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Microsoft Dynamics GP vs. Microsoft Dynamics SL vs. Zoho Books

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics GP

    Score5.3 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A

    Microsoft Dynamics SL

    Score5.1 out of 10
    N/AMicrosoft Dynamics SL is one of the ERP products in the Dynamics family. This product was acquired from Solomon 2000. The product is typically used by SMBs, particularly in project-based businesses (e.g. construction). It has strong accounting and project management capabilities.N/A

    Zoho Books

    Score8.8 out of 10
    N/AZoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. Zoho offers a 14 day free trial.

    $20

    per month

    Pricing
    Microsoft Dynamics GPMicrosoft Dynamics SLZoho Books
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Free
    $0
    For businesses with turnover <50K USD per annum
    Standard
    $20
    per month per org
    Professional
    $50
    per month per org
    Premium
    $70
    per month per org
    Offerings
    Pricing Offerings
    Microsoft Dynamics GPMicrosoft Dynamics SLZoho Books
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoYes
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsZoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics GPMicrosoft Dynamics SLZoho Books
    Considered Multiple Products
    Microsoft
    No answer on this topic
    Microsoft
    Chose Microsoft Dynamics SL
    We started with QuickBooks Enterprise when our company was young. We quickly outgrew this program as it was not able to accommodate the financial reporting we needed to satisfy our investors. QuickBooks was also very limited in managing our revenue as we grew.
    We did try Great …
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    33%
    Would buy again
    2 Answers
    No answers on this topic
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    83%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    89%
    Implementation went as expected
    8 Answers
    Features
    Microsoft Dynamics GPMicrosoft Dynamics SLZoho Books
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics GP and Microsoft Dynamics SL and Zoho Books
    Feature
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    Microsoft Dynamics SL
    8.5
    2 Ratings
    12% above category average
    Zoho Books
    -
    Ratings
    Pay calculation6.219 Ratings9.62 Ratings00 Ratings
    Benefit plan administration5.815 Ratings00 Ratings00 Ratings
    Direct deposit files7.518 Ratings9.01 Ratings00 Ratings
    Salary revision and increment management6.517 Ratings00 Ratings00 Ratings
    Reimbursement management6.016 Ratings00 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics GP and Microsoft Dynamics SL and Zoho Books
    Feature
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    Microsoft Dynamics SL
    6.0
    6 Ratings
    23% below category average
    Zoho Books
    8.2
    18 Ratings
    8% above category average
    API for custom integration2.526 Ratings6.06 Ratings8.218 Ratings
    Plug-ins6.021 Ratings6.04 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics GP and Microsoft Dynamics SL and Zoho Books
    Feature
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    Microsoft Dynamics SL
    8.7
    10 Ratings
    3% above category average
    Zoho Books
    8.6
    28 Ratings
    5% above category average
    Single sign-on capability5.632 Ratings7.49 Ratings8.622 Ratings
    Role-based user permissions8.140 Ratings10.09 Ratings8.626 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics GP and Microsoft Dynamics SL and Zoho Books
    Feature
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    Microsoft Dynamics SL
    8.0
    10 Ratings
    6% above category average
    Zoho Books
    9.0
    27 Ratings
    14% above category average
    Dashboards3.429 Ratings8.06 Ratings8.727 Ratings
    Standard reports6.139 Ratings8.010 Ratings9.225 Ratings
    Custom reports6.439 Ratings8.010 Ratings9.01 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics GP and Microsoft Dynamics SL and Zoho Books
    Feature
    Microsoft Dynamics GP
    5.0
    48 Ratings
    42% below category average
    Microsoft Dynamics SL
    7.1
    11 Ratings
    8% below category average
    Zoho Books
    8.3
    28 Ratings
    8% above category average
    Accounts payable6.345 Ratings6.011 Ratings8.426 Ratings
    Accounts receivable5.736 Ratings6.08 Ratings9.227 Ratings
    Cash management6.336 Ratings00 Ratings7.925 Ratings
    Bank reconciliation5.641 Ratings00 Ratings7.825 Ratings
    Expense management4.431 Ratings00 Ratings8.126 Ratings
    Time tracking8.014 Ratings00 Ratings8.418 Ratings
    Fixed asset management4.428 Ratings00 Ratings00 Ratings
    Multi-currency support2.619 Ratings00 Ratings8.217 Ratings
    Multi-division support3.026 Ratings00 Ratings00 Ratings
    Regulations compliance3.214 Ratings00 Ratings8.015 Ratings
    Electronic tax filing9.012 Ratings00 Ratings00 Ratings
    Self-service portal7.012 Ratings00 Ratings8.819 Ratings
    Global Financial Support6.07 Ratings6.02 Ratings00 Ratings
    Primary and Secondary Ledgers4.721 Ratings6.63 Ratings00 Ratings
    Intercompany Accounting3.618 Ratings00 Ratings00 Ratings
    Localizations4.513 Ratings00 Ratings00 Ratings
    Journals and Reconciliations4.626 Ratings3.04 Ratings00 Ratings
    Enterprise Accounting2.616 Ratings00 Ratings00 Ratings
    Configurable Accounting3.517 Ratings8.03 Ratings00 Ratings
    Centralized Rules Framework3.214 Ratings00 Ratings00 Ratings
    Standardized Processes6.119 Ratings6.03 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics GP and Microsoft Dynamics SL and Zoho Books
    Feature
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    Microsoft Dynamics SL
    5.7
    6 Ratings
    33% below category average
    Zoho Books
    8.0
    16 Ratings
    9% above category average
    Inventory tracking5.624 Ratings5.06 Ratings8.216 Ratings
    Automatic reordering1.013 Ratings00 Ratings7.710 Ratings
    Location management4.018 Ratings6.03 Ratings00 Ratings
    Manufacturing module3.515 Ratings00 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics GP and Microsoft Dynamics SL and Zoho Books
    Feature
    Microsoft Dynamics GP
    3.6
    25 Ratings
    69% below category average
    Microsoft Dynamics SL
