Microsoft Dynamics 365 Marketing vs. Totango
Microsoft Dynamics 365 Marketing vs. Totango
Product | Rating | Most Used By | Product Summary | Starting Price |
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![]() Microsoft Dynamics 365 Marketing | N/A | Microsoft Dynamics 365 Marketing is an integrated marketing management solution for marketing operation, planning, execution, and analytics across all channels—digital, social, and traditional. Capabilities include marketing resource management, multichannel campaign management, lead management, sales collaboration, social marketing, and marketing analytics. Microsoft acquired MarketingPilot, an SMB-focused marketing automation product, in 2012. MarketingPilot IMM (integrated marketing… | $1,200 per month | |
Totango | N/A | Totango customer success software, now with Catalyst, helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango and Catalyst will become a unified product, following the merger in February 2024. | N/A |
Microsoft Dynamics 365 Marketing | Totango | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Each package gives teams a 360° customer account profile, customer health scoring, customer journey program templates (SuccessBLOCS), automated workflows (SuccessPlays), email campaigns, self-paced onboarding, and customer support. | ||||||||||||||
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Microsoft Dynamics 365 Marketing | Totango | |
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CSM Reporting & Analytics |
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Microsoft Dynamics 365 Marketing | Totango | |
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Small Businesses | Ortto Score 8.8 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.4 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Microsoft Dynamics 365 Marketing | Totango | |
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Likelihood to Recommend | 8.0 (5 ratings) | 8.3 (261 ratings) |
Likelihood to Renew | 1.0 (1 ratings) | 7.4 (8 ratings) |
Usability | 5.9 (2 ratings) | 8.6 (95 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 8.8 (2 ratings) |
Support Rating | 6.0 (3 ratings) | 8.1 (93 ratings) |
Online Training | - (0 ratings) | 7.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (12 ratings) |
Configurability | - (0 ratings) | 8.2 (4 ratings) |
Ease of integration | - (0 ratings) | 8.0 (8 ratings) |
Product Scalability | - (0 ratings) | 9.8 (3 ratings) |
Vendor post-sale | - (0 ratings) | 8.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (1 ratings) |
Microsoft Dynamics 365 Marketing | Totango | |
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Likelihood to Recommend | ![]() Microsoft
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Pros | ![]() Microsoft
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Cons | ![]() Microsoft
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Likelihood to Renew | ![]() Microsoft
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Usability | ![]() Microsoft
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Reliability and Availability | ![]() Microsoft No answers on this topic | ![]() Totango
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Performance | ![]() Microsoft No answers on this topic | ![]() Totango
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Support Rating | ![]() Microsoft
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Online Training | ![]() Microsoft No answers on this topic | ![]() Totango
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Implementation Rating | ![]() Microsoft No answers on this topic | ![]() Totango
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Alternatives Considered | ![]() Microsoft
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Scalability | ![]() Microsoft No answers on this topic | ![]() Totango
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Return on Investment | ![]() Microsoft
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ScreenShots | Totango Screenshots |