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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Marketing

    Score8.7 out of 10
    N/AMicrosoft Dynamics 365 Marketing is an integrated marketing management solution for marketing operation, planning, execution, and analytics across all channels—digital, social, and traditional. Capabilities include marketing resource management, multichannel campaign management, lead management, sales collaboration, social marketing, and marketing analytics. Microsoft acquired MarketingPilot, an SMB-focused marketing automation product, in 2012. MarketingPilot IMM (integrated marketing…

    $1,200

    per month

    Sketch

    Score6.2 out of 10
    N/ASketch is a visual design tool of use for application prototyping, coming with a wide variety of extensions, plugins, and an active user community.

    $10

    per month billed yearly per editor

    Pricing
    Microsoft Dynamics 365 MarketingSketch
    Editions & Modules
    No answers on this topic
    Standard Subscription
    $10
    per month billed yearly per editor
    Standard Subscription
    $12
    per month per editor
    Mac-only license
    $12
    per seat
    Business Subscription
    $22
    per month billed yearly per editor
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 MarketingSketch
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365 MarketingSketch
    Considered Both Products
    Microsoft
    No answer on this topic
    Bohemian Coding
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    86%
    Would buy again
    18 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    86%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    18 Answers
    Best Alternatives
    Microsoft Dynamics 365 MarketingSketch
    Small Businesses
    No answers on this topic
    Figma
    Score8.9 out of 10
    Medium-sized Companies
    No answers on this topic
    Figma
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    Figma
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365 MarketingSketch
    Likelihood to Recommend
    8.7
    (8 ratings)
    4.7
    (38 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    8.7
    (5 ratings)
    6.4
    (4 ratings)
    Support Rating
    6.0
    (3 ratings)
    9.1
    (8 ratings)
    User Testimonials
    Microsoft Dynamics 365 MarketingSketch
    Likelihood to Recommend
    Microsoft
    Having used both Salesforce and Microsoft Marketing, the integration is much tighter and the automation and workflow is much tighter using PowerAutomate. Reporting on tasks is better in Salesforce, but the ability to fully and quickly integrate into the Microsoft Azure stack is well worth the hassle of quickly generating reports.
    Incentivized
    Read full review
    Bohemian Coding
    Here’s the proofread version: Sketch is a simple and lightweight tool for vector graphics, ideal for individuals. I would recommend it to anyone working alone on design tasks such as UI or website design. I have started and completed many projects in Sketch, ranging from simple websites to complex automotive UIs with extensive libraries.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Builds dynamic audiences using real-time CRM and behavioral data without manual list maintenance.
    • Triggers communications based on actions such as purchase, visit date, or post-visit timing.
    • Manages high-volume transactional and lifecycle emails with consistent governance and compliance.
    Incentivized
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    Bohemian Coding
    • Sketch is great for drawing and creating shapes, like buttons or icons. It lets you adjust every curve and line perfectly, so you can make your designs look exactly how you want. (All design tools can do that, though).
    • Sketch is built just for Apple computers, so it runs smoothly and uses all the special Mac features. If you’re already using Apple tools, Sketch feels like a natural fit. (The downside of this is that non-Apple users can't use it.)
    • If you make something, like a button, and need it in many places, Sketch lets you save it as a "Symbol." You can use it repeatedly, and if you change the Symbol, it updates everywhere automatically. (Figma can do this too.)
    Incentivized
    Read full review
    Cons
    Microsoft
    • Currently marketing is more contact centric, should add the flexibility of doing segmentation as well as customer journey on leads without associating with contact
    • Pricing is based on number of contact, even if you are not marketing all of them.
    • Cannot reuse the existing marketing lists created in CRM for marketing as seamlessly as in ClickDimensions, even though both uses the same Dataverse
    Incentivized
    Read full review
    Bohemian Coding
    • The software can be buggy right after a release. It appears that they do very little QA testing right after releasing a new version
    • The software can crash a lot. And when it does, I continuously have issues with it reloading my plugins.
    • Only available for Mac. If you have a cross platform team, it may not be the best.
    • Lack of features in the software, so you will have to use plugins for those additional features (Designs system management, accessibility, repository and live collaboration without paying a premium)
    Read full review
    Likelihood to Renew
    Microsoft
    I wouldn't even think of renewing our use of Marketing 365. It's worthless
    Read full review
    Bohemian Coding
    Sketch is a core tool for us and the cost to keep it going with our teams is low. It provides a good alternative to other screen design tools for our team members who prefer to use it.
    Incentivized
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    Usability
    Microsoft
    Microsoft Dynamics 365 Marketing is extremely usable in order to manage all of my organization's customer information across the organization. Further we use Microsoft Dynamics 365 Marketing to manage all of our marketing campaigns from beginning to end. Microsoft Dynamics 365 Marketing makes my organization more able to run a professional marketing strategy.
    Incentivized
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    Bohemian Coding
    At the end of the day, it's just simple. This goes a long way in design and goes even further when your talking productivity, intuitive design and turnover rate. It's not difficult to figure something out even if it's not something your directly familiar with, i.e. if you want to export in certain file formats or change the size of the canvas, you don't have to delay your end product trying to figure it out. Similar situations took me less than 30 seconds to solve without a Google search. That's Usability.
    Incentivized
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    Support Rating
    Microsoft
    Like all Microsoft corporation products, Microsoft Dynamics 365 Marketing comes with the extremely high-quality customer support that Microsoft corporation has become well known for. Whether it is the availability of twenty-four/seven customer support or the highly-trained, very friendly customer support personnel, Microsoft Dynamics 365 Marketing has the support you are looking for.
    Incentivized
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    Bohemian Coding
    The support is relatively decent, and they are quick to respond. However, their releases are not great. Sketch could use more robust testing of their software before releases. Over the last four years, I have had many days lost while waiting for Sketch to patch issues with their releases. It's actually a running joke in our office. So, support, good. Releases in the first place? Not great.
    Incentivized
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    Alternatives Considered
    Microsoft
    While the cost was significantly more than other vendors we looked at, the tools are similar to our previous tool so conversion would be (somewhat) easy. We chose it because it directly integrates with Microsoft Dynamics CRM - which we integrated at the same time.
    Incentivized
    Read full review
    Bohemian Coding
    Sketch's approachable UI allowed those using outdated technologies to transition efficiently. Among its peers, Sketch performs comparably with most prototyping tools. It falls behind compared to those that can better handle movement, like InVision Studio, which combines animation and prototyping into a single platform. However, these types of programs have a steep learning curve, whereas Sketch is approachable immediately.
    Incentivized
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    Return on Investment
    Microsoft
    • It took a few months to get things in order and I believe I could’ve gotten started sooner, but I had to learn about it first
    Incentivized
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    Bohemian Coding
    • Saved time -- Intuitive interface saves us lots of time/money because it is reliable and easy to use. Other programs have caused serious confusion, leading to project delays.
    • More captivating wireframes -- Stakeholders have been finding it easier to visualize potential “final products” with vector-based Sketch designs. Because of this, we’ve been able to have more targeted, focused discussions that lead to improved final products (with fewer immediate post-launch revisions!).
    • Increased productivity -- Because Sketch is so easy to use, our designers have had more time to do more work. Rather than finagling difficult tools in previously used products, our designers feel no hesitation with Sketch, and are producing more often and more creatively.
    Incentivized
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    ScreenShots