Mimecast Awareness Training equips security teams to identify and reduce human-driven risk across their entire organization. The security awareness and human risk management solution works to continuously inspire awareness, transform behavior, and reduce the likelihood of security incidents caused by human error.
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Slack
Score9 out of 10
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Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The…
$8.75
per month per user
Pricing
Mimecast Security Behavior Management
Slack
Editions & Modules
No answers on this topic
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Mimecast Security Behavior Management
Slack
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
No setup fee
Additional Details
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*Per active user, per month, when paying once a year.
Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
Staff is the single most significant danger to the cyber security posture of an organization. Before implementing Mimecast Awareness Training, staff had almost no awareness or concept of IT security or the potential risks. Staff attitudes have improved dramatically since introducing Awareness Training.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Slack is ideal for Scrum and agile teams that need continuous communication during sprint planning, daily stand-ups, backlog refinement, testing, and retrospectives. Slack is well-suited for maintaining team knowledge through searchable conversations and dedicated channels, where experienced team members help onboard new QA analysts.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Customer issues: Threads feature allows us to group a particular issue in a single thread and discuss within that thread. I can use the thread link to embed in JIRA ticket for tracking progress in JIRA (which is our details engineering tracking system).
Ability to add folder to Slack channel helps keep important information, documents easily accessible. e.g., we use this to keep a "ramp up" folder that can be used by any new joiner.
Global search is effective when I forget which group a particular message was in.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I’ve parked the slider at a solid 10 because the platform keeps proving its worth every quarter. Staff phishing‑click rates have plunged from double digits to low single digits, our audit team finally stopped chasing overdue modules, and—bonus—engagement surveys show people actually enjoy the bite‑sized, comedic flavoured content. The built‑in reporting lets me walk straight into the boardroom with clean metrics. Minimal admin, measurable behaviour change, and zero eye‑rolls from end‑users—hard to ask for more.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I pegged usability at a full‑blown 10 because even my least tech‑savvy colleagues—think “still double‑clicks web links” level—navigate the portal without ringing the help‑desk. Single‑sign‑on drops them straight into the next module, the interface looks like Netflix for cyber nerds, and the progress bar shouts “two minutes left” instead of burying them in menus. On the admin side, I spin up campaigns in three clicks, clone content on the fly, and the drag‑and‑drop scheduling means I can rejig a whole quarter’s plan during the time it takes the kettle to boil. Zero training manuals, zero grumbles, zero excuses—just smooth sailing from login to completion.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Slack has good usability. Devs that are not familiar with the platform are able to jump into conversations and start sharing code and links within just minutes. Non developers are also able to understand the layout such as the Project Managers that are keeping the projects on track. We have not seen any tickets where employees are having trouble understanding Slack.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Its the best, hands down. Great, easy to use and on point content that injects some humour into the training makes it relevent whilst staying engaging. We have seen our engagement scores almost double since using Mimecast, with completion rates across the buisness above 90% compared to previous scores on less than 50%.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The product is quick and responsive. Emails alert the staff of new training content and provides a direct link to the training video. They watch, learn and than answer a brief question to test their knowledge. This feeds into the users risk profile in which additional training can be automatically applied based on a risk scores.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We have had a couple of instances where we needed to contact customer support for our minecast cyber awareness training. The team were great and easy to deal with. The problem in itself was minor, and turned out to be our issues and understanding setup, however the mimecase team walked us through the issue and it was resolved exceptionally quick.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I gave implementation a rock‑solid 10 because, frankly, it was smoother than a servo sausage roll at 2 a.m. SSO clicked in on the first try, directory sync hoovered up all the user data without mangling job titles, and change comms went out on time—no “surprise training” backlash. Key insight: involve your internal comms or HR crew from day zero so the launch emails feel like a friendly nudge, not a phishing attempt. We also ran a pilot with our most cynical techs; their nit‑picks helped us tweak permissions before unleashing it on the masses. Finally, schedule the baseline phishing test after staff receive the kickoff memo—sounds obvious, but it spares you the angry “gotcha” emails and makes the resulting metrics actually meaningful.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Mimecast's content is much higher quality. KnowBe4's sales tactics are much more pushy. Customer service has been better with Mimecast in general, though Mimecast's UX/UI is a lot more confusing a less user-friendly to navigate than KnowBe4. It is difficult to group individuals together, let alone manage if the directory integration is not used.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Honestly, the pricing model is about as painless as a public‑holiday Monday—straightforward per‑user cost, no sneaky “module packs” hiding in the fine print, and the nonprofit discount went down a treat. If I had to nit‑pick for the sake of continuous improvement, I’d love two tweaks:
Seat‑band granularity. The jump between tiers can feel like falling off a cliff when you’re hovering near the threshold; a smaller step (say, every 50 users) would soften the blow on fast‑growing teams.
Mid‑term seat reductions. We negotiated a generous +10 % buffer, but if headcount ever drops, a pro‑rata credit instead of waiting for renewal would be ace.
Minor quibbles, though—the value’s still a raging 10/10.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Mimecast Awareness Training is so easy to use, a child could set it up. One of the major benefits of the platform is its ability to easily prepare a years worth of content. As new users enter the organisation, its integration with Microsoft makes it easy to onboard the user and have then catch up on training.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I’m handing professional services a loud 10 because they rocked up like a pit‑crew at Bathurst and had us race‑ready in record time. Two half‑day workshops, and suddenly we’d nailed SSO, tuned the Azure AD connector, and had a fistful of custom phishing templates dripping with Aussie‑isms (Bunnings receipts, anyone?). Their consultant even whipped up a cheeky PowerShell script to clean up dodgy display‑name attributes, saving our sys‑ops hours of beard‑scratching. On top of that, they translated our dull “Information Handling” policy into bite‑sized language for the learner splash screens—legal loved it, staff actually read it. Zero scope creep, crystal‑clear handover docs, and follow‑up calls that felt more like mentoring than billable hours. Worth every cent.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
