it applies the policies, it works, but there is a delay.
    • It doesn't provide any way to scan Microsoft Teams when an external exchange of images is happening. You can always do the filtering on the documents during the chat, but if there is an image, then some kind of OCR capability is required to detect it. At present, there is no way [Microsoft Cloud App Security] can go and detect those kinds of images and alert us
    Incentivized
    Read full review
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Likelihood to Renew
    Microsoft
    No answers on this topic
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Usability
    Microsoft
    The interface is pretty simple and easy to use; however, you will need to do a lot of investigative research on your own to get comfortable with it. Originally, many of the Microsoft security tools had their own seperate consoles. Overtime, they have blended into one interface which is the ideal state. In some cases it is clear Microsoft had to pick which console a certain feature or setting was going to reside in and this leads to some confusion. For example, DLP is managed through Defender for Cloud Apps but you will also need to jump into Purview. For things like reverse proxy on your M365 tenant, you will need to go into Azure and setup conditional access rules. Not a big problem and I can understand why the settings are located where they are but for someone just starting out with Defender for Cloud Apps, it will take some time to figure out.
    Incentivized
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    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Reliability and Availability
    Microsoft
    No answers on this topic
    New Relic
    Never observed an outage
    Incentivized
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    Performance
    Microsoft
    No answers on this topic
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Support Rating
    Microsoft
    I have not utilized actual support but the Sales and Product teams have been super helpful in moving our implementation forward and showing us the best practices.
    Incentivized
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    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Implementation Rating
    Microsoft
    No answers on this topic
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Alternatives Considered
    Microsoft
    More flexible and more features with easy integration with cloud services like Microsoft Azure and other cloud services. Overall both gives similar features but we prefer Microsoft cloud app security due to its high threat detection rate. mostly we have been able to stop the threat in very very less time.
    Incentivized
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    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Scalability
    Microsoft
    No answers on this topic
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Return on Investment
    Microsoft
    • Cloud App Security saves us thousands of dollars finding and rectifying apps security issues
    • Identity Security Posture helps the organization identity stay in shape, saving thousands of dollars on security consultations
    • The cost of suffering a breach cannot be quantified, CAS helps minimize the chances of the attackers succeeding, with excellent historical logging for most operations
    Incentivized
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    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    ScreenShots