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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Project

    Score7.6 out of 10
    N/AMicrosoft Project is a project management software. It provides core PM functionality, including agile workflow support and resource management. Project can be deployed in the cloud or on-premise.

    $120

    per year per user

    OpenAir PSA

    Score5.5 out of 10
    N/ANetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A
    Pricing
    Microsoft ProjectOpenAir PSA
    Editions & Modules
    Project Server
    $0
    Planner Plan 1
    $10
    per month per user
    Planner and Project Plan 3
    $30
    per month per user
    Planner and Project Plan 5
    $55
    per month per user
    Project Standard 2024
    $679.99
    one-time fee per installation
    Project Professional 2024
    $1,129.99
    one-time fee per installation
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft ProjectOpenAir PSA
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPlans are billed annually.—
    More Pricing Information
    Community Pulse
    Microsoft ProjectOpenAir PSA
    Considered Both Products
    Microsoft
    Chose Microsoft Project
    Smartsheet came from behind covering some of the gaps in Microsoft Project and started to become more and more popular. And for good reason, it combines the main features of project management from both Project and Project Server. It provides good user experience and it is …
    Incentivized
    NetSuite
    Chose OpenAir PSA
    It was our goal to be on a single vendor solution for all aspects of our business: CRM, Project Management, and Finance. By choosing NetSuite with OpenAir PSA, we were able to eliminate the need for three other vendor solutions that required external integration among the …
    Incentivized
    Chose OpenAir PSA
    Microsoft Project Server was a very complex solution and often unflexible. We needed something less complex but with power and chose OpenAir.
    Key User Insights
    Would buy again
    87%
    Would buy again
    41 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    42 Answers
    No answers on this topic
    Happy with the feature set
    94%
    Happy with the feature set
    44 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    34 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    34 Answers
    No answers on this topic
    Features
    Microsoft ProjectOpenAir PSA
    Project Management
    Comparison of Project Management features of Microsoft Project and OpenAir PSA
    Feature
    Microsoft Project
    8.0
    111 Ratings
    4% above category average
    OpenAir PSA
    7.3
    15 Ratings
    5% below category average
    Task Management8.2110 Ratings8.015 Ratings
    Resource Management7.7107 Ratings7.515 Ratings
    Gantt Charts9.0107 Ratings8.09 Ratings
    Scheduling8.5109 Ratings6.012 Ratings
    Workflow Automation10.083 Ratings6.09 Ratings
    Team Collaboration7.298 Ratings8.012 Ratings
    Support for Agile Methodology4.483 Ratings6.07 Ratings
    Support for Waterfall Methodology7.783 Ratings7.08 Ratings
    Document Management9.077 Ratings8.56 Ratings
    Email integration5.082 Ratings7.09 Ratings
    Mobile Access10.067 Ratings7.512 Ratings
    Timesheet Tracking10.073 Ratings7.014 Ratings
    Change request and Case Management7.364 Ratings8.010 Ratings
    Budget and Expense Management7.486 Ratings7.514 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Microsoft Project and OpenAir PSA
    Feature
    Microsoft Project
    8.6
    79 Ratings
    11% above category average
    OpenAir PSA
    8.6
    10 Ratings
    11% above category average
    Quotes/estimates7.355 Ratings8.05 Ratings
    Invoicing10.045 Ratings9.07 Ratings
    Project & financial reporting7.276 Ratings8.59 Ratings
    Integration with accounting software10.050 Ratings9.07 Ratings
    Best Alternatives
    Microsoft ProjectOpenAir PSA
    Small Businesses
    Any.do
    Score8 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft ProjectOpenAir PSA
    Likelihood to Recommend
    8.2
    (111 ratings)
    8.5
    (20 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    8.2
    (7 ratings)
    Usability
    8.7
    (9 ratings)
    9.4
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (3 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (3 ratings)
    Support Rating
    8.2
    (34 ratings)
    5.5
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    10.0
    (2 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Microsoft ProjectOpenAir PSA
    Likelihood to Recommend
    Microsoft
    Microsoft Project Online is suited to Turnkey Projects where more Collaboration is required in Project Progress monitoring, risk assessment and conveying, issue recording and tracking. It is less appropriate when ERP Suites other than MS Dynamics are used, i.e when Enterprises need to integrate Finance / Accounting with It and having straight project management workflow
    Read full review
    NetSuite
    This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
    Incentivized
    Read full review
    Pros
    Microsoft
    • I love the Gantt Chart that Microsoft Project offers me, because it provides me with a view from various aspects, it provides me with exact details about the fulfillment of tasks over a period of time, it also allows me to make comparisons with the necessary data and the fulfilled data. by the employees, in order to know exactly if the project's expectations have been met.
    • I love the Gantt Chart that Microsoft Project offers me, because it provides me with a view from various aspects, it provides me with exact details about the fulfillment of tasks over a period of time, it also allows me to make comparisons with the necessary data and the fulfilled data by the employees, in order to know exactly if the project's expectations have been met.
    • The alert system for the fulfillment and delay of assignments is perfect. Microsoft Project allows me to configure the task system, I can assign the necessary tasks to fulfill the project, and the software alerts me immediately if the managers are fulfilling the assignments.
    Incentivized
    Read full review
    NetSuite
    • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
    • Tasks are easily designed to automate processes in your business workflow.
    • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Seems overly complicated for users sometimes in using Project and its functionalities
    • Hard to share files for those folks who do not have MS Project, and then have to print out for them
    • Can be confusing since it looks and feels like MS Excel
    Incentivized
    Read full review
    NetSuite
    • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
    • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
    • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
    • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
    Read full review
    Likelihood to Renew
    Microsoft
    I like using Microsoft Project. It simplifies building a schedule
    Incentivized
    Read full review
    NetSuite
    It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

    Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

    OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
    Read full review
    Usability
    Microsoft
    Microsoft
    Project is easy to operate because data could be inserted, changed and
    deleted like you are in an Excel timesheet. Besides, it provides a great
    level of automation beween his fields allowing few data changes. Also, its
    funcionalities are well defined and grouped in upper menus, so you can find a
    funcionality quickly
    Read full review
    NetSuite
    In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    NetSuite
    The system up time was reliable and that was never anything we ever had any concerns/issues with.
    Read full review
    Performance
    Microsoft
    No answers on this topic
    NetSuite
    The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
    Read full review
    Support Rating
    Microsoft
    Microsoft in recent years has transformed itself and gives a positive feeling when one interacts with the company. The company is focusing on its customers and willing to go extra mile to make customers happy.The company continues to invest in its products and bringing new features from time to time. Overall it is a positive feeling to be associated with such an iconic company.
    Incentivized
    Read full review
    NetSuite
    As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
    Incentivized
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    In-Person Training
    Microsoft
    No answers on this topic
    NetSuite
    Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
    Read full review
    Online Training
    Microsoft
    No answers on this topic
    NetSuite
    We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
    Read full review
    Implementation Rating
    Microsoft
    I wasn't part of it so I don't know
    Incentivized
    Read full review
    NetSuite
    It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
    Read full review
    Alternatives Considered
    Microsoft
    While many of the above tools are extremely well-versed, Microsoft Project's largest advantage comes from it being related to the largest business productivity company in the world. Project does have its sharing limitations - but regardless, offers one of the most robust tools in the market today. Microsoft Project is built with large-scale projects in mind but is more than up to the task for smaller projects as well. However, there are options available (especially cloud-based options) that may be more fitting for higher-level projects that do not require going into the weeds.
    Incentivized
    Read full review
    NetSuite
    OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
    Incentivized
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    NetSuite
    Once the system is setup, it's easy to manage and maintain.
    Read full review
    Return on Investment
    Microsoft
    • Project saved me, as the project manager, countless hours of digging through tickets and schedules to plan everything out. It also saved me time in adjusting the project triangle as needed, since it does so much automatically.
    • It is costly, and since it requires extensive training to master, it's not just the high licensing cost that you need to take into account.
    • The reporting features - even just printing out Gantt charts - makes it far easier to communicate with stakeholders. That means less time for PMs doing all of this manually, and it means less follow-up questions and delays moving forward.
    Incentivized
    Read full review
    NetSuite
    • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
    • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
    • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
    Incentivized
    Read full review
    ScreenShots