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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Tipalti

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Tipalti automates critical financial processes to drive efficiency, including accounts payable, mass payments, procurement, and expenses, all on one global finance automation platform that grows with the organization, automating, de-risking and simplifying finance.

    $129

    per month

    Pricing
    Microsoft Dynamics 365Tipalti
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Tipalti
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Pricing starts at $149 per month for the platform fee. Users can upgrade to Tipalti's more advanced capabilities as their businesses gets more complex. The Tipalti pricing model is designed to grow with the user's company. Advanced features such as W-8 tax forms, international tax IDs, or multi-entity payables are available as needed.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Tipalti
    Considered Both Products
    Microsoft
    No answer on this topic
    Tipalti
    Chose Tipalti
    Tipalti was in fact the only solution that met all our critical requirements (e2e) and supported ISK payments. Credit cards is not an available functionality outside the US, but wasn´t a critical feature for us.
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    98%
    Would buy again
    94 Answers
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    100%
    Delivers good value for the price
    85 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    98%
    Happy with the feature set
    94 Answers
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    98%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    96%
    Implementation went as expected
    68 Answers
    Features
    Microsoft Dynamics 365Tipalti
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Tipalti
    Feature
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Tipalti
    -
    Ratings
    Customer data management / contact management7.981 Ratings00 Ratings
    Workflow management7.980 Ratings00 Ratings
    Territory management7.160 Ratings00 Ratings
    Opportunity management7.672 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings00 Ratings
    Contract management7.961 Ratings00 Ratings
    Quote & order management7.258 Ratings00 Ratings
    Interaction tracking8.171 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Tipalti
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Tipalti
    -
    Ratings
    Case management7.863 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings
    Help desk management8.557 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Tipalti
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Tipalti
    -
    Ratings
    Lead management7.672 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Tipalti
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Tipalti
    -
    Ratings
    Task management8.171 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings00 Ratings
    Reporting8.065 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Tipalti
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Tipalti
    -
    Ratings
    Forecasting7.667 Ratings00 Ratings
    Pipeline visualization7.873 Ratings00 Ratings
    Customizable reports7.476 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Tipalti
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Tipalti
    -
    Ratings
    Custom fields7.678 Ratings00 Ratings
    Custom objects7.572 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings
    API for custom integration7.861 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Tipalti
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Tipalti
    -
    Ratings
    Single sign-on capability8.869 Ratings00 Ratings
    Role-based user permissions8.770 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Tipalti
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Tipalti
    -
    Ratings
    Social data7.843 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Tipalti
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Tipalti
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Tipalti
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Tipalti
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Microsoft Dynamics 365 and Tipalti
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Tipalti
    9.0
    64 Ratings
    17% above category average
    Customizable Approval Policies00 Ratings8.952 Ratings
    Financial Document Management00 Ratings8.749 Ratings
    Payment Status Tracking00 Ratings9.461 Ratings
    Payment Audit Trail00 Ratings9.255 Ratings
    Duplicate Bill Detection00 Ratings9.354 Ratings
    Advanced OCR00 Ratings8.346 Ratings
    Electronic Funds Transfer00 Ratings9.550 Ratings
    Accounts Payable
    Comparison of Accounts Payable features of Microsoft Dynamics 365 and Tipalti
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Tipalti
    8.6
    56 Ratings
    18% above category average
    Automated Accounts Payable Processes00 Ratings8.953 Ratings
    Vendor Management00 Ratings9.153 Ratings
    Tax Form Preparation00 Ratings7.833 Ratings
    Best Alternatives
    Microsoft Dynamics 365Tipalti
    Small Businesses
    Salesflare
    Score10 out of 10
    BILL
    Score8.2 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Stampli
    Score8.4 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Yooz
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365Tipalti
    Likelihood to Recommend
    7.9
    (104 ratings)
    9.0
    (103 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    9.1
    (4 ratings)
    Usability
    7.8
    (34 ratings)
