Likelihood to Recommend If you want to keep your production email system from getting bloated with old, out of date emails and want the archived emails to be easily searchable, Mimecast Archiving is an ideal tool. It is also completely cloud-based, so requires no additional infrastructure to implement it. If you are paranoid about storing your email in the cloud (albeit in a totally secure environment), then Mimecast is not for you.
Read full review We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.
Read full review Pros Message archiving is essential in healthcare and Mimecast makes it easy and at a reasonable cost. One of the features we appreciate most is the search function. Outlook can be pretty frustrating when it comes to searching for messages and Mimecast adds plenty of filtering and search capabilities that help find what Outlook can't. Targeted Threat Protection (TTP) is a great service that proxies URL's in email and adds an extra layer of protection against malicious attachments. The addition of TTP a couple years ago demonstrates Mimecast's continued development to meet modern threats. Online mailbox can be used for email continuity if your mail server is down. We don't have frequent downtime but it's good to know communications can keep flowing if we do. Support is always helpful and timely. Read full review Sonian search is rightly praised for ease of use, scale, performance and accuracy. Sonian archive can be deployed rapidly without the need for costly professional service engagements. Seamless process to import PST files into the archive. Sonian has a high focus on compliance and governance which is reflected with their fast and accurate search function. Read full review Cons Although many people seem to love it, I think their search capability takes some getting used to. It works and you can find anything you need but it is not as clean as if searching in Outlook. When an incoming domain is on the Mimecast's blacklist the email is totally blocked and there is no notification of this so if a user tells me they are not getting email from somewhere I sometimes have to assume this is the issue and go the extra step and add that domain to a white list not knowing if it will really solve the issue. The Large File send options in outlook work fairly well but if one is sending a dozen files the receiver SHOULD get an option to download them all into one size but they do not. Instead they have to download each file individually. Some of their new client releases can cause issues so you must test the clients well and usually stick with a good one when you get one that works well in your environment. Read full review Speed is slow sometimes The Outlook plugin does not always find all emails when searching Read full review Likelihood to Renew Does everything we need in the realm of email archiving, does it well and does it at a price point that seems very reasonable.
Read full review Usability It performs as expected with no exceptions.
Read full review Support Rating It does a good job. The support team of the product was good and responsive and was also able to fix the issues I was experiencing at the time. It isn't perfect and takes some time to set up properly in the environment but once set up the product does what it is supposed to do which is what you are paying for.
Read full review We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.
Read full review Alternatives Considered Users are not able to delete emails hence Mimecast EIA becomes a very useful tool during e-discovery. For EOA, they offer an inplace archive which means that emails can be deleted if the service is not turned on.
Read full review Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin
Read full review Return on Investment We needed a product that would allow us to keep at least 7 years worth of emails as required by the business and Mimecast, with its unlimited archiving, meets this requirement perfectly. Being a cloud-based solution allowed us to save on hardware, infrastructure, and maintenance costs when compared to our previous on-prem appliance. Read full review We have been able to reduce a lot of store space by moving all PST files to the archiver. Users love how easy it is to find old emails that were deleted long ago. Some users now rely on this service Read full review ScreenShots