    6.2
    4 Ratings
    25% below category average
    Zoho Books
    8.7
    25 Ratings
    17% above category average
    Pricing3.718 Ratings6.03 Ratings8.421 Ratings
    Order entry3.721 Ratings3.04 Ratings9.420 Ratings
    Credit card processing1.012 Ratings7.02 Ratings8.020 Ratings
    Cost of goods sold5.025 Ratings7.03 Ratings8.820 Ratings
    Order Orchestration4.99 Ratings00 Ratings00 Ratings
    End-to-end order visibility3.312 Ratings00 Ratings00 Ratings
    Order exception Resolution3.37 Ratings00 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics GP and Microsoft Dynamics SL and Zoho Books
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Microsoft Dynamics SL
    5.7
    4 Ratings
    28% below category average
    Zoho Books
    -
    Ratings
    Billing Management00 Ratings6.02 Ratings00 Ratings
    Cash and Asset Management00 Ratings7.33 Ratings00 Ratings
    Travel & Expense Management00 Ratings5.01 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings6.32 Ratings00 Ratings
    Period Close00 Ratings6.04 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics GP and Microsoft Dynamics SL and Zoho Books
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Microsoft Dynamics SL
    4.7
    3 Ratings
    47% below category average
    Zoho Books
    -
    Ratings
    Budgeting and Forecasting00 Ratings7.33 Ratings00 Ratings
    Project Costing00 Ratings6.33 Ratings00 Ratings
    Cost Capture00 Ratings2.12 Ratings00 Ratings
    Capital Project Management00 Ratings8.01 Ratings00 Ratings
    Project Revenue Recognition00 Ratings2.01 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics GP and Microsoft Dynamics SL and Zoho Books
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Microsoft Dynamics SL
    6.3
    1 Ratings
    16% below category average
    Zoho Books
    -
    Ratings
    Award Lifecycle Management00 Ratings6.01 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics GP and Microsoft Dynamics SL and Zoho Books
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Microsoft Dynamics SL
    6.0
    1 Ratings
    22% below category average
    Zoho Books
    -
    Ratings
    Production Management00 Ratings6.01 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics GP and Microsoft Dynamics SL and Zoho Books
    Feature
    Microsoft Dynamics GP
    -
    Ratings
    Microsoft Dynamics SL
    6.0
    1 Ratings
    20% below category average
    Zoho Books
    -
    Ratings
    Inventory Planning00 Ratings6.01 Ratings00 Ratings
    Best Alternatives
    Microsoft Dynamics GPMicrosoft Dynamics SLZoho Books
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Intuit Enterprise Suite
    Score9.1 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.3 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Zoho One
    Score9.2 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    No answers on this topic
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics GP
    Score5.3 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics GPMicrosoft Dynamics SLZoho Books
    Likelihood to Recommend
    4.0
    (54 ratings)
    5.0
    (18 ratings)
    8.9
    (29 ratings)
    Likelihood to Renew
    9.9
    (7 ratings)
    5.4
    (8 ratings)
    -
    (0 ratings)
    Usability
    5.4
    (10 ratings)
    3.0
    (7 ratings)
    8.9
    (11 ratings)
    Availability
    10.0
    (2 ratings)
    9.9
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (5 ratings)
    9.5
    (4 ratings)
    5.3
    (5 ratings)
    Online Training
    -
    (0 ratings)
    1.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.2
    (3 ratings)
    9.0
    (4 ratings)
    -
    (0 ratings)
    CPA Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    1.4
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics GPMicrosoft Dynamics SLZoho Books
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
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    Microsoft
    For a small to mid-size business, MS Dynamics SL is effective. We are capable of managing our finances with a very low risk of error. We have worked with MS Dynamics for almost 15 years and have more than doubled the size of our business in that time with very few issues from the program. We have exponentially increased our revenue and reporting demands and have found SL to be very dependable and stable. The program does have the occasional glitch and those are sometimes outside of the realm of expertise of our IT department. SL support is excellent, but their timeliness is not as urgent as ours.
    Incentivized
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    Zoho
    If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
    Incentivized
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    Pros
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
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    Microsoft
    • Provides flexibility for complex project based cost accounting
    • Strong and flexible allocation processer for cost allocations, markups, and pricing
    • A "Flexible Billing" module under the project controller series that allows for multiple billing formats ranging from fixed price schedule of values, T&amp;M or Cost Plus, and scheduled billing.
    • Flexible reporting with options using Crystal Reports, SSRS, a Quick Query tool, and ability to tie into MS Office tools such as MS Access and MS Excel
    • Tight integration with Financials, but also the ability to integrate with modules such as Sales Order, Inventory, and Field Service
    • Customization abilities ranging from a VBA (visual basic for application) foundation to allow customizing existing forms to the ability to use the SDK (Software Development Kit) to build more complex customizations that integrate with Dynamics SL.
    Incentivized
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    Zoho
    • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
    • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
    • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
    • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
    • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
    Incentivized
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    Cons
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
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    Microsoft
    • Reporting in the Project module is lacking functionality. I understand that most companies have specific needs when it comes to tracking project information but the standard reports are not good.
    • I would recommend a product like Management Reporter that is for Projects only. Project Reporter should allow users to pull in all Project related data into reports.
    • Fixing suspended batches. Obviously all of us users have experienced this mess. SL knows what needs to be corrected and there could be some step by step fixes in a separate repair module to do the steps we do in Query Analyzer.
    Incentivized
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    Zoho
    • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
    • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
    • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
    • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
    • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
    • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
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    Likelihood to Renew
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
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    Microsoft
    Unfortunately, Dynamics' lack of ability to smoothly integrate with our CRM system is causing us to look at other solutions. The efficiencies that we gain by using Dynamics for our day to day accounting are lost in the constant headaches of getting sales quotes to import properly into the system for invoicing. Another major issue for us has been budgeting and reporting. We currently do all of our budgeting and board reporting in Excel, which is too time consuming and inefficient, especially when a system as robust as Dynamics should easily be able to handle this relatively simple task.
    Incentivized
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    Zoho
    No answers on this topic
    Usability
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
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    Microsoft
    I rate it a 10 because we have removed the fields we don't need so users can really crank the data into the system. The software was designed for the professional services firm in mind but does a tremendous job for construction firms and "blended" companies that are both distribution firms but project centric as well. Perhaps they drop ship inventory to a project where their employees or subs need to work on a project for example.
    Incentivized
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    Zoho
    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
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    Reliability and Availability
    Microsoft
    No answers on this topic
    Microsoft
    We have had only one unplanned outage for 2 hours in the last 30 months. We shut down for 30 min to 1 hour once a month, but that is for Microsoft OS updates to the servers. Being a 24/7 world wide operation, the reliability is really important. We do get an 8 hour window on the weekend that we can be down for a short period to install Microsoft Dynamics SL updates, but we do not have many of those. On our last version upgrade, we shut the users out at 9:30 am and were fully operational in less than 6 hours. The upgrade was New SQL server, New SL server and 2 new Citrix servers.
    Incentivized
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    Zoho
    No answers on this topic
    Support Rating
    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
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    Microsoft
    Support is only used when needed, so unfortunately ,they get all the odd issues. It's a difficult business, but Microsoft and our firm do a great job of meeting customer needs. We get routine feedback that our support services are very good.
    Incentivized
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    Zoho
    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Incentivized
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    Implementation Rating
    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
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    Microsoft
    Just to let it take its course. The implementation for me once I became a part of my former organization was pretty seamless. Just get to know the basics and call the support team to ask questions if you need help on an issue, should they arise. They are ready, willing, and able to help!
    Incentivized
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    Zoho
    No answers on this topic
    Alternatives Considered
    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
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    Microsoft
    Of the comparable mid-range ERP systems, Dynamics SL competes at the lower end based on price, but also above the high-end based on flexibility, data, and reporting. Being able to stay with the same core accounting from a $100 million dollar company to a $3 billion dollar company shows the range of capabilities.
    Incentivized
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    Zoho
    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
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    Scalability
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
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    Microsoft
    Since the backbone of the database is MS SQLServer, the database can be easily scaled.
    Incentivized
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    Zoho
    No answers on this topic
    Return on Investment
    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
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    Microsoft
    • More time is spent on manipulating reports which can and should be automated.
    • Lack of electronic invoicing process and other green technology features creates more cost on printing and storage costs.
    • The lack of a user friendly interface requires more training and a bigger learning curve for staff.
    Incentivized
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    Zoho
    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Incentivized
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    ScreenShots

    Zoho Books Screenshots

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