    9.1
    (79 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    8.0
    (11 ratings)
    7.3
    (14 ratings)
    Online Training
    7.5
    (2 ratings)
    7.3
    (2 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    7.3
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    Microsoft Dynamics 365Tipalti
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Tipalti
    I would tell them that it manually syncs to ERPS. Additionally I would include the fact that you can pay multiple entities in one pay run allowing to be very efficient. I would also include that they can add rules to bill approvals or set up auto payments for certain vendors. Lastly, there are many reports you can run providing you will very informational data in seconds.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Tipalti
    • Tipalti has a very user friendly interface, clearly laid out and easy to navigate
    • The audit trail feature is hugely helpful to track an invoice's progress through the system
    • Being able to schedule invoices to be paid exactly on their due date ensures we pay on time but not earlier than necessary
    • We were able to put in strong controls around changes to vendor data
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Tipalti
    • The report that provides the "Not payable" vendors does not work well for us, particularly because the sync to our ERP goes both ways, which means all of the employees also sync over to Tipalti and remain as Not Payable. So the list is very long, and I don't find a good use for it.
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Tipalti
    Solid system performance. Suits our needs and solution provider very inclined to accept feedback and involve users in developing the solution to serve both the provider and the ultimate user. Tipalti has streamlined our process that was previously very manual and prone to error. Now there is transparency of information and role.
    Incentivized
    Read full review
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Tipalti
    Two-time Tipalti selector, implementor, and user. The payment features in the app saves many steps in the payment process. No longer do you have to set-up or upload payment information to your bank and then go back to your accounting system and mark items as paid. Tipalti does all of this with a click of a mouse. The payment feature is the stand out feature. Many vendors can process your invoices. Look at how at the payment process of others.....you will see.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Tipalti
    Tipalti has always been responsive to our questions and concerns.
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Tipalti
    No issues here. Generally has been pretty fast.
    Read full review
    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Tipalti
    Since I also work in customer support, I often have to contact Tipalti's team with questions from our users. Tipalti's support team has always been exceptionally helpful and it was a pleasure to communicate with them. I have always received prompt responses to any inquiries and they are excellent at solving our customers' issues within a short time
    Incentivized
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    Tipalti
    Tipalti provides great How to online guide
    Read full review
    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Tipalti
    The salesperson involved was involved in implementation which I found very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Tipalti
    From initial implementation through to user experience, Tipalti has been able to exceed our expectations in terms of its functionality and useability. We have found with other systems implemented in the past they did not match our expectations which resulted in us terminating these services.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Tipalti
    I did not make the decision to purchase this product.
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Tipalti
    We were given the option of only one integration.
    Read full review
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Tipalti
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
    Read full review
    Tipalti
    • Vendor onboarding has taken the responsibility from one person to the Vendor directly. This provides the vendor with the ability to enter their own banking information for payments and upload their Federal W9 form.
    • Vendors can upload their own invoices to the system, taking the possibility that our AP team did not receive an emailed or mailed invoice to upload. This also increases payment efficiency as the vendor's invoice is processed in a more timely manner.
    • AP can review invoices for accuracy and concentrate on how to code an invoice, rather than be a paper pusher or a data entry clerk. AP doesn't spend time searching for invoices that might be a duplicate, the system will communicate this on the software review process and if AP has uploaded by email the same invoice multiple times, an email will be sent to AP to indicate that the invoice was not uploaded due to duplication.
    Incentivized
    Read full review
    ScreenShots

    Tipalti Screenshots

    Screenshot of Intelligent invoicing workflowScreenshot of Mobile approvals for invoices and paymentsScreenshot of Brandable self-service supplier portal (including handling tax forms)Screenshot of Brandable self-service portal to collect and validate payment detailsScreenshot of Combined payment methods, currencies, and entities in a single payment fileScreenshot of an early payment, which can be offered to suppliers through email or the supplier